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Pet Depot Grooming

5.0 (1 review)

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11 years ago

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Four Rivers Veterinary Center - Dr. Charles R. Faulk

Four Rivers Veterinary Center

(4 reviews)

I wouldn't take another pet there. Because of Dr Tootles lack of care I lost my sweet pug, Bella…read more I will never forgive her for lack of knowledge in treating my baby. She obviously does not know how to take care of short nose breeds, she needs to go back to school and learn how to.

I took my baby to four Rivers he diagnosed her as an abscess tooth after they gave me the…read moremedication and it didn't help the swelling I took her to another vet who diagnosed her with cancer then I called four Rivers back I talked to Melissa she convinced me that the other vet lied to me that she does not have cancer she has an abscess tooth and it had to come out because it was causing her pain and I didn't want that to happen so I took her back in for surgery to have the tooth removed while she was on the operating table the vet left her there to call me to tell me they wanted two euthanize her I said no I want to see her when I got there they met me at the car and they told me he went into cardiac arrest and died at that point I lost it and after thinking I looked at the vet I said he had cancer didn't she he said I believe so everyone knows once you open them up with cancer it spreads when I told him what the other vet had said then they should have checked before they said anymore instead of convincing me she still had an abscess tooth they told me they didn't knock the mouth resuscitation to try and save her I asked if he danger Yes that was her name but she didn't have a dangerous phone in her body my granddaughter named her that but she said let them clean up they didn't want me to go in she tried to convince me I wanted to remember her as she was but I wanted to see her to tell her how sorry I was they went back in about 30 minutes later she came back out and got me and took me in and when I seen all the blood around her mouth coming out of her mouth I knew right then they didn't do no mouth two mouth they euthanize her I sit there with her and told her how sorry I was that I trusted them he was such a big dog I didn't know what to do but a lady had offer to help me with the vet payment but when I was talking to Melissa about it I wanted to have a cremated because I wouldn't be able to bury you Melissa said we can help you with that I thought she was going to do it they was going to pay for it but she went and called the lady that was offering to help me and had her to pay for it which I had to pay that back and the vet bill and when I left I told her I wanted a halter she gave me her word that she would take it off of her when I went to pick dangerous remains up and I left I thought about the halter and I went back to get it they couldn't find them after a couple of days I called back to see if they found it yet that halter costed $30 and it was all I had left of her I talked to Melissa she told me she told the cremation place to remove the halter so I called them to see if they had it but they said no and they also told me Melissa did not tell them that they write down everything they say and the hotel was not mentioned so when I called Melissa back and told her what I was told she tells me well you got it back maybe not the way you want it but you got it back that was heartless I would never trust him with anything and to this day I cry every time I think about how I failed my baby by putting her in someone else's care and trusting them and to this day I feel apologize to her for doing that and as I'm writing this I'm crying my eyes out a clearly do not know what they're doing I would give any thing to go back to that day I know dangerous at peace now and I will see her again someday I know he went against my word and euthanize her but they wouldn't let me go in from the start they had to clean everything up before I got in there so they wouldn't be caught in another lie if only I had trusted Dr Padgett more when he told me she had cancer I could have had some more time with her but I believed Melissa and her lies they never offered the pay for anything the halter the bill I had it all to pay for and to make me think they was going to pay for cremation and they didn't a lady name d Christina Medina did and you can look her up on Facebook and she will tell you she lives in Jacksonville Florida but she's the most beautiful lady I ever seen with a heart of gold who will do anything to help anyone including me a complete stranger if you love your dog your cat or any other animal you think twice before you put your trust into them to this day that doctor has not called me and said I'm sorry this happened never did he apologize he knew he was lying he knew he euthanized danger and didn't give me the chance to say goodbye and I hope she knows how much I love her because I knew how much she loved me she was an amazing dog full of life full of love I thought I had the world when I had her but 3 years later I still have a heart full of pain and regrets because really truly I have no one to blame but myself but trusting one vet and not the other when I did get a second opinion I still went with the first and I will never ever forgive them for the way they did I love you danger sorry that I did that to you

The Paw Spa with Dee

The Paw Spa with Dee

(6 reviews)

I had a very disappointing experience this morning at The Paw Spa, LLC. I was doing a favor for a…read morefriend by dropping off her dog for a 9:30 AM appointment. I arrived around 9:25 AM, having never been to this location before. I don't own pets myself. When I pulled up, I honestly thought the place was abandoned. The building is very small and resembles a converted shed, which was already a little off-putting. Around 9:27, I saw three people exit their cars and go inside the gated area. I followed shortly after with the dog, but when I tried the door, it was locked. I knocked, assuming maybe they just hadn't unlocked it yet since the appointment was for 9:30. At exactly 9:30, someone came out, flipped the sign to "open," and I entered with the dog. I greeted them with a "Good morning," but was immediately met with a rude and aggressive attitude. One of the women told me, very harshly, that I should never knock on the door again because they were inside grooming. I was shocked and confused. I had no idea. Then she snapped, "Can you shut the door? We have air conditioning." At this point I was irritated and honestly felt very disrespected, but I kept my composure since I was doing this on behalf of a friend. When they saw the dog, they started acting strange and commenting that he didn't look like the photo. Another woman came over and asked his name, what services he was supposed to receive, and requested proof of rabies vaccination, which I sent via text as instructed. Overall, my experience here was unwelcoming, uncomfortable, and honestly, disgusting. I don't know if the treatment I received had anything to do with my appearance or race, but I couldn't shake the feeling that I wasn't being treated with the same respect as others might have been. The woman with the dark hair in a ponytail was especially rude and needs a serious attitude adjustment. I would never recommend this place to anyone. The lack of professionalism and basic courtesy was astounding. No one should be treated this way, pet owner or not.

Very pleasant staff and they did exactly what I asked for. Very pleased with the result and would…read morerecommend them to anyone.

Lakeside Kennel

Lakeside Kennel

(2 reviews)

Tonya does a great job of taking care of my four dog whenever we board them there. No complaints.read more

Had an appt. for 2pm and arrived 7 minutes early. This place is very remote, run down, dark and…read moredirty. I provided contact info. and requested vet info. I was told to give the owner and sole employee, Tonya, "2 hours". I'm elderly and the drive from my home was more than anticipated. I back tracked to a near by city and shopped. After almost 1.5 hours, I returned and texted Tonya that I was outside, but that I was just waiting because the drive home and then back was just too far and would take too much gas. I rec'd no reply. She arrived about 5 minutes later yelling " Don't come in! Don't come in!". I sat for a few minutes and contacted a friend. I went in. She had not even began to bathe or groom my $2600 Imperial Shih Tzu! She was trying to cover up this fact by having washed her anal area and was blow drying it! She then shaved my little girl straight down her back from neck to tail! I walked out rather than scream! The damage was done! I am beyond horrified! I returned about 20 minutes later with a check written and to collect my dog...done or not! Another couple arrived to board dogs at the same time. Between phone calls to sell puppies, dogs in the same area in cages barking so loud incessantly so you can't even talk and the smell of old urine and fleas was too much! I was just done! She threw my little dog at me unfinished and never bathed! Shame on her. She should be shut down!

Pet Depot Grooming - groomer - Updated May 2026

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