If I could leave 0 stars I would. I've had MULTIPLE bad experiences here. One includes the death of my beloved frenchie. First time around I sent my dog and my sister-in-laws dog with a friend. He did us the favor of dropping them off and picking them up. He paid cash upon pick up and it was recorded on camera (thank God) because the lady up front was harassing us the following week for payment THAT WAS ALREADY MADE. We had to have the owner review the cameras. Of course, he can see clearly see where the cash was handed to the receptionist so he had us come back for a complimentary bath. This is why we had a false sense of trust in them again and booked a third shower. Now this is where our second bad encounter comes in. It was a warm day and the lady at the front desk kept our Frenchie in the hot back area to the point that our dog had a heat stroke she didn't survive. This b**ch is out here killing animals out of ambition. She literally confessed to seeing warning signs of our dog's distress, but continued with the service to not return the money we paid up front! Oh and IT DOESNT END THERE! She must be so unorganized that now she's harassing for payment that was made AGAIN. Wtf is wrong with these people? I paid, my dog died, and they're still harassing us!!! Do not trust them with your pets! I will be writing this same message to PETA. This business is not run ethically and I'm sure it's not run legally. read more

Ok so I'm pet sitting. And I notice the pup has a whole football team of fleas on her back. So I freak out because my children and I are prone to getting millions of bites. Pet land took her immediately and literally as I got home to relax she was done. She's looking and feeling so much better and now my mind can be at ease. Thank you so much!! read more

Pet Land - So much happier - Pet Groomers Near Me - Lawndale, California

UPDATE: 8/22/24- 12:49 am Benito, I tried handing this the best way possible. I requested to speak to a supervisor the day of and NOTHING. I requested a call back to discuss the issue again no call to date. Noelia the groomer basically brushed me off and told me to do whatever I want. How can you expect me to be happy with her response and behavior? She was completely rude, condescending, and I felt very disrespected. For these reasons I have taken the time to submit a review so that no one else has to experience an unpleasant situation like this. Your reviews are not the greatest, I should've checked before taking my dog there. I took a chance and trusted that you would do a good job and that was my mistake. You have made slanderous accusations which is completely unacceptable. Believe me ,I have better things to do with my time. However, if something is not right I have the right to speak up and address the issue. If a service was not kept up to expectation it should be corrected and handled appropriately. ONCE AGAIN all the pictures uploaded are of my dog! I have plenty more to submit if you would like more proof. It is evident that my dog doesn't look my dog thanks to your unqualified groomer. I do not feel comfortable in having you service my dog again. You have shown your level of unprofessionalism, I'm afraid I would fear for my dog's safety / well being , or any kind of retaliation due to my review. If you had wanted to do right you should've called immediately, and should have found a way to make the situation batter. If you really wanted to do right, you should've apologized from the beginning, taken accountability, you would have issued a refund immediately or should have found other options to make the situation better. It was as simple as that. All this back and forth should've been completely unnecessary. For that SHAME ON YOU! The damage is already done, I want nothing to do with you or your business. You have been one unpleasant person to deal with. Your shop does not meet the standards of a professional business. read more

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Disgusting and expensive ! It was my 3-4th time bringing my dog here when one day i pick her up and take her home and realize she is gushing blood from her neck! We didn't want to assume it was the groomers until we recently switch to a new one where they told us that the previous groomers (PETLAND) was at fault for cutting out babies neck while doing her hair. Please be cautious when bringing your animals here! Truly disgusting and mean people. You guys will be hearing and seeing me soon! read more

I spent a month looking for a new groomerfor my fur baby, my brother in-law told me about this place since he brings his Frenchies here too. I called to schedule my appointment and they answered right away and booked the same day. I love the fact that the groomer took the time to explain to me everything he did to my Schnauzer and she looked beautiful he did a great job on her for a fsir price too, she smelled good we are definitely coming back. I strongly recommend PETLAND. Thank you for such an amazing service read more

