We couldn't be more pleased with the service Dr Soliman and his assistant provided to us and our pet. They made this tough process just a bit more easy to bare...They're extremely compassionate and patient!!! We are so thankful we found them read more

Called to see if they were available for same day in home pet euthanasia, they were, I asked for pricing, they gave me a quote and unfortunately it was too expensive. I let whoever was on the phone know I wasn't able to afford it and she sharply and quickly said "ok have a good day" and hung up. Quite rude knowing I'm calling about horrible and sad circumstances, not just any regular services on a regular day. Glad I didn't go with them as it seems there was no respect on the other side of the phone, would have hated for them to be handling my sweet boy. For context, I called another place earlier, same situation and rather than rudely hanging up quickly, they offered condolences and to send references for other places. read more

I just wanna say that if you're checking reviews on places like these, I'm so sorry. I remember it hurt to even look up this service when I knew my dog had to be put to sleep soon. I do suggest looking up a bunch of places beforehand and maybe scheduling earlier than you think because it's better a little early than too late. I know it doesn't feel that way but it will when you see your dog in pain. Think of it as one of the last kind things you can do so they don't have to suffer. Take their pain and make it your own. It's true in the comments where they say the Dr. is warm and kind while the assistant is a bit cold and monotone. The Dr. is also a man of very few words though so who knows haha. It felt more like a transaction than a kind service to be able to give your beloved dog. I remember trying really hard to get my Zelle app to load on my phone while signing papers for them to pay before they injected my dog and how weird it felt in the moment. They did give me a lot of time to spend with my dog beforehand and after she passed. My dog was only like 45 lbs but I remember she peed after she died and the assistant seemed inconvenienced by it and did need help putting my dog on a stretcher thing when she passed. I didn't feel much compassion or understanding. The assistant did most of the talking. Any extra questions I had felt like an inconvenience. I wish the doctor talked more. My dog was 15 years old and was on her last stages of degenerative myelopathy. I was crushed. They were one of the few places that could do this every day of the week compared to other places I called so that was nice. I guess if you're okay with no one comforting you during the process then this is fine. They do their job. I'm glad I had my whole family and bf with me or I may have actually lost it. I cried when they left with my dog haha. I just felt so weird in the moment. I'm not sure if I would use this place again in the future. This is obviously better than being at the vet's. My dog was in her bed. I know it's kind of weird to want the people who are about to kill your dog to give you some sense that they care as well but... I did want that. I wanted to know they cared about my dog too. Also, they do give you a paw print keepsake with their ashes in a locked box (with a key of course and their name on a heart charm). I suggest cutting some of your dog's hair and doing their paw print beforehand... maybe not the same day. The one provided was kind of sloppy to be honest but I'll take it since I didn't have it in me to do it myself. Oh yeah, they came like 2-3 hours earlier than they told me which usually is great news for services but not this one haha. That broke my heart too. I put my dog down in February and am finally writing this... in September. I love my dog so much and I know if you're reading through these reviews you probably do too. I replayed that last day a lot in my head but I know in the end it would've been awful and selfish for me to prolong her life any longer. You're not a bad person for looking up reviews like this. Wish you all the best. read more

My 1st call to put down my little fur baby of 10yrs. was to this place and I had the coldest driest conversation. She explained nothing and even after I had told her this was my 1st call, she still was zero help. I ended the call with thanking her and asking her name and she didn't even give me that (she could have made one up, I wouldn't have even known the difference) she just repeated the business name. Thank you ...but I'll take my business elsewhere. Maybe with a business that shows some empathy. read more

Had to make the heartbreaking decision it was time to say goodbye to our 15 year old chihuahua mix. I was able to make a same day appointment (on a Saturday) and was kept updated by text on the arrival time. Both Dr. Soliman and his assistant were kind and compassionate and explained each step of the process in detail. They allowed us as much time as we needed to stay with our girl before saying our final goodbye. 2 weeks later, I received her ashes hand delivered in a beautiful wooden box with a name tag and clay paw print. I recommend them for anyone having to make the difficult decision of saying goodbye to your beloved pet in the comfort of their home. read more

