We have had excellent service at Hound's Meow. The selection and quality of merchandise is…read moreimpressive. If you have a pet that you treat like family check out this place. You won't be disappointed.

This spot is incredible. I really wish I knew about this store years ago but I'm very happy I found…read moreit. We got exactly what my buddy needs. The staff is incredibly helpful & kind. Looking forward to coming back here soon!

I brought my pup in for the self service wash today. I have never been there before. They were…read morereally nice. The girl at the register gave my pup a treat and rang us up for the wash. My little guy was great during the wash. After I tried to take him around the store but he was being bratty. I had to clean a few of his messes. At that point I just brought him home instead of getting a treat. The service was great. They showed me how to use the tub and they had doggie soap for washing. They also supplied dry towels. They have a dryer, I've never tried one with my little guy so I didn't bother to use it. It made it much easier than washing him at home.

Love that they have someone dressed as a "Santa" (see photo) to photograph with your pets but you…read moretake the photo during the holidays. You can get some great deals sometimes and most items are similar in cost with other pet stores.

I'd like to stop by this location when I'm on the other side of town the store is huge and…read moreeverything I need for my birds all in one place it is very nice place to shop for all my bird needs anything and everything that you could ever think of for birds is usually there and if they don't have it they'll definitely try to find it for you! I love this store! I will continue to shop here and I highly recommend that anyone with birds whether they're big or small check this store out.... You won't be disappointed!

Purchased a baby cockatiel on 12/10/24. They wouldn't take a deposit or hold the bird. Had to pay…read morein full. Diana agreed to tag the bird and keep it for pickup in a week. They are still hand feeding and we were set to out of town for two days leading up to our pickup date. Our family all went to meet the baby and my daughter spent the time bonding with it after school every day. We were out of town Sunday and Monday. Arrived on Tuesday after school to pickup our bird and it was gone. We were told the owner brought a few to Valrico store and he asked me to text pictures of our bird and I did. He said the bird is not in Valrico. It's gone so pick another bird. They won't admit any wrong doing. They said it could have escaped the cage and is somewhere in the store (perhaps dead as it hasn't been fed). Maybe it was stolen (there are cameras). No one looked concerned for the health of the bird at all. No looking around the store. No looking at tapes or reporting a theft of a bird worth a couple hundred dollars. Just it's gone. You can pick a new one or get a refund and leave. I spoke with the owner George on the phone as he was at Valrico and he was rude and could not explain where our bird went. Diana was so nice taking my payment and was so nice when we came to visit the bird after school was all of a sudden cold and filled with excuses on what could have happened to Twixy over the phone. Not only did they not care about my daughter being absolutely devastated she wasn't going to be able to bring her baby bird home. But Diana's husband was there when we arrived and had no idea that we were picking up our bird and was not prepared to train on hand feeding at all. He spoke English just fine until he got on the phone with the owner and his wife, Diana Then it was Spanish telling them we were crazy among other things. This business doesn't care for the welfare of their birds or their customers. Our bird is either dead somewhere in the shop, stolen, or that they sold it and just won't admit it. We got our refund. If you bought our cockatiel (photos below) on 12/15-12/17 at the Valrico or lutz location we would really love to buy our baby and bring it home. Reach out please. This business is not interested in finding our bird 8138473501 (Jen)

When you have any animals how can you not love pet stores. You always want to please your animals…read moreby bringing them toys and treats that are healthy so you look for different pet stores and get them something special. When I'm not so happy with is the staff. Appears that the staff runs hot and cold some people are into their job and very informative others don't know anything about anything and don't even know the right direction to point you in. They're the ones that know nothing I find it quite discouraging and it lessens my desire to go into this store. As the prices are not cheap, I would like to know more about what I am purchasing and like a reputable sales person to tell me what they have available. Unfortunately this is not always available or the case in this particular store. What's a girl to do? Love your animals and get them whatever you can but don't settle on mediocrity, ever.

