I am so thankful for you all! As is my little dog, Miles, who lost a nail tonight. It was super late, and my dog was seen immediately. Thomas was wonderful helping my little Miles, and the advice provided by Thomas and the veterinarian was effective and so kind. Thank you all for what you do! read more

The staff were very supportive when we arrived. They also gave us an estimate of costs before arrival-- the transparency around the affordability of pet care is very refreshing! read more

I'd like to take this opportunity to share my experience at IVVS with you. Without going into too many details, my dear cat Stuart was severely ill and needed emergency treatment. The amazing team of Dr. Carroll, Sierra, Charlie, and Liz treated us with kindness, compassion, and saved my boy's life. This world can sometimes feel cold, cruel, and unforgiving, but our experience with this special team has reminded me that this is not always the case. Every kiss, snuggle, and purr I now receive from my boy is made possible by their aiding us in our time of need. To anyone out there seeking veterinary care for their fur babies, I cannot recommend going to IVVS enough. They are by far the best veterinary care I've ever experienced. To the team at IVVS, I'm overwhelmed with a feeling of gratitude and I thank you from the bottom of my heart. read more

Inland Valley Veterinary Specialists & Emergency Center - My boy Stu is now resting comfortably, thanks to the team at IVVS. - Veterinarians Near Me - Upland, California

Dear Inland Valley Veterinary Specialist Team, I am writing this to express my deepest gratitude for the incredible kindness I received during one of the hardest moments of my life. When I called after losing my sweet dog, Chapo, I spoke with Thomas at the front desk. I was completely heartbroken and in tears, but Thomas listened to me with such deep empathy and walked me through my options with immense care. Having someone treat my grief with that level of compassion meant the world to me. Please pass along my special thanks to Thomas and the rest of the team. You have an amazing staff, and I will always recommend your clinic for the love and care you show. With gratitude, Mona read more

Check-in was easy, and initially I had no issues. They charged me around $130 for the exam, which was completely fine. They discussed what could possibly be wrong with my dog and gave me some options. After that, I waited about an hour and a half because I was told the doctor would be back to see me soon. Instead, after waiting all that time, they came back with a bill for treatment that was never clearly discussed with me beforehand. I was extremely disappointed that I was still charged for it. What bothers me the most is that I brought my elderly dog here because I was genuinely worried about him. I was told that he was stable and doing well for a dog his age, which gave me hope that he was going to be okay. I took him to his regular vet shortly afterward, and they immediately recognized how serious his condition was and told me he was in the final stages of his life and likely only had a few days left. I understand that different veterinarians can have different opinions, but there is a huge difference between being told your dog is stable and doing well for his age versus being told he is actively declining and nearing the end of his life. I wish the severity of his condition had been recognized when I brought him here. Between the long wait, unexpected charges, and the completely different assessment of my dog's condition, I would not come back here or recommend this place. read more

Having a sick pet on the middle of the night is one of the most stressful experiences ever. Dr. Carroll and her staff were so incredibly helpful and understanding. Yes, they love animals but they also care about the owners. Sierra the receptionist helped me understand the bill and answered all my questions about the options patiently. Liz the technician reassured my scared dog. Besides the caring personnel, the waiting room is welcoming and clean. I'm so grateful for this 24 hour facility. ‍ read more

Inland Valley Veterinary Specialists & Emergency Center - Veterinarians Near Me - Upland, California