There are no words to be ready to lose a family pet . Erika was nice enough for me to text as I couldn't speak to ask them for help for my fur baby Dakota . Dr . Soliman and Erika came by our house explaining everything that was going to happen. They were both respectful and allowed us to grieve as our baby left her body . We got her cremated and for Erika to go above and beyond for us to deliver her to us . (At the ER hospital as life doesn't stop) I was so happy that she(DAKOTA) can be here for mom when she's in hospital) Just want to thank you both again . I recommend them to anyone having to make the hard decision on letting go of a pet . read more

Pet Home Euthanasia Service - My DAKOTA. - Pet Cremation Services Near Me

Do not use this business for your pet. The receptionist lacks compassion and does not care of the emotions and feelings the pet owners go through. It's all profit to them, no condolences or comfort offered during our conversation. Their pricing on their website is all false advertisement. Be careful and be aware! There are other in home euthanasia programs that bring more comfort to your loved ones. read more

The Dr.and Erica are a God send! Blessings for there in home service that stoped our GS (Savage )suffering and let him go on to the Lord! read more

Pet Home Euthanasia Service - The Dr. and Erica came to our home to aid our dear pet, And loyal loving family member ( Savage ) on to be with the Lord. - Pet Cremation Services Near Me

I had to rehome my dog of six years because we moved to be closer to my dad while he had cancer and was on home hospice. One year after we rehomed my pet the pound called me because I was on the microchip. My beloved dog Karma was in serious crisis. We picked her up and took her to a vet that day. After a year of treatment after treatment (mites, yeast, bacteria, allergies) she wasn't getting any better and in spite of of ten thousand dollars at the vet and hundreds and hundreds if not thousands of dollars in treatments she still scratched and licked herself till she bled amongst other things. But Pet Home Euthanasia came in like angels. I was able to hold her the whole time. It was very peaceful. And they have the option to cremate. If you can do this service at home do it where your pet would lol be at peace. read more

This was not my first time using Dr. Soliman and Erika. Both times they have been compassionate, understanding and respectful. It's the hardest and saddest decision we ever have to make. It doesn't get any easier, but I'm so very happy they've been there for us. Erika brought me flowers, when she delivered my boys ashes. That was so thoughtful and kind. Thank you both so very much. read more

They were very kind, gentle and helped us through this hard time. Having to make this decision was hard enough, being at home was so special so comforting. read more

We didn't use this service due to the heartless response back. As if making the decision isn't hard enough. Their response back was nothing but the 3 options. No condolences, no thank you for contacting us, just: 1. Euthanasia only 2. Euthanasia and communal cremation (No ashes back). 3. Euthanasia and private cremation Ultimately I didn't feel comfortable moving forward with this company. read more

We are so grateful for the compassion the doctor and Erika showed for our sweet Coco. They even helped us shave her paw so we could take an ink stamp paw print. They treated all of us, especially our sweet Coco with dignity and grace. Thank you both for helping our fur baby transition and allowing time for our other dogs to say good-bye. read more

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Dr Soliman and his nurse were compassionate, timely and kind I was so thankful that he answered my call. My baby boy Tommy went so peacefully they handled him so gently. I never expected how wonderfully they would send back his remains I was in tears, thank you thank you Dr Soliman ! read more

Pet Home Euthanasia Service - Pet Cremation Services Near Me

Response is heartless and rude. Say's he already responded to me via text, however I never gave him my number to text me. Yelp sent the request on their own and then when I asked for a quote the Dr. was rude and seemed uncaring. Don't feel at ease or comfortable using this home euthanasia. read more

They really helped me out of a really painful situation. My 14 year old Doberman hurt her back legs really bad for the 100th time and couldn't move. She was in really bad pain and taking her to the vet would have just added more pain and stress she didn't deserve. They came out in less than an hour and put her to rest on her bed in the comfort of our own house. Worth every penny and I really appreciate these two. The bad reviews are just overly sensitive people taking out their pain on someone else. Couldn't have asked for a better ending to a tragic situation. read more

We recently had our pet of 15 1/2 years put to rest. They are truly professionals and treat you with compassion , and heartwarming and walk you through the process. Thank you Sharon Stuart read more

