I just moved to the area. I have 3 cats and a puppy. I made an appointment with this place last…read moreweek and also joined their dog training program. I attended one dog training class and had an appointment the next day for my puppy. They called me the next day to reschedule for the following day for whatever reason. I agreed and went the next day at 3pm just like they suggested. No one was there! I called and left a message and sent them a text. No one ever called me back! When I finally did speak to someone, it was to cancel my training. The missed appointment was never mentioned by them, and by then I was too disappointed to bother bringing it up. I am unsure what I did to be treated so poorly, but you do not treat people like this!!! They lost my dog training business, and at least a decades worth of dog and cat visits from me. My money is just as good as any one else's. I will be going elsewhere. Well, they left me with no choice. Thank you.

My Emma Cat is made so calm Still nervous Nelly Clean No odor in office.. I'm so…read morehappy with them

Recommended by brother who takes his dogs there. They showed great concern when taking care of my…read morevery sick kitten. Both my kittens now in great shape.

this place is horrible all they care about is your money not the animal very sad had taken my cat…read morethere been there 5 years have 4 cats two with problems didnt want to travel but looks like i have too rip off vet

Maxwells house is amazing. They book up fast so I don't always get to use them. My dogs love the…read morestaff and sometimes want to go back down the hall to them and not back home! They are the best and worth the slight drive for our pups to be happy and safe.

Love the staff. My dog loves it here. I trust them with my dogs life. Great people. Excellent…read moretreatment. ​

I just moved to the area from NYC, and have a dog and cat. This place is amazing! Exactly what…read moreyou'd want from a veterinary office for family pets. I was going to take them up to the commercial vet in Mt. Pocono, but that vet had some bad reviews about pushing unneccessary tests, etc on owners which is competely urksome to me as I've been through that so many times in the city. This is not that vet! They took my appointment no problem. Wait time is completely reasonable, and everyone is super friendly. Check-in was a breeze, and they got the jist of what I was looking for. Not to mention, the most handome pup that is at the front desk to greet you when his owners there (which I'm guessing is most of the time :)). They have a tv with some Disney movies on in case you bring your kiddos as well. I do not have insurance for my animals, but instead have a small fund on the side to pay for their bills (just works for me, but they obviously take insurance as well). On the intake form there is actually an itemized checklist of things that are common to get for your pets WITH THE PRICING LISTED. What a breath of fresh air!!! You can add things like anal gland expressing or blood work, flea and tick meds, etc. and the price is just right there before you even go in. Took my dog on the first day, and my cat the following. Great folks, and are extremely down to earth. In and out blood work and some updated meds and done. Next day, same exact thing. The Doctor himself is EXTREMELY qualified (obviously, the team surrounding is great, too, just speaking specifically to him). He has a background in medicine from NYC, and not to mention from all over the world on all kinds of various animals. Really nice guy, and easy to talk to when it comes to what he feels your animal needs, or doesn't need, for that matter. Overall, extremely fair, upfront pricing, and a team and doctor that are likely more knowledgable than the person at the turn-around commercial clinic up the block. PS, if you're from out-of-town with your pet, they literally take appointments so easily. I saw two people I chatted with in the waiting room that had some last minute issues and said they had called that day, and I honestly didn't see it cause any delays or anything to my wait time at all. Let's just say this. Both my animals are well into their golden years, and I will be bringing them to this vet the whole way through with full confidence they will be able to care for them for whatever comes up with including surgeries or simple care. I LOVE it when I find a new doctor for something when I move somewhere I like. Yes! Checked that off the list....now who has a good destist in the area... :) So, yeah. Obviously 5 stars, highly recommend.

The first time my one cat was sick they were awesome. Called and took me in right away. He had a…read moreUTI, gave him shots and we were on our way. They were very reasonably priced. The other time my other cat was sick, they took x-rays, bloodwork, etc. apparently misdiagnosed her. I was charged a very large amount of money. I ended up taking her to an emergency vet a few days later. The emergency vet called absolutely called ACC trying to get the X-rays and bloodwork so they didn't have to repeat it all, and they never sent it over even thought they said they would. I had to pay for all of that to get done again and my cat ended up dying. I also spent $2000 at the emergency vet due to having to repeat everything that was already done by ACC and they didn't send the results as promised. I couldn't wait any longer on them to send the items requested. Overall I know they ended up closing, but wanted to leave this review anyway.