On Saturday, my dad brought two 6-week-old Shih Tzu puppies to this veterinary hospital because they were extremely lethargic. Because the staff suspected parvo, they initially had him wait in the car while the puppies were tested. The parvo test came back NEGATIVE. After the negative result, my dad was allowed to bring the puppies inside. The veterinarian explained that despite the negative test, she believed they had a virus and that it could possibly be too early for parvo to show up on the test. We were told the puppies were very sick and could die. The treatment option presented to my dad was hospitalization at approximately $4,900 PER PUPPY--almost $10,000 for the two. My dad explained that he also had two other puppies from the same litter at home and asked what he was supposed to do. He was told that because all four puppies slept together, the other two would probably become sick and die as well. Faced with being told that these puppies were likely going to die and an almost $10,000 hospital bill, my dad felt that his only realistic option was euthanasia. He made the heartbreaking decision to have the two puppies euthanized. Afterward, we started researching other reasons such young, small puppies could become lethargic. We learned about hypoglycemia/low blood sugar in young puppies, particularly when they are not getting adequate nutrition. I immediately purchased puppy milk replacer for the two remaining puppies at home. After feeding them and making sure they were getting adequate nutrition, the difference in them was remarkable. They became much more alert and active. I immediately called the veterinary hospital hoping the other two puppies had not yet been euthanized. I was devastated when I was told it had already been done. I understand that veterinarians sometimes have to make decisions based on limited information and that a negative parvo test does not necessarily rule out every possible illness. My concern is that two 6-week-old puppies were euthanized after a NEGATIVE parvo test, and we were left feeling that hospitalization costing nearly $10,000 or euthanasia were essentially our only choices. I wish their blood sugar, nutrition, and other possible causes of their lethargy had been thoroughly discussed with us before such an irreversible decision was made. I also wish we had been encouraged to seek another opinion if hospitalization wasn't financially possible. We will never know whether those two puppies could have recovered like the other two did. That is what is so heartbreaking. I am sharing our experience because I strongly encourage anyone facing a situation like this to ask questions, request copies of all test results and medical records, ask about alternative diagnoses and treatment options, and, if there is time, seek a second opinion before making an irreversible decision about a young animal. read more

Inland Valley Veterinary Specialists & Emergency Center - Quote - Veterinarians Near Me - Upland, California

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We were greeted right away by a friendly staff member. She was efficient and made us feel welcome. It wasn't busy at all, so they were able to get us in right away. read more

I live fairly close to the inland Valley veterinary specialist facility. I recently visited the emergency and the staff (Dr. Houfek, Ang and Sierra) were so helpful and caring towards my little 2 1/2 year old pup Leia. It's very scary when you bring in your pet fear of the unknown as to why they're not feeling well or need special test. The emergency is always clean. I appreciate all of their help and guidance with my visits and grateful for their patience with my questions. I will continue to visit IVVS for my little road dog! Thank you again to all the staff. read more

Had an Emergency with two puppies. The hospital took both puppies quickly! Came in the morning at 6am, no wait. The lady in the front was super nice, broke down details of medical help and pediments. Everything was clear and fast. I'm grateful that they were the only hospital open with a doctor at this time. If your looking for a hospital please call and ask if they have a doctors insight. This helps us a lot to find the right hospital. read more

We had an emergency at 6am and Inland Valley Veterinary ER was closest to our home. The friendly receptionist put us at ease with her thorough questions before admitting our dog. Dr Carrol was so kind and answered every one of our questions.She recommended needed testing and bloodwork for our Lucy and we had to leave her for a couple of hours. At pick up, Dr Erik came in and set us up with treatment going forward and explained everything to our satisfaction. Great staff that i highly recommend! read more

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The reception Davina was very nice to me and my brother and the doctor was very nice to and the doctor took very good care of my animal

We rescued a dog that was injured we fully covered all financial responsibilities for the so called services. We checked in at 5:30 AM dog was not seen until 2:30 PM and all updated had to be requested they do not communicate any information at all. They could not get electronic payment dialed in and made comment to us that they get fraud all the time even though they charged our credit card twice the same day. They made the s feel like criminals I never would have imagined any clinic would treat people who are willing to step up for dogs rescued this poorly. Emergency clinics are hard to find but I would recommend looking harder as this is not the place that has any care or compassion. Very poor receptionist staff untrained and not very knowledgeable of how to use their own systems. Dog was left in a crate for over 8 hours before they got to him how is this humane? Only reason for 1 star is 0 is not an option. I will be reporting this the Better Business Bureau. read more

Over the course of a month, four different outside veterinarians checked my cat Benny for a watery left eye, decreased appetite, and decreased activity. None could find anything other than a plugged tear duct. Benny finally got so dehydrated that I brought him to the emergency room at Inland Valley Veterinary Specialists. The doctor there that night, Dr. Jeffrey Patlogar, examined him and immediately suspected a tumor behind the left eye. He recommended an ophthalmologist, who ordered a CT scan, which indeed showed the tumor. Dr. Patlogar knew it was most likely a lymphoma, and started prednisone and L-asparaginase while waiting for an oncologist to see Benny. The oncologist concurred completely with Dr. Patlogar's assessment and treatment. Because of his timely decisions, Benny survived long enough to get radiation therapy. He has been back to his old self since. I am amazed at, and very grateful for, Dr. Patlogar's clinical expertise. He basically saved Benny. Furthermore, everyone at IVVS from the receptionists to the nurses consistently showed compassion and attention to my cat and me. If and when Benny gets sick again, we will be coming back to this ER. read more

