The service was completed on time and done very well. Price was reasonable and almost exactly what…read moremy insurer paid. Ron was excellent. I live out of state and they made it seamless. I had specifics that I wanted them to be sure they did. I Never had to ask because the estimate already included the work I wanted done.

Rich and JR immediately followed up on my phone call after water was entering my house after 2023…read morerain storms. Seeing I had a Cape and my roof had lots of curb view I decided to install a better shingle system. Rich walked me through the entire process and also worked extensively on my chimney area by waterproofing membrane/flashing, also fixed the ridge vent system and installed gutter guards. I now have a waterproof home, a lifetime guarantee and a beautiful roof.

It was an absolute pleasure to work with Tom & April. They were incredibly personable, extremely…read morethorough and went above and beyond when it came to explaining not only how the systems of the home worked (well, septic, heating system, water system ect) how to maintenance them, how to maximize the longevity of your systems and gave us some pretty awesome and honest recommendations on where we can order supplies and get maintenance done. Tom and April are in the business to make the inspection process of buying or selling a home a breeze. We ran into some issues with the septic and Tom was able to get on the phone and make accommodations for us to get the process started to have someone come out and take a look. I have never worked with someone so thorough. Tom and April aren't here to make an extra buck or profit. They are just genuine people who genuinely love the business they're in and want to see people do well. They are extremely kind hearted people. I'm so thankful and grateful to have had such an amazing duo come out and be a part of our home buying process. I would recommend Sound home 100 times over. I wish I met them sooner. Just to add, I did find Tom and April's buisness on a Google search.. I called multiple inspectors and Tom's buisness was the only one who practically inspected everything at an honest affordable rate; cutting the middle man and saving us money. Not to mention the turn around to receive the reports was super quick..if you're on a time crunch they will try their best to make it happen. If you needed a sign this is it! Please book them. You will regret not going with this company.

A realtor recommended sound Home Inspection. I reached out…read moreto them to set up an appointment. They responded promptly and cordially. We were there for the inspection and found them to be an absolute pleasure to deal with. They were professional and thorough. They answered every question we had and went the extra mile to make sure we understood everything about the house. They labeled several important parts of the house including the Watermain shut off and the gas shut off So it was more than an inspection it was an education! The inspection turned out well and we are excited moving forward and purchasing the house. The report was thorough easy to read and help us with the big decision. The rate was a good value for the inspection and I would recommend them to anybody. They are a great resource and incredibly knowledgeable for all types of houses and systems in them

I cannot recommend these folks enough. They were so knowledgeable and thorough, explained…read moreeverything to us in terms we could understand and gave us many tips about things to keep an eye out for down the road. Well worth the cost, we highly recommend!!

Best in the biz, we've used them for 20 years and Mr Reilly regularly finds issue other co's might…read morehave missed. Very knowledgeable and trustworthy too

I had roof damage after a major wind storm in March of 2018. This caused water to leak into my…read moreattic and down into the second floor of my Multi-Family. Originally the insurance company claimed that only half of the roof needed to be replaced, but Chris identified and explained why the damage had been more severe than originally thought. That kind of attention to detail and consultative service is what drew me to work with Millstream and Chris in the first place. In very short order, he had a team at the house and in a single day had completed work. It was so well done that I used them to install gutters on top of the roof work, which was equally as flawless. Things that stood out to me: - Service was outstanding - taking time to explain the why and how behind the what they were going to do. - Proactive and anticipatory consulting that made the job painless for me - Easy to work with - I could communicate with him via a variety of channels (email, phone, text) which made the job easier to manage. I wholeheartedly recommend this company if you need someone reliable and trustworthy.

Updated (2/1/2020) I increased my rating to four stars. Nick…read moreOrtiz who is the General Manager at Millstream contacted me after reading my original review from December 2019. He offered to pay for the damages caused to my Gutter Helmet. This was replaced on 1/29/20 at the cost of $300. I am impressed by the customer service to handle this in a timely manner. I will now recommend Millstream to others for roofing projects, but just be aware that they might use subcontractors. I hope the company they use will learn from their past mistakes.