I very rarely write reviews and I was going to wait a bit to do it but I wanted to give credit where credit is due. I lost my best friend Blaze last night, the dog I loved more than my husband (he knew this) and they came and helped me more than I could ever imagine. I've read the reviews, both good and bad and all I have to say is they have the hardest and worst job in the world and it's people like them that give you a little normalcy and the opportunity to do it in your own home and I thank them for that. No family grieves or is the same when you're losing a pet so I appreciated the space they have when needed and Erika was a rock star, talked me through it all and as I cry this morning writing this cause my mornings are already so different I thank them. So thank you team for doing a selfless act and having the hardest job in the world and helping families like me to be able to help their pet from pain and making it as comfortable as they can. read more

Cleanliness 5 Costs 5 Cuisine NA Customer service 5 It was time to have one of my doggies put to sleep. I wanted to make her feel most calm. Dr Soliman and his assistant came to the house. They gave me all the time i needed to say goodbye. It was a difficult decision but Dr Soliman made the decision a little easier. Id rather do this process at home then at a vets office that may make the dog uncomfortable. read more

Hard to rate this business considering the service itself, however, they were professional and empathetic during an incredibly difficult time. Should you find yourself in need, I would recommend. read more

Not sure why it's such a mystery. Normally, if you take your dog to a vet, it's under $100 or maybe these days $150 for euthanasia, cremation and a paw print. If it's your vet, hopefully you have a relationship and it's an okay process. These guys will come to your home, euthanize your pet and ship the ashes to you for $650 based on their website. It's $350 to euthanize and discard, $450 to euthanize and I guess you get a portion of the mass cremation or $650 to receive only your pet's ashes. Doesn't seem right to me, hundreds more to get your dog's ashes, but that's what they charge. Seems to me like totally taking advantage of people's grief, and I'd totally advise going to your vet or even any vet since the end result is more than $500 over what you should pay, but if you know that and you're okay with it, you do you. My little guy is on his last leg right now and he's had over $7000 in surgeries and procedures just this year, but there's no way I'm paying somebody $650 when the end result is my pup's ashes in a box, exactly the same as any vet will do for about $100. So this is strictly informational as people have said they can't find out about the cost, which you can easily find under "cost" on their website. If you think the cost is worth it, no judgement at all, and condolences if you're on here looking. I came here to look, and I found my answer. I'll go to my vet unless my poor pup's time comes after hours or on the weekend, then I'll go to a 24/7 place, but I'll invest all my money in trying to save my pup, not in paying someone who charges what I consider to be completely rip-off fees, particularly the $200 difference to get your dog's ashes vs. communal ashes, which is absolutely ridiculous. In response to the owner's comment, I have no problem with the cost for somebody who wants to spend the extra for the service. $350 actually isn't that bad for the service. Mainly what I was questioning was the additional $200 to get your dog's ashes back. We have only had one dog euthanized in the past and the additional cost to have his remains returned to us was nowhere near $200, the entire cost was actually less than that and all I can tell that is different to return the ashes to to owner with your service is that you have them shipped rather than picked up. Anyway, I was just addressing another review that said they couldn't find the cost. I want anyone who is looking for your service to find the information quickly and make an informed decision. From the reviews, it seems obvious that nearly everyone who does use your service deeply appreciates it. read more

I was absolutely blown away by Erika and Dr. Soliman's bedside manner, promptness, and communication. My Bernese Mountain Dog was battling cancer. Over the course of a few days, his health took a sharp turn for the worse. They were able to quickly fit us into their schedule, and release him from his pain. I was able to cuddle him outside under a tree while Erika and Dr Soliman put him to sleep. It was such a gentle and peaceful experience that I recommend it for every pet if their time has come. I had contacted a few other services and was weirded out by some personalities at other companies. They were either too "fake emotional" or not compassionate enough. Dr. Soliman and Erika were perfect for me. They were gentle, compassionate, but also medically-minded and straight forward. It was a genuine experience and I will take that with me for the rest of my life. A few weeks later, they hand delivered his ashes to me at my home. They came in an absolutely beautiful hand made wooden box with his name engraved and his paw print on an ornament. I can't recommend these two enough. You and your loved one will be taken care of in every way. read more

