Justdropped my baby off at Pet Servant. She loves them and they love her. Always a great job and reasonable prices. Much better than the chains. read more

We got to our appointment a little early today around 8:30a as our appointment was scheduled for 9:00am. The "posted" hours say 8:30a-5:30p. We tried to open the door at around 8:40a and it was still locked with nobody there yet. Then a worker finally showed up around 8:50a and walked in without even saying a word to us. Mind you we were the only car in the parking lot. I don't expect royalty treatment but a little reassurance would have been nice. We finally walked in and the lady behind the counter was being very passive aggressive and downright rude. The prices on their wall say one thing, but they have their little nitpicking strategies to milk every dollar out of their customers.. The lady that was scheduled to groom our dogs wasn't even there yet and at this point it was 9:00a. So we ended up leaving. And oh what a surprise, they start calling us non stop after we had left because they probably realized they lost 2 customers that will never be coming back. We will go out of our way to find a better experience with nicer people. Our dogs get so scared when going to the groomer, it takes a lot of effort from them because they absolutely hate car rides, and they hate the groomer as well. So when we make an appointment, we expect to get them in at the time we scheduled. I will never recommend this place to anybody ever 0/5 stars read more

Wonderful people who try their hardest. I always enjoy visiting. The care Emily gives my dobie girl is amazing. read more

This place is awesome! The staff is soo friendly and professional. I have a Bassett Hound who HATES getting his nails trip and they did such a wonderful job with him. 5 stars. Would recommend them to anyone! read more

Don't even waste your time trying to go here. The sign on their door says the last self-wash must start by 3pm. I was there at 1pm on a Saturday afternoon with only 1 other s wash in progress. A very rude woman told me their "tubs were closed"- when I asked if I could just wait for the person who was using the one, she told me it'd have to be disinfected after, so no. Another customer tried to go in right behind me and was turned away too- then the rude woman came out and locked the door! I guess they don't like to make money or work the posted hours! So the moral of the story is their hours vary based on whoever is working feels like, so don't waste your time. Plenty of other self dog washes and reputable groomers out there who'd love to make money! read more

I've been taking our dogs here for the last few years and have been happy with their services. But yesterday I brought them a mess with the request they not shave our matted old dog. They worked on her all afternoon I couldn't believe how great she looks. Thanks for helping her out so much. read more

This place is absolutely disgusting. I posted a review about a year ago complaining about a worker (Emily) hitting a dog as I walked in, a manger emailed me about it said she would "take care" of the issue so I let her handle her worker. I called back and Emily answered the phone. If you want your dog treated like garbage and beaten, be my guest and stop here. Personally, I hate this company, it is terrible and, has absolutely no regards in taking "care" of your dog. Honestly, your dog would be better off having his haircut done by you and not being beaten for a being a dog. I hope this store goes down(.) read more

Walked in for a self-wash at 10:00 on a weekday. They said they were too busy, and would "be with [me] in a minute." Fourteen minutes later I walked out. The customer service here was never good, but now it's terrible, and I'll go out of my way to support businesses that respect customers. read more

I love this place, it's VERY clean and the folks that run the place are VERY nice. It's nice to have a place where I can make a mess and leave it to someone else to clean up :) it's well worth the $. The tubs are nice and high so you're not breaking your back bending over. They give your EVERYTHING you need to get the job done. They also do full service grooming as well if you're JUST not in the mood. read more

I have now taken my dog here three times. I really like it. The tubs and self-grooming areas are high so that I don't end up with a back ache at the end of the two hours it takes me to wash and fluff my dog. Each bay has its own tub and dryer. The staff is friendly. Since it is a "self service", "wash your own dog" the staff pretty much leaves you alone to do the job you came in to do. I would rather not be bothered by a chitchatty staff when I need to get the job done. As for the shampoo and conditioner, it is unlimited and although it could be watered down, it makes it easier to get the soap deep into the fur and eventually washed out. The space is simple as it should be....it is a DOG wash. It isn't a high end spa for people. As for cleanliness, it is clean. But as anyone knows, washing dogs especially during the winter is a messy job. I am a polite person and will clean up after my own dog but did notice while I was there, the staff was vacuuming and sweeping. They offer other services in case you don't want to do certain things yourself such as nail trimming and anal gland (extraction?). I will continue using this place as it is easy and my dog is comfortable there. read more

