I recently had to find a new grooming spot since the place I used to go to is a bit too far from…read moreour new location. No shade at all to them I absolutely loved the ladies there, but the commute just wasn't sustainable anymore. After a little searching, I found this hidden gem tucked next to the RV lot on the corner of Valencia and Kolb, right across from the gas station. Honestly, it feels less like a grooming appointment and more like you're dropping your fur baby off at a birthday party. When I went to pick my dog up, I saw her interacting and playing with other dogs something I had never seen her do before. Of course, she didn't start whining until she saw me (classic), but it was the cutest thing. You could tell she felt completely comfortable and at ease. The ladies there are genuinely kind and welcoming. From drop-off to pick-up, they were warm, attentive, and clearly care about what they do. That matters. Highly recommend this place if you're looking for a groomer who treats your dog like more than just an appointment slot.

I have been taking my dogs here for several years and i absolutely love them. Everyone is kind and…read morefriendly and are so good with my dogs. Great cuts and great prices.

Local in the area I took my dog here once a month for couple of years. Till one day after his visit…read moreto the groomers he started acting weird. Inspecting the dog his skin began to shake anytime I touched his back. To make a long story short took him the vet the day after, vet confirmed he was in a great deal of pain. Stating she usually see's this in falls. I have a large dog never do I pick him up. I brought this to their attention...they did not care. Did not want to make it right. Yeah do not bring your pets here. Let me also mention they usually kept my dog for over half day 4 plus hours at time when I would schedule. So of course I'm suspicious what could happen during that time. Taking to another place I recommend fluff and buff.

two weeks ago I took my dog the be bathed and groomed by this store. I have dealt with the owner…read morebefore on various occasions over the years and have always found him to be very reasonable and understanding of what I was requesting for my dog. This past experience is causing me to have second thoughts about using this business ever again. It is my understanding that grooming to my indicates a trim. I took my dog into this store, and found two new under faces that I had never seen before. To me they looked like the summer employees. I presented my dog to them and told them that he was here for a wash, the grooming and please cut the fur back on his butt as it was getting a bit thick. I also asked that they shave his belly closer so the when he lays on the concrete he can bleed the heat off. Sounds reasonable... Right? Apparently the gentleman behind the counter didn't hear the word "grooming" because when my dog came back to me , he was not a happy camper. The trim on his butt wasn't even, they only shaved his belly and its not even even, and they didn't do the rest of the trim on his legs, around his ears etc. I paid for it ($100) and left. I then went back in and asked the person behind the counter to ask Randy to call me. To date I have not heard a word. If the 'children' that are running this store now for the owner I would caution you about taking your animals to them because these people don't care about you or your animal that you are entrusting to them even for a moment. There are plenty of other animal groomers in the area that Im sure will do a good job for you. This new crew that Randy has hired get a MINUS 5 Stars in my book. I won't reccommend them to anyone. Thank you

Great grooming services. My pups were very happy there. They did a great blow out on our labs.read more

They do a great job and Everytime I go they tell me come pick up our dog in two days, they just…read morelove our little Chihuahua Charlie.

We rented a U-Haul Truck from this location and it was the easiest & most professional operation we…read morehave dealt with yet (our drop-off in Phoenix was also smooth). We arrived at 10am, checked-in at U-Haul counter, nice, friendly & informative. We went over the paperwork to be sure we knew the process. Our Truck was waiting & ready when we walked outside with the a/c on (thank-you) - did a walk around (brand new vehicle) less than 300 miles. Smooth process, only suggestion would be to require vehicles be topped off. I understand the process of return at level u got it, but would rather start on full then worry about gas before I load up. Other than that, best U-Haul experience yet- Thank-You !!! Love the store itself!!!

I am amazed by the grooming service provided! I called and made an appointment for the same week…read more(which with my old groomer wasn't an option and was always far out). I brought my puppy in and they whisked her away. They let me know i'd would be a bit longer since it was her first time there and I was not worried. Her groom took about 3 hours which was a great time. When i picked her up, I was amazed by how she looked! The grooming was done amazingly and they even added little bows and a bandana. I was shocked!! Only paid $78 for my pups groom, which is a great value.

Great experience! Walked in for a nail trim and they were quick, friendly, and did a great job…read more Really appreciated how easy the whole process was. We'll definitely be back

They did a great job grooming my sweet boy. This is a small business and they really care. They…read moremade sure I was happy with his hair length when I picked him up and were incredibly friendly. I also like that they groom out in the open so you can see them handling the animals. They were great with the dogs they were grooming when I went in to pick up my dog. I definitely recommend!

