Love Dr.Vaughan. He tries to find the holistic remedy and works with you to make you a long term…read moresolution. Thanks Doc!!

I agree with all of the reviews on Dr. Vaughan. A very kind, thorough, and thoughtful doctor. The…read moreoffice is lovely and you don't wait long to see him.

I've only seen Dr. Yun twice but both my visits and email correspondence were positive. I came to…read morehim in February for the first of several ear infection in a three month period. I agree with the other positive reviews about his bedside manner and proactive-ness. He said the ENTs at PAMF should have given me a reason for wanting to remove my ear tubes in 3 instead of 2 years (despite a perforation that required at tympanoplasty 2 years after my first set of tubes) other than "that's what we always tell people". Even better, he said I can leave the tubes in for as long as I want if they are not causing problems. I love a doctor who has the "if it ain't broke, don't fix it" attitude as I don't want to undergo unnecessary surgeries/procedures. Given that both he had Dr. Janas have treated multiple ear infections during the few months I saw them and the CT I had earlier this month showed mastoid fluid in both ears, it's possible I may need them removed in the future and he agreed that they would need to come out if infections persist. It's hard to find a doctor - especially an ENT - who both doesn't push unnecessary procedures/surgeries and isn't afraid to consider that route if the problem persists. Finally, I love that he gave honest recommendations for ENTs in/near Walnut Creek when I gave him some names of ENTs in network with my secondary insurance that MM doesn't accept (and I'm losing the primary they accept next week due to a new job). I told him what I want in a new ENT and appreciated that he didn't hesitate to steer me away from doctors who either had poor reviews or were sub specialists for issues that I don't need treatment. Several of the ENTs who have thrown their hands up over the years were sub-specialists (the 2 main offenders were a laryngologist and facial plastics) so Dr. Yun definitely understood why I wanted a general ENT. Some of the past recommendations I've received over the years - including an ENT I know personally who didn't even treat me as a pt - were biased and didn't take into consideration the qualities I want in a doc. Hopefully his recommendations will prove true when the time comes!

I was having issues with Eustachian Tube where I would also feel water is trapped in my right ear…read more Yun came in 15 minutes late and this was after me calling the nurse again. He didn't properly diagnose it and said that it is just a 'sensation'. Later I was diagnosed to have ETD. I would not recommend this doctor as he was dismissive. He also didn't let me know that I am going to be charged for the diagnosis before performing the diagnosis and didn't ask for my consent. Very Unprofessional and unskilled. Stanford charged me $3k after insurance for an inaccurate diagnosis.

My boyfriend and I went to have our ears professionally cleaned here after this place was…read morerecommended to us by a friend. They are a private practice so it doesn't really matter what insurance you have, as you will still have to pay their fixed cost for services (which wasn't that pricey, considering you would only need to have your ears professionally cleaned once a year or every two years). Valerie, the audiologist, was great and thorough with her explanations of every procedure. The process was very quick and easy! It was also great that she explained the differences between types of earwax and how to maintain them. My only recommendation would be to please clean the entirety of the ear canal if possible! Lol. We only had the deepest parts of our ears cleaned (the hard wax buildup near the eardrum), but for the price you pay, it's a little expected to have the entirety of the ear cleaned. In the "after" photos of my boyfriend's ear, there was still a lot of soft wax in the ear canal (just right before the eardrum) that we were expecting to have cleaned out. Maybe I didn't understand the procedure correctly, but I thought it would be an entire ear cleaning! It's okay though, as the deep part of the canal was what really mattered. We look forward to coming back!

I had ear wax removal here. I was able to book an appointment that for the very next day which was…read moreamazing since other places were about a month out to see anyone. The office is nice and does have parking. Everyone was really nice and I saw the audiologist quickly. She did an amazing job cleaning my ears. I can hear better now than in recent memory. I highly recommend.

I've broken my nose several times and just thought that was it forever. I saw Dr. Ta and he had…read moresuch patience and walked me through the process of getting surgery with every step of the way. Both Dr Ta and his staff are incredible. I'm 5 weeks post op and I haven't slept this well in 30 years. I absolutely recommend!!!!

I highly recommend Dr. Ta very knowledgable, intelligent and patient. He was able to address my…read moreissues and entirely explain all my questions.

I had good experience at the clinic. Billing was clear. The physician was polite and professional …read more He quickly diagnosed that my problem was from allergy and shared their allergist recommendations.

I have followed Dr. Vaughan for years, from Stanford Hosp!! Feel so fortunate to have found this…read morewonderful, intelligent, extremely competent doctor!! Love love love the office in Atherton. The front desk personnel are always so helpful and nice. Lots of smiles! And the doctor's nurses are terrific. Kathleen, NP, has been with Dr. Vaughn since I have known him. She is the best!! Happy to recommend to whomever needs an ENT doctor.

The most through doctor I have ever witnessed. She explains things clearly and is extremely…read morepatient. You can tell she's knowledgeable in her field and can make you feel knowledgeable in the treatment you are seeking as well. Very research focused in that she will not recommend anything that you don't need. Be relieved she is looking out for you and what YOU need. Thanks Dr Lee for demonstrating great bedside manner and an excellent care plan.