I will start by saying, ultimately I did not use this service, and here's why. I contacted Erika yesterday to inquire about at-home pet euthanasia. Our cat has been through the ringer with lymphoma, and we've reached a point where it's unfair to keep putting her through this. She finished chemo and a month later took a sharp decline. My husband and I made the extremely difficult decision to end her suffering, but knew we wanted to do it at home so it can be as peaceful as possible. I texted Erika because talking on the phone is hard for me without breaking down in tears. I should have intuitively known better because her texts were cold for someone in this kind of pet service. Even though their website shows they cover my area in their service area, she still acted very put-out by my request to come up to Lake Arrowhead. She told me she had to give us a window, rather than a specific time because of the drive and traffic - no problem. She told me the window would be 12-3pm, I said okay. Then crickets, she never actually confirmed the appointment with me that night. Then in the morning when I texted to ask if we were confirmed for today, she said she had to check if they service my area. Why wouldn't you have said that when I first started talking to you? Very frustrating when it's a time sensitive situation and my kitty is suffering. Finally we get confirmation that they can come to my area, the only stipulation is that we can't live on a dirt road. We don't, so I told her that and figured there wouldn't be any issues. 5 minutes after the time they were supposed to arrive, Erika called me, sounding really rude and annoyed, because their GPS led them somewhere that isn't to my house. I asked what street they're on, so I could help direct them. Her response was "I don't know, there's no street signs." I said "Okay, can I send you a pin to my location? Which GPS are you using?" She replied "I don't know, the one on my phone." SUPER HELPFUL. Her tone was so rude, and this is already a highly emotional situation, I was immediately so turned off, but I don't want my girl to keep suffering, so I proceed with helping them get to my house. When they get out of the car, the Dr. can't get up my stairs. He can barely even walk from his car to the stairs. That's fine, but if you have a health condition that makes walking difficult, and can't walk up steps, why wouldn't you say that? You asked whether we had a dirt road... why wouldn't you ask other questions about the home or be up-front about your physical limitations? They had the audacity to ask us to bring our cat down to them and basically do the euthanasia in our gravel parking area. ABSOLUTELY NOT. To top it all off, they were going to charge us $950 for this at-home euthanasia, and individual cremation (we'd get her ashes back). $950 to euthanize my cat in our street. NO. My advice to you -- be more empathetic to pet parents who are distraught, and making a very difficult to decision to do something they don't want to do. We're losing a member of our family, act like it. read more

I absolutely recommend this business. They answered our text message on Easter about our dog and we had an appointment by Tuesday. We were able to say goodbye to our dog without having her suffer through a car ride. She passed at home, surrounded by those who loved her. Thank you Ms. Erika and Dr. Soliman. read more

Pet Home Euthanasia Service - This is my dog they helped. - Pet Cremation Services Near Me

These folks are wonderful. Can't say enough about Dr Soliman & Erika. They came when I needed them. They were kind and very compassionate. I will call them again when required. Thank you for being there for my girl Josie. read more

We are so grateful for Dr. Soliman. Our dog declined rapidly and Pet Home Euthanasia Service were quick to respond and also available quickly. They guided us through the entire process, gave us as much time as we needed, and we never felt pressured to hurry or rush. They also took our dog with them when they left, and provided us with her ashes quickly. I highly recommend Dr. Soliman. read more

Such a hard time when a beloved one leaves us. They were so kind and compassionate, all while professional. They made the memory easier to cope with. Thank you so much. The keepsake is so precious and beautiful. read more

Dr. Hany Soliman and Erika have been a huge blessing to my family. We unfortunately received the worst news about our 6 year old Frenchie Diesel Eugene he was diagnosed with a brain tumor that was already in the process of taking over as well as causing him so much pain. Having to except the fact that we had to put D down at such a young age broke our hearts. Thank goodness we have good people in this world that choose helping people like myself with their beloved pets. D was no less than a human and he is my family because of Dr. Soliman and Erika I was able to let him rest peacefully and in my home. This was the best decision I made. Erika had wonderful communication and patience.Doctor and Erika gave us so much respect, patience, understanding and warmth during this difficult time. I'm forever grateful to both of them. We appreciate Doctor and Erika beyond words. read more

Pet Home Euthanasia Service - In memory of our beautiful Diesel Eugene. - Pet Cremation Services Near Me

Absolutely, the most caring people around! Erika and The Doctor, made us feel good even though we had to put our Houston to sleep! I would give them 11 stars! read more