Thanks for making sure our dog Tulip I looking so clean and pretty!!! Petland does a great job of accommodating our schedule and takes great care of our doggie. It also helps that it isn't too far from home. We're able to drop off and pick up our pup when they call. read more

Pet Land - Here she is after her grooming. - Pet Groomers Near Me - Lawndale, California

Great prices. Quick service. I like that they communicate with us and are honest if they're busy they let me know when to come instead of having us wait a longer time. read more

On May 23, 2022, I called Victor Filgueras at Petland to inform him that my beloved dog Royal had passed away. Royal was 6 1/2 years old and had an infection that took his white blood count up to 21.75 causing him to have seizures... During the call with Victor, I let him know I was calling to let him know of the situation because Royal was groomed at Petland on May 17, 2022. Victor had been Royals groomer for his entire life, It was important to me to let his longtime groomer know the sad news. Victor gave Royal his 1st and last grooming... However a week and 2 days after Royals passing I received the voicemail I've included below at the bottom of this review from Victor This voicemail had no concern or respect for me as the customer that had supported his business with 2 dogs over a 9 year span of time. Someone else had obviously contacted animal control. I don't know about you but this type of lack of care and compassion for a long time customer is unacceptable. this voicemail was totally callous, hurtful and rude. It just shows that this groomer is all about the money and nothing else... Y'all hug your pets while they are here. Royal was gone in a matter of days. Seizures started on Saturday (5/21) night Royal passed on Monday (5/23) https://drive.google.com/file/d/1v3SXWW-rloFb1pfKt3LLIjEZ08-npzda/view?usp=drivesdk (cut and paste the link in your browser to listen) read more

Pet Land - Pet Groomers Near Me - Lawndale, California

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Petland is amazing and affordable! He really goes above and beyond when it comes to the care of my dogs.

In my responses they removed mine and reported it. In those responses I provided clear detail of my experience and he could not come up with anything else but to report it. So again My review was based on my actual experience. I did not specify the exact date nor my dogs name in my review, so you saying I created a fake account name and trying to conceal my identity is making a false and wild accusation to discredit me and my experience. I have nothing to fear from you BENITO. Of course you're not going to find my name on the date I posted my review, I didn't say I went that exact day. He is saying my review is not genuine because I don't provide these details, but when he asked for the details he only wants it so he can say what "really" happened as if I'm lying. How are you going to say what "really" happened when you weren't there. I know it's your job to reply but your responses are not genuine and unprofessional because you were not the person who was in charge that day. I even described his employee and he did not deny it. He just keeps going back to me not telling him my information but for what? You will find an excuse. Look at the reviews and see how defensive he is. You are not taking the time to genuinely listen to your clients, you're not accepting accountability at all. After I gave your groomer my dog she closed the gate. The gate being closed should have ensured his safety, so that excuse does not align with my experience. Afterwards when she closed the gate she was dragging him and he did not want to go with her. So please tell me what "really" happened there? Per your posted hours, you close at 5pm. The girl who checked me in told me it would take 2 hours for my dog to be ready. That would have made it 4pm, ONE hour BEFORE your posted closing time. I showed up between 4:30-4:45 after LACK of communication. And the facility was closed and locked BEFORE the 5pm close time. I spent at least 20 minutes banging on the door, calling you to no avail. After receiving a call from ANOTHER client that we were there then I received a phone call from someone saying they had tried to reach me which is false. Even the man in charge that day NOT Benito, he did not apologize or acknowledge the fact that his staff failed to communicate with me that my dog was ready. All he could say was "I tried calling you" which is a lie. What would have happened if that other client wasn't there and nobody was answering my calls? From the beginning there was no accountability. Now finally I had debated whether to mention this because I wanted to stick to facts and not speculate but after confirmation one of their groomers messaged me a few days after I posted my review. Then a week later she deleted her profile picture. A decade of business, and yet it's a 3 star rating with serious allegations, the place is not clean, they are unprofessional and do not follow "the customer is always right" rule, it's very clear that they should not be in business. Benito, this will be my last response and will not address you any further. I will be reporting your business. read more

This is what my dog looked like at pick up. We have been here several time they are either suffering from covid or have a new staff. We came home and clean up our poor dog she looked absolutely crazy. read more

Pet Land - This is what my dog looked like at pick up. - Pet Groomers Near Me - Lawndale, California

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They always do a great job and provide the best service!!! I highly recommend this place if your fury friend needs a wash and cut!!

