I recently went to this store to make a variety of purchases and I had never been here before. I was honestly very surprised about how intellegent the staff was on their products. I was helped by Lisa in the aquatic section. What an informative help she was . She let me know of the most cost efficient items I would need to get my fish tank going . Lisa also informed me about all of the sales that were going on including the fish and the tank as well as the dates that the sales were valid for. She gave me alot of advice for a beginner and made the shopping experience very wonderful and I definitely will be returning to purchase more fish and gain more knowledge . Great expierence, clean stores, helpful staff. Everything was truly great here. read more

This is a great store. They are always so helpful, the manager is great and always willing to help in any way possible. I am writing this review though for the grooming salon. Debbie does the shedless treatment on our black lab and she is awesome! I swear by it, as it takes away about 80% of the hair! My dog is long due for a treatment right now, and I am feeling the pain, but can get her in tomorrow! Go! It is so worth it! read more

GROOMING SALON Just used the Petco grooming salon for the first time. I had been shying away from it for some reason and now I doubt I'll try anywhere else again. We have somehow found ourselves with a designer mutt- (goldendoodle) who turns into a giant, furry, messy, matted bear. We're not really picky about how he looks unless we're paying out the big grooming $$ (which we do a handful of times per year). Then it matters. Some groomers cut him way short, others may leave them looking very...poodle-riffic. I just like him to have a nice, lite, teddy bear coat. His groomer was a woman named Toni and she patiently listened to all of our neurotic requests, and did exactly what we asked, only better. He never looked so good, and for the first time we picked him up and he wasn't too traumatized. I was really happy. Next time I'll skip the Spa package, which I added on w/out realizing it, but otherwise found the pricing to be reasonable, especially for the results. read more

Usually love taking my dog here for grooming but unfortunately had to find somewhere else to go. Unfortunately we aren't able to always plan when our dog is able to get groomed and they weren't able to fit us in for almost a month out.. the regular staff is always efficient and helpful. read more

Kelly is amazing, she does a great job grooming. She is always friendly, kind and patient. We love her and so does our dog Sophie.

Petco on Airport Road is wonderful. Brutus just had surgery 3 weeks ago on his leg and we were concerned. We took him in after his stitches came out and they cleaned him exactly as we instructed. Couldn't be happier! read more

Amazing grooming! Their employee Amber always does a phenomenal job on my dog. I would definitely recommend to anyone who wants to get their dogs groomed. She will definitely make sure they look like teddy bears! read more

Our first experience with pet grooming at Petco was with our very large Goldendoodle who was not easy to handle. Amber not only did an outstanding job grooming her, but she took the time to get to know our dog's personality and fears. As our dog's health issues worsened, Amber knew exactly how to help make the grooming process easier for her. Amber was her groomer until the day she crossed the Rainbow Bridge. Today, our five month old Bernedoodle had her first grooming with Amber. Not only was the grooming perfect, we have Amber back in our family again! read more

We moved here a year ago, I was nervous about finding a groomer for our labradoodle. We took her to Barbara D, at Petco, she was great with our Sydney. She takes her time and she always does a great job. She also lets us know if there is something going on, with Sydney, to keep an eye on. She really checks off all points from the grooming to caring for our Sydney. If you have a dood, she is great. read more

Service is always slow. Last time I went, I was only buying 2 things, and when I got to the line someone was checking out and had a huge stack of coupons. After standing there at least 5 minutes the cashier had to call the manager over to help with the coupons. By this time there's a line behind me. The manager came over, did what he had to, and had a huge discussion about cat food. Not once did he say he would take any one else in line, despite seeing us all standing there. When asked if he could open another lane he said he was busy. It took about 10 minutes to buy 2 things and no apology from the cashier or manager for it taking so long. read more