Dr Soliman and his kind assistant helped us ease the passing of our animal. This is the third time over 5 years that I asked him to help us. The service is low key, focused on assuring our pet was relaxed and we were ready for his passing. I can't recommend the team enough. It's tough to say good bye to a beloved people. But it's less stressful with Pet Home Euthansia service. read more

Receptionist and assistant is a wack job. Dr. is kind and that's the only thing that made the process OK. He allowed us time, compassion, empathetic questions, he allowed our music and the space we were building to say goodbye to our little one. That felt good and was successful. But the receptionist/assistant needs to learn how to do her job and be put on a leash herself. If you want to act like a heartless bartender who is serving up cocktails at midnight in a seedy bar, that job fits you. But trust me, no one wants to have a cold, heartless experience you offer representing this service. No one needs the "Are you going to book or not?" over the phone. No one needs the lack of "understanding" when asked how the animals will react to the injections over the phone. No one needs paperwork shoved in their face as their animal has just had the first injection and we're spending our last moments together. No one needs to be debated with on how they're going to bury their own dog on our own land moments after the friend has passed. Like, seriously? It's not about you. Please understand genuine empathy, compassion and timing, or don't be in this line of work. You will cause damage to people in this process and intensify anger and resentment. Thank God I've worked as a Doula and knew how to hold the space for our entire group and out shadow what energy was being provided by the administrator (again, not the Dr., who was warm and kind). You're in the wrong business and until you learn and understand what people need, you'll keep hearing about angry customers over and over again. Not worth it. You can spare the fake hug at the end too, and the "Sorry for your loss," even if you have been working on the delivery. Please find other work. It's cringe and upsetting. read more

I may not have bothered with this feedback if it wasn't such a heart-breaking time, but gouging on the life of a beloved pet is too much. Though their website clearly states: "Euthanasia-Only Starting at $350 The Euthanasia-Only package includes travel, home exam, sedation and euthanasia. You may keep your pet's body afterward for home burial or you may transport them to a pet cremation facility yourself." This morning, there's an additional $150 for travel even though travel is included. That's $500 for their $350 service. read more

Pet Home Euthanasia Service - Pet Cremation Services Near Me

Dr. Soliman and Erika were amazing. Our eldest Great Dane took a sudden turn for the worst and we need same day euthanasia. I thought I had it all planned out with several numbers of other compassionate services, but they were all booked or closed, so I was beyond grateful that they could come. Others have said Erika was cold on the phone, but I found her to be straightforward and efficient...and when they arrived, she and Dr. Soliman could not have been kinder, or more compassionate. They explained everything fully and never rushed the process. They were happy to let our other Great Danes curl up next to them while we chatted, before they started with our girl. And after they gave her the first shot, they went to the dining room to give us privacy while she drifted slowly to sleep. Is it expensive? Yes, but they travel long distances to get to each client, and for me this service was invaluable. Our girl was always so terrified at the vet, and in those last days it was impossible to get her in the car. We were able to give her the most peaceful exit, in our living room, surrounded with pillows and blankets, and her whole family. I've never done in-home euthanasia, and it was heartbreaking surely, but I have a little more peace in my heart because she was never frightened. Thank you Dr. Soliman and Erika for helping us...! read more

They are absolutely amazing. Very comforting and gentle . Highly recommend them ! Made a horrible situation very comforting.

This Dr and his assistant were very patient with us. They gave me time to hug my dog Jackal before he was put down. My Dog was in pain and nothing helped. We hated seeing him suffer. But we are comforted knowing he is not in pain any longer. Losing a pet/family member is so hard. Thank you. The Dr and his Assistant arrived on time. That's a plus. read more