My wife scheduled an appointment with Vetco for 2/27 at 2:30pm because our dog had diarrhea. She…read morealso has a heart murmur, so dehydration is always something we take very seriously. The office texted earlier that day asking if she could come at 2:00pm instead. She said she would try. Unfortunately, rain and traffic delayed her, and she arrived at 2:10pm. The waiting room was empty and exam room doors were open, but she was told they could not see our dog because she was "late" for the earlier requested time and their schedule was completely full. They offered to reschedule for the next day. As a worried pet parent, that was incredibly frustrating and upsetting. She immediately called Banfield Pet Hospital (PetSmart). Even though they were fully booked, the receptionist kindly checked with the medical team. Within 30 seconds, he told my wife to bring our dog in. They were clearly very busy when she arrived, but you would never know it from the way she was treated. The entire team -- from the front desk to the vet tech to Dr. Gupta -- showed such kindness, compassion, and professionalism. They took their time, answered her questions, and never made her feel rushed or like she was a burden. As upsetting as her experience was at Vetco, we're incredibly thankful it led us to Banfield Animal Hospital of South Tampa. They earned a new client that day. Thank you PetSmart. Shame on PetCo!

Great selection for all of your feed needs. The service is unmatched! They will carry out to your…read morecar without you even asking.

Met my friend here for a purchase of something I bought from her and Fox's was the designated spot,…read morebecause it's iconic in the area. It has plenty of parking, has plenty of light and allowed us to see each other easily.

If you are looking for a great place to buy pet food, look no further. This location offers a…read morevariety of high-quality pet food options for both cats and dogs. The staff is exceptional and always willing to assist us in finding the right food and supplies for our furry friends. They greet us with a friendly welcome every time we walk through the door. In addition, this Petsmart location has an animal hospital and grooming center, making it a convenient one-stop-shop for all our pet care needs.

Had a very bad interaction with the salon leader here. I was having problems with my elderly dog…read morebeing comfortable with the staff picking him up. We got rescheduled to the next morning with the salon leader whom I was told would handle him and the situation very well. When I entered the salon with my dog she immediately started speaking negatively with no hope to try to help me. My dog was actually allowing her to pick him up despite her rude attitude and demeanor... all was well until she put her hand between his legs and tried to pick him up that way???? He then proceeded to show her that he was not okay with that. After that we got sent out as if it was my dog's fault. I understand safety is top priority and I would never push anything on anyone, but to have such a bad attitude toward me for no reason is just very unprofessional and unpleasant. I've been taking my dogs to pet smart for grooming for over a decade and not once have I ever encountered someone like this salon leader. You can tell she is just an unpleasant worker and doesn't have the love for dogs. Also if this helps emphasize my statement more, I have never written a review in my life. This is how bad and heartless my interaction with the salon leader was. It costs nothing to be kind and considerate. You never know what others are going through.

Love this shop! Have bought several birds over three visits. These folks are always gracious and…read morefriendly, and my birds are very healthy!

Got a beautiful and sweet budgie from Gomez Pet Shop. He appears very healthy and is a good boy. I…read morenamed him Angel because he has clearwing mutation which makes the tips and ends of his wings lighter, reminiscent of angel wings. He has the cutest wittle pink toes.

I am so incredibly grateful for Loren at Everything Birds. Today, two of my parakeets got into a…read morefight, and one of them was badly injured. I rushed in with my little bird in a complete panic, not knowing what to do since I've never had to take a bird to the vet before. My animals are my family, and thankfully they're always healthy and well cared for, so this was terrifying for me. The moment I arrived, Loren exactly what to do and truly helped save her life. It took some time to get the bleeding to stop, and we were both scared at first, but thanks to Lauren's gentle, calm, and caring nature, she pulled through. Even sweet Coconut came over, seeming concerned because I was so upset. Anyone who has birds understands the real bond and connection you have with them. I've been taking my birds to Lauren for grooming for the past few years, and every single one of them is comfortable with him because he is always so patient and gentle. I will never take them anywhere else. Loren could have easily turned me away or sent me somewhere else, but instead he stepped in and helped us when we needed it most. That kindness is something I will never forget. Thank you again, Loren You are truly appreciated.

