After a long night at the ER and still no answers besides the emergency surgery they wanted to…read morepreform. I walked in here feeling defeated and my kitty still sick. The ladies at the front desk gave me a warm welcoming. I felt a sense of hope. The technicians are all very kind, the doctor is acknowledging and listens to what I am saying and actually hears me. He takes my words into consideration. As he should have because I know my pet best. He sat down on the floor with me and my kitty and he truly cared about her health and my sanity. We have a plan! Although we don't know what is going on we actually have a plan and this plan was discussed with me as I was a human being and not a dollar sign. Left her in their care until this evening and we will discuss her future health and what is to come. Thank God for this hospital! They gave me compassion, patience, and understanding. This is how all veterinarian practices should be!

This practice is incredible! I've been a client for 3.5 years (since relocating from out of state)…read more--first with our late Aussie, and now with our new puppy. They recently moved to a beautiful new facility, and their service has only gotten better, if that's even possible (It was pretty darn amazing before the move). It's incredibly easy to get appointments, and you never feel rushed. When it was time to put our older dog to rest, Dr. J.M. Stalling provided such compassionate care, truly treating our pet like a valued, very-loved family member - as she was to us. He explained every detail, gave us options, and allowed us all the time we needed to say goodbye before, during & after the process. All of the vets here treat your pets with the same importance as human patients. Their follow-through is stellar, with doctors personally calling after hours to check on test results and health issues. I will never go anywhere else as long as I have pets & live within 30 minutes of the location! P.S. I was compelled to leave a review because I am surprised by some of the negative comments posted here. I have only ever witnessed the staff being kind and respectful to clients/patients & co-workers. Also, it's unfortunate, but it seems some people dealing with the stress of a pet who is ill or the heartbreak of a pet loss may be misdirecting their emotions towards the practice.

This was our 1st visit. We were greeted as we entered by the receptionist. The assistant weighed…read moreour dog and took us to a room. He was very kind and sociable. Dr Singh saw our dog and did his examination. We were impressed with his knowledge and diagnosis. We had a great experience and will definitely be using them again!

I decided to give Lake Forest Animal Hospital another chance, even though I honestly didn't have…read moreto. The last time I was there, the receptionist was extremely rude, and that experience alone left a bad taste in my mouth. On top of that, with their prices continuing to go up, we were already questioning whether it was even worth coming back. We seriously considered taking our business somewhere else. But I decided to give them the benefit of the doubt. I figured maybe the previous experience was just a bad day, and I was willing to walk through the door again and give them another chance. Unfortunately, it didn't take long for things to start going in the wrong direction again. I brought my dog in because I wanted to have his paws done. I was immediately told that they would need to put a muzzle on him. I asked why, because I had never been told that my dog had bitten anyone. They tried to tell me that he had bitten someone previously, which was news to me. Every time I had brought my dog there before, I had never been informed of anything like that. That is a pretty serious thing to claim about someone's dog, and if something like that had actually happened, I would expect the owner to be told immediately--not to find out later when they suddenly want to put a muzzle on the dog. What bothers me most is that I was willing to overlook the previous rude treatment and the increasing prices and give this business another opportunity. I didn't have to. I chose to. And once again, I walked away feeling like I had made the wrong decision. A business can charge whatever it wants, but when customers are paying increasingly high prices, the least they should be able to expect is respectful communication, professionalism, and transparency. After these experiences, I have a very difficult time recommending Lake Forest Animal Hospital. There are plenty of businesses that understand that their customers--and their pets--deserve to be treated with respect. Unfortunately, this has not been my experience here. We gave Lake Forest another chance. They gave us another reason not to come back.

Our animals are treated so well there and everyone in the office has been great. We've been going…read moreto them for decades. Their new office is beautiful. I highly recommend them!

I have been a patient parent of Allen Animal Clinic since the 90's and have always thought they…read morewere the best! The entire staff are kind and considerate. I've had MANY pets, - dogs, bearded dragons, goats, donkeys, they have always helped me with all of them. But it was a most recent horrible decision I had to make to put one of my dog babies to sleep that will ALWAYS stand out as the most important I have ever had with Allen Animal Clinic, specifically with Dr. Balie White. I've known Dr. White through this clinic for about 15 years. Jagger was 14 years old and was having many problems, but the worst were with his legs and calluses on his elbows. Dr. White always helped Jagger (and me) with competency, kindness and compassion that you need for your pets. But It was during her visit to my home on the last day of Jaggers life that I will remember with affection and gratefulness forever. Dr. White was compassionate, considerate, loving and caring to my baby and she really helped ME during this awful time by taking her time to just make a bad situation not as bad. There is nothing that can take away the pain of losing a beloved pet and family member but having someone who really does care makes ALL THE DIFFERENCE IN THE WORLD! Thank you, Dr. White, I am forever grateful for you.