Monica was very nice and understanding with my new puppy! She really took the time with him and…read moregave him a beautiful haircut! He came out smiling :)

I am giving this pet grooming service a one star rating for the reason that we used to use this…read morecompany and was very nice to Monica the owner. After about the 3rd visit in the middle of summer we pre requested that monica trim our dog shorter because of the extreme heat. our dog returned home with nothing but a small face trim I voiced my concerns and she argued over the phone but said she can make it better or how can she satisfy. I let it go and never got anything. so yesterday my son texted her for a time and she replied, no thank you! no thank you!!??!! I then called with no answer I then texted her and asked for a date she asked if I was myself and I said yes. and then she replied no, I dont want to work for you anymore. I told your son so now I'm telling you, you complained about my services before so I no longer want to do business for you. so, I guess being the owner she reserves that right but, this in my opinion is very unprofessional and immature. I am also not the first person she has done this too. apparently acting similar to a adolescent and refusing anyone that EVER had negative feedback is her companies MO. I don't recommend to ANYONE to use Got Dogs because if you ever have constructive advice , you'll be fired for it so why bother building the repore. YELP already deleted my previous report about her and they claimed I was too harsh and personal. well. now it's fair, articulate and accurate in my, and some other opinions!! good day

The best mobile grooming we have ever used! On time! They come to you! Less then 1 and 1/2 hours…read morefrom start to finish! We've tried many groomers and none compare!

Katie did an excellent job on our 3 little guys. They weren't stressed in the slightest and she was…read morepleasant fast and efficient. It's obvious she loves what she does. Will be using her again soon for my big guy.

I think it has been around 9 or so years that I have been taking my girls to Kristin. Still 5 star…read moregreat services and care. My older girl Petunia boarded with Kristin until almost the end before she passed, and I never worried about her. Whether is is doggy daycare or boarding, I know that my pup Violet LOVES going over there and playing. Care and supervision are excellent.

I had trusted Mrs. Kristin Zickel, owner of Rockin'Z Doggie Ranch located in Vail, to care for our…read moretwo labs Colt & Remi. In January, we had a dangerous and extremely poor experience with her. We dropped off both dogs on late Thursday, January 16th with a scheduled pickup of early Tuesday, January 21st for the agreed upon amount of $275.00. On the morning of Tuesday, my wife was heading to pick them up when Kristin had messaged her asking if she could call her. Once on the phone, Kristin told my wife that her worker Caitlin would be there because she had to leave to pick up her daughter. She then said that yesterday (January 20th), her golden retriever, Colt, and Remi were all playing and she heard a "scream like a yelp" and went to check, but didn't see anything. Then, on the morning of January 21st she noticed Colt had a "scab on his back." She was then asking if Colt and Remi play rough at home because it looked "old" (insinuating we dropped him off this way), to which my wife said not anything as of recent. Kristin then said Colt had a "small tooth puncture" but she cleaned it up and put some triple antibiotic ointment on it. My wife arrived, picked up our two dogs and called to let me know what was going on. When she got home, I examined Colt and found him to have a very bloody, open wound on his back with ointment rubbed into it and his fur. It looked absolutely awful. We immediately called our vet to see if they could see us and arrived within the hour. Our Veterinarian, Dr. Droves' first words were "that's really bad". She asked how it happened and we explained the situation. Dr. Groves stated the wound was 1-2 days old and labeled it as a "laceration". Unfortunately, it was too late to be sutured. They shaved down his coat, cleaned up the wound, prescribed antibiotic ointment, antibiotic tablets, and told us to monitor the area and clean it daily. The total bill was $136.17 which we paid. Later that day, I contacted Kristin and asked for an explanation as to what happened. She seemed very nonchalant about the situation and very dismissive. I explained to her about bringing Colt to the vet, the diagnosis & cost. I then requested a refund of the $275.00 boarding cost plus the $136.17 in medical cost. Kristin immediately became very defensive and angry, even going as far as saying that if your child gets hurt at school, you don't ask the school to pay for it. I found this very insulting, and it just shows her poor attitude towards her handling of the situation. After the call, I sent her photos of Colt's wound (a 1 inch chunk of flesh was missing from his back, as well as being badly bruised in the area) along with the receipt from the vet, as well as Dr. Groves' notes from the exam. The following day, Kristin wanted me to coordinate with our Vet so that I could see footage from an indoor security camera of what took place. She said she could not send the video nor show it to me privately due to it being classified as "distributing child pornography" because she had young family members in the video. She said it would cost too much to hire someone to blur out certain parts of the video, which is why I would need to view it at our vets office. I declined multiple times, saying it does not change the outcome of the situation. Colt was not being properly supervised, and he was not properly looked over after the screaming yelp. Kristin once again became extremely defensive and sent me a photo of the pet sitting contract that we signed nearly a year ago, which she claims absolves her of all liability. if she gives me a full refund + medical, it would be her admitting total fault. I said I would be open to half of the $275.00 ($137.50) since our other dog was fine, and the entirety of the medical bill ($136.17). Kristin told me she would need to consult with her husband and have to get back to me. Unfortunately, over the next two weeks Kristin kept making excuses and postponing any type of resolution to the situation. I did not want to continue going back and forth with her, so I sent a final email, as my patience was wearing very thin at this point. The last excuse was that she was going on a planned vacation with her family and would be getting back to me when they returned, because she had a lot to say. Then, on February 9th I saw she had refunded me a total of $137.50 for "1/2 of boarding cost" and no email, text, or phone call with an explanation. It took Mrs. Zickel 19 days to come to the conclusion that she will not cover the medical cost, and only refund half of the boarding. I gave her many, many chances to make a bad situation better, but she has failed. Still to this day, she has never asked how Colt is doing. In-case anyone is curious, in her pet-sitting contract, it states the following: "The utmost care will be given in watching Client's pet(s) and Client's home." If this is what Mrs. Zickel considers "the utmost care" then I am very concerned.