Dr. S and Erica were so helpful, caring, considerate, and empathetic towards our situation. We had a puppy who suffered a spinal chord injury and at 10 months old we had to have him put down. We called and Erica picked up (on a Sunday afternoon) and they were able to squeeze us in at 8 AM the next day (Monday) before their other scheduled appointments. It was devastating as our puppy's health declined so quickly from Friday to Sunday and at that point he was suffering and it was inhumane to keep him alive. They came to our home, told us each step, and stepped outside multiple times to give us time to say goodbye. It was a very sad experience for our family and they were generous with their time so we could say a proper goodbye. We paid for euthanasia and cremation services which totaled $750. I read reviews and see people complain about price, when reviews on yelp shouldn't be about price. When you agree to pay for a service, you agree to the price disclosed. The review should be for the service and not to complain that you paid more than you wanted to when you were the one who hired them for the service. For us, we had a 58 lb dog who couldn't walk anymore, had spinal damage, and had lost all control of his bowels. He wasn't mobile and he hated the vets office where we spent almost $5,000 on MRIs, Neurology, x-rays, and more. We felt that the cost was worth the comfort of grieving in the privacy of our own home with no one rushing us to leave, and for our dog he was able to die in the comfort of his own home surrounded by family. We've had our dogs euthanized before and yes, it's $250 at the vets office and $120 for the cremation. But you have to make an appointment for the next available (which was not an option for us because he was suffering from pain at this point) and he was not mobile. In addition, they bring the ashes and footprint to you when they receive them back. It's a white-glove, full-service experience. Which helps during a very dreadful and painful time of grief. All in all, a great experience with them given the circumstances. You could see and feel that they were incredibly distraught having to euthanize a puppy when they commonly euthanize dogs in their older ages. Thanks you Dr. S and Erica. read more

This was the most difficult decision my family and I have ever made but when our dog, Tommy, was suffering too much from his diabetes, we knew this was the way. I'm glad I found this service online, very kind and respectful. I would highly recommend to anyone who has to make this decision. Thank you for what you do and the way you go about it. read more

They were very helpful and answered all our questions as many times as we did ask. Attentive to our needs, prompt with all the services they provide. Great service for a difficult time. read more

If I have to leave zero star for this business, then I would do so. First of all, their pricing on their website is extremely misleading. For In-Home Euthansia, it states "the Euthanasia-Only package includes travel, home exam, sedation and euthanasia. You may keep your pet's body afterward for home burial or you may transport them to a pet cremation facility yourself" for starting $350. We called on 4/8 to schedule for an in-home euthansia for dog, but we have decided to delay the euthansia process. During the 4/8 appointment, the receptionist quoted us $450 even though we are within 20 miles radius from Rancho Cucamonga and our dog is a small pet. The receptionist said it is $450 because our dog weight over 10 pounds (we have not visited the vet for awhile and gave an estimate of 12 pounds this time). I did not argue much at this time as she told me its not $350 due to the weight of my dog. We visited our vet on 4/15 and he gave us pain meds and a steroid shot while we monitor her condition and today (4/22) was when we have decided that it is time. So we called to schedule for another appointment. First she told us they have availability on Thursday (4/25) and Friday (4/26) of this week, then she proceeded to ask for our information and so we shared where we lived (still less than 20 miles radius) and an updated weight of 9.9 pounds, she still proceeded to telling us that it is $450. We argued that we were able to meet the two requirements of the $350 pricing with records showing that our dog is now 9.9 pounds so why are we being charged an extra $100. When the receptionist realized that we are getting inpatient with the unreal requirements given to us, she proceeded to tell us ok $350 but the next available date is on 5/21. First of all, your information on your pricing is false advertisement, 2nd of all, you are twisting and turning the facts that we are providing to you so the business can make an extra $100? We have a dying dog, and you're telling us that your next available appointment is a month later? Do you not have any sympathy for losing a pet for the business you are in, other than nickel and diming on our situation? The basic business acumen is not present with this business or shall I say with the receptionist. We have asked to talk to the manager, and still waiting for a call back. I would not trust for a business who goes back on their words and look for ways to profit out of an unfortunate situation. Stay away! There are plenty of in-home euthansia programs out there that can offer peace of mind for you and your family while dealing with an impending loss. read more

It is never an easy decision to put your beloved pet to sleep but I'm glad that I found Dr. Soliman and his assistant Ericka. I was able to peacefully put my dog Bella to sleep in the comfort of her bed and home. They made me and Bella feel comfortable and gave me all the time I needed to say my goodbye. I received Bella's ashes back in a beautiful box with her name on a charm as well as her paw print which they hand delivered to me. read more

Pet Home Euthanasia Service - Urn with name charm - Pet Cremation Services Near Me

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