we had used this groomer previously but they did not show up for our appointment... gate locked so…read morewe could not get in. their phone was shut off but they NEVER even bothered to contact us. Buyer BEWARE. Trust is huge and they failed. Cant believe they are in business....

Maple is a 14 year old Springer and I love how patient and caring you both are to her. She has a…read morehard time standing for the whole groom and you work with her rolling her and not forcing her to stand. I truly appreciate it and so does Maple. It is a lot for her to get groomed at this age.

Thank you so much for Woof Gang bakery! Sydney had a great 2nd birthday. Thank you for the yummy…read moretreats, Ginger and her crew are wonderful.

It was a long few weeks to get the appointment arranged. Although it was a bit more expensive than…read moreI expected, over all I am happy w/ the finished project & will probably do it, again. I was told this color could last 3 months to a year, depending on many factors. Seems we are putting that to the test w/ all of the environments that he has & will be exposed to. Lynsie is so very talented & her patience w/ dogs & their owners is endless. She took the time to answer all of my questions & then did all of the bathing, dying, & grooming of my fur-baby. The only real issue I have had is the dye rubbing off onto people hands, clothing, flooring, & towels. No matter, we have no shortage of friends, family, social media followers, & strangers who want to pet, photograph, & pose for pictures w/ him. You can see many more pics & videos on almost any social media 1Meyissa.

customers service doesn't exist. Groomer cut all the hair from my miniature Schnauzer. I called the…read moreoffice to complain and the lady name Nina, didn't care. She just told me that she was taking $15 off, the haircut was $140. I have 4 dogs , spent almost $600 dollars in a haircut, I guess they don't care. They just trying to get more business. For now they loose mine.

This is the nicest dog hotel ever. I completely trust them. I will use them in the future.read more

Great location probably the nicest pet supplies plus I have been to! (Recently relocated from…read moreAustin). Super close to all the new developments going into Montgomery!

I actually did not know what this store had as far as bathing stations, shampoo, vet supplies. all…read morein one store! very clean and a friendly staff! I pet sit and was looking for a medicated oatmeal shampoo, checked their site and tractor supply, but this store had what I wanted in stock! I will return. Thank you

We just moved to the area and I had a matted GoldenDoodle, an Australian Shepard with lots of coat,…read moreand a 13 year old rescue poodle that hates grooming. They did a wonderful job of all three! The rescue looked better than it ever had. They did a great job on my GoldenDoodle's face (which is not easy!) I highly recommend this place.

Used to love this place for grooming but since the new owners we went once and will never go back…read more Not only did my dog get a bad haircut, uneven, he was very upset and so stressed which is not normal at all for him

My family and I have used Purrdy Pawz for years. My neurotic pooch actually loves going for her spa…read moredays there! She gets to meet up with her cousins and enjoy a day of pampering and relaxation. I've even used their kennel services. It's basically a 4 star resort geared towards animals out in Magnolia. The people who work there are genuine and truly caring. They have gone above and beyond to help when we have family emergencies that force us to leave town quickly. They take care of our pups and love them like they are their own. This is a fantastic place for our fur babies. You should give them a try!

Dawana is a wonderful groomer. She loves her job and it shows. She did a great job grinding my…read moredog's nails. They have never been so smooth.

We just purchased a condo on Lake Conroe. Our 5 month old golden doodle got sick and needed a bath,…read morewe called Dawana she said bring him in between 11am Noon. we brought him in. She bathed him trimmed around his eyes, his anal glands and did his feet and a bath did an outstanding job. We will definitely be bringing our dog back here for further grooming outstanding job, fair, price dog looks and smells wonderful highly recommend them.

I have boarded my two labs here a few times. The staff does a great job taking care of my old one…read more Nice clean facility. Several different room set ups. Play time and even one on one time. As for price, boarding your pet is pricey if the place is decent. This place is way beyond decent and for what they charge vs rthecsrrvodecamdctreatment, no a bad deal. I will certainly continue to use them.