My dogs cannoli and Rudy stayed here for 8 days in 2019 while we went on a Christmas cruise to the…read moreCaribbean and while away my for babies were boarded here. The prices were great and she does things by the book. I left special treats, food, toys and bedding with them. They were able to stay together throughout their stay which was why I picked this location. When I picked up my dogs after vacation my older dog was super dramatic and screamed at me and the whole way home. I was very worried about his reaction at first but my other dog was completely fine. (Cannoli is also a drama queen so if something was wrong she would have been upset too) Both babies are rescues and were kenneled together while I was on vacation here. Rudy was rescued from a shelter and cannolis mom was a rescue from birth so she never saw the inside of a kennel. Rudy was already 6 years old when he joined our family and he lived in a shelter twice in his life before I adopt him (abandoned by two families...) When I dropped him off he was fine and went right to the back wagging his tail I also called before and after the cruise left Miami to check on them and they told me he was barking a lot after the first night and very mopey. He was not eating and a young girl spent some time with him and he started eating again. I should have considered his history beforehand and they did a great job keeping him calm it's honestly my fault he did not adjust as well but they accommodated which gave me a piece of mind to know they were being well taken care of. Cannoli was so happy to see me she immediately got the zoomies so we went for a walk. Rudy was very upset and let me have it. He was barking like he was yelling at me. Both of them were groomed, they looked and smelled great. Rudy on the other hand must have thought he was abandoned again at a kennel and did not adjust very well. (His bed needed to be thrown away because he destroyed it out of frustration) The way he barked on the way home I could feel his pain ughhhh Once he was home he gave me some side stink eye but after some cuddles he warmed up and all was good. (He was traumatized by being an old rescue already and I should have seen it coming) I never kenneled him again after that but thanks to her policy he was able to be with his best friend while staying there which helped tremendously! I Will be using them again this year for cannoli and my kitten for 10 days this December. I will be posting an updated review with kittens experience ‍ I highly recommend this place if you need someone to watch your pets. This place has the best prices in the area, your babies will be safe, loved, cared for, and most importantly they will be together! RIP Rudy my angel got his wings at 15 years old. Here are pictures of my fur babies

I had a devastating experience at this place. I boarded my 2 cats, Loki and Soleil from October…read more6-17, 2023. I was out of the country and this was the only place that took cats. The day I came back, I was excited to see my babies. My husband received a call from Linda Carrier who said, "I lost your cat, Soleil! Can you come find her? She got out of the building and is on the roof". My heart dropped. I dropped everything I was doing and rushed there with my husband. Our cat was GONE. Linda was not even in the facility 5 minutes before we got there. She was at staples, she said. No employees were looking. We were 45 minutes away. When we finally came face to face with Linda, I asked, What is your policy? What do we do? Who can we call to help? Where is your team? She said she has nothing in place for this situation because she never had to deal with it. She simply said, 'I can't even walk! You should just be patient and come back in about 6 days and call for her...' There are no cameras in the facility according to her. She said she never had a cat that was so smart.... Well, if you leave a door to the outside open and are trying to transfer a terrified cat from a cage to a carrier, I would bolt too! I asked her to get a professional to help. She said NO. I asked if I could look inside the facility in case she was hiding somewhere. She said NO. This woman was Cold and couldn't care less. At first, she seemed emotionally affected but that quickly turned into anger and non action. I posted on social media asking for help. I made fliers. I went door to door and begged neighbors to help. The best news is after 2 weeks, I got her back! That is a blessing. This woman Linda, never apologized, never took accountability for her negligence or our suffering. We suffered every second Soleil was gone. Soleil suffered out in the wilderness for 2 weeks. She also had to suffer an emergency vet visit which we paid for. Our hearts hurt because when you board your family member, you expect to get them back. And, if something terrible happens, you would expect some help or accountability. I am writing this because I would never want another human or animal to suffer the same fate or worse. So, if you must board your loved one, at least you can be empowered with this information. I will NEVER make this mistake again.

They are very expensive and are quick to suggest additional procedures like X-rays, surgery, It's…read moreseems all they are about is profit. In addition. There are long wait times, both before and during examinations. After many years of going to Pocono Lake Animal Hospital, I am sad to say we are now looking for a new vet.

Dr Miller abruptly closed his office yesterday with no warning and notice to any of his clients!…read moreAlso 30 years I have been going to him how about all my dogs records

We love using Gatehouse Kennel for our dogs when we go away. Kennels are large enough for all 3 of…read morethem to stay together. They always trims their nails and give them baths so they come home smelling great. Bill is so good with the dogs, ours really love seeing him. Its like the sign says, our dogs have a barking good time at Gatehouse Kennels

I couldnt be happier boarding my dog here. The staff is amazing and such good people. My dog…read morealways came back happy, clean and healthy. My dog must have enjoyed the staff because even when picking her up she wanted attention from them. You wont be disappointed. Between the pricing and hospitality you can't go wrong here.

I had called first to get a quote. The gentleman that I spoke to was very professional and caring…read morein regards to the loss of our pet cat, Dylan. When I arrived there were 2 gentlemen that were working there the day. We had just lost Dylan the night before I called. They were very apologetic to us about losing our animal, they were caring and they were considerate, and they would genuinely sorry for our loss. I highly recommend this place. I appreciate a local company providing a service to local members at what I feel was a very reasonable cost. Thank you again all that you did and the way you cared and treated me.

Would like to say that the 2 gentlemen that were working there the day that we lost. Our beloved…read morepet JJ on April 7th, were very apologetic for to us about losing our animal, they were caring and they were considerate, and they would genuinely sorry for our loss. I highly recommend this place. I appreciate a local company providing a service to local members at a reasonable cost. Thank you again for what you have done for me, my wife and my dog, JJ, thank you.