Love this place. Been bringing my dogs for months and have always had great experiences with Victor and Lisa. They are both very nice and friendly.100% recommended. read more

So, prior to my last review things have completely changed with the service and price. I've been a customer for over 15 years and I have always complied with price increases, but unexpectedly, the price for a wash and cut is no longer affordable for the community they serve. I wish Petland much success, but I found cheaper services in the Torrance and Gardena area. read more

I've been taking my Chihuahua terrier, Dixon here for years and I've never had any issues. Dixon always come back very clean and flea-less. They are always extra careful and gentle with Dixon, which I really appreciate since he is a senior dog. Honestly, I don't understand why people are blaming this place for making their pets anxious and stressed. Not all animals enjoy going to the groomers, it's a stressful situation for a animal (in any animal groomer). I have never witnessed any abuse, on the contrary they have always been very kind to my dog. Thank you, Petland :) read more

I took my cat there like I always. Everyone there is always so patient with smiles on there faces. My cat nails were growing too long. They were growing into his pads. I sooo appreciate them helping me with the problem. They solved it for me and he's all good now thanks to them! I was told that one of the young ladies got bit twice by my cat. When I apologized for it she said that's okay. They're so good and always so patient. We used to take my granddog there to be groomed. His name was Taz he he was a three-legged Yorkie. They did such a good job with him. With all that being said of course I'll take my animal there and I would definitely refer anybody to take their dog or cat there. They're great crowd! read more

Been going here for about over a year and I love how Mayra grooms and takes care of my dog. Went in on Saturday and she was not there, the lady that they had looked very busy and like she didn't know what she was doing, I think she might be new. I left I'll try back again next week hope Mayra is still there. She's the reason I've been taking my dog there for so long she always does a good job and my dog loves to see her. read more

Amazing place. I've been coming here since 2016 and wouldn't take my business anywhere else. Victor is amazing and really works with my dogs

I'm only leaving a 5 star review because of the amazing service I receive from Maira when I take my dog in to get groomed. My dog loves her and she always does an amazing job with her. I went in today and Maira was not there, seemed very chaotic without her there with not being able to even enter the store. I decided to leave and go back tomorrow when Maira comes in. I will only be going in when Maira is there definitely recommend her she's the best!! read more

This place seemed nice at first especially for the price and the services that came with it. However, the more and more we brought our dog here we started to realize that they weren't brushing her teeth and cutting her nails like claimed to be doing. They raised their prices which is fine and all if they actually did quality work. They say you need an appointment but whenever you call to make one they act like we're weird for doing that. Not to mention, when picking up my dog one time I seen one of the groomers handling a dog very roughly. Never bringing my dog here again. read more

So let me start off by saying WOW . I brought my dog in for his appointment at 9:15am And when I called at 12:15pm they told me they hadn't even started in him . The girl in the front was trying to tell me what kind of dog I had lol German Shepard Rottweiler mix she kept saying what she had in the system was Rottweiler only and apparently they are under new management okay that's fine but if I'm telling you exactly what my dog is why wouldn't you just change it or tell me you don't have a price him I wouldn't have left him there for 3 hours!!!! Wtf was y'all doing with my dog! This is unacceptable and I will NEVER BRING MY DOG HERE AGAIN ! Because how are you a pet grooming place and you don't know the price of your fuckin services .. make it make sense because I'm mind blown by the fuckery and the unprofessional of this "business" and all they had to say was that I was supposed to tell them a price whaaat ?! No calll , no text, no communication what so ever .. imagine if I would have never called to check in on my dog they prolly would have kept him all day just for them to tell me they couldn't figure it out . read more

