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    PetSmart

    2.4 (60 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

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    Reviews With Photos

    PLEASE listen to the reviews before bringing your dog here for grooming. I tried to give this place the benefit of the doubt and brought my puppy in for his first ever puppy haircut. I was VERY thorough about what kind of haircut I wanted for him, the hair cut level and even showed example pictures. I scheduled an appointment for 2pm and he apparently wasn't done until 20 minutes to close. I was literally horrified when they brought my dog out, he was COMPLETELY bald and his nails were BARELY trimmed. I was at a loss for words and I have a strong feeling she knew she messed up because she took so long to let me know he was ready. What was the point of scheduling an appointment IN ADVANCE at 2 if they weren't going to take him right away? This is his before, after and the example picture I showed her. My poodle now looks like a hairless rat, thanks Christine!

    Lovely note

    This was my second time taking our dog there. Both times have been super easy, the girls are very pleasant, and they are efficient. Definitely recommend! Today we had Vendela, and she did a great job, even left a note in the Pawgress Report that my 8 year old daughter loved reading!

    Cece C.

    Since my previous review is almost a year old, I figured it's time for an update. The employees here are AMAZING. I can't say enough good things about them. I recently saw one employee after several weeks, if not months, and she remembered Callie and gave us some good advice. They truly treat your dogs like family, and it's nice to be surrounded by staff and customers alike who love dogs and aren't bothered or scared when my pup wants to say hi! We've completed another training class and I highly recommend Jenn as a trainer. She is fun and knowledgable. I am still using the grooming salon, although Callie still doesn't like it and I'm not sure the groomers like her either (since she's terrified and a little mouthy)... but the prices and coupons can't be beat compared to other places. They are pretty quick too I love this place- even though it's a "big box" store it has a homely neighborhood feel and fantastic customer service. I'll definitely continue to support them.

    Angela C.

    I am very pleased with our groomer Amanda. She works well with our dog Luke who has been known to nip @ his groomers. Amanda always makes Luke look handsome...almost impossible because my boy already is handsome As for the petsmart location I am partial to the customer service. I have always received good customer service but when there is a store event going on it is hard to find two people on the same page and that becomes a problem for me. Otherwise overall great store.

    On our way to Petsmart! It's our favorite outing!

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    Google says they open at 8am on sundays, drove all the way here for it to not open until 10am. Complete Bullshit.

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    5 years ago

    Would not sell me a fish because she said my tank was too small when there were dead fish in tanks smh

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    I want to thank Jeffery for his assistance in getting almost $20 in savings when you add the price of the treats and the reward points.

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    New Tampa Pet Resort

    New Tampa Pet Resort

    (36 reviews)

    Needed a place for boarding for my fur babies while our family was on vacation. I saw this place…read morepassing by and looked up reviews. Easy to book the babies boarding online and via text messages with the facility. Boarding was reasonable I suppose. We haven't had to board them before but now don't have anyone to take care of them anymore when we are away since losing my daddy. Ran $65/night for the both of them plus new clients get 1 night free. When dropping off, they didn't want to go in given this place is attached to a veterinarian office and has that smell that fur babies hate. But dropped off and reassured them that we'd see them soon. Drop off and pickup times are set and have to drop them by 3pm and can pickup as early as 7am. The facility was very prompt in communicating. I got pictures and a report card with summary of their stay on their last day of boarding. Pickup was easy but Bingo must've had an accident that morning and instead of cleaning him up before me picking him up, he had poop smeared on his butt and back side. Good thing I packed blankets for the ride home. Had to give him a bath as soon as we got home. Boy did he stink! Overall good experience other than the pickup poop incident and pictures on the last day rather than during their stay. I kept wondering how my babies were doing. They were so happy when mom was there to get them!!!

    Apparently zero stars isn't an option for a review…read more.. I hope that if you choose this business to board your pet, that your experience is nothing like ours. We visited the New Tampa Pet Resort during the week that we were planning to kennel our dog Deuce - a healthy 22 lb. West Highland White Terrier that we have had since he was 8 weeks old. We told them that we have a very skittish dog, and that we did not want him interacting with other dogs. We were promised (and paid for) 3 supervised daily walks on a leash away from the other dogs in the kennel. They told us that they could handle our requests. My wife and I dropped off Deuce at 3 PM on Friday, October 17th. My wife talked to the receptionist and confirmed the instructions; they were laughing between the two of them that they were struggling to spell the word "skittish" as the receptionist was documenting this. We dropped him off and prepared to travel out of town the next morning for the weekend. We were outside our home in Tampa 3 hours later, and we received a voicemail that no pet parent wants to receive - our dog was injured, and they were taking him to the vet. No information about what vet they were taking him to or the extent of his injuries. We quickly sorted that out and went to the VEG emergency pet facility on Dale Mabry. He was mauled by a 200 lb. bull mastiff after New Tampa Pet Resort placed him in an outside dog run with a hole in the fence surrounded by over 50 large dogs. We were at VEG for over 6 hours. Deuce received over 100 internal and external stitches, and we left the hospital with a dog that had a drain tube hanging from his body. We had to go back to VEG four more times in the following 2 weeks to address complications with the surgery and eventually drain tube and stitch removal. The response from New Tampa Pet Resort was a combination of indifference and protecting themselves legally. The local manager apologized the day after the incident and told me that they screwed up. They showed me the hole in the fence, of course it had been covered up with a piece of temporary fencing. The instructions that my wife communicated to the receptionist on two separate occasions had magically disappeared. The cameras in the fenced area that were there before the hurricanes have not been replaced. A regional manager for New Tampa Pet Resort's parent company reached out to us a couple of days after the attack and told us that their insurance company would handle the rest. We never heard from a single person at the New Tampa Pet Resort facility again. Pets are designated as property in Florida, so unless your pet dies under their care your legal options are limited. Their insurance company would only reimburse us for our lost travel expenses if we kept quiet. No thank you. We now have a wonderful member of our family who is afraid to go outside for fear that he will be attacked again. Daily walks are difficult; we must take great care that there is no interaction with other people and certainly no other animals. Our dog will never be the same.

    My Pet Nanny - Fenway, the terrorist.

    My Pet Nanny

    (7 reviews)

    These pet sitters are amazing!! Truly knowledgeable about dogs and really care! I needed a pet sit…read moresitter for my 12 y.o bichon frise. Normally one of my kids would be available to stay with him but this was a family Christmas out of town and I didn't know or have anyone and after reading other teviews I contacted them. They have a limited area of coverage and thankfully I just managed to be inside the area! I am so grateful and appreciative of the care they gave our pup! They are amazing and if you are lucky enough to be in their service area do not hesitate to contact them because your fur baby will be given excellent care! I needed twice a day feeding visits with walks and they were able to accommodate his needs and provide reports! I will definitely ask for them for any future needs!.if I could give 10 stars I would!

    Deb was a God send for us when it came to our fur babies. we always did in home visits as our dogs…read morewere not socialized by the time she started with us. Even when we went on vscation, Deb or one of her Nannie's, even Manny Rob was there for us. she is not expensive at all if you compare with a kennel. kennels aren't good for your pups anyway, they are better off at home. We've moved out of her geographical area so I can't use her anymore. I must say she has helped me personally get through the pain of Fenway passing on. so if you are thinking of needing help in taking care of your pets, contact Deb. she will answer any of your questions honestly and forthright. I highly recommend her and her Nannie's, even Manny Rob if necessary. She does it all.

    PetSmart - petstore - Updated May 2026

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