Guy works for the client to make sure your money is well spent. Extremely thorough and ensures you…read morego to the buyer's understanding what needs to be done before purchasing a home. I found him to be extremely trustworthy, hardworking and communitive to help me understand what needs to be done. I strongly recommend him if you're purchasing a home.

No Mr. Occhino, I am neither a real estate agent nor a person who is angry that your inspection…read moreturned up problems in their home. A disgruntled person who lost money due to one of your reports would be a convenient explanation for my review of you. That is not the case here. I wrote my review as a public service to others. By the way, if this negative review of you should be ignored because the person writing it is not a verifiable client of yours, who is to say the people with names like Regular J. and Mh M were your actual clients writing honest reviews? One reviewer said you gave them names of contractors to contact which seems unethical if you are the one telling them they need to fix something. It is obvious from your response you were not an English teacher. Your "poor me" tirade is littered with misspellings and run-on sentences. Also, it is "due diligence," not "due-diligent" and the phrase is not hyphenated. Since you are so fond of seminars, perhaps you should take a couple on grammar and punctuation so the reports you generate will be readable. There are no nefarious reasons for the review I gave and your attempt to try to tie it to phantom people out there who lost money and have an axe to grind is laughable. If you feel I was wrong in the way I evaluated your lack of skills, you were certainly free to correct the record with your response. You did not even attempt to refute what I said about your paper thin credentials. Instead, you rambled on about people's rights and then you just reiterated what I had said about the importance of hiring a qualified inspector when purchasing a house. Being a licensed inspector does not automatically make you a qualified inspector. There is a very distinct difference. There are many good inspectors out there that know their stuff. You are just not one of them. You obtained a license to be an inspector by listening to online seminars and it is really a shame that both the Commonwealth of Massachusetts and the State of Rhode Island set such a low bar for issuing home inspector licenses to people like you. It allows you and others to hold yourselves out to the public as experts, qualified to render opinions about all the important systems of a home. You just do not have the kind of experience you should have under your belt to be giving people such vital advice. You might be a very convincing and affable person but you are essentially a hack. When people hire a home inspector before making a home purchase, they should be getting opinions from real professionals who have a history in the building industry. They should not be getting half baked advice from a former math teacher who may have tinkered around his own house for years applying band aids to his pipes and electrical wires and who now thinks he's an expert. Simply put, you should be required to have years of experience in the building industry before you are issued a building inspector's license. It would be prudent for MA and RI to beef up their requirements for home inspectors so people like Mr. Occhino are not allowed to take a couple of online seminars, pass a test, pay a fee, put up a fancy website touting their skills, and hold themselves out to the public as experts in everything from building integrity to plumbing and electrical wiring when they have never worked in that field. They also get to charge exorbitant fees that are not commensurate with their knowledge. In this case, you certainly do not get what you pay for. Anyone who thinks an online seminar can replace years of hands-on experience in the building industry is a fool. Mr. Occhino's decades spent in the high school math department falls far short of the requirements needed for professions like pipe engineer, master builders, electricians, and plumbers. Even general construction workers most likely have more knowledge than Guy Occhino because they are actually building the houses Occhino is supposedly qualified to inspect. Anyone deciding to buy a house or to not buy a house based on Mr. Occhino's advice should think twice. Or better yet, just hire a home inspector with the right credentials to truly inspect and evaluate your property. You are not going to class to listen to a former high school teacher educating you about a thermostat, you are buying a house. Dispense with Mr. Occhino's 4 or 5 hours of fluff and nonsense and hire an inspector who can determine whether or not the house you are about to buy is a sound investment.

We highly recommend Bureau Home Inspections as they are very knowledgable and extremely thorough…read more The report was available very quickly and we were impressed at how extensive and detailed the report was, and it included photos as well. The attention to every detail was remarkable and exactly what we were hoping for in a report. Terri answered all our questions and was very easy to talk to as well. Bureau Home Inspections did a great inspection and most importantly an extremely thorough job and we are very happy to recommend . By the time you review the report you will be amazed at how much you know about your property, which is exactly what you want when purchasing ! Thank you Terri .

I had an excellent experience with Bureau Home Inspections. Teresa is extremely thorough and…read moreknowledgeable, and you can tell she really enjoys what she's doing. I would absolutely recommend her for a home inspection!