A great place for self service pet wash on a budget. For $14 we were directed to an available tub, given a few towels and instructed how to use the dryer. The tubs are high enough so you don't have an achy back from washing an 80lb breed that dislikes baths very much. Yes, the shampoo/conditioner is watered down, so bring your own and use theirs too. In addition to the shampoo you get a bucket with combs/brushes, towels, a rubber apron, and unlimited use/time of your area. The water is preset to warm and the sprayer is awesome. The tubs have non-slip mats in them and so does the floor. I do wish they would put another mat under the dryer station, but I'm sure I could've received one if I asked. We'll be back for sure! read more

I really try to go out of my way to support local businesses, but this is one I have a hard time supporting. I take my Greyhound here a few times a year for a wash, and lately it's mostly just because it's not terribly far from where I live. It costs me $15 just to use their bathtub and watered down, crappy shampoo. The place is pretty worn down and dirty, and the staff is sometimes not all that attentive. I'm largely indifferent to negative about the place, so I don't really have much to say about it I guess. If I had a dog which needed to be bathed more often, I'd probably find somewhere else to go. 4/22/08 Update: I just reduced my rating to one star after yet another bad experience there. Basically someone had the place wash their Corgies for them, and rather than having a private wash area to do it, they did it out in the tubs that everyone else uses. While this in itself is not a big deal, the Corgies were SO hairy that they blew their hair all over the place while drying them off completely. There was hair floating everywhere.. I think I even swallowed some. Basically if it were a normal customer doing this themselves they would probably have the common courtesy to realize they were bothering everyone else washing their dogs and would take them outside or to another room to dry them off. I just don't even know how to describe how awful and careless it was. I wouldn't even go into the house before wiping myself AND MY DOG EVEN AFTER A BATH down with a sticky roller to remove all of the hair. It was a super gross experience. White hair was floating all through the air in big chunks.. I still am finding chunks of it in my stuff weeks later. The staff there didn't care one bit about the mess they were making and thought it was funny that everyone was getting covered and breathing dog hair. WILL NEVER RETURN. Completely unprofessional and disgusting business. I would get my dog cleaner by letting her play in the mud. read more

This place is a very good place to take your dog to be washed. They provide you with everything you need. A couple types of brushes, shampoo, conditioner, dryer. My dog is really heavy so the guy helped me put her up on the table, and I really appreciated that!! They give you towels and everything and clean up after you when you are done. It is way worth it to pay the $14 instead of using your own towels and bath tub (not to mention you don't have a shop vac quality dryer at home). I took my dog to get groomed by one of them as well. I was not satisfied. It was a lot cheaper than petsmart or petco so i guess you get what you pay for. I didn't catch the lady's name but she was a little heavy with short hair and very introvert. Anyway, aside from her personality, she did a poor job with my dog. I mean, my dog grows long hair on her paws and it looks really bad after a while and that's the main reason I took her in. She only trimmed hair on 3 paws! I was surprised she actually called me to get the dog when she was obviously not finished. Some areas were still wet. She also didn't get brushed out very well because she was still shedding her undercoat (shedding her winter coat) when I took her home. Not that it's not normal for her to still shed, but there were just chunks that were so obvious you could pull them out by hand. So if you take your dog to get groomed there, try to see if the guy will do it because he is really friendly and probably does a better job than the lady who groomed my dog. If you're going there to wash the dog yourself then you'll be all set and completely satisfied. read more

Pros: Cheap, nice to leave the mess there, all the tools available Cons: The staff didn't explain anything (it was my first time), nothing too fancy Summary: I'll go back (but don't expect 5 star service) read more

This has become the place that I drag my dogs to every time they're smelling a little funky. The couple that owns it are really friendly and always willing to help. I go there and get a "sanitary shave" for my fluffy dog and they always make time to take off that little strip. They have the little tethers at each place so you can tie your pup up, and the tub sides are high enough that it's pretty hard for them to jump anyway. The water pressure isn't ever too strong, and the temp is lukewarm. They also have the a dryer that has two settings. read more

Everyone here is very attentive and caring about the animals they groom. They have fair prices and everything is provided with the self service grooming. It's a very clean and homey place to go to wash your dog. I always feel very welcome coming here! read more

I took my dog here for the first time today. She is an aussie and is blowing her winter coat. Pretty messy affair. I was grateful to have some place other than my house to take care of this situation but I agree with the other poor reviews. The lady behind the counter was less than helpful and down right rude in my opinion to some other customers. The worst part was that 2 small white dogs came in to be groomed. They were very vocal in their displeasure to be there and the groomer YELLED at the dogs several time...how is that going to help? I won't be back. I will continue to do the standard summer dog wash with the hose in the back yard and let a professional take care of the nasty coat business once or twice a year. read more

