Kind staff that truly cares about you and uour pet. They…read moreshow great empathy at end of life care

Disappointed by the cost and care. I came in twice and was improperly diagnosed each time for my…read morekitty who has an anxiety issue. The exam fee is also 40% higher than most local vets. Finally went to another vet and got a proper diagnosis. I ended up wasting time and $100s of dollars here.

Absolutely appalling experience. I've never heard my cat scream like that in her life -- a long,…read moreblood-curdling cry during a simple flea treatment. It was heartbreaking, and completely avoidable with competent, compassionate care. They usually do this in front of the client - and so taking him in the back and hearing this prolonged screaming from a cat who is the most loving - jump in strangers laps, LOVING being .... I have never in my life experienced anything like that. The staff? Rude, cold, and completely indifferent. When I questioned the inflated charges and surprise add-ons, they were openly hostile and dismissive. There's no sense of empathy here -- just a hard-sell push for unnecessary procedures and overpriced medications. And I am someone is very kind by nature. So this was shocking. This place doesn't feel like an animal clinic; it feels like a profit machine. These are the worst kind of vets -- the ones who've lost any connection to the animals or the humans who love them. Judging by other reviews, I'm not alone in this. Avoid this place if you care about your pet. They don't.

Very nice staff. Gentle and friendly and caring. Easy to get a timely appointment. Easy access and…read moreparking. Conveniently located.

My family and I have gone here on more than one occasion to treat everything from a rabbit to a…read moredog. They've helped guide us in the right direction for an ear infection and euthanasia. When we had to put Charlie down the doctor was there to help us do it in the most safe and compassionate way.

They are fantastic they did surgery on my foster, 9 y.o.dog and pulled half a mouth of teeth. She…read morehad a cancerous lump on one leg that hung from her body all the way brown the leg. After removing the Cancer and the teeth they kept her for 5 weeks. This was a slow growing Cancer that developed over a long period of time. The surgery and stay at the hospital was all taken care of by Pets Lifeline in Sonoma, CA. After they released her from the vet hospital I immediately adopted her. She is such a happy, healthy little girl. I have said all along someone was listing when I wanted such a baby. I couldn't love her more and I'm pretty sure she loves me. Her name is Cookie.

I have been taking my 14 1/2 yr. Old yellow lab to Dr. Sleep for many years…read more... She is almost 15 yrs. Old now because of Sonoma Animal Hospital..,. Dr. Sleep and his staff have diagnosed any issues and treated her accordingly.... His vet tech Justine is extremely knowledgeable and informative,, The office staff are friendly and will always try to give us an appt.. ... Highly recommend!!!

These people SUCK! If you want to save money and also get accurate information go anywhere else…read more.. was charged $620 to get my cat a test for moving to Hawaii and later was told by another vet I was ripped off and they only charge $250 This place wants money not to help you or your animal

My husband and I recently moved to Santa Rosa from the city and had to find a new vet for our two…read moredogs. After reviewing all our options we settled on W&W. The vet tech was great and so was the veterinarian. They were kind, gentle, and very accommodating to our two anxious pets.

Ms Pickles had another appointment for shots, itch. She took it like a champ! She loves Rebecca and…read moreall the nurses. I think she would come just to visit. Ano successful doctor visit! Yay

Love taking my Bailey for her baths. She loves going too…read more Prices are right Great selection of dog toys, treats and food

The kindest people work in this store. I try not to go anywhere else. Without exception, everyone…read morejust seems happy and helpful, and in love with life! Woof Woof

We recently relocated to the Sonoma area and in addition to the obvious restrictions around COVID,…read morewe had a heck of a time finding a place that could take our 3 dogs for a groom. We were referred Marcella and she was able to fit us in within a few days from our call. I thought she'd be rolling up in a van, but she comes with a huge truck that is completely outfitted for everything! She just plugs in and goes. She spent time with us on each cut and what we wanted and also asking about their personalities. The grooms were PERFECT and exactly what we wanted. Marcella was also insistent that if we didn't like it, to tell her so she could make it perfect. Best of all, little to no stress on our dogs. They were happy and not anxious at all. Definitely due to the home setting, but clearly how gentle Marcella was with them. I also love that she gave each one a kerchief. We absolutely hope to use her again. Thanks, Marcella!

Marcella has groomed both of our poodle mixes. We are pleased with her attention to detail and…read moreoverall cut. She's punctual, kind, and my pups are excited to see her. She also gives them back with a sweet little bandana :)

Don't bring your dog here. The $20 nail trim resulted in a stressed-out dog with poorly trimmed…read morenails and a torn ACL, which will now cost several thousands worth of surgery to fix. Our experience: our dog is shy around people. Not aggressive, but avoidant. Saw a review about easily getting a nail trim 2-4:30PM and thought I'd take advantage since he hates nail trims. I've grown up with dog groomer friends, and I expected a little professionalism. When I arrived, the woman, asked "Nail Trim?" Then asked me to bring him out front of the shop. I was confused, no paperwork, no info taken, she didn't even ask my dogs name. She told us to grab his head while she quickly went to work on his back paws. She grabbed them hard and my dog resisted as he does, she tightened and struggled with him but it was over quick. I was stunned, I've never seen a nail trim happen this way. I've always known groomers to use a table with restraints to safety immobilize the dog. I looked over his nails and noticed some shavings hanging and asked her if she could clean it up. She said " that's the best I can do if he's going to struggle like that" At that point, I knew this was going nowhere and I took my dog home. About 10 min later he began limping. I pushed it aside as maybe a nail was cut short, but 2 weeks later, we realized something was very wrong, as he now was putting no weight on the leg, and now we are going for a surgery consult. Such a nightmare, can't prove a thing but I will advise anyone I know, to avoid this shop for their pets safety.

This was our first time going there we have a Yorkshire terrier name, Gucci. She has never had a…read morecut so perfect we absolutely love the customer service and the quality of their work. They are very nice. I would highly recommend taking your pet to them. We will be back !! Thank you so much.