Just For Pets is amazing! I got my cockatiel, Cheeks, there and the service was exceptional…read more Everybody who works there is so kind. I also love the fact that they hand raise the baby birds so that they are calm and tame when they grow up. Every time I go to take Cheeks to get food, I always bring him so that he can see the other birds. I feel like it is a great way to bond with your bird and learn more about him/her. I will 100% recommend to someone who is torn between a new pet or new store to go to.

Didn't have what I was looking for. I was looking for a Hahn's Macaw or a Conure. They don't have…read moreexotic birds

I personally wanted to leave a review because of the customer service we got by this lady named…read moreAnna. She was really helpful with getting us get fish while the store seemed very understaffed. Super knowledgeable about the aquatics & probably the best customer service in a retail store that I've gotten in years. In addition to Anna being so helpful while other customers were impatient... and vocalizing that.. - the fish themselves all looked healthy in the tanks & well taken care of. Thanks again Anna!

I have been going to this branch for more than 2 years and now all of a sudden one of the employee…read morein that location was trying to make some extra money by asking 20$ more just to take good care of my dog. When I take it for grooming. Petco needs to hire more professionals and not side money hustlers. This is so disrespectful for the pet lovers in the neighborhood. This is not tolerated. I'm the community head of the Burtonsville and k will make sure all of the members in the community go to a different branch and not go there anymore. There used to be nice folks there before and I don't know what happened. The employee name as she mentioned was DANI. Please PETCO kindly take action on this asap. Thanks...

I was looking for an aquarium of unusual dimensions that is very difficult to find in pet stores…read more One online source wanted $400 just for shipping to my home. I found this aquarium as a special order item for in store pickup at MPS&M, and it was priced very reasonably. I didn't mind the 2 1/2 hour drive from Delaware to pick it up. Natasha took my order over the phone and called me when it came in the next week. I drove down and picked it up the next day and she even helped me load it into the car. I was very impressed with the service I received.

Visited here for the first time recently and highly recommend!…read more They have a wide selection of treats, food and d toys for your furbabies! They also have a bathing station if you are in need of space for big dogs. The lady working up front was also super friendly! She had her dogs with her and we talked briefly. The prices are hit or miss. I would recommend looking up the prices and comparing before you purchase. For example, one of our cat's favorite banana toy is reaching its end so wanted to get a new one. Here it was $11.99 compared to $7.99 on Amazon. However other toys were better, the Kong avocato i purchased was $5.99 when it was higher elsewhere.

Want to give a heartfelt shoutout to the amazing team here. All the staff are wonderful. And…read moremanager Nina is a real sweetheart. My dog loves her. We come here a lot. My dog is old and has trouble eating. I really appreciate them helping us. Thanks so much.

I have never had an encounter as badly as the one I had today. A few weeks ago, I went in for the…read morefirst time with Princess Leia, my new Shih Poo. Although I was a bit taken aback by the expensive prices, I went ahead and purchased two packages of treats for my dog. One of them was a package of bully sticks, but they made my dog throw up everything she had eaten that day. I no longer had the receipt, but figured that since it was a boutique pet store, they would certainly let me exchange the package for something else. I walked in and nicely asked if I could exchange the package because they were making my dog sick. Very angrily, the guy working there said, "If you don't have a receipt or an account here, I can't do anything to help you." I was pretty taken aback by the attitude and the answer. As I turned to walk out, he said, "Fine, I'll do it. You can exchange it." I found a couple of things to exchange it for and as I brought it up to the counter, I said that maybe I signed up for an account last time I was there because I seem to remember giving them my phone number. He then punched the palm of his hand with his fist! What the heck!? I then laid my original purchase and what I had chosen to exchange on the counter and said, "You seem like a really angry person, so I'm just going to lay these here and leave for good." Not only have they lost a customer, I will be preaching from the rafters that it is not a good place to go. I actually felt unsafe with this individual near me. Also, even Kohl's lets you exchange something without a receipt and even without tags (these treats at least still had a UPC on it) but a boutique store that charges a lot more than most pet stores won't? Not a good look.

I have gotten two healthy dogs that have lived longer than 10 years from his store…read more 1. