Can't say enough about how helpful Nick and the team from Northcoast are. Before we bought our home…read moreNick spent time on the phone with me explaining how we could address the water quality issues in the existing well. That was 3 years ago and since then we have had them install an RO unit, a softener, and pre-filtration system. It's been working great and they are always super responsive when we have questions or need any assistance. Highly recommended!

I want to tell you how amazing Nick and his team are, they truly are knowledgeable, experienced,…read morefast and efficient. Plus they've taught me a lot about my well and water system. ** The poor rating is for the "Kinetico K2060 Alternating Twin Conditioner" that was installed late 2024. It's a salt system intended to soften my water... and soften it has! Way too much! In fact I can never tell if soap/shampoo/laundry soap is off of me, out of my hair or off of my clothing. I've called Northeast to ask them about it, I've called Kinetico to ask them about it, both say use less soap. Great, well, any soap seems to stay, and, not only has it continually frizzed out my hair, leaving me to want to join the circus, but it's left soap residue on everything - friends and family that have stayed with me tell me sheets, towels make them itch. Rinsing and rinsing things out is a huge waste of water - a huge waste of water! I've been paying to go to the local pool to shower so I don't look like I've stuck my finger in an electrical socket. Believe me, I've waited to see if anything will change, perhaps it was too much salt, perhaps the system will change, perhaps the water will do some magic that I have yet to discover. I've asked for advise, I've asked god for help, I've wondered if I should pay a huge sum and get rid of this thing. I truly have come to hate this system, worse is, I feel stuck. So now I write to let you all know that just pouring salt into your water system will leave you neurotic and itchy. I'm open to suggestions good people!

These guys are absolutely the best! I had a scheduled a replacement for our well pump for the next…read moreMonday (on Thursday) thinking the water pressure was bad but we still had enough. The next day, Friday, the pressure was barely a dribble. I called late morning to let them know things were worse, and they ended up coming right over, helped me trim the tree above the well to give them access, and within a few hours the water was back with the best pressure we've had since we moved in. They still had to finish the rest of their scheduled jobs for the day. While they were there, I also asked about replacing some cheap plastic valves coming of of the tank with a much better brass valves and wanted to redo the pvc piping as well. The came out a few days later and got right too it. What should have been an hour job turned into a 7+ hour job due to previous improper work. Without getting into details, they ran into a few messy problems, and were determined to get us water before they left. They were there until 7:30PM and made sure the water was on through out the house and everything was cleaned up before they left! I will be recommending them to all my friends and neighbors.

Our well suddenly went out and we were without water for a bit. I called Sonoma County Pump and…read moreWe'll since that was the number on the unit. Eric from SCP&W assisted me over the phone with trouble shooting the issue onsite as opposed to waiting for someone to come out. With ease and patience, he was able to guide me to the issue (bugs and spiders nests in the pressure switch). Cleared em out and the pump was back online. Big thanks to Eric and the team at Sonoma County Pump and Well. They do good work.

Great at getting us a quote and being able to help us out in a non emergency but acted in an…read moreemergency situation timing so fast and great to work with so kind too

Chase with West Coast Plumbing came to my house to unclog my kitchen sink. He preceded to show me…read morea fake video of a leak under my house and strongly recommended I re-plumb my entire house for 11,000.0O. It would be impossible to do that for that amount. He left without fixing my sink It's unfortunate he feels the need to scam people with unnecessary and fraudulent repairs. This was confirmed with a second inspection with a live video where I could hear my voice talking to the inspector showing all is well under the house. Thankfully this plumber was happy to unclog my drain. I would never recommend this business. Very sad.

I'm still in the early stages of deciding which company and system will be best for my needs...so I…read morehaven't committed yet...but I have say that Randy delivered an excellent presentation. Scientific, yet easy to understand. He offered me options, yet specifically addressed the water issues I have. For me, it's also about customer service and rapport. So many businesses seem to forget that. Randy has made a great impression. He was also responsive and on time! I'll update this review once I've decided on the system and have had it installed.

Randy has installed two soft water and reverse osmosis drinking water systems in two of my homes…read morenow with great success. I appreciate how Randy is very clear about the work that will be done and the price he quotes is the price I paid. No surprises. His workers who installed the system arrived on time and worked fast and did a great job. I'm so happy so far and look forward to those annoying hard water stains and build up to disappear. My new sinks in my primary bath were already showing signs of that white calcium build up even though it was remodeled 7 months ago. Within two days, I can see the chrome Kohler logo shining on the drain and the white film is gone!

these guys showed up on time very professional they came in. They busted out the work delivered…read moreexceptional results I have had no problems. I highly recommend them.

Holman plumbing completed work for both my home and my shop, and I couldn't be happier with the…read moreexperience. They were professional, punctual, and communicated clearly throughout the entire process. They showed up when they said they would, explained everything that needed to be done, and completed the work efficiently!

IF you could actually contact them, which can not be done by phone or email, they may or may not…read morehelp you. I have rented a system from them, still paying for the rental but they refuse to do any maintenance, change filters(last done 2011) and they keep sending bills! They used to be the best, but not anymore

I went to get water today and saw that this place is closed. Upset because I have an account. No…read morephone call?

Taylor was thankfully available when our tenant's tankless hot water heater failed a second time…read moreless than 7 months after it had been flushed. He analyzed the situation and recommended replacing it with a more reliable brand. What's more, his package included a 20 year maintenance program with annual flushing! That will insure that the warranty is kept intact for its full duration. Taylor came a week later and installed the high efficiency unit in a half day. Pleasure to work with him and he earned our trust.

They are amazing! Exceptional work, you can count on them to do a great job! Don't settle for cheap…read moreplumbers who do horrible work.

This company is exceptional! My heater kept blowing hot air. We could not get it to stop. I…read morecalled and talked to Kirsten who was so friendly and calming. Next thing I know Justin is at my door within 30 min (he said he decided to take my service call since he was so close to our address). Justin came in, got right to work reviewing my situation found it was my thermostat, clearly went over my options and the condition of my heater overall....all good thankfully other than thermostat. He replaced my thermostat set it to desired temp, then we had a brief friendly chat and on his way to next appt. Justin is one of the most friendliest and knowledgeable technicians I have ever had! He was very nice in the onset, clearly helped me to understand my situation and gave our problem and review the time needed. I am So Happy to have found this company! Would have given them a "10" if I could.

Pump septic, and repair a pipe. Justin came out on time, pumped septic and is now working on an…read moreestimate to repair a pipe. Very friendly, honest, respectful. Shares his knowledge. I wouldn't hesitate to have him do any job big or small.