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    Petco

    2.2 (41 reviews)
    Open 9:00 am - 8:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

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    Reviews With Photos

    Before his haircut. Happy and healthy.
    Adah K.

    I brought my dog to the vet hospital and there are long waits there but everyone is friendly. No complaints there. The real issue is the grooming salon. We brought our dog there and it took 7 hours. He came out looking like a rat, he was completely shaved. Then he went on to shake for days and 2 days later started vomiting to the point he was throwing up blood. $1k at the doggy ER and a round of antibiotics, turns out both ears had under his fur, giant infected cuts the grooming salon failed to notify me about beyond "he didn't like getting his ears trimmed". This place is a scam. We spent $70 on grooming for a terrible outcome and then had to spend even more because they infected him and didn't tell us. Disgusting. Worst place ever. We almost lost our 1 year old dog due to the carelessness of petco.

    Rae is up for adoption.  www.nybullycrew.org 4-29-2016
    Christina J.

    I came to support NY Bully Crew for Pit Bull adoption & awareness. Vanessa, the sweetest girl brought a gray bully pit named Rae to this Petco store. Rae was sweet & quiet even though there were many people & dogs walking by her. All she wanted was belly rubs & to be petted. Definitely NOT an aggressive dog like most people believe all pits to be. Check out their website for info on how to donate or adopt any dog. www.nybullycrew.org 4-29-2016

    I thought it was a great experience for my little pup until I got home and found the scratch in the below photo. When I called, she said he possibly scratched himself (the photo is most definitely not a scratch). She indicated that it was nothing done during his bathing, drying, or nail cutting, but that she would check with someone. As I waited, she hung up on me. I am extremely disappointed as my dog has suffered terribly as a shelter dog, and is scared of new environments. I will not be visiting this location again.

    Darrien K.

    We took our dog in to Bay Shore, NY location for a grooming session with a hair cut. We pick him up later in the day and notice that the grooming was sub par which is bad in it self but when my wife and I looked closer at him, we notice that his right inner ear had been cut (probably by accident). I went back in and asked the groomer by the name of Kristen, M what happened and she told me that they didn't know what happened. When we brought him in, he didn't have that cut on his ear. The problem is that if they accidentally cut his ear then it should've been brought to our attention. We NEVER bringing our dog there again and I WILL be talking to the manger during the week. Please look at the attached PICs to see what I'm talking about.

    Dog Food Receipt

    This store doesn't care about the well-being of your pet. The only person willing to help was Mrs. Diane. I am from Texas visiting family for the holidays, and only had one can left of a prescription dog food for my dog. I showed the online order history, and even had my vet's clinic receptionist talk to the store vet, and the store vet refused to let me purchase at least one can without a prescription present. She was not willing to help me. I told her several times that I only had one can left, and she refuse to do an exception to policy for one can. I will never shop in a petco store anymore.

    They had dead fish laying in the bottom of their dirty tanks
    Catherine L.

    The place was dirty. The employees were all in a terrible mood. The fish area had dead fish laying in all of the bottoms of the tanks. I was horrified, I couldn't even buy anything from there. I had to leave.

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    1 year ago

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    Petco C.

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    7 months ago

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    Petco C.

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    2 years ago

    They shaved my pomsky all the way done when they were only suppose to give him a deshedding that I paid for

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    2 years ago

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    4 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    Dexter V.

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    3 years ago

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    8 years ago

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    Petco Support

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    7 years ago

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    5 years ago

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    Petco Support

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    5 years ago

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    9 years ago

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    Petco Support

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    4 years ago

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    15 years ago

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    4 years ago

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    12 years ago

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    7 years ago

    We love the grooming department in Bay Shore Petco!! The staff is so good with all kinds of dog breeds...and their owners!

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    Petco Support

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    7 years ago

    So great with my nervous dog. Super friendly, reassuring, professional staff. Will definitely be returning!

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    Dexter V.

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    7 years ago

    Showed a previous picture of our dog to provide guidance for the cut... Instead we received a poodle cut, and a bad one at that!

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    Dexter V.

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    7 years ago

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    8 years ago

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    Petco Support

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    9 years ago

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    11 years ago

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    7 years ago

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    Corrine O.

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    11 years ago

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    9 years ago

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    8 years ago

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    Sandy A.

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    9 years ago

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    Corrine O.

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    11 years ago

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    10 years ago

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    16 years ago

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    10 years ago

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    Page 1 of 2

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    Review Highlights - Petco

    ( ** i did NOT care for another previously purchased spray, Septiderm ?

    Mentioned in 2 reviews

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    Petco - pet_training - Updated May 2026

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