Amazing service. Good selection. Good loyalty program. They have a kind staff who care for the…read moreanimals they sell in there, and are always patient and kind with my dog when they we come in.

Worst customer support. I came in tonight to get a specific medicine for my dog. I was told by a…read morefemale worker that they didn't have any, but to hold on just a sec as she walked away and assisted another customer. So I waited. And waited. She went on to help other customer. I approached her and said "Hi. I don't mean to interrupt, but you asked me to wait. Do you have any other meds in the back?" and she said "No." I replied "Then why did you ask me to wait? I waited for 10 minutes?" She said "I am only one person. I thought my manager was going to take care of you." Never did she give me that indication. I have other errands. I feel like it was a waste of my time.

The vet technicians working the front desk and phones are EXTREMELY nice and very helpful. I cannot…read moreattest to the quality of medical services provided here because I only boarded my doggo. They require a physical examination by their veterinarian and proof of all vaccinations, heartworm and flea prevention, prior to boarding (they will do it there the day of if needed. We had to get a canine flu vaccine before we could board. We boarded Tootie in the "deluxe suite" which is a small room with a tv and extra play time, rather than a tiny kennel/cage. He didn't seem traumatized when we picked him up which was great! Their prices for boarding aren't bad either. $24.20 for basic boarding. $30 for deluxe boarding. I think there's also a $10-$15 fee in there somewhere too. No drop off on Sunday. Pick up Sundays 4:30p-5p only. Drop off Saturday from 7:30a-12p. Pickup during normal business hours during the week. We will definitely be using this establishment during our stay in Montgomery! Great service!

They will continue to charge you and make you think they are doing what's best for the animal and…read morethen when they give you this outrageous bill they don't even allow a payment plan.

Customer service was great & they took really good care of my baby. The location is great.read more

I love all of the staff and the owner. My dogs love them too. They get so excited as soon as we…read moreenter the door. They leave feeling great, and truly as if they've had a spa experience. My favorites are Trey and Kat. Sam & Malibu have also stayed in the boarding and playcare in Prattville. We've also had our Guinea pigs and Rabbits nails trimmed. Thank you Mike and crew, for providing outstanding service, going above and beyond, and keeping in constant communication. I highly recommend you all!

We've used Creature Comforts for about 25 years now. What I loved initially is the same thing I…read morestill love about this business: your pets are treated like her own from the start. She actually comes over and spends time with your animals before taking you on as a client. She wants to not only gain another customer, but make sure it's a good fit. Our various dogs over the years have grown so attached to her and her staff that they don't seem to have missed us all that much on our return. They also do all the things I'd do if I was home such as check mail and open and close blinds or turn lamps on and off. You can leave instructions as to what you'd like done on the visits. I don't recommend anyone else in the Montgomery area! They handle it all: dogs and cats but also Guinea pigs, hamsters and horses. No animal too big or too small. We are so glad we found this business and we don't dread going out of town and having our animals kenneled and anxious anymore.

We hired Creature Comforts to watch our 2 dogs and feed them 2x per day. As our dogs have a dog…read moredoor, they only needed to be fed and watered. No exercise was requested, and no extra services of any kind. We originally asked Creature Comforts to watch them for 10 days while we were out of town. Our plans changed, and we adjusted to only 3 days. The price of services are not listed anywhere on the website. She charged $18/visit on regular days and $23/visit on holidays. They requested an entire packet of information after a home tour and introduction to our pets. Barbara was nice and did take good notes as well as "starting a file". She left the packet with us and requested that we leave it with her along with the payment upon her first arrival. She requested the key be dropped off at her home prior to the start date. We followed all of the instructions. During our trip, she made no communication efforts with us. We arrived home and the check was gone, but all the paperwork and instructions she requested were still on the table. She made no contact with us after the dates had passed to ensure we had arrived home and our pets received care, or to return our house key. After a week, we called to get our key back. It was provided to us on a plastic ring with our names on it. When my husband asked what happened to the keyring we had provided with the key she simply stated she didn't know and she couldn't accept any type of keyrings with keys. (i.e., she removed it and did not return it). As far as we could tell, our dogs had been fed and watered as requested. Nothing in our home was disturbed. But we were not impressed. Honestly, we've had better help from neighbor teenagers for a much lower price. This is a helpful service, but I can't recommend it unless you have no other options.

Love the Barking Lot crew!! They've always made my family's pups look awesome. Cordelia was a joy…read moreto work with. She's groomed my Bella girl twice and she always looks like a little princess

Can't say enough about the staff and quality of the grooming on my Golden Doodle. Super friendly…read moreand accommodating staff that communicated quickly and professionally from appointment to pickup. If your fur baby needs a groomer, you won't be disappointed in The Barking Lot. Kodah approved! We will be back, J Mike

Love this place! They take great care of our furbabies and for a very reasonable price!! We haven't…read moreused their boarding services yet but definitely will keep them in mind if we ever need them!

Wow love Cynthia and paws thrive mobile! I'm in town visiting my mom and needed a groomer for my…read morebeloved golden retriever max and she was amazing! I learned more from her than any other groomer and I'm so happy to have met her! Max looks gorgeous! Worth the cost for sure! I highly recommend her.....Cameron summers

They probably saved my dogs life. We came in last week after she ate a ton of people food including…read morea few things toxic to dogs. They took good care of us and it didn't cost an arm and leg. I'm grateful they are kind, professional, and 24 hour!

Horrible place!!! Took kittens for suspected poisoning due…read moreto exposure to dried sweetgrass. They forced me to call poison control upon arrival,which cost me $90, they did nothing with the kittens past taking vitals and weight and trying to talk me into 2000 in tests after the poison control rep told me she didn't think they were in any real danger. I declined and took kittens home but this vet charged me 380 for walking in the door. Would recommend you look somewhere else before going to this place.