Don't believe owner's lie about availability for dog walking, claiming that "No job is too big or…read moretoo small," because I left multiple requests on her answering machine, including requesting that if she WASN'T available, please call me back and leave a message that she WAS NOT AVAILABLE. The website info showed that the business was open everytime I called, and maybe she is only teaching horse riding lessons now and no longer caring for dogs anymore, but a message back, even an e-mail saying THAT, would have been appreciated.

I can not say enough positive things about Mary. She is truly a GOD SEND. She understands that my…read moredog is like my child and she treats him as her own. I trust Mary and she is very reliable. If you are looking for the best dog walker look no further. Mary is perfection.

Blu our Aussie enjoys going to Tolland tails daycare. Staff are always nice and love him. He's…read morealways tired when he comes home from his day of adventures. Pics were shared with me showing our Blu having fun.

Still waiting on my first appointment can better let people know after I've been there just…read morefinished with my first visit first groom ever was horrible. The job was not finished. He does not look like or smell like he's been bathed at all. I was told he was. His nails are still long and they said that they couldn't finish his head because he had too many knots. There are none. They're all under his chin that they didn't get and the bottoms of Pauze were not finished shaved. The further that did not get cut it still filthy. I will never bring him back there and then they charge more than they quoted the lucky I didn't go back to pay them and not my roommate because I'll tell you what they wouldn't have got paid. everything could be improved as for the answer from the owner I was only told one time to bring him to a vet and that was at the very end when we picked him up not multiple times everything you said on there was wrong. I just won't return that's all.

I just want to say if you have never took a class here your missing out!! This place is amazing at…read morewhat they do! I have never been disappointed in the services they provide here. They care so much about your pup! They even accommodate for dogs that have a harder time. I honestly can not say a bad thing. I recommend them to everyone! We will definitely be signing up for more classes!

Never did hear back from anyone at this place. I wasn't asking for a refund, just a transfer of…read moreservice so I could attend classes another time or maybe get something from their shop. I don't live in the area anymore, so now they have just profited off of me.

We had contracted with them for 4 training sessions with our puppy in our home. The first session…read morewas scheduled for July 18th. Ivan never came but when we spoke to him, he explained that someone new was handling appointments and did not record it as an in-home training session. He rescheduled to come on July 20th. He came and the session went well. He emailed us homework and videos and we scheduled the next session for August 3rd. Ivan came on August 3rd and promised to send new homework and videos. We scheduled our next session for August 15th. We never received the homework and videos as promised. We repeatedly sent texts and left messages on his cell phone and he failed to respond. We also told him that we needed to reschedule our August 15th appointment and got no response. On August 13th we informed him that services were not rendered as agreed upon and asked him to refund the remaining two lessons. We told him that if this was not done promptly, he left us with no other choice but to turn the matter over to our attorney, contact the Better Busness Bureau and go on websites where clients leave reviews of his business. Unfortunately we went on Yelp now and saw that he has done he same exact thing to other clients.

While Ivan is a very talented dog trainer, he struggles immensely to run a competent business. Our…read morefirst lesson on 7/20 went well, the training was spot on and we received a copy of the homework we were to work on before our next lesson. On 8/4 Ivan texted an hour before our scheduled lesson that he would not be able to make the appointment because his landlord drove a forklift into his car. This lesson was not rescheduled, because one was already scheduled for 8/11. Our second lesson went great, but we never received a homework sheet. We texted Ivan to let him know we had not received the homework sheet. There was no response, and no homework sheet was sent. Our next lesson was scheduled for 8/17, that day Ivan was also going to transport our dog Luna to his boarding facility for a three-day stay. The morning of 8/17 we received a text and call from Ivan stating that he was not feeling well and that he was going to cancel the lesson. He informed us his employee Jenn would come and get Luna, that he would sign Luna up for day training while boarding, and he would send us a report and video of what to work on when she returned home. To this day there has never been a report card or training video shared with us. Luna was picked up from boarding on 8/21. After she was picked up we had many concerns, including Luna was reportedly still sleeping at 11am, that she had soaked her blanket in urine, and we later found out Ivan took Luna to his house without getting our permission to do so. We texted Ivan we had concerns and he was very responsive and he called right away. He stated he would talk to his employees and that we could discuss our thoughts further during our lesson on the weekend of 8/25. However, we texted Ivan on 8/23 that he was mistaken and there was no lesson scheduled for the weekend of 8/25. We never received a response or attempt to schedule a lesson. On 8/25 we texted Ivan we were not okay with the current state of not receiving the paid-for lessons, as our last one was 8/11 and we did not have any future lessons scheduled. Ivan reached out to discuss our text but we were unable to talk on the phone at that time. We said we could speak the following evening after 6 pm. Ivan texted back stating he was not free until after 8 pm on 8/26. On 8/26 we texted Ivan at 9 pm asking to speak the following evening (8/27) as we had just started the school year( we are educators) and were got home late. We never received a response to that text. After not having heard from Ivan for 5 days on 8/30 at 2pm we received a call from Alex (an employee) asking to schedule our next lesson, despite not having discussed our concerns or heard from Ivan. We texted Ivan and Alex's numbers to say we had received the voicemail from Alex and we were not happy with the lack of communication and thought it best to discontinue lessons and requested a refund. We did not receive a response, other than Alex texting to ask if we had received his voicemail, but nothing from Ivan. Due to 8/30 being a holiday weekend, we gave Ivan the benefit of the doubt and texted again on 9/3. We reiterated that we had requested a refund on 8/30 and had not heard a response from him. Ivan responded that evening stating that he had a death in the family and that is why we had not heard from him since 8/25 (9 days) and offering to find a time now to talk. We let him know that we did not want to talk and instead, based on the experience we had with him, we wanted to find someone who was less busy and more local. We also stated that best business practices should be, if you were going to be out of touch for 9 days your employees should inform your clients on your behalf. Ivan stated we could not just end the lessons but instead, we needed to talk because his impression was that we wanted to discontinue lessons due to being upset about simple things like, never receiving the shirts that we sent to boarding for Luna's comfort, and not having received Luna's video in a timely fashion (we never received a video). We stated we would not have time to talk on the phone and since he offered email would be preferred. Ivan stated he would write something and send it over. To date, our last communication from Ivan was a text on 9/4 that he would send us an email. Today is 9/11, one week later, and we have not received anything. We even sent an email to him on 9/8 with a detailed timeline of our concerns and have had no response. Regardless of whatever personal attack Ivan will more than likely launch our way, as we heard him speak poorly of other clients who have given negative reviews. The bottom line is that services were not rendered as agreed upon. We are not interested in tarnishing anyone's reputation, but without having received a refund which we have requested three times, and without any communication from the business, we are left with few other options. We have also filed a complaint with the BBB.

