The new fish tanks look fabulous can't wait to see the new fish! Ken is the best fish guy and loves what he does and takes excellent care of the animals in the store read more

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I just left Petco on 1410 North Loop 336 West Conroe Texas 77304. I noticed a pied ball python with the wrong Humidity 30% and also Brazilian rainbow boa it's Humidity was 30%. Boas require a much higher humidity. I truly Don't Not Understand why this keeps happening! Why don't they employ knowledgeable people when it comes to reptiles. I have been led to believe that these types of animals just don't matter, My suggestion is to STOP SELLING REPTILES!!! they deserve the same loving care as you give Dogs & Cats!!!! read more

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I usually wait a couple of weeks before writing a review--especially if the experience was bad--because I want to be fair and not write out of frustration. But even after taking time to reflect, I can confidently say I'll never return to this Petco. I brought in my two Doodles, who are groomed regularly and have never had issues at any other salon. All I needed this time was a simple bath and a quick trim (face, fanny, and feet)--nothing complicated. I've done this hundreds of times. But this visit was beyond bizarre. I was told my four-year-old Doodle had multiple "pooping accidents" during the bath and they couldn't finish the service. She has never once had that kind of issue at a groomer--ever. It just didn't make sense. To make matters worse, all three of my dogs got sick after this visit. They were vomiting for a couple of days, which leads me to believe they may have picked up something at the facility. Despite the incomplete bath and the chaos, I was charged $157 for two dogs. No apologies, no explanation--just a hefty bill and two stressed-out pups. Later, my mom reminded me why nobody goes to this location. She once brought her Golden Retriever here for a summer cut and came home to uneven patches all over his coat. It's just not worth the risk. Bottom line: save your money and your pets' well-being. Skip the North Petco grooming and go somewhere that truly knows how to care for dogs--especially Doodles. read more

Sean was so nice and very helpful! I love this store their employees are the reason I come to this location they know my pain of raising 2 German shepherd sisters puppies. This is no joke!! Thank you so much for all your help and patience. Puppies love read more

Petco - Pet Stores Near Me - Conroe, Texas

Took my pup to the groomers. He was well overdue, and his hair was very long. They did a fantastic job! read more

Petco - My happy pup! - Pet Stores Near Me - Conroe, Texas

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Took her in for a groom and came back with horrible hair cut and surgery on her paws, I understand it was an accident but my wife was extremely upset at the fact that one of her duclaws were cut off. Not sure if it was negligence or just being careless. Petco did pay for the surgery thankfully. It was just a very unfortunate event, and very bad experience here, I would of appreciate a face to face apology by the manager but it didn't happen. I rated it a 2/5 mainly because of the experience and the cut they gave her, we asked for a golden doodle cut. They basically shaved her, I could of done that at home read more

Petco - Dog after surgery - Pet Stores Near Me - Conroe, Texas

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i have gon to this petco for the past THREE weeks its crazy and insane that i have walked past the same dead animals in their glass cage for days and i have reported it to the manager she just said welp its what ever EVERYON knows not to put spiders in the same caged area. those poor kids and people that walked past by that dead hampster y'all should really care about these animals like if they were your own.unbelievable. read more

My wife and I came in to this Petco to get some supplies for our new aquarium and we had great service from Ken. We know next to nothing about fish and aquariums but Ken was very knowledgeable about fish and aquatic life including plants. He gave us so much information and not once did he make us feel stupid or talk down to us. We live closer to another pet store but we will be going to Ken regarding our aquatic life going forward. read more

Join the Vital Care program. Lots of benefits. We save money on dog food, fish supplies and much more.

My dog had her first grooming appointment yesterday. I tried to make an appointment online, but the website said walk-ins only for the service we were looking for. Upon arrival we were immediately helped and Nova was taken back after a couple minutes of paperwork. The tech told me it'd be no more than 15 minutes, and sure enough right about 10 minutes later she paged me that Nova was ready to be picked up. The reception area for grooming is extremely small, barely enough room for one customer and dog, wish it was a little bit more spacious. The floor was also covered in dog fur from multiple dogs, definitely needed a good sweeping. Overall I was pleased with the Mini-Makeover and will be back read more

Always a problem when making a purchase. Either not correct in the system or on the shelf

Visited this Petco Vet center and was beyond disappointed. Booked a heartworm test but was told they could not perform it because the pet had health issues that needed to be addressed and we booked a wellness appointment. Who cares what the the appointment was labeled. Give me the service I requested. The tech went back and forth speaking with the vet and us and wasted our whole appointment arguing on what the appointment was labeled. When we demanded the test be run they said ok you will have to pay the wellness checkup fee but you will not get the checkup and you will have to pay the heartworm test fee as well. When we said that is fine Dr Tatum came in to tell us no we couldn't have any services at all because it is storming and it was time for her to leave and drive home to Huntsville. Her body language and verbal language was aggressive and uncaring. What shitty customer service - Wow, just wow. read more