** Please be warned if you have a pet emergency. ** This evening, my dog collapsed, and we rushed him to your facility because you are advertised as a 24-hour emergency vet. We arrived shortly after 7:00 PM to a completely empty lobby. While holding my dog, I discovered a sign posted inside the reception window stating that your lobby is closed from 7:00 PM to 8:00 PM. Fortunately, we were able to rush him to a different 24-hour hospital where he received life-saving treatment and is now recovering. If a clinic advertises 24-hour emergency services, it must be accessible during those critical hours. At the very least, a notice of daily closure hours needs to be clearly posted on the exterior entrance doors so frantic pet owners do not waste life-saving minutes running inside. I strongly urge you to update your public advertising or change your physical signage immediately so no other family faces this dangerous situation. ** If you have an emergency and this is your closest vet, make sure it doesn't happen between 7:00 PM and 8:00 PM. ** read more

Thank you for the help w/ my new puppy Everyone here is very friendly and vibe and makes the stress of vet visits a lil less daunting. Thank you read more

My dog had a scary and late night issue that needed an emergency vet visit. We came to IVVS initially because the cost of the base exam was 127$ and they were open 24 hours. The receptionist Julia was very kind and helpful taking our information and helping us get our dogs information in. They took us back into our own room with our dog, and took him back for his exam after we had been here for about 30 min. This clinic functions the same way a human emergency room does so they prioritize critical patients over others, so even though they took our dog back, it took them about 2 hours since we first got here to start his exam. Despite the frustrations of dealing with a hurt pet at late hours, the receptionist and technicians were very understanding and helpful. The technician did a good job explaining which treatments were most important to have done today, and which I could afford to do for cheeper with my regular vet. While we waited for our dog to have tests we were able to go home and they gave us a call when he was ready. Overall our dog spent about 7 hours with them but they were not able to figure out what the cause of his issues were. But they were able to rule some things out. They gave us some pain meds to help him manage and hopefully start to recover. They also offer 20$ off your exam cost if you do a review on Yelp or Google. Date of visit: 03/28-29/25 read more

Inland Valley Veterinary Specialists & Emergency Center - Front waiting room - Veterinarians Near Me - Upland, California

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Although Vet care is extremely costly and almost always breaks the bank, when I come here it's usually in a crisis as my frenchie suffers from seizures tht weve been trying to get in control..The lady's here are always sooooooo sweet especially the over night crew, they love my Lord Henry and sometimes I wonder if he's just tryna come see them lol..Coming to the ER in the middle of the night in a panic, having the girls be so caring and kind really really helps read more

Inland Valley Veterinary Specialists & Emergency Center - Lord Henry Bridgerton - Veterinarians Near Me - Upland, California

I can't say enough good things about this hospital. This is my second time bringing one of my dogs here, and both experiences have been amazing. The team truly cares and goes above and beyond. They took such great care of my baby, and I felt reassured every step of the way. They answered all my questions and concerns with patience and kindness, which meant so much during a stressful time. I was even able to visit my dog and bring her food, which made the experience feel more personal and comforting. Everyone I interacted with was compassionate, attentive, and genuinely kind. You can tell they really love what they do and care deeply for the animals they treat. I'm so grateful for their help and wouldn't hesitate to come back if needed. Highly recommend to anyone looking for a place that will treat your pet like family. read more

Inland Valley Veterinary Specialists & Emergency Center - Veterinarians Near Me - Upland, California

They were very quick to take in my two dogs and get them seen during an emergency. I really appreciate how fast they responded when my dogs needed help. Thank you! read more

This place is a joke. They send a generic comment to all of us leaving negative reviews to call them because they're very concerned about our pets. I've called and left a message twice for the supervisor Vanessa and she hasn't returned my calls. Nice place. On another note, both times I called and talked to 2 different girls (Davina and Sierra) and they were very friendly. Too bad they have to work for this scam place that charges for procedures not done on our pets. read more

