I never noticed this store before But I am glad I did today as the store it was well supplied and…read morethe staff was very friendly they had a large assortment of everything and I bought some shampoo

The woman at the front register was very kind and helpful! She made sure she greeted every customer…read morethat walked in and even got me to sign up for their rewards program! She was very knowledgeable about the products and honestly made my day with her positivity. Great customer service ! And a variety of pet products !

The customer service at the groomers of this place is horrible. It was my first time to this…read morelocation for grooming & I can say they make sure you have the vaccine paperwork so your animals are safe. But I walked in and there was another dog owner paying and finishing up. An the guy groomer with the glasses told me to "GET OUT" I look at him like ! Confused because he didn't explain anything or tell me there is rule that you must wait before coming in. Which I had no problem with. Then the is no sign to tell the cost of a haircut only for the quick services such as baths. So I assumed the baths come with a cut also. Which they were rude about explaining when I ask for my dog tummy to be shaved. When I picked up my dog the genital area and anal area that was supposed to be included in the bath wasn't done and they didn't complete it saying the groomer left who did my dog

I am not really much of a fan of this petsmart due to the parking situation. The parking is free…read morebut this plaza/shopping building is too overwhelming. I do like how organized this petsmart is. The workers are very helpful and everything seems stocked. They have sales for kibble topper, by 6 get 2 free I believe. I wish they had a lot more options for puller doggo harnesses.. Other than that, this petsmart is still my local go to.

I had a wonderful experience at Puppy Place! It's such a great place to relax, and spend quality…read moretime with adorable puppies. The puppies are so playful and friendly, and the environment is clean, welcoming, and well cared for. Whether you're looking to de-stress or just enjoy being around dogs, I definitely recommend visiting Puppy Place. It was a fun and heartwarming experience!

If you look for their times in Apple Maps it shows that they are open everyday until 7pm. We went…read moreon Sunday and arrived there at 5:15 and when you get to the front they tell you that they'll close in 15 minutes which is crazy considering we came almost 2 hours before closing time. Later on I found out that they posted in their Instagram story at around 4:20 that they'll close at 5:30 earlier. This means that you have to be checking their stories to see if there will be any changes. Best thing to do is to call them or message them on Instagram to find out if they'll close early that day. Not good for business.

this place and Billy have been a godsend to me. I've been dealing with a few of my furkids having…read morehealth issues plus being picky eaters. Billy's extensive knowledge on nutrition has been so helpful, as well as him being so sympathetic and understanding whenever they didnt like the food I bought. There's never an issue with me bringing it back and using it as credit for something else. His prices are also very reasonable.. lower than I can find online! I wish this store and Billy continued success!

Friendly staff and, surprisingly, a nice selection of pet items made in the USA! Will definitely…read morebecome a go-to.

My Charlie was fluffed, cleaned, and wagging his tail when I came to pick him up from his spa day!…read moreHe loved the service and the team did a wonderful job with his grooming, nail trim, and sanitary cut. The store is sooo cute with lots of yummy treats & toys for all our fur babies!! The staff seems to really care for the animals & treats them as their own!

I love this store they took care of my dogs nails and always have great merchandise with great staffread more

ALICIA nos atendio de maravilla, fue totalmente generosa y explicita en nuiestro caso. Su…read moreamabilidad con nosotras, que somos dos señoras de mas de 70 años fue excelente, dandonos las explicaciones que aplicaban a nuestro problema. Quedamos extremadamente satisfechas, conseguimos lo que buscabamos y seguiremos siendo clientes de esta misma tienda en la 68 Av y la 40 St del SW. Hacen falta muchas ALICIAS en las tiendas, para tumbar el monopolio de Amazon y Chewy. GRACIAS ALICIA !!! Y PETSUPERMARKET por pensar en los clientes !!!

Very well run store...Alicia the manager is very helpful to all her clients, gets to know our…read more"four-footed family members" and makes shopping pleasant. She understands dietary needs and knows her products. Inventory stocked and staff trained. Probably a model for other stores.

Flossies galore! Pepper LOVES his $18 GIANT flossy that lasts him weeks. Great holistic pet store…read morewith amazing products for your furry friends. Highly recommended by my Vet (Dr. Ted Sanchez @ Silver Bluff)..friendly atmosphere. Owners and staff are super knowledgeable. Carry a good variety of rawhide FREE chews for your dogs, EarthBath products and high quality foods. Unfortunately, they still don't carry Orijen --but other than that, I really love this place.