DO NOT GO HERE UNLESS YOU WANT UNFOUNDED ABUSE IMPLIED. I took my dog here for grooming about 5 weeks ago. At the time the groomer indicated it appeared she had a vaginal infection. I took her immediately to the vet who said it was minor and placed her on antibiotics and special wipes. She has been seen at least 4 times by a vet since then because she is elderly and on a lot of medications and there was no problem. Brought her into Petco yesterday and the first thing the goomer did was check her vaginal area. The groomer said she still had an infection and implied I never got it treated. I indicated she had been seen by the vet and treated. He took my dog away from me insisting I give the girl at the desk my vet number so they could verify treatment. I was stunned and gave it to her and she confirmed treatment. This groomer is NOT a vet and should NOT be dispensing veterinary advice or insisting on contacting your vet. Furthermore, people who take their dogs for grooming are conscientious enough to get vet treatments so this was outlandish treatment by this establishment. read more

scamming seniors cashiers at register tell you your card did not processed then they insist you to put the card back in so it processes 2 x's. this happened to my mother on 01 18 24. the manager said it would!!!! fall off of her bank account and not charge twice. she is on a fixed income petco double charged her. the mgr communicated contact your bank. really??? she did and it will take 90 days to review. not cool at all. my senior mom was charged over $102 for a bag of cat food. we plan to go viral with this story !!! keep america posted read more

Ashlyn is the best, not only does she listen but goes the extra mile with our baby Sandy. This is the fifth time we have used Ashlyn, I'm not going anywhere else. Thank you Ashlyn.margaret Woods. read more

This Petco did an awesome job grooming my dog . they were so friendly and sweet! they did Above and beyond !!! Will be using them from now on! read more

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If I could give this store a zero I would. It never fails that every experience i have had here has been negative. I will say that the gentleman in the wheel chair is the kindest and offers more help than the entire rest of the staff combined. As a foster to many animals, i am always looking for high quality food for the babies i care for. I have driven to College Station, Huntsville, Houston and The Woodlands and have had great experiences finding good prices- on average spending 250.00 each trip (several times a month). I come home to Conroe and not only are prices jacked up but service is horrible. You can have this store and be rude to other customers... I give up- i wont step foot back in this store again. read more

Petco Groomers are the BEST! The groomers there are courageous bunch who loves and care for your pets while they groom them. My girl Poodle is always happy to see the groomers. read more

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This is now officially my go-to Petco! I liked this location for my dogs and cats. However, this is the PLACE for fish/plants! The man that helped me was very experienced, knowledgeable, and friendly. He helped me save money and gave me very helpful advice overall. Having an aquatic expert can seriously save your fishes life. I'm extremely thankful and happy with my visit! Thank you! :) read more

Petco has the best groomers ,especially Ms.Brittany, thank you for making my Ginger beautiful.

Yelping their Grooming service! I have a very tiny yorkie that is extremely difficult to keep still. Kristie is very patient and kind throughout the process. My pup always looks amazing when I pick her up. I feel confident and comfortable leaving her and know that they go over and beyond to make sure she is ready to pick up when promised. I am very happy with the service I get from Kristie in the grooming department at Petco Conroe! read more

Pets can be bought here. Elephants are not for sale here. Trees come in small shapes for ripariums. Canaries are sold here but I don't think they sell cats. Only thing I got was aquarium plants but cichlids here are A-Ok read more

Terrible experience! Will never take my Cocker Spaniels here again. Rude staff, overbooked, crowded , dirty and disorganized. Will drive to Petco in Woodlands where staff knows how to treat customers and dogs! Manager was too busy with other customers to show any concern. read more

Terrible today. Melissa was rude and didn't seem to care about the pets or owners. Been there before and had a great experience. Not so much this time. Will not go back as long as she is working there!! You want your pet to feel welcome and special. Neither of which we received. Why is she still employed there?? Never again !! read more

Friendly staff. All the animals are very well taken care of, and the store is always clean. Some wacko was in there today hitting her dog and calling an employee a fucking bitch but the staff handled it with grace. Love my petco! :) read more

One of the very few brick and mortar stores I still enjoy going to. Excellent, friendly staff; good selection of products; and some of the most adorable kitties up for adoption you've ever seen. While the PetSmart up the way may be larger and have more items, the surly staff who can't be bothered to say hello, or even offer a pleasantry when you check out have guaranteed that I will be a Petco customer at every opportunity. read more

I've been taking my cairn terrier Delilah to Ashlin for grooming for the past 6 months - my dog is elderly and blind. Ashlin does a great job of grooming her and making her beautiful . She is very kind and caring with my dog. This is the only place I'll go for grooming . A+ service highly recommend Ashlin. read more

By far the best customer I have ever had. The gentleman inside was very persistent with answering my questions about animals and if he couldn't off the top of his he made sure I didn't leave without the answer. Best place to go for anything to do with pets. read more

Took our Standard Poodle and Golden Retriever for grooming. Team at the store did an outstanding job! Finally found a place close that can do a nice job. read more

We've taken our two doggies for a couple of months now and have been very impressed how well they have taken care of our babies. Ashley has been exceptional. Highly recommend this place. read more

