Our Portuguese Water dog got her first haircut today from Diamond Dogs and they knocked it out of…read morethe park! They captured our vision perfectly and our dog looks amazing. We will definitely take her back for her next haircut!

They were able to take my two pups just before Christmas which was amazing. Seemed detail oriented…read more- they took notes about exactly what I wanted and even brought out a hair length chart. They gave feedback on the pups' behavior as well.

An excellent place to bring your pet to get groomed. I originally was a client of the PREVIOUS…read moreOWNER and when she left, I just stayed. The owner is a 'hands on' type of individual. At first I perceived it as annoying and intrusive. After awhile I just chalked it up as her being intensely eager to learn all she could of her new clients, (PETS & THEIR PARENTS)

I had a very disappointing experience with this pet shop, mainly due to the owner's unprofessional…read moreand disrespectful behavior. I needed to reschedule an appointment and had to leave a message because they are extremely difficult to reach by phone. When I finally spoke with the owner, she told me I missed my previous appointment and would need to pay before rescheduling, which I understood and agreed to. I explained that I was nearby running errands and preferred to come into the shop to pay in cash, since that's how I normally pay. Instead of simply working with me, she insisted that I pay by card over the phone. When I politely asked what the difference was if I was close by and ready to pay in person, the conversation immediately became hostile. The owner became argumentative, went on a rant, and made the comment "you people," which I found extremely offensive and inappropriate. She then hung up on me. I'm not sure exactly what was meant by that statement, but the interaction left me feeling disrespected and uncomfortable. Customer service should never involve hostility, disrespect, or language that feels discriminatory. I would not recommend this business, especially to people who expect professionalism, patience, and respectful treatment.

Great customer service from Jamie. She was friendly, knowledgeable, and cared about her job and the…read moreanimals.

One of my pups and I went in today for a routine service at the vaccination clinic. The vet…read moretechnicians and doctor were very nice with Bruno and he seemed comfortable with them. They have good customer service and we were in and out in 20 minutes, including waiting for the lab results! We will do this again for vaccines.

This review is for the grooming department in PetSmart.. I've been taking my little guy here for…read moreyears. I like that they have an option to pay for express which means your dog never goes in a cage. They shampoo and cut your pet straight through. I schedule with certain groomers and Darian is one of my favorites! He does a wonderful job with the hair cuts and my dog loves him. While they are a bit in the pricey side, it's quick and convenient.

Adopted two cats and spent a ton of money ($700+) to adopt them and got all our supplies there…read more Then both cats got very ill, despite having a hospital right there on site, they made us travel 3+ hours to Waldorf for care and had zero interest in helping us. Both cats ended up dying after we spent thousands on medical bills trying to save them... I will never shop here again.

Shiney Hines's is by far the best groomer in this area. The groomers are all very professional and…read moregreat to work with. My golden male, Hoot, loved all the ladies that worked there. Hoot loved the attention that they gave him and enjoyed coming here. I have been coming here since they opened and I have never been disappointed.

Tried Shiney Hiney's for the first time today after finally getting fed up with low quality…read moregrooming jobs from the last place. The woman who checked my dogs in was very thorough going over what I wanted done to each one of my two dogs (head, muzzle, body, tail), and she even took notes of my preferences which I loved, because I always worry in the chaos of the day they'll forget! My only downside is that they only take cash or check, a little inconvenient, but not a deterrent for me! My dogs looked SO good upon pickup, and they smell so lovely. I will definitely be returning!

Groomer is rude and condescending! I've been a previous customer and a great tipper and she can't…read morefind 10 minutes to trim my dogs nails! Nothing special here! Horrible service!

My first experience at animal images;;;I have a shih tzu and my mom has a yorkie and we were both…read morevery pleased on how they both looked;very professional family oriented places...will defiantly be back for there 6 week maintenance grooming

Bogey loves getting to play with the big boys! When the sun is out they play outside which is so…read morenice since he would be stuck inside at home. We so appreciate the staff at Parkwood

