1. Petco

0

Salem, NH

Cancel

Open app

Search

Petco

1.9 (44 reviews)
Open • 9:00 am - 9:00 pm

Services - Petco

Bath and groom only

Petco Photos

You might also consider

Recommended Reviews - Petco

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Stacy D.

HORRIBLE HORRIBLE CUSTOMER SERVICE! We purchased a shirt for our dogs surgery, didnt use it, it was over 30 days, so they said new return policy, no refunds after 30 days. Nothing on our receipt. The new receipts that we got for snacks we bought while there now states it. Store said district manager wouldn't accept it. I emailed customer service, no reply. Called customer service, they only do on line order issues. Called headquarters, can't do anything without a name. Long time customer done with you.

See all

7 years ago

Business owner information

Photo of Dexter V.

Dexter V.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Petco Support

Petco Support

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Petco

Review Highlights - Petco

“Christina is the ONLY groomer who not only shows compassion, but, gives my dog the time to takes breaks and does not rush the service so that she actually looks her best.”

Mentioned in 2 reviews

Read more highlights

You might also consider

WAG Grooming Salon & Spa - TeamWAG

WAG Grooming Salon & Spa

(17 reviews)

Thank you Alyssa Woodman for taking such great care of our dogs! We have 2 high maintenance German…read moreshepherds, and Alyssa does an amazing job of getting them groomed well while managing their anxiety. The dogs always leave happy, healthy, and clean!

What I try and do is delete reviews that are no longer true as to their great service...it's my way…read moreof not bashing people but staying honest...or I don't review them at all. I will most definitely badly review places so I can warn people of terrible experiences. The good ones, I always try and report as well because we all want to know the bottom line on where to go. With this place I was nervous because with my pets I'm protective and picky. There was a wait to get in but the reviews made me do just that. I'm happy to report this establishment didn't disappoint. It's attractive for sure but that's not the deciding factor in any way. Aside from first visual impression which is above board as far as cleanliness and beauty...the first impression of the staff was also wonderful. They were knowledgeable and welcoming. The end result was a perfect series of cuts (I have multiple dogs of different breeds) and I loved that the first step in their spa day, which is a bath...is in an area where you can watch through a glass wall. It's clear the salon is run well and I'm personally not going to skimp on care and skill to go up the street to a chain establishment to save a few dollars for my dogs...who are most definitely family members. If you are concerned about safety..competence as well as final result and you aren't looking for a cheap fix...this place is perfect. They aren't over priced..but they aren't Walmart either. You get what you pay for and I'm very happy to have found this salon!

Woof Woof - Windham

Woof Woof - Windham

(43 reviews)

I'm attaching a pricing list given to me at the start of 2019. I do this because it is very…read moredifficult to gleam any information about pricing from the website. They are more pricey than other dog daycares in the area. That being said, the staff is great. They handled our unruly puppies with kindness and they came home so tired they slept all through the evening and night. The manager called mid-day to update us on our dog's behavior which was nice. I was hoping to see a pic of either of our dogs on their Facebook page, but none that day of any dogs at all. I think they can do a lot better in this department to show a video of play or something for their customers on their social pages. I don't love how close the building is to the main road. Feels a bit risky with excited dogs when bringing them to/from your car. They will cancel your stay if the parking lot is full of snow, ice, etc. Overall a good stay, but they need more competitive pricing.

SO I really do not know what happened here. We have been bringing our dogs to Woof WOof now for…read moredaycare years with amazing results. My dog has been on the schedule for Tuesdays and Fridays now for YEARS and loved going here. Staff have always been pleasant and friendly up until today. We brought our dog in and the woman told us that he cant come in as he is not on the schedule. We told her that he has always been on the schedule for Tuesdays and Fridays but she was yelling and aurguing and then told us to get out and she will refund our monthly membership. Which she did within minutes. WTF! Not sure what happened here as it is all so random and bizarre. We will finding a new local daycare for our pup.

Petco - groomer - Updated November 2026

Loading...
Loading...
Loading...