I was grateful to find this place after moving to Florida last year. Where i lived in Chicago I had…read morethe most amazing bird store nearby for everything (shopping/food/boarding/purchasing a bird), so was happy to find someplace somewhat nearby so that i could run over and stock up on necessities. The location shocked me. I think that's important to share. I was expecting a standard storefront, but that's not what this is. It's located in like a fairgrounds building. It seems like a fairgrounds that has several buildings. It's in the last building. My GPS brought me pretty much right to the entrance, which was awesome cuz otherwise I probably would've missed it! But when your GPS tells you to turn into this weird fairground looking location, it's accurate! The store itself is huge. Which is a plus. That means plenty of space for toys/cages/java trees/food, etc. All this crap takes up so much room! So it's great to have a huge store so that there's options. Prices are a bit high. Now, i get that bird stuff can be expensive and that we're in a recession. But let's be real - it hurts. Nobody WANTS to spend $120 on bird toys that are going to be destroyed within days. But that's part of bird ownership. Plus I've learned to shop around for specific things. Here's what I don't like: the place is filthy. There's kind of a gross coating of dust & dirt on, well, literally EVERYTHING. Which grosses me out. I'm sure a lot of it is because the type of building/location it's in, plus they have like a garage door entrance that appears to just stay up and open all day long. They've got rock/dirt roads so as people drive around it probably generates a lot of dust which comes right into the store. But in addition, it just doesn't seem like they really clean much. Everything just seems dirty and rundown. Their prices on the actual parrots are REALLY high. While I come here for supplies, I probably would never buy an actual bird from them unless the pricing seemed normal. I've been in the bird world for a bit now and consider myself pretty educated on a lot of the pricing. The people I've interacted with seem to vary based on the day. The first time I visited i was less than happy with my interactions. I felt invisible and nobody asked me if i needed help and they just weren't friendly. But I've been back a couple more times and both times people were helpful/friendly. I'm guessing like any other business, it's hit or miss based on who's working that day. HUGE selection of toys. Decent selection of java trees. Ok selection of cages. Overall I'm happy that this place is within a 30-minute ride so that I can stock up on my supplies and definitely recommend it for other bird-nerds!!

I had one of the most disappointing customer service experiences at this location on November 30th…read more I came in to purchase the Stella & Chewy's Meal Mixers that were advertised in the store as BOGO through 11/30. When I went to check out, the item rang up full price. The associate Kassidy tried to help but couldn't adjust it, so she called the manager, Isaac. That's where things went completely downhill. Isaac walked up to the register already curt and dismissive. After showing him the clearly posted BOGO signage, he still refused to honor the sale, saying corporate ends promotions in the system 15 minutes before closing. The signs in the store did NOT reflect that, and his tone made it clear he had no interest in helping or even communicating respectfully. His mannerisms, professionalism, and overall attitude were unacceptable. The customers behind me even commented on how rude the interaction was. I ended up purchasing Fromm dog food as well, but I returned my entire purchase. After this experience, I wouldn't recommend this store to anyone. As a pet owner, I expect basic respect and accurate advertising. Our hard-earned money shouldn't be taken lightly, and this location clearly doesn't value its customers. Isaac should not be in a leadership role if this is how he treats people. This was enough to lose my business permanently.

Your store on East Fowler Avenue has greatly improved with the new, friendly and knowledgeable…read morestaff. They are ready and willing to help us find anything we need without hesitation. Isaac has helped us several times. It is obvious that he knows and loves what he is doing. The shelves are well organized and sometimes we find very good bargains too. Two thumbs up!

Bought some doggies diapers and they were too small. I had to open the package to see if they fit…read moreand they didn't and they would not refund my money for them because they said the package was open. Well, how would I know if they fit if I didn't try them on and besides that I knew by looking at them after I open the package that they would not fit. So they just took my money no refund.

Nice new pet store in Wesley Chapel! It has Mocha Coconut's food Fromm and other healthy pet foods!…read moreThere are supplies for all of your pets. They also have the Seven Oaks Pet Hospital next door. They are connected. They have special sales every day so make sure to ask for their calendar or look it up online. We recently went here to pick up Mocha's food since it is 10% more off every Fri through Sun in October. Also every Tuesday is Trim Tuesday. They trim your pet's nails for $5. Check out their cute cat which walks around with fancy hair cuts. That's because there is also an in-house groomer. Her name is Duncan and she is so sweet!