I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

Our cat passed away around 4 p.m., and we had no idea what to do next. We didn't feel like doing…read moreanything, but since it was a holiday, we started searching because we weren't sure if any places were open or how to keep him cool. I came across this place and saw so many great reviews, so we called. They were very kind on the phone, and we decided to bring him in that same day. We selected a private plan with viewing. There was a large, peaceful waiting room, and we were able to see our cat and say goodbye until he went into the furnace. The staff were very gentle and professional. We were truly fortunate to find this place by chance. We ordered some memorial items as well. The paw and nose prints are so cute, and the fur keepsake in the jar is lovely. We really appreciate everything they did.

They helped my spouse and I in our time of grief by cremating our beloved dog and getting us her…read morepawprint too

After a visit to her Vet in January for almost uncontrolable coughing, our beloved Meshe was found…read moreto have a fast-growing tumor with no hope for recovery. We made the painful decision to have her euthanized. The previous cremation service we had used was no longer in business and the Vet's office recommended Fond Memories. We were so pleased with the services they provided. Our girl received the best care and we were very pleased with the results. She was a rescue and we had her for almost ten years, but it's never long enough.

Amazing experience from start to finish, for such a sad occasion. The front desk guy, (so sorry,…read moredidn't catch his name) was extremely kind & understanding. He answered all of my questions and made me feel really comfortable. Also I was so touched when I dropped off my baby and he told me to drive safe when leavinf. 1000/10 recommend! These people truly care!!!

Well this is a heart wrenching review to write, but a very necessary one none the less…read more For most of us losing a longtime companion is a devastating and paralyzing event. Whether it is due to old age, a long battle with disease or as in my case, a devastatingly fast one brought on by terminal gastrointestinal lymphoma. The owners and staff at Pet Meadows keep you informed every step of the way in the care of your baby's mortal remains. You can contact them with any questions either by email (if, like me you just can't bring yourself to even speak the words) or by phone. And they will take all the time you need and answer any questions you have with such patience and respect that I can't even put into enough words how grateful I am for this. I did have to call them regarding my baby girls arrangements, as I had already purchased a custom urn for her. And Susan was so sweet and was so helpful and patient. And even pulled up the information on my baby boy who I lost last year so we could reference size. Their Urns are excellent quality and there are many styles to choose from. Whether you want a simple glass urn, or an ornate cherry wood urn. They will accommodate you. Lastly, the one thing most people are concerned about... "Am I REALLY getting MY baby's ashes?" That answer is a big ole YES! They will even let you be there during the cremation if you wish (I was a vet tech for over 20 years but that was a big NOPE!) Their turn around time is not fast. On average it's right at about a week depending on their case load. So if a crematorium says 1-2 days.... be suspicious. I would absolutely recommend Pet Meadows.

Our vet chose them to take care of our rescue "Buddy." It was all returned to us beautifully. I…read morewill always miss him, but I have very nice memory box with his ashes and a big paw print. Thank you Devoted Pets!

I used Devoted Pets and Cremations after the passing of my 14-year-old lab, Tex. It's taken me a…read morewhile to pen this review, but after another fur-baby passing in my family, I remembered Devoted Pets, as we plan to use them again. They came to our house to pick him up. I can't remember how long the cremation took, but they were thoughtful in our back-and-forth communication. From me picking out his urn to the text that would be engraved on it, they were communicative and kind.

I didnt like the service at all wouldn't recommend!! Doesn't…read moreanswer calls nor messages to update the process

I have used Eddie and Cynthia several times over the years when the time came for my beloved pets…read more I cannot say enough good things about them or their services--they are always quick, compassionate, and professional. I completely trust them and am being serious when I say they have my highest recommendation. They use honestly beautiful brass and wood boxes with engraved plaques for the ashes and the pawprints are lovely and so nicely done. They're always careful with wrapping and shipping. It's so hard to lose our pets: they ARE family. Cynthia and Eddie always make those very hard days a little easier.

Dr. Ong is truly an angel! Her patience, serenity, level of care, and soothing demeanor are…read morephenomenal. This morning, my family had to say goodbye to our elderly, loving German Shepherd, Pi, whom we recently discovered had hemangiosarcoma, a fatal cancer. Leading up to the appointment, Dr. Ong was easily accessible for the initial booking and questions, even when we vacillated on whether to go through with the appointment at all. You simply can't beat having such privacy and intimacy during your pet's final moments at home. Dr. Ong was efficient and offered comfort for everyone involved, including our other surviving dog--who was a bit anxious and wary--before, during, and after the euthanization procedure. We couldn't ask for better care. The crematorium service was an added bonus to not have to worry about our beloved girl's remains being cared for. Thank you, Dr. Ong for your professionalism, commitment, and authentic love for animals!

Called to schedule and it was one of the coldest experiences and responses from Dr Ong. Just…read morecompletely emotionless. This is an emotional experience. I almost never write reviews. call someone else that gives a f*ck. Lap of Love was incredibly kind and warm throughout the entire call.