Ive been coming here for over a decade. And in the last three years its gone from bad to worse. First of they hired an extremely rude self entitled young woman. That should not be employed. She has dark brown/black hair and a piercing on her face. She had the audacity to say they werent going to take my dogs in cause I was ten minute late. I told her get me the gentleman ive been here literally at 10am with an appointment and they didnt show up till almost 10:30am. And this happened more than once. Which whatever is happens ive been coming her for over ten years. Also the girl said a rude comment about having to do my dogs anal glands. First of all groomers give this service. I don't care I can pay for it. But the fact that she was giving attitude saying that she doesnt want to do it. Is like me being a barber and saying i dont want to cut hair. I've recommended so many friends here over the years but as of the last three years all I have heard back is how horribly rude that one specific young woman has been to everyone. Including myself whos been here even before I was an adult. My parents brought our family dog here when I was a teenager! So naturally I brought mines as an adult. Never ever will I ever bring my dogs here. Im sorry for the young man running the business he's the only professional person there. Do not bring your pets here. Worst part last time I brought my chihuahua they left him wet. I literally had to finish drying him in the back parking lot. Also they cut my Friends dog horrible. I felt so bad. Never again. read more

Great dog groomers at a great price!! Super good with my old dog or my young dog and my bitey face dog. read more

This is our 3rd or 4th time taking our dog, Tulip, to Petland and every time Victor services our dog, we have such a great experience. Victor knows Tulip by name and knows the cut and services we need for her. He trims Tulip's hair just the right length and gives her tender loving care. Thank you Pe read more

Pet Land - Tulip, right out of Petland - Pet Groomers Near Me - Lawndale, California

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I've been coming here for years. I highly recommend them as they've done an amazing job at affordable prices. Throughout the years I've gone I have never been disappointed with the service. Everyone who works there is professional and friendly!! read more

I took my dog here to get a haircut when I got back to pick her up they say can I talk to you outside they told me they accidentally cut my dog And they will be responsible for doing anything to make it better at the hospital Victor said that Then he called me and said it is not my fault I shouldn't have to pay I don't have insurance I'll threaten to take them to court is in process please do not take your animal to this place he should not be in business there he put me through alot all he had to do is take care of it he has no insurance at all make sure u get recip win u go there and look at your animal closely he do not care about your animal just the money do not go to this place at all we as the community should not stand for this business in the area we are dog lovers and need to be treated with respect and are loved animals.....do not go here this is picc if u won't to see . read more

Pet Land - Sophi my dog.. - Pet Groomers Near Me - Lawndale, California

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Took my dog here once. When I picked her up she had a bright red bruised eye. Im suspecting the groomer punched my dog. Never again.

We've brought our dog here a couple of times and honestly we won't be coming back. Their time frame is so inaccurate and communication is unprofessional. My husband literally waited over an hour after he called and they stated that our dog would be ready in 10min. Also my husband heard the girl that works there complaining stating "that's why they don't like taking walk ins " even though he was there for over 4 hurs . My dogs haircut was ugly and he came come super dehydrated. read more

Terrible terrible place to go. They didn't tell me it was cash only so I had to run around to go to an atm and transfer funds just to get my dog back. They also said it was $55 on the phone and then said they said $65 but it definitely was not the case. They definitely said $55 two different times. They place is filthy and dispense the shampoo out of old Gatorade bottles. and there is hair EVERYWHERE. Also multiple dogs roam free in the office. No one watching them. Totally unprofessional. Would never come back here. And they almost didn't even return my dogs collar. read more