My family had the worst experience with this office. They made a mistake that cost our pet's life,…read morethen talked in circles to cover their own rear ends. And they still charged us!

Really upset about my experience with Prosper Trail…read more I just moved to the area recently so I have been trying to find a veteran for my cat. She is 14 years old and has hyperthyroidism, so she is very skinny and frail. Because of her condition and age our previous veteran (back home) refused to give my cat her up to date rabies vaccine. There was concern that getting the vaccine in her current state would give her other more serious side effects. My cat is an indoor cat, never been outside, never around other pets and at this point is very old. Prosper Trail refused to see my cat and treat her because she wasn't up to date on her rabies vaccine. I don't understand how a place that should have an animals best interest in mind would refuse to see her when her potentially being at risk getting the vaccine is out of mine and my cat's control. She desperately needed to be looked at because of her condition and other serious health issues such as finding blood in her stool. I don't understand why the focus was on trying to give her a vaccine and not helping her. I am very sad about my experience here.

Dr. Paa and his staff are wonderful. He is a kind and caring person. Listens to you and answers…read moreyour questions. I never feel rushed and leave there feeling so much better about my fur baby. They are also very quick to respond with phone calls or emails. Very lucky to have found Dr. Paa & Lucas Vet Hospital.

My dog received excellent care as a first time new patient. The staff are caring and compassionate…read moreand took great care of her.

Our beloved Golden Retriever, Fenway, developed urethral spasms in the Summer of 2017. He couldn't…read morepee. We literally spent months trying to find an effective treatment, even taking him to the Veterinary Specialists at Texas A&M. Western medicine gave us 3 options: surgically install a stent (which would give him no control over his bladder), surgically install a customized catheter (which are fragile and tend to break), or treat him with Prazosin, a blood pressure medication in increasingly larger doses. He was up to 15 tablets of Prazosin a day and we were catheterizing him nightly. A friend suggested we try Chinese medicine and our vet gave us a referral to Dr Grand. She prescribed some herbs and gave us a recipe for a stew consisting of chicken livers, chicken, squash, sweet potatoes, mushrooms, garlic, vinegar and cayenne. Within a week, Fenway was peeing normally again. We are weaning him off the Prozasin, down to 2 pills a day from 15. We are amazed. I really have to give Dr Grand credit for working with us to find the right treatment for Fenway. She combined both Western and Eastern methods, explained how the different and medications worked together and consulted with other colleagues. I recommend her enthusiastically and without hesitation. ps. I've noticed some people have complained about the cost of service. I found her service costs to be lower than our previous vet, and of all the places we took Fenway, Animal Care Clinic was our lowest cost (granted, by the time we got to Dr Grand, Fenway had had a lot of testing done that did not have to be repeated).

Let me tell you that this was the BEST VET I have EVER taken my dog to. So we recently moved from…read moreCA and have been struggling with Lincoln my Mini golden doodle for about 6 months with unknown reason for leg weakness. We took him to 2 vets and a neurologist to try to find out what was going on. The vets kept putting him on pain meds and not giving us any answers. He was not getting better. He could not get up from a sitting position and in a lot of pain. I knew something was wrong and meds were not going to help. We moved to Texas with this issue and by the grace of God came across Dr Grands page. She is amazing and completely knowledgeable and passionate about helping animals. I knew I was at the right place with Lincoln from the moment she put her hands on him. Within seconds she knew exactly where his pain and inflammation was coming from. First words out of her mouth were "I am invested and we are going to find out what is going on with this little guy"! She did a combo of Eastern and Western medicine. She explained everything and put a plan into place. The next morning I saw my Lincoln come alive again. He was able to move and do things he could not do in 6 months. She gave him the help that 3 other doctors could not. I am so grateful to her and the entire staff. They are all lovely and so professional. Don't waste money on taking your fur babies anywhere else.!! Thank you Dr. Teleah Grand for everything!!

Excellent staff and doctors treated my Charlie with loads of care and love, and when he passed they…read morewere so loving and kind through the entire process

Love this veterinary team. We have utilized this team for my family dog when I was in high school…read moreand I use them now 10 years later for my dog. Always warm and welcoming people and they always over communicate and clarify. Can't imagine ever going to another vet.

This clinic is great and deserves all the praise possible. Doc Fuller helped us in a time of great…read moreneed, and did so with urgency, compassion and empathetic bed side manner. This was the best interaction I have ever had with an animal vet. Highly recommend!!

When I first moved to Plano in 2014, I Googled "Best vet in Plano" and was led to Advanced…read moreVeterinary Care. They've lived up to the great reviews. They take amazing care of their animals, the owners and they are honest and ethical. I've never felt they were trying to up-sale or do anything that wasn't in my animals best interest. Love the facility and staff!