Dr. Lee is one of the best doctor I have ever met. She is knowledgeable, responsible, caring and…read morethorough. She explained my husband condition in details and made sure we understood. My husband had a special issue that needed to be taken care of quickly. She was able to arrange to see him in a short time and performed a biopsy. She called in person to let us know the results. She is awesome. We are lucky to have her taking care of my husband.

Excellent doctor! Detail oriented, knowledgeable, and kind. Takes time to address all questions and…read moreconcerns.

Dr. Janas is caring and professional. I feel like I'm getting the best of advice from her. Dr…read more Janas is an expert on dealing with the loss of the since of smell. I recommend her.

I'm 1 month post op and I can't say enough of how life changing meeting Dr. Most was for me. I had…read morelived with complicated case of a fractured nose requiring a septoplasty and turbinate reduction-- I couldn't breathe through it for the majority of my life. I was nervous as I had never gone under for a major surgery like this, but Dr. Most and his staff were very personable and made me comfortable the entire time. In terms of results, I couldn't have asked for anything better. My nose looks even better than it did pre-op, it's actually symmetrical! Not only that, the quality of my sleep improved from 70% to 93% according to my sleep tracker. I can breathe so easy now. I had ended up getting a rib graft; pre-op Dr. Most had informed me before as a precaution and reassured me it was the best course of action. I had experienced no bruising on my face and swelling was noticeable but not egregious. The rib recovery wasn't as bad as I thought, very tender and minimal range in the early days but I was able to stop using the pain medication fairly quickly. It can take awhile from pre-op visits to the actual surgery date considering how in demand he is. Once you've established yourself as his patient, definitely use the myHealth app as suggested by his staff. It is much easier to communicate that way instead of phone. All in all, I would highly recommend Dr. Most to everyone. A huge thank you to him and his staff.

We were referred to Dr. Most for a complicated functional revision case. Before scheduling, I…read moreexplained that we live in San Diego and asked whether the consultation could be done virtually. I was told that I needed to be evaluated in person. I also explained that I already had a CT scan and an assessment from another revision surgeon that I wanted reviewed, but was told the imaging would not be reviewed beforehand. I was reassured that patients travel from all over to see Dr. Most, so I believed making the trip would be worthwhile. We spent a significant amount of time, money, and energy traveling to San Francisco and also paid several hundred dollars for the consultation. Unfortunately, I left feeling extremely disappointed. In my experience, the examination felt very brief. Dr. Most examined my nose in person, but I did not feel that my functional concerns or existing imaging were meaningfully evaluated. I repeatedly explained the severity of my breathing problems and offered to provide my CT scan, but he did not appear interested in reviewing it because his own examination did not reveal a significant problem that he believed he could address. What made this particularly confusing was that before this appointment, another highly experienced revision surgeon, Dr. Robotti, had reviewed my CT and given me a detailed assessment. He wrote that the imaging demonstrated an external nasal valve issue, predominantly on the left, along with septal deviation, enlarged turbinates, and recurvature of the lower lateral cartilage obstructing the nasal valve, particularly on the left. He characterized what I was seeking as primarily functional rather than cosmetic. I understand and respect that different surgeons can reach different conclusions and that a surgeon has every right to decide that a patient or procedure is not a good fit. My disappointment is with the consultation experience itself. After explaining beforehand that I had significant functional symptoms, existing imaging, and another specialist's assessment--and then being told I needed to travel to San Francisco for an in-person evaluation--I expected those materials and concerns to receive a more thorough evaluation before being told there was essentially nothing he wanted to address. I wish I had understood beforehand that the CT and prior assessment were unlikely to play a meaningful role in the consultation. Had I known that, I could have made a more informed decision about whether it made sense to spend the time and money traveling from San Diego for the appointment.

Was on a recent trip to the Bay Area and got somewhat of a cold out of no where. Given the current…read moreconditions, I knew that going to Urgent Care or ER would have its long wait time. Between signing up on the app and getting in touch with a Dr it was about less than 10 minutes. I did like that the Dr wasn't in a rush as many are in person and in the comfort of my own car nonetheless. One of the biggest benefits is not having to deal with the office administrators of a doctors office. Sometimes as nice as a Dr can be, the front of the house can really turn people off and we all know how hard it is to find a good fit.

The experience in the office was stellar. It did seem to me that the admin person didn't get my…read moreregistration info quite right, but she assured me it was fine. My husband's bill came promptly and was perfectly correct. After more than six months and several incorrect bills, they finally billed me, somewhat correctly. At least it was not the extreme overcharge of the first two attempts. Luckily I had my husband's correct bill for reference. Very glad this office is just for after hours care. Would not want to deal with their billing department on a regular basis. The first two times they sent the incorrect billing, I called them and explained their mistake. Each time they waited several months, and instead of sending me a correct bill, they sent a collection agency warning letter. Then I called them again and explained again. Each the very polite offshore customer service representative said all would be well. Finally the third time the billing was close enough to correct that I was willing to pay it.