Today I took my 15-year-old. Dog to the vet and the customer service. I got was very racist, very…read moreuncalled for and degrading. I was told I need to show proof that I was low-income by bringing in my social security paperwork, which that is illegal to ask for on top of the fact that they never let us know that they no longer did in-house payments. If we would have known that we wouldn't have had them do the services that they did. I don't know how they expect someone to pay if they don't have it.Especially someone that's low income and for the secretary that checked this out, it was very rude and disrespectful to my husband on top of the fact that as soon as my husband left out of the building, she was a it's still being rude and being hateful and acting racist toward us. My dog has been going to the vet there for a long time. Now, they've seen him last year at this time for his allergies and the lumps on his body. If you didn't have so much turnover, you guys would know what the last person who's seen him told us about the lumps. I don't think they have their stuff together there. Because one vet told us something last year to make him comfortable. There's nothing they can do for him. And now, this bet is saying the same thing about act rude about it like we weren't not caring for our dog correctly. My dog gets the best treatment ever Financially went in debt. To make sure my dog had a major surgery, I don't appreciate the disrespect, and if you guys are a facility that is racist, then please put a sign up that you're racist

Absolutely disgusting group of people working here. I cannot express enough why you should avoid…read morethis place. A cat had been brought in under the impression she would be fixed and given her immunizations for the catch and release program. It was also communicated that if they can't do the program then the cat should be returned home so a proper home could be found. They REFUSED to give the cat back and then KILLED her. They didn't even give her a chance. I don't understand why you would get a job to help animals and do the complete opposite?

What a great visit! We took Jade to see Sam yesterday for a…read morecleaning and haircut. Well let me say Jade is not the easiest to groom but Sam did a great job. Our Jade looks great we included a photo (not a great one). We are so happy . Thank you Spawlash and thank you Sam!!

Andrew grooms my 14 year old pooch and he's so gentle and handles her with such care! She's always…read morebeautiful when she's brought to me! The front desk associate is very friendly and has answers to my questions! The entire staff is very personable! I highly recommend Spawlash...

We had a great experience with this puppy rescue! We got there an hour early and we were the 8th…read morecar in line, but we got the pup we had our eyes on! They are well coordinated and the entire process took about an hour and a half (they only have 5 play areas so if you're not 1-5 in line, you have to wait)- they moved it along quick though and that 1.5 hours included all paperwork. Our pup is healthy, energetic, and doing all the normal puppy things!

Puppy adoption done RIGHT! I cannot give enough praise to this service on the way they run their…read moreadoption process... It is fair and equal and reasonable! First come, first serve... find the next love of your life and take them home right then Check the website and decide on the puppy(ies) or dog(s) that you want to check out in order of importance(we knew THE ONE right away), go to their location on Saturday before opening time and wait in line in your car for them to open(the earlier you get there, the better your chances of being the first to see and get the puppy you chose), right before they open every car in line gets a ticket with a number on it that tells the staff their place in line and thus their place in priority to visit with and chose a dog... all that's left at that point is to park, go "inside" (visit kennels are mostly outdoors, dress warmly if it's cool out) and visit your pet to be sure their temperament suits your needs... If it does, then you go fill out the short adoption forms and pay the very reasonable fee(as it includes first shots and neuter/spay cost) and then take your new family member home with you! Easy peasy and off to cuddle town!!! ‍ We plan to get all our babies here from now on.. Gracie Mae has been the sweetest girl ever....

My sweet cat and my little husky were both adopted from Riverdale.. both were in excellent health…read moreand are thriving!

Shea is the worse volunteer! Disrespecting and rude . I have 8 month old and 18 month telling me I…read moreneed to get my dogs. When I clearly spoke with a woman who I told I had to wait for someone to get them or watch my little ones. Bashing people on social media while doing volunteer work

I have been taking my dog here for years and the last few times I clearly requested they not shave…read moreher bottom so heavily. I am so disappointed because they did it again. It is red and raw and she cant pee or poop without squealing. They used to be better. their customer service is also sub par. I am not returning.

I've been going here for years for nail trims with my dog. Yesterday I drove away and realized her…read morenails were really rough, splitting and uneven. I drove back and pointed this out. I was basically attacked by the women at the register. the woman Melissa who did them in under two minutes came out and wanted to know what kind of nail trim my appointment was for! it definitely was not this kind and never had been in the past! she took her back. The women at the front kept insisting this would cost $3 more! I told them to use the tip I left since I didn't have my purse. they threatened that they had my credit card on file. Wow! Theyve lost a previously satisfied customer.