Graham and the Completely Canine Crew do an excellent job. My dog is in their training program, and…read moreis finally showing consistent good behavior. Their pricing is excellent - purchase 6 private training (can mix in-home and in-store) and receive unlimited group classes! We opted for the 3 in-home and 3 in-store package (comes out to around $575 after you get their Facebook friend discount). Very clean and well-stocked storefront as well.

La botánica es simplemente espectacular. Desde que entras, se siente una energía hermosa y muy…read moreespecial. Tienen una variedad increíble de productos, todo bien organizado y de excelente calidad. El personal es súper amable, atento y siempre dispuesto a orientarte con respeto y conocimiento. Sin duda, un lugar al que siempre quiero regresar. ¡Totalmente recomendada!

Always have what you need and staff if always pleasant... but they have gotten pricey.. other than…read morethat, highly recommend..

Date of visit: April 26th, 6:51 p.m…read more I don't usually write reviews, but I felt compelled to share what happened at this Petco location. I came in to pick up a few things for my new puppy, and while I was browsing, one of the male employees (possibly named Brian, per the receipt, though I'm not sure if that refers to the concierge or not) was lingering around in a way that felt invasive. Since he was nearby, I asked for help finding out where the puppy playpens were and told him about the size I needed. He proceeded to select a box himself and insisted he'd take it to the front for me. When I got home and opened it, I realized the box was clearly used and in poor condition. There were cobwebs inside, and what looked like either dirt or dog feces on the bars. It was visibly unhygienic. It felt intentional. Especially considering he picked the box himself and brought it up front, which suggests he knew what condition it was in. If this was a returned item, it should've never been resold, especially without inspection or cleaning. Thankfully, when I came back to exchange it on April 30th around 11:15 a.m., the two women working were respectful and professional. One of them even opened the new box for me so I could inspect it before taking it home. Something I deeply appreciated after the first experience. To make things even more clear, the box I exchanged it for had a secure plastic wrap keeping it closed--like a new product should. The original one I was given opened right away and had none of that. It's clear no effort was made to even pretend it was a clean, unused item. Petco really needs to ensure better quality control and oversight of employees. Selling used, unsanitary items for pets is unacceptable, and that type of passive hostility from staff creates a terrible environment. I'm grateful for the women who helped me, but I hope management addresses the inconsistency in service and product quality

This is where we adopted Leah our beautiful Boston Terrier! She came from the Miami-Dade Adoption…read moreCenter in Doral. The staff here was very helpful and helped us pick out a collar, leash, and custom tag. The Miami-Dade Adoption Center Staff is there in the back of the store where there is an adoption center and are there everyday 10AM till 6PM. They treat the animals like kings and queens and there soon to be owners too! (:

I went for the first time. I went out of my are do to the…read moreratings of the store. I was pleasantly surprised of the Selections of birds they had. Not only are they clean, but they have healthy birds. Thank you for the service and care you had in selecting the birds I wanted I bought 4 beautiful finches. I will definitely I will be going again for what I need for my beautiful birds. Fui por primera vez. Salí de mi casa debido a las calificaciones de la tienda. Me sorprendió gratamente la selección de pájaros que tenían. No solo están limpios, sino que tienen aves saludables. Gracias por el servicio y cuidado que tuvieron en la selección de las aves que quería compré 4 hermosos pinzones. Definitivamente voy a ir de nuevo por lo que necesito para mis hermosos pájaros.

We purchased an Indian Ringneck parrot from this store, and not long after bringing him home, he…read morebegan developing serious neurological symptoms. After months of veterinary visits, extensive testing, and approximately $1,500 spent on diagnostics, our avian specialist diagnosed him with Avian Bornavirus (PDD). We are now facing the heartbreaking decision of euthanasia because his condition has become irreversible. According to our avian veterinarian, this virus is transmitted from bird to bird and has a long incubation period, meaning infected birds can appear healthy for months before showing symptoms. What has been even more disappointing is the store's response. Despite providing veterinary records and attempting to resolve this matter directly, the store has refused to take responsibility or offer any meaningful assistance. Our family, especially our three children, is devastated. We hope our experience encourages prospective buyers to ask detailed questions about health screening and testing before purchasing a bird. We cannot recommend this store based on our experience.