The staff at this location were quite rude during checkout and everyone was extremely slow at the register and constantly making mistakes they had to fix. There were easily 10 people in lines for the registers. They should train these people at times when the store is not busy so the wait isn't as long because it's ridiculous. Also, the small animal care (the same with most Petco's I've heard) is very poor. They had either 2 or 3 rats in one of their small tanks I wouldn't even keep one of my Syrian hamsters in (both in 40 gallon tanks). They also had 3 guinea pigs in one cage. They should either not keep these animals or change the cages as the sizes were ridiculous. There was absolutely nothing for stimulation or enrichment in any of the cages. One time when I went in they had about 4-6 young Syrian hamsters in one cage and it was even smaller than the one with the rats. Eventually, those hamsters will grow (very fast) and try to kill each other and with the way they store their animals they wouldn't have room to save one's life from another. It would also be very useful if the store had signs that showed where certain items were as my grandmother and I were looking for our cats food for quite some time before we found it. The prices are very high and I will not be coming here again. read more

Petco has THE rudest staff members working. Walked in with my 5lb poodle, and inquired about grooming. "Amber" was so short with me, and her response to me when asked if there were any appointments prior to his neuter on Monday was "Nope." With a smug, look on her face. I just looked at her and said "um... Ok, that's it then?" I would have thought that she would have looked at the schedule, maybe tried to find something on another date, something. I got nothing. Frustrated, I walked out, and turned back and said "My mother has been bringing her dog here for a long time, and I'm not sure that she will be returning." Her response, "and?." Then I went to shop for a few items for my dog, and realized I needed a small basket to hold my things. The cashier, (who's name I didn't catch) said "I can take you over here" and I said "Oh, I'm not ready yet, I'm just grabbing a basket." And she huffed, as if she was irritated I pulled her away from unpacking boxes, when I didn't even ask for help. Then, while over looking at the little doggie shirts, the same employee was unpacking boxes near me at that point, and I said "Oh how cute! Do you think this will fit him?" And she didn't even look up at me, and said "Ma'am I have no idea." Ok.. I went to check out, and the other cashier, was actually very nice. I asked about making a tag for my dogs collar, and she showed me the machine to make them, how it worked, and kept my bags behind the counter while I went to make the tag. Her collar covered her name tag, but she was very kind. I will not be returning here. Unfortunately, most of the employees think you are wasting their time. read more

Amber did a great job of making me feel comfortable leaving my dog for the first time. She looked adorable when I picked her up, and Amber had everything ready at the front counter for me when I got there. Was very pleased overall!! read more

Just had my dog groomed here after reading the previous review. I should have looked further..... I have a cock-a-poo and showed a picture of how he usually looked when groomed. When I picked him up it was no where near what I expected. His fur was cut uneven, even on the top of his head, He was not fluffy looking at all. His fur looks like a sheared beaver coat!! I also questioned the pricing and the manager did not even know the prices of the 3 grooming services they offer. She had to look it up. She was also quite condescending. Needless to say I will never be back here. read more

A pit bull attacked another dog at a training session there - it seems like they don't assess the behavior of the dogs they let in to the sessions - the store is overpriced and I feel bad for the animals for sale in there - the only thing I like is that they let local rescues bring their dogs in to try to get them adopted read more

Wasn't sure the groomers could handle my 1 1/2 yr old German Shepard, but they did awesome! Barbara had him and did and excellent trim on him. They tend to give different groomers the best groomer for that breed. They are more versed in that breed and can give more specialized attention, I like how they do that. She had him twice and both times, superb! They are not afraid of big dogs there. They took whatever time I needed in explaining what I was wanting and are always so friendly and understanding when I'm walking in there with this big boy. Every time I go there I earn points for the food for my dog(they do not sell the food I give him at PetSmart), or other products and redeem these discounts regularly. They are the only ones that have a certain type of excellent rabbit food someone referred to me and everyone from Kat, to Patrick the Store Manager are always welcoming and remember me and chit chat about my dog and day. I really, really like going to this store. I even have seen Chris the trainer work with the dogs and he looks very educated. Believe me when I tell you, this store is really, really good. The same employees are there, they don't change. I have never had a bad experience there, ever. read more