I just had the same experience as the below person, Loren O from Broomfield. We had our older dog groomed at Pet Servant aka Mutt Puddles of Arvada and later that night we noticed his eye was swollen shut. His eye was facing in the opposite direction as the good eye and he had a small cut on his lower eye lid. We flushed it and over night it seemed to be getting better but what the hell are these people doing over there? Can they NOT wash his face with baby shampoo? I imagine they soaped up his face with body shampoo and it irritated his eye so much he scratched at it but really? Who knows what happens in those places? This is one of those times I wished dogs could talk. He has also been lethargic and has diarrhea. Did they drug him also? I would guess so. A once lively dog has been lying in his bed for 2 straight days and won't eat. I also wonder why the name change for the business. Next dog I get will have no grooming requirements that require the hiring of a "professional groomer". I know many groomers take pride in their work and are considerate but really. What happened to my dog? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I took my dog, Luna (a shar pei/ab mix) into Mutt Puddles off of Wadsworth on Saturday, September 3rd, 2011 and initally was happy with the service I recieved. I noticed as we were leaving though that Luna's right eye was a little puffy and she was pawing at it frequently. At the time I had thought it was probably just a little irratated at the shampoo used and thought nothing too much of it. By Monday the eye was severly swollen and red and we had to take her to the emergency vet. $300 later the vet tells me not only was her eye irratated due to something they used at Mutt Puddles, but also that her ears had not been cleaned. I called to speak with an owner or a manager of Mutt Puddles and recieved Jessica who told me that Shannon was the groomer and made a lot of excuses as to how this could not be a fault of Mutt Puddles, nor how she had seen the eye be red or swollen. Jessica was very rude on the phone with me saying things like "I don't care what site you post a review on, whatever seems to make you happy." Or saying, "Well, that was the opinion of the vet..." She did offer me a free grooming, but honestly, I think that is the LAST place I'd ever want to take my dog again! I did not intend to get anyone in trouble, nor had I even wanted the company to pay for my vet bills, I had just wanted them to be aware of the situation that had occured. She ended up hanging up on me after insulting me a few times.... If you can't take criticisim, don't run a horrible business, and then you won't have to get someone upset at you on the other line. DO NOT take your dogs here, I am sure that whatever happened to Luna's eye, happened because of poor care on the groomer's part, and if they won't even fess up to it, what is going to happen when they hurt your dog too? read more

This morning we brought our 12 year old Akita for a bath. Generally we have her groomed twice per year but were unable to get an appointment at our favorite groomers before our road trip. The bath set up is great, water temperature takes a little bit to get from cool to warm and the pressure is good. We brought our own brushes and shampoo so can't rate the ones provided. There are good vinyl aprons available and we definitely used them, we were also given 2 large towels. After the shampoo we decided not to even try to get our 85 lb baby up on the grooming table and blew her dry on the floor. Even though we brush her on a regular basis, since we generally have her groomed, we were totally unprepared for the amount of hair that blew off during the drying process. Seriously we could have stuffed a couch with the hair blowing around. During the hour it took to get her dry, we apologized several times for the hair taking over the wash/dry area and encroaching on the entrance. The girl at the front was not snarky, sarcastic or grudging. She just said, very pleasantly, that's why we are here. We definitely felt welcomed and were not rushed in any way. The hours are 8:30-5:30 and bath starting time is cut off at 5:00 which is fair. They deserve to go home on time. read more

They do a wonderful job and a thoroughly professional. I have a big Malamute and a Lab, both a treated like kings. Price is fair. We love Naomi! read more

Pet servant was in my area and I needed to bathe the pups before their vet visit. It was too cold outside to justify bathing them in the yard like usual. I came in with my 2 dogs, one very big at 130 lbs. The woman who was working quickly set up steps for my big boy to get in the tub quickly. Gave me shampoo, which i treated as supplemental because i use homemade anyway, and lots of combs and scrubbers buckets/everything. In my eyes, 14$ gets you a VERY clean area to start, that you don't have to clean up thoroughly at the end with all the tools towels and perfectly temped and pressured water you need. worth it. They even offered me extra towels given his size and that he hates the dryer. I also want to point out that they have limited mats, which i love because my dogs get psycho crazy after a bath and they cant go far on the slick floor, which calms them down real fast ;) Great place to get the job DONE. read more

LOVE the ladies here!!! They are so wonderful to my dog, Remington. It is literally the only place I have ever taken him where he doesn't start shaking when we walk in the door. In fact, he starts whining when we pull into the parking lot. Thank you to everyone at Pet Servant for taking such good care of our pets! Kelly T. read more

I was in this place today. I can't believe how clean it was. The girl at the counter was very helpful. I usually take my dog to a groomer but decided to do it myself today. I'll definitely will use this place for other grooming also! read more