The staff are amazing and helpful. My dogs always have a great time at Caring Hands and after…read morereading some of the reviews that are mad about needing vaccines, I am SO so thankful that they enforce this rule because I know that my dogs are safe and protected from other illnesses that could be brought in by unvaccinated dogs. Especially with the nasty flu that's been going around. The new manager, who I spoke with and she's actually returning and working really hard at bringing this place back up to par, is just a great human and I'm so glad I can trust that my dogs will always be priority. Thank you Caring Hands!

I used to really like this veterinary clinic. The veterinarians were always caring, and my dog's…read moreexams were done in the exam room with me present, which I appreciated. Unfortunately, my most recent visit was a completely different experience. This appointment was my dog's annual checkup after he had recently survived a very serious illness. Because of everything he'd been through, I wanted to be involved in his exam and have the opportunity to discuss his recovery with the veterinarian. After we were placed in an exam room, the technician told me she was taking my dog to the back for a heartworm test and would be right back. Instead, more than 20 minutes passed. When she finally returned, I learned that his physical exam had already been completed and all of his vaccines had already been given while he was in the treatment area. The veterinarian did come into the exam room afterward, but by then I was so surprised and upset that the entire exam had already taken place without me that I wasn't able to have the conversation I had been hoping for. After everything my dog had recently been through, I had expected to be present for his examination and to discuss his recovery before it was over. To make matters worse, some of the information the technician relayed to the veterinarian was inaccurate, which only reinforced my concern that I wasn't included in the conversation about my dog's health. The following day, I received an automated text asking how Jack was doing. I replied by explaining my concerns about the appointment and how disappointed I was with the experience. I never received a response or acknowledgment from anyone at the clinic. Veterinary care is expensive, and I'm happy to pay for quality care. But I also expect to be part of my dog's examination and to have direct communication with the veterinarian, especially after a major medical event. I don't know why the clinic changed its procedures, but this experience was a significant step backward from the level of care and communication I had come to expect.

My dog loves coming here! We usually take him on Wednesdays and he loves it so much he learned what…read moreday Wednesday is and waits by the door the whole time we're getting ready for work. We've been taking him here for about 3 years now for daycare and boarding and have never had a negative experience. He comes home tired

Our dog absolutely loved this place! He would go about once a week. We moved about a year ago, but…read moremiss this place!

Great services. My Lola was groomed by Meira 3 weeks ago and she did an amazing job, so much…read morepatience. Will be back.

I wish I could give zero stars…read more We have been bringing our dog to Carissa for grooming for a while. Early on, after one visit our dog developed an ear infection from water getting into his ear. I paid the vet bill and chose not to make a big deal out of it because things happen. We continued going and things seemed mostly fine until today. On Monday they called asking if I could move our Friday appointment to Tuesday. I agreed and brought my dog in at the time they requested, 2:00 PM. When we dropped him off, we asked when they closed and were told 5:00 PM and that he would be ready around 4:45. They normally call when he is ready. Around 4:50 I still had not received a call so I phoned to check. The woman who answered said she would check and came back saying he was ready. We arrived at 4:55. After waiting for a couple ahead of us to pay, we paid and tipped as we always do. Usually they bring him right out, but this time they did not. I walked toward the back desk thinking he would be coming out any second. That's when I heard someone yelling aggressively and cursing at my dog. I looked behind the door to confirm it was Carissa and asked, "Excuse me, are you talking to my dog that way?" She immediately denied it. Another girl was in the room and when I asked, she said "it wasn't me," meaning she wasn't the one speaking to him that way. What made this even worse was that my dog was still on the grooming table being cut, meaning he was not actually ready when they told me he was. It was already close to closing time. She immediately changed her tone and said he was doing great, then rushed him off the table covered in hair. His nails were not finished and the overall grooming job was terrible. But the unfinished groom is not even the main issue. The way my dog was being spoken to and handled is completely unacceptable. No animal should ever be yelled at or cursed at like that. If this is how pets are treated when owners are not watching, people deserve to know. I will never bring my dog back here. If you care about how your pet is treated, I strongly suggest finding another groomer.