Great experience for us with our two dogs. It has taken some time, but we have been able to…read morecorrect many behaviors with Ashley's help. She taught us the proper way to use collars safely as well as other equipment for our walks. With her help we have learned to become the alpha in the household. Their reactivity is so much better now. I can feel confident I can control them in any situation.

Ashley is such an amazing trainer. She is so knowledgeable and really shows her passion for dogs…read morethrough her sessions. She knew exactly how to help me and my 3 year old Shiba Inu to address his resource guarding and reactivity. Ashley helped me to understand the different tools to use & how to implement them effectively and safely. I have seen such tremendous progress after our 6 sessions, and I am so grateful for the work she did with us. She told me the first day I met her that she would help us and that we would fix the issues. She gave me hope when so many other trainers turned me away just based off his breed. I 100% support and recommend her services!

Got a great recommendation from Bryan Colletti, about a personal dog trainer named Stef Corbeil…read more She was absolutely phenomenal, extremely personable, accommodating, and my Belgian Malinois George loved getting trained by her. If you are looking for an excellent teacher, do not hesitate to give Behavior Unleashed a call and you won't regret it. Her record speaks for itself and her teaching skills are impeccable. Every time she got done working with George I noticed the results immediately. No doubt, five star rating! Keep up the great work Stef!!

From the owner: Behavior Unleashed LLC offers professional dog training and behavior consultations to clients in…read moreManchester, CT and surrounding areas. We specialize in evaluations to help you select a new puppy or dog that is the right fit for your family. Many clients select from one of our 3 customized puppy programs which are all designed to get your new puppy off to the right start!

I don't often post reviews, but The Good Dog Spot is amazing. It has a clean and safe environment…read morewith professional staff who treat their canine guests like family. My puppy, Xander, loves going there.

My two dogs attended daycare here when I was living north of hartford and loved it. They are easy…read moreto communicate with and the dogs always came home happy and tired! I've since moved south of hartford and unfortunately it is too far out of the way for daycare purposes, but we still board our dogs there and they always have a great time. The groomers are also always able to fit them both in for baths when they are boarding which is super appreciated.

For those who have been challenged with handling a reactive dog , you understand the mental toll it…read moretakes and how isolating and hopeless it can feel . You thought you did everything right by giving your dog so much love and socialization only to now be faced with questions and comments like " why didn't you just train your dog ?" , " you're not the alpha to your dog", " you shouldn't be a dog owner" on a regular basis. I have a 6 year old boxer ( the social , goofy clowns of the dog breeds) . I've worked with dogs in the past as a kennel attendant, and grown up with dogs my entire life and never thought I would be in this situation . I struggled to find a trainer whose techniques showed progress which lead to inconsistency, a lot of frustration and doubt . Eventually taking him places like the vet and groomer caused me such extreme anxiety. When I met Tom , my dog was unapproachable by strangers , including Tom initially. It took a month or so of meeting up , going on walks and practicing techniques at home but I was seeing improvement! Not long after Tom was able to take the leash from me and walk Gus, and we could walk near other people without Gus acting like a total maniac , lunging , barking and snapping. It was like he was a normal (ish) dog . Gus is 6 , so it will be a slow process to break him out of this behavior , but he has improved so much in the last 6 months .. I never thought I would get this far. I still have my work cut out for me but this training has also helped me increase my confidence as a dog owner and learn to trust my dog again. I'm not longer so nervous to take him out on walks because I feel like I'm in control.( Holding back an 80 pound boxer is not an easy task ) . I definitely recommend Tom if you are struggling with a similar situation. It probably has been the best thing I have ever done for Gus!

Highly recommend, they know their business and can handle highly aggressive dogs. Tom is ver…read moreinformative.

The only place Ben enters willingly. I guess Ben doesn't like chains…read more https://youtu.be/577ru-Bbx0A https://youtu.be/PzjqvYiLtbA

Disappointing: These…read morefolks had top reviews, but we sent an inquiry for our super friendly small dog and never heard back. If you cannot get back to potential customers' inquiries, then get out of yelp. We have had our dog groomed by groomers all over the USA(including NYC, LA, Seattle, Houston, Miami & others) and Canada, but never had a "no response" from a request thru yelp of a groomer that was supposedly highly rated. If we make the time to inquire via their yelp listing, the least they can do is respond. Already found another much more "responsive" groomer, and this type of provider behavior in here is a major red flag for us. So if you are looking for a groomer in here, don't waste your time on this one like we did.