Inland Valley Veterinary Specialists & Emergency Center - Foxtail removed by our own competent vet, not this disgusting Emergency Hospital we went to. - Veterinarians Near Me - Upland, California

Brought my pet into the Inland Valley Veterinary Specialists on the weekend because he wasn't acting like himself and was in pain and IVVS was quick to help. Davina made us feel welcome and was efficient in getting us roomed for our visit. The site is quite cleanly and the rooms felt spacious. The vet tech, Ellie, was also kind and listed to our needs. Dr. Houfek explained the situation thoroughly and went over next steps in addition to any questions we had. We are appreciative of the service we had tonight and would recommend IVVS! read more

Brought our 9 month old pup in after one side of her face became swollen and red. Came to IVVS and within 5 minutes they took her in the back to be assessed by the ER vet on staff and placed us in a room. We were in and out within an hour of arriving, and after her needed treatment, her swelling and redness dissipated! Staff was so friendly and accommodating. Def recommend this place!! read more

This was our first visit to IVVS in Upland/Ontario We arrived at 1:30am with our 12 year old boxer in severe pain. All I can say is that the acknowledgement and care you are greeted with is outstanding customer service. The office are a welcoming environment. The set up is if your visiting your own human dr office. CLEAN, STRESS FREE. Dr. Hillary Carroll DVM was clear in explaining what was wrong with our girl Jade and the various option we had. We chose to let her rest and let Our Jade from future pain Dr. Carroll stayed with us thru the whole procedure and help us with our unexpected grief. Her staying with us meant so much. Thank you to all the staff at IVVS who were most accommodating at this difficult time. read more

Inland Valley Veterinary Specialists & Emergency Center - Our beloved Big Beautiful Boxer Jade, you will be missed, and you will always be our baby girl. - Veterinarians Near Me - Upland, California

We came in on a busy holiday, and despite everything going on, the team was compassionate, thorough, and took great care of Nova. Thank you for your dedication and kindness! we're so grateful. read more

This team is very professional and really honest. They were very helpful! They gave me upfront prices and told me what was best for my animals. Would 100 percent recommend them for emergency care services! read more

It was an day event to get my doggy seen today which was a little disappointing but I do understand triaging needs to happen The staff is really nice and really try to be as helpful as possible Overall I'm happy with the service Just hate waiting so long You should know that they really don't honor the review discount They upped the just adjust the for the discount Very disappointed read more

My wife and I had to take in our 5 month old rescue kitty (Mr.Buttons) in because he felt very warm, was not eating, drinking water nor being himself what so ever, so at 12 midnight we ran over where we were seen in better than a "timely fashion" we were asked what was going on gave them (the nurse staff then the doctor) who QUICKLY attended to Mr Buttons. A quick 15 minute test for (par vo) came back negative thank the Lord ... The doctor came in gave us a run down explained the next process of giving him a shot or two as well as some ointment on his back that disappeared on it's on for hydration and help his stomach, also advising us that there is more like (x-rays and blood work) they can do but why put the poor kid though these things let's see how he responds to this initial treatment. We sat back and analyzed the doctors recommendations and agreed 100% as she made us feel so welcomed not overwhelmed and especially not taken ADVANTAGE OF; she (the doctor) could have easily explained that the other things x-rays-blood work were necessary and a must for us to be charged whatever that high cost would have been taking again ADVANTAGE of us seeing our pain and willingness to do or pay anything for our little boy BUT she didn't and we felt her sincerity in her explanations and more about the care and health of the kid than the mighty dollar. Tell you what folks I'd say GIVE THEM A SHOT, I'm sure you will be leaving a review like ours or BETTER...! Thanks to the Doctor and all her amazing staff read more

Words cannot express my gratitude and appreciation for Inland Valley Veterinary. Their 24hr care again was a beacon in the night for our family. When we found ourselves having to euthanize our beloved chihuahua after hours to prevent further suffering they came through for us. We were treated kindly and promptly. They provided us with a room to grieve and say goodbye. They repeatedly told us to take as long as we needed. It was a peaceful crossing for our baby and our family. I highly recommend them for emergencies for your pets. read more

Inland Valley Veterinary Specialists & Emergency Center - RIP our Lilly girl - Veterinarians Near Me - Upland, California