The staff (Kelsey in particular) provide very poor customer service bordering on incompetency. I…read moremade a reservation for boarding on a Monday, well in advance the date needed. Late the preceding Sunday afternoon I received a phone call that my dogs Bordetella had expired. I thought it odd because he was current on all vaccination; he even had the influenza vaccination. I told them I would check with the vet first thing Monday morning - the day I was headed out of town. First thing Monday, I called my vet who informed me his vaccinations were all up to date, and they emailed me a copy of his records. I forwarded these to the Lodge and followed up with a phone call. Kelsey said they had received the email and we "were all set." I took my dog to the Lodge and mentioned that I was glad the issue had all been cleared up......they said no, his vaccinations were not current, that his Bordetella had expired. I said that the records were provided showing that he was current. I told them that Kelsey had confirmed that all was ok. She was sitting at the front desk and said she only confirmed that they had received the email records-she said that she never looked at them. Seriously?? It was then, and only then, that I was informed that their policy was that this vaccination had to be renewed every 6 months, rather than annually as is the general practice. Never once had anyone mentioned that they required this vaccination to be done every 6 months. It would seem that this should have been mentioned before now, especially since, standard practice is that this vaccination is good for 12 months and also since I specifically called to follow up on this issue before bringing my dog for boarding. At this point my only option was to pay THEIR hospital a $55 exam fee plus the cost of the vaccination or they could not accept my dog. Nice little scam to get business for their hospital.....they must have thought they had me over a barrel, but guess what, they are not the only game in town!! Needless to say, I will not be going back and have already warned several neighbors to beware of their less than forthcoming business practices.

My wife and I thought we did our due diligence before we even called Rick Walkley of Focus Dog…read moreTraining. He would not talk much about his program over the phone with my wife and said he had to come to our house to explain how it works. Long story short, he ended up taking our dog on a very short walk and we were so impressed by our dog's behavior while on the walk, we decided to pay Rick's fee up front which he represented to us would be for one year of training at about one hour per session per week. The total averaged about $50 per hour. Of the seven sessions we hung in there for and used his services, only two came close to being a full hour. Most were 15 to 30 minutes in duration. He kept telling us that was all our dog needed or could handle. That is one reason we became unhappy. The other reason we became disenchanted with Mr. Walkley is that he always chose and notified us by text when the next session would be. He did not let us first check our calendar. He did not even suggest the next training date options at the end of a session before leaving. He simply left, selected a date, and notified us as to when he would be available. If the date he selected was not good for us, it was 1-3 days later before we heard from him regarding another date he had selected. My wife requested on more than one occasion that he pick a same day/same time every week so we could plan. We advised him that there was only one day of the week that typically did not work for us and he often selected that day for training our dog. So, after seven training sessions over more than a six-month period of time, we called it quits and asked for a prorated refund of our money. He then explained to us that the upfront fee we paid was a discounted amount for our single payment and if we cancelled early, his normal fee of $195 per session would apply and he could only give us a credit toward future training. This condition was never explained to us. He did eventually provide some waiver of liability forms that alluded to the discount but did not disclose the numbers. Once we convinced him that we no longer felt comfortable dealing with him and that we were prepared to file suit, he offered his original reduced refund in cash in exchange for signing a "General Release Agreement" which would prevent us from posting any negative reviews. We refused to agree with that. It seems likely that is why he has no negative reviews on the internet. Rick Walkley talks the talk but he doesn't walk the walk. He expects to set the date and time of each session without first checking with you, he won't set weekly appointments, and he spends only a few minutes training your dog. Beyond that, he wants you to do the training but provides very little guidance and instruction for you. Let's face it, how much can he do in 15-20 minutes average training time for either the dog or the owner. It's your choice but if you decide to use Focus Dog Training be sure that you get everything in writing before paying your money.

Wow! So much appreciate everything that Rick did to help our family with our Aussie Doodle. I…read morelove the fact that he works with families in their homes. He is beyond knowledgeable and so much fun to work with. We will recommend him to all of our family and friends.