Today myself my husband and two other people rescued three maybe week old kittens from a car engine in the parking lot The Petco just happened to be hosting a pet adoption once we were able to get the kittens from the engine cool them down tried to give some water the owner of the car went to Petco where they Humane Society was adopting dogs they quickly with the help of Petco was able to cool the little kittens down it was 100° outside Petco provided bottles and food for the kittens and the Humane Society is fostering them it was wonderful to see four strangers participating and trying to save these little animals and Petco provided for their needs and the Humane Society kudos to all read more

I really enjoy going to this store and so does my dog, Buttons! The staff is usually very helpful and polite though it seems as though they are a little under staffed but you can tell they try to do the best that they have. The store has a HUGE selection of natural and grain free foods! Buttons is allergic to grains, and we first tried to find something at Petsmart across the freeway and they had absolutely no one to help me and when they finally did they did not have any grain-free. I went to Petco and they have an on hand nutrition specialist, Haley, who also had a dog with allergies and knew exactly how to help me! She was also the dog trainer and was very knowledgeable, she helped us with Buttons' jumping problem! Though one time they were out of the food I needed and the store manager went to another store and picked it up for me so I didn't have to waste my gas to get it or wait till their next shipment came in. Also the prices are really not that bad and they are always having sales on dog food. Overall I gave 4 stars because the staff is nice though they are understaffed, and it seems like the store itself needs to be remodeled. They have very knowledgeable people who work there. This is our go to store for Buttons! read more

I bought several Koi from these folks in the past and had used them exclusively for food for my cat. The fish were healthy and I was very happy with the fish department. Recently they have been selling small Koi as medium Koi and medium Koi as large. The small Koi sign says 3 to 4 inches and the medium Koi is 4 to 5 inches. Large is anything above 5 inches (which they don't usually have). When I brought this to the attention of the new fish person, I assumed they would honor their sign regarding the sizes. She was new to the department so she asked the store manager. He was rude and refused to even listen. He raised his voice at me saying: "We are selling them as they are marked!" and walked away as if I was one of his employees. The fish girl apologized, but I won't be going back. Why would I spend $7.99 for a fish that is 2 to 3 inches long when the sign clearly says it should be $5.99? It was simply put in the wrong tank by someone who didn't know or care. Clearly the manager doesn't care. Beware of being over-charged by unknowledgable people there. Go to PetSmart just down the road north on I45. They know fish and are honest and not rude at least. read more

We have taken are dog here twice for simply nail clipping, the first time the lady was very nice and I was able to hold my lab who weights 60lbs because the tables where full. which worked out well minus she did not take much off, which I understand not wanting to hurt the dog. This review however is based on are latest visit, we went in two days ago it was very dead and the two young girls where sitting behind counter and very nice. However they need a lot more experience with how to handle animals. They wanted to place our lab on one of the tables, which I informed them he may be hard to control as my dog does not like being anyway from my wife. Once on the table I watch them struggle to clip his nails, there idea was to keep feeding him treats to settle him down. They attempted this a little to late, while clipping my labs front left foot she attempted to hold his paw in an unnatural position which causes injuries to animals. Both employees had no clue on how to handle animals nor that this is not a good practice. Seeing how any real pet groomer knows that is a big no. It's been two days and he is still limping, if you can not trust someone to clip nails how can you trust them to be responsible for you pet while you drop them off. Which we do not because again our lab has to be around my wife. read more

I came in to buy a cone collar for my dog. They showed me to the aisle, and when I asked for their recommendation, they suggested the most popular style, instead of the most expensive. Fast and friendly checkout too! read more

I took my lab into my local Petco grooming salon this morning around 8:30am to get her nails trimmed and filed. When I walked in, the manager, Melissa was on the phone on a personal call and didn't acknowledge me until she was off the phone. So while I stood there waiting on her for at least 5 minutes while she laughed talking to her Mom still ignoring that she had a customer waiting on her. Once she was off the phone I told her I'd like my dogs nails trimmed and filed. She acted like she didn't want to do it, then told me that the registers weren't even open yet to pay for that to be done. By this time it's 8:45am and the store opens at 9am so I told her that by the time she's done with my dogs nails the registers would be open so I could pay. At this point another customer walks in with her dog and Melissa immediately began taking care of her and completely ignoring me. I mean... I was there first and I had already waiting on you to finish personal business on the clock only to ignore me for the next person who walks in?? I was already aggravated at this point but when she ignored me for the next customer I got mad and left. I came home and called the store and spoke to the manager, Diane. She listened to what I had to say, sighed into the phone and said you get a free nail trim for your dog and I'll go talk to her. She never once apologized she just said shed talk to her salon manager. I told her that was extremely unprofessional of a manager and I hope they reevaluated their staff. She responded rudely "Well you got your free nail trim and I'm gonna talk to her". At this point I could care less about a free nail trim I'd rather go where I'm appreciated as a customer and I'm not spoken to or treated in a ride manner because the employees don't want to do their jobs. Petco just lost a 10 plus year customer. I wouldn't take may dog back here. read more