I was very disappointed with this dog wash. I think my experience would have been GREATLY improved if the staff had been friendly! She was not friendly in the slightest! I felt like I was bothering her with my presence, and I hurried so I could get out of there so she could finish watching her soap opera in peace. Also, she rudely commented on me not cleaning up after my dogs, which was crazy because I wasn't finished bathing them yet! Why would I start cleaning up when I still have another dog to wash? And didn't I pay good money so that I wouldn't need to clean? The price is expensive, and there is no discount for multiple dogs. The shampoo is so watered down that it is like water, I could barely get it to lather in my dogs hair, and I surely couldn't get his belly washed because the "shampoo" would just run right off. I used to work at a dog wash and I've got to say, I was much friendlier than this! Will not go here again, and do not recommend. Much better to just wash your dog at home, with quality shampoo and you have to clean up after yourself either way. Don't waste your money! read more

I've been taking my 3 dogs here for years now. Usually I let the experts groom them, and they do an amazing job! Once in awhile we'll diy wash them and its support convenient to have all the right tools at your disposal for a GREAT PRICE! I'll never go anywhere else. read more

The staff and groomers are awesome. They have been grooming my little dogs for quiet sometime, and have alerted me to changes in their fur, nails etc... I highly recommend them. I also use their self wash services on occasion. They give everything you need to bath your dog (shampoo,brushes, towels and dryer.). read more

These ladies made us feel so welcome. They did a great job on both dogs and gave them cute Halloween bandannas. I really like that I didn't have to leave them all day. Thank you ladies read more

I have gone to the Pet Servant since moving to CO 2 years ago. The service has never been overly friendly but that didn't bother me as the tubs were clean and I was just there to wash my dog. I have even referred friends in the area as I felt it was a good place to do a self-dog wash without too much fuss. Last night my husband and I arrived at 5:15 and he was asked if we could get our dog done in 15 minutes while I was still outside with the dog for a final potty break. Sure, we can do that, he says, not sure why they asked but he said sure. At 5:30, when our dog was still in the tub because we are moving and wanted to make sure we were getting all the hair and dirt out, we were asked if we were aware they closed at 5:30 and that it was 5:30. UM, ok, can we finish our dog? I was then informed my husband said he could be done in 15 minutes and she was sure he was aware. OK, here is where I get offended. All I need to do is dry my dog at this point, oh, it's a Corgi, not a mountain dog, and I'm being told my husband knew better and it was closing time. As a business owner it is your RIGHT to serve customers or NOT. As a professional dog groomer you should know how long it takes to groom and IF you do not want to wait the additional 6 minutes after 5:30, then do not serve us at 5:15. You decided at 5:15 to take my money but did not want to provide me the same level of service you provide other customers paying the same price. There are so many things wrong with this picture as a customer and as a fellow business owner I felt I needed to write this. I will not return and I will be sure to let everyone know I recommended them to as well. read more

I just took my little Maltipoo in for a haircut and grooming, and am extremely satisfied with the results. This is my first visit at a grooming salon, as I've always done it myself. With my newly adopted maltipoo, however, I figured I'd leave it to a professional. Also, because this was my first, I don't have anyone else to compare them with. The gal that did the grooming, Jessica, seems to be very attentive, kind and gentle. She seems to really know her stuff. I highly recommend Mutt Puddles and will take my Gigi back in a couple of months. read more

We will not be returning to the self wash. I have taken my very large breed dogs there three times (120 plus pounds). The first time there was a nice man there who was very helpful. Even though the soap is just a watered down mess I decided to go back. The second time there was a lady there. She was basically not nice or helpful, and seemed really put out every time I asked for anything or tried to talk to her. The dryer hose was broken and she acted like it was my fault and gave me terrible looks. The final time I had a foster dog who was quite frightened. It was ugly trying to get her into the tub due to her fear. The unhelpful woman was there again. I asked for help and she very dramatically got me a ladder (like she was terribly put out that I asked). The ladder did not work. Every time I tried to ask for help she turned her back and completly ignored me. I had to call my husband and have him come over and help me get the dog into the tub. My husband left and during the bath the dog freaked out. She was half in the tub half out, I was trying to get her somewhere without breaking one of her legs, and the unhelpful lady starred at me, and then turned on her dryer so she could not hear me. The dog or I could have been seriously hurt. I will not be returning, and I will suggest to all of my friend in rescue that they avoid the place. read more