I had high hopes for Parkwood Pet Resort because it is new, conveniently located in Pikesville, and…read moremuch closer to me. I live in Owings Mills and normally drive to Downtown Dog Resort in Locust Point with my 70-pound, fawn-colored Lab/Pit mix, Buffy. I thought I'd try somewhere closer for a weekend boarding stay. Lesson learned: convenience isn't everything. I went to Parkwood on Thursday for a tour, Buffy's temperament test, and to pay the deposit for her Friday and Saturday stay. The young woman at the front desk was wonderful. She greeted Buffy warmly, gave her nose kisses, gave us a tour, and then took Buffy back for her temperament test. About five minutes later, she returned and told me everything went fine and that Buffy was a sweet dog. I left feeling very good about the facility. Then Friday happened. A different employee, Elizabeth, was working. The atmosphere immediately felt different. She didn't warmly greet me or Buffy. I tried to give her the benefit of the doubt--it was Friday, after all. As we went through Buffy's food, I also had treats for her. Elizabeth told me they could only feed dogs during scheduled feeding times. I explained these weren't a meal, just treats, but I accepted that they had their rules. Buffy is trained and wears a correction collar. I was then told she could not wear it there and that I would either have to drive home for a different collar or purchase one from them. At this point, I was starting to wonder if they really wanted Buffy there, but I tried not to read too much into it. Then another dog, whom I'll call "P," arrived. P and Buffy barked at each other. To me, this was normal excited dog behavior. P's owner didn't seem concerned and even stopped to pet Buffy. Elizabeth, however, reacted as though Buffy had done something seriously wrong. She then brought out her own small dog to see how Buffy would react. Buffy simply sniffed and walked around her. The small dog began barking at Buffy, and Elizabeth said, "Oh, she's just setting boundaries." That was interesting to me. When her dog barked, it was "setting boundaries," but when Buffy barked, it seemed to be a problem. Elizabeth then took Buffy to the back with larger dogs. Again, Buffy and another dog walked around each other and barked. Elizabeth immediately brought Buffy back out and told me maybe she was just excited that day, but they couldn't have her there. She offered a refund and suggested I try their West Baltimore location instead. If Buffy's temperament was genuinely unsuitable for Parkwood, I can respect their decision. What I couldn't understand was why she passed the temperament test the day before, why I was told she was a sweet dog, and then suddenly wasn't welcome the next morning. And if her behavior was truly the issue, suggesting another location within the same company didn't make much sense to me. I asked for my refund and left. I was told it would take 3-5 days. As I was leaving, I saw other dogs arriving who were also barking and getting excited. Dogs bark. Dogs get excited. That's normal. What bothered me was the apparent difference in how that behavior was interpreted when it came from Buffy. At first, I thought perhaps I had simply encountered a staff member who wasn't a good fit for us. I later learned Elizabeth is the owner, which honestly changed my perspective. I'm simply sharing my experience as a paying customer and dog owner. I also tried to share this on Google, but reviews are currently disabled. Interesting. Buffy has been boarded and trained at Downtown Dog Resort in Locust Point for about two years. They know her, work with her, treat her like family, and she gets excited before we even get off the 95 exit because she knows where she's going. She boards frequently, swims there, and always comes home happy, clean, and exhausted. I made the mistake of thinking a newer, closer facility would be worth trying. It wasn't. Not every dog daycare and boarding facility is created equal. I learned that lesson the hard way. So, consider this my apology to Downtown Dog Resort for ever thinking I could find the same level of care simply by going somewhere closer. If you want a place that genuinely knows your dog, treats them like family, and makes them excited to walk through the door, I personally recommend Downtown Dog Resort in Locust Point. Buffy and I will happily make the drive.

Fantastic service, wonderful care for our fur babies, thoughtful interactions and helpful…read moreinformation!

l had the pleasure of meeting Paige this week and l want to say she is GREAT! She came to my house…read moreto groom my 1yr old Newfie ...she was so kind and patient with him...very knowledgeable about dogs ..she did an absolute Awesome job..He sat on her lap and kissed her through some of the grooming.. its very scary to find someone you trust to work with your much loved babies but l will be using her from now on... very kind trustworthy groomer...thank you Paige...

They are awesome easy to get an appt and great haircuts every time. Staff is very personableread more

We've been going to Prince Benji's for about a year now. I usually go to the 41st Street location,…read morebut we've also gone to the Odonnell Street location a few times. The grooming has always been consistent and neat, but we have experienced a few knicks but nothing that caused any real damage or harm. They know exactly how I like dog cut and he always comes out so cute and fluffy. It's hard to find a place that can actually cut smaller dogs and it be good so I'm glad I was introduced to Benji's. I'll always refer to them.

If you're on the fence about visiting this small business, just go. Unlike some small businesses,…read moreMutt Mart offers reasonable prices, if not better than the big stores. We were there today because we adopted a dog from MAS Rescue and MM allows them to use their store as a meet and greet location. The owner was extremely nice!! We were able to get a dog tag printed on the spot before we left, along with some other goodies. There is also an upstairs sales floor. Parking is available behind the store if you turn on Hampnett Ave. You can either enter the store through the back or walk around the block to the front entrance (we did this due to the rain and mud). I highly recommend this pet store!

OK....this place is small! However what it lacks in size, it makes up for in customer service,…read moreand obvious support of the local rescues. This is a local neighborhood store, where the staff know a lot of the customers by first name. When was the last time THAT happened when you bought dog food. The local vibe is whata makes this place special. There is a patio area out back, and a porch out front.....just in case you want to relax a bit. Welll worth the trip!! I loved the pitty rescue support!!! Pibbles....are SOOOOO scary......lol (not).