Thank you IVVS for being open and taking care of our cat who is in pain. The staff is really nice and took care of us and our fur baby. Thank you once again to the team at IVVS for helping out. Ashley was very helpful, making sure we understood the bill and thanked me for the review. Glad our fur baby came out okay and going to be okay. read more

Inland Valley Veterinary Specialists & Emergency Center - The reception area, very clean and spacious. - Veterinarians Near Me - Upland, California

Everyone here was so helpful and kind. They took her in as a walk in. Other places weren't opened or they didn't have a surgeon on site. The places that did were charging an arm, leg and a kidney. I sincerely appreciate the care, attention and the affordability. Sydney does too Highly recommend this place read more

Inland Valley Veterinary Specialists & Emergency Center - Walk in patient - Exam room - Veterinarians Near Me - Upland, California

I went to Inland Valley Veterinary Specialists last night and received such top notch and attentive care for my pup. They got him seen so quickly, explained all the care plans in great detail and fully explained the costs. They were very affordable for emergency care. Thank you again for taking such care of my boy read more

Now that we've gotten our cat's remains back, I feel safe writing my honest thoughts about this place. Last Wednesday (3.4.26 at roughly 1:30am), we showed up after a Google search showed IVVS as the closest emergency hospital open near us. My husband called after our roommate found our cat unfortunately passed away. The woman on the phone was kind, at first, and told us they were open and we could bring our cat's body in for cremation. That being said, they were aware we were coming. When we arrived, they let us in the room to take a moment to spend a few minutes saying goodbye before moving forward. Well, it would've been a fine time to mourn...if the two women at the front desk, on the opposite side of the wall to our room, weren't laughing and joking loudly about whatever. And it wasn't just once. This lasted the entire time we were in the room, in and out to process paperwork at the desk. The whole process took less than an hour, and the entire time, the vets were having a wonderful time in the next room, while we were all grieving our loss. The cherry on top would be our roommate's name spelled wrong in multiple ways, including on the back of the clay pawprint they made for us that we received tonight, and the paperwork we originally received that night, both spelled in completely different ways than his actual name. The vet didn't sign our copies of the paperwork either, so we don't even know her name. When we left, however, I waited inside while my husband and roommate went out to the car, so I could speak to the vet. I very nicely told her that the entire treatment was incredibly disrespectful, and as people are mourning a loss, maybe laughing and acting like that was at such a sensitive time was rude and inappropriate. She immediately switched up her demeanor, "I'm so sorry, I haven't worked overnight in months so I'm a little delusional right now. It was unprofessional, but she (the colleague) was making me laugh and we're just trying to make it through the night." Yeah, well maybe they should stay off of the night shifts if this is how they act. We left that night/morning not only heartbroken from the loss of our fur baby, but incredibly offended by the vets' actions. Do better. read more

Just an update from the last 1 star review, attached photos of his bleeding paws, it was a bacterial infection he is now on antibiotics doing better. Even the GP I went to said this place sucks, and they don't recommend this location. Other professionals say this place sucks. Don't go here if you actually need help. read more

Inland Valley Veterinary Specialists & Emergency Center - Bloody paws - Veterinarians Near Me - Upland, California

This is the best emergency vet. Dr. Preux is genuinely kind and caring -- I am so grateful for his care of my pet. The nursing staff is very kind and understanding, and their billing staff is as well. Overall 5/5 stars I will continue to bring my pets here for their emergencies. Thank you Dr. Preux!! read more

We've brought our pets here a couple times and the staff is very friendly and helpful. The intake process is easy and quick and the rooms are spacious and clean. Overall, quality treatment, great customer service and fair pricing. read more

Inland Valley Veterinary Specialists & Emergency Center - My pet waiting for his exam. - Veterinarians Near Me - Upland, California

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Had an emergency visit for my cat! The team was awesome. Very friendly and informative! The doctors were very open, caring and honest and had great recommendations! 10/10 would return if needed! read more

Have brought now 3 cats and a dog here, they've been very helpful and on average more affordable than other emergency pet hospitals. Safe to say this is my go-to from here on! read more

Fast and efficient. Good service with intake of my cat! I'd highly recommend this place

Their concept of time with compassion for the parents of pets waiting is terrible. No concern of for anyone else's time.