The ladies who work here are unbelievably friendly; it was definitely refreshing. I have waited such a long time to groom my cat (due to a horrible grooming I had at a business close by) and finally decided to go to Pet Servant (after going to them a few years ago when they were "Mutt Puddles"). I am so glad I made the decision to finally go. This place is clean, tidy, the ladies are just so sweet, caring and professional (which is a good sign when walking into a groomer). They made me feel at ease leaving my cat here and made sure that they updated me on my cats process afterwards. I highly recommend coming here if you want to have your pet baby groomed or even to give your fur baby a bath! read more

I switched to this to this grooming facility in June 2018. I am so happy to be met with cheerful and respectful attitudes, groomers who love what they and the wonderful grooming services provided. I have two bichons and a toy poodle, and they do a great job with all of them. I wish I hadn't waited to change groomers as long as I did. Professional group. Love them all! read more

Very nice do it yourself facility. The owners were friendly and very helpful. We'll be back! read more

A great place to wash your dog but since this store changed owners I do not recommend the grooming services. The previous groomer, Jessica, was fantastic. The new groomers were very rough with the dogs and I will not be taking my pups back there. read more

called at the last minute to get my granddaughters dog in for some serious grooming ..spoke with Emily very professional best business ever will be back.. read more

Pet Servant - princess is feeling so fresh after her visit to Pet Servant Grooming/Mutt puddles Grooming - Pet Groomers Near Me - Arvada, Colorado

We go here, because it is close to my sisters house and we can drop the dog off for a few hours and go to lunch. Jessica is amazing and shows the animals so much kindness. My dog gets excited when I turn the corner. The groomers don't mind that I bring my own shampoo, as my dog has skin allergies to some shampoos. I wanted to give it 5 stars however ylp flags reviewers for giving 5 stars and puts the good reviews where you can't see them. Pet Servant is a 5 star genuinely "caring" groom place. Woof Woof. read more

Just moved back to Arvada recently and had used the same groomer in the mountains for years, so I was afraid to go anywhere else. I took Ivan, who can be a bit energetic, in to Nicole for the first time today. She did an amazing job with him and was just awesome with him! I will be taking him back regularly, hopefully to Nicole! Thanks! read more

I took my dog, Luna (a shar pei/ab mix) into Mutt Puddles off of Wadsworth on Saturday, September 3rd, 2011 and initally was happy with the service I recieved. I noticed as we were leaving though that Luna's right eye was a little puffy and she was pawing at it frequently. At the time I had thought it was probably just a little irratated at the shampoo used and thought nothing too much of it. By Monday the eye was severly swollen and red and we had to take her to the emergency vet. $300 later the vet tells me not only was her eye irratated due to something they used at Mutt Puddles, but also that her ears had not been cleaned. I called to speak with an owner or a manager of Mutt Puddles and recieved Jessica who told me that Shannon was the groomer and made a lot of excuses as to how this could not be a fault of Mutt Puddles, nor how she had seen the eye be red or swollen. Jessica was very rude on the phone with me saying things like "I don't care what site you post a review on, whatever seems to make you happy." Or saying, "Well, that was the opinion of the vet..." She did offer me a free grooming, but honestly, I think that is the LAST place I'd ever want to take my dog again! I did not intend to get anyone in trouble, nor had I even wanted the company to pay for my vet bills, I had just wanted them to be aware of the situation that had occured. She eneded up hanging up on me after insulting me a few times.... If you can't take criticisim, don't run a horrible business, and then you won't have to get someone upset at you on the other line. DO NOT take your dogs here, I am sure that whatever happened to Luna's eye, happened because of poor care on the groomer's part, and if they won't even fess up to it, what is going to happen when they hurt your dog too? read more

Please see: The location of 8700 Wadsworth is correct, but if you click on the web address, it takes you to a different location!!! I take my very large standard poodles to Judy to be groomed. She does a PERFECT job! I have never been to a groomer who can get the job done as quickly before. There are two things to keep in mind when taking your dogs to get groomed. First is to WRITE DOWN exactly how you want your dog groomed. Each owner has different like & dislikes. Sometimes people ASSUME that the groomer knows by looking at the animal what the owner wants. The second thing to remember is to talk to the groomer & get her name! That way you can communicate directly to the person without any mix-ups. Make sure she is there when you pick up the dog, so you can tell her what is not done correctly. Telling the person who answers the phone is not a good idea-speaking to the actual person who grooms your dog is best. If there is ever a complaint, the groomer would most likely gladly give you a free groom or discount. read more

I would have to say that I do not agree with Brandon H. We take our dogs in there when they are dirty. Hair flies all over the place! If he has a hard time with the hair maybe he should pay to have his dog done by the professionals so he doesn't swallow any hair. read more