This place raised their prices and still give just an ok haircut for $55. The past three times when I have gone to pick up my dog, I have had to request his hair be trimmed more shorter while I wait and even then I have to trim more when I get home because of all the crooked and stray hairs left. The prices are high and the quality is not very good. Sometimes it looks like my dog didn't get a haircut at all. Feeling quite disappointed with this business. Once he was given back to me without a bath and loose hairs all over his body. It's a real shame because they started out good but have lost their excellence. My dog is scared of this place and wants to run out every time I go there. What happens to him there that makes him so terrified? I have too many concerns about the grooming service that I probably won't be returning anytime soon. Sorry Petland! We need better care and service for our animals. read more

They are great at what they do. Very friendly and very welcoming. Very affordable. They always do a good job on my dogs and I love that they are cat and dog friendly. Always go above and beyond to make sure you are happy with the service . I really recommend and you have nothing to possibly lose read more

This place is ridiculous I took my dog here and some groomer named Brianna told me after to just take my dog when she's around because the other groomers hit and abuse the other dogs. I'm not sure if it's her trying to gain clientele or if it's true but this should not be happening at all and I will never be taking my dog here again whether it's with her or the other groomers. Her knowing and not doing anything about it says a lot about her and she could be doing it aswell. This shop needs new groomers who care and are careful with out fur babies ! You need to talk to Brianna and your employees to see what's going on and should have consequences. read more

Great place! Very friendly people. Work good with our doggies. Lady in the front is very nice. Groomers do a very great job never no complains! My doggies are always leaving that place smelling good looking clean! Highly recommend it i wouldn't go anywhere else. I drive very far for this place bc of there amazing service. They are always willing to take in dogs last minute , very great place. Check it out. read more

This place is horrible they scalped my cat they over charged me for a lousy horrible job and they kept my cat 2 hours inside his travel backpack before they care to take him, my cat now he's very anxious and scared... read more

First time trying this place and defiantly coming back! I give 5 stairs because starting from customer service to the moment I picked up dog they were really nice and professional. I Called a day before and they took my pet next day. Took my boxer in, I'm not going to lie I was a little nervous, new place and zero idea how was going to be, but In the end I was really happy and satisfy. Great service and good prices. My boxer look amazing and really cute a little bandana :) that they put On her neck. Cute little accessory Thanks PetLand. read more

Pet Land - JAZZ after grooming w her cute Bandana! :) - Pet Groomers Near Me - Lawndale, California

If only I could give them negative stars... Went in for a bath came back butchered!! 1. Changed the price on me 3 times. When I called it was $25-30 for bath, when I dropped off my dog it was $35, then when I picked her up it was $50!!?!? 2. They cut her hair... WTF. I asked them for a bath and said do not trim/cut her hair when they asked at checkin. Sanitary area was ok if need be is all I was ok with. They took it open themselves to cut my pups hair. 3. She came back depressed... She has been really clingy and hasn't wanted to play at all. Mostly sleeping by my feet. What did they do to her!!?? Honestly this place should be shut down! Do not use this groomer!! read more

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Terrible, brought my dog in before and she was scared SHITLESS, if the dogs are scared shouldn't the "groomers" or whoever is in charge take comfortable precautions for the dogs to feel comfortable and want to come back next time? YOUR dogs should feel excited when entering the place because they're going to get a bath. read more

Love bringing my dog here! They are very flexible with their schedule and always fit us in when I call the same day. Professional and friendly staff, they even remembered my dog! Prices are affordable and they always do amazing work. They always groom my toy poodle perfectly and he always looks so cute! Smells amazing after and they even put a cute bow or bandana on him every time! read more

Pet Land - Pet Groomers Near Me - Lawndale, California

Horrible customer service and unclean waiting area. The manager was not honest and upfront about services and provided a very unprofessional customer experience. They also do not accept credit cards or print out receipts. I hope they get their shop together. read more

Pet Land - Pet Groomers Near Me - Lawndale, California

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They were really nice, very helpful. Did a great job with my dog would totally bring him back. thank you read more

Pet Land - Pet Groomers Near Me - Lawndale, California