I'm not one to leave negative reviews often but after everything my husband and I have gone through…read morein the past week after coming to this clinic.. I would NEVER recommend to anyone I know. Back on August 17th, my husband and I brought our 2 month old PUPPY, Hazel, we just came home with on the 15th to Greatwood Veterinary Hospital for literally just vaccine boosters. While we were there I mentioned her urine was a little strong smelling but that we recently lost our 14.5 year old dog in April to kidney disease so I don't know what normal puppy urine smells like but just wanted them to confirm her urine was okay. We only had her for 2 days- I had no idea what was normal or not lol. Long story short- they ran a urinalysis and saw she had a UTI and put her on meds. The vet also mentioned she had a little glucose in her urine but wasn't concerned at all about it bc it was so mild and likely caused by excitement or infection. I was concerned though since we just lost a dog to kidney failure and I needed reassurance so we took her in 2 days later for a full blood work up, met with a DIFFERENT dr at this visit who said she was perfectly healthy and her bloodwork was fantastic and her glucose in her urine was nothing to worry about bc it was likely from excitement. Fast forward to Monday the 24th where we had our follow up appt to check if her urinalysis was clear of the UTI. My husband brought her in and I was on speaker... to see a DIFFERENT dr again. I was told this was Dr. Lindsey. I was not told her first name. So now 3 visits with 3 doctors. Whatever, anyways.. she ran her urinalysis and immediately came in saying her glucose had increased and she recommends a full bloodwork panel.... which we just got 5 days prior. She told my husband "no I have notes you guys denied bloodwork" and essentially accused us of taking her elsewhere to get her bloodwork done. We obviously didn't. She finally went to CHECK HER RECORDS and came back and said ok yeah her bloodwork looks good and my bad her glucose in her urine hasn't increased it was a "computer glitch" that stated we got another UA done a day we weren't even there - but then starts telling us how she thinks our perfectly happy and healthy puppy has congenital kidney dysfunction. When asked what we do from here we were quite literally told to REMOVE A KIDNEY (for what, idk?) and have her live the rest of her life with one kidney doing all the work. When asked what this meant she told me the very few dogs she's seen with this lived a very short life and died from early kidney failure. Anyone who's ever seen a dog pass from kidney disease/failure knows how traumatizing it is. I was absolutely devastated hearing this. She also told us they couldn't send her urine sample to the lab to be confirmed because it wasn't sterile because she peed on the floor, which is where the sample was gathered from. Absolutely CRAZY to me. I immediately got on the phone with our old vet (who we only didn't go back to bc she moved and Greatwood is so close to us) - we got in same day to see her and even she said how the vet handled this was insane because our puppy is perfectly healthy and you absolutely cannot diagnose kidney dysfunction off the information she had - especially based off levels on a urine sample gathered FROM THE FLOOR. Even a simple SDMA test (which was never offered to us at greatwood) showed a perfect value. Ultimately, we've wasted hundreds of dollars at this vet just to get her urine sample yesterday COLLECTED IN A STERILE MANNER via cytocentesis, sent to an actual LAB, and confirmed there is absolutely no glucose, non hyaline casts, crystals, or anything else except mild RBC and WBC in her urine (all of which was reported on the in house urinalysis done at greatwood). How much money we've wasted at greatwood vet aside, the fact this vet (Dr. Lindsey specifically) throws around such devastating and severe diagnostics without any evidence or even a sterile test is insane. We will never be going back here again, which is so sad because we loved all of the staff and the first 2 doctors our sweet Hazel girl saw... it's so unfortunate one unprofessional vet who lacks any compassion whatsoever could ruin what could have been a longstanding relationship.

UNPROFESSIONAL One of the vet doc treated my dog like she…read morewas a rabid animal. Offered to put my dog down when just needing rabies shot and stated he wont treat due to liability issue. Dr said to call the county and then they would move forward. Called the county and they were shocked at what the vet said. The vet gave wrong paper work for rabies for haris county when in fort bend. Been going there for years so this is a first. (Not Dr little or Dr Anderson) GO TO VCA they will treat your animals better.

I love this animal hospital. My pets see Dr Tracy. He is…read moresuch a caring veterinarian and everyone in the office is very nice. We also board our dogs here everytime we travel. Thank you for all you do for my furry children! Excellent vet and staff!

I've lost two cats due to doctors in this clinic not knowing anything. First cat was poisoned and…read morethey treated him for roundworms. I brought him back and they still charged me $200 to put him to sleep. I gave them another chance, brought my new kitten who was treated for roundworms, they apologized when I came back because they forgot to tell me I needed to bring him in for another treatment after two weeks. After a few months, My cat was super bloated and again, I brought him to doctor Tracy and we went home with medicine for worms. This was on Wednesday and by Friday my cat was doing worse, he couldn't walk so I called the clinic and they told me to go to an emergency vet. They don't know anything about cats!! My Cat died over the weekend. Not ever bringing another pet to this clinic

Thank you again for all the special care and detail you gave to us! To lose a pet is so hard on a…read morefamily, especially kids and you went above and beyond! We have some special items that will keep his memory with us the paw print on the easel is so cherished!!

From the owner: Compassionate Pet Cremation in Katy, TX We are a dedicated…read moreand passionate family about pets, we know how important they are for you and we are here to assist during a very difficult time. Pet Cremation handled with compassion and dignity, we treat him with the utmost care and respect. 24 hours service. We work one on one with families. We offer home removals and ashes return in your home. The ashes you received are only those of your pet. Affordable prices. Serving families with compassion, dignity and respect.

I used the dog wash area, it's very affordable and they'll clean it for you right before you use…read moreit. Sometimes you may have to wait for the dog wash, but it's OK. It's totally worth it. They supply shampoo and towels., Or you can bring your own. The staff is always friendly and helpful.

Chris does such an amazing job! He's been taking care of my babies, and every time they come back…read morethey smell absolutely magnificent. He's also incredibly knowledgeable and took the time to explain how we can help their skin after our last groomer did an awful job and left them itchy. On top of that, he's easy to reach and quick to respond, which makes everything so much easier. If you want top quality care for your babies, go to PSP and ask for Chris. I won't go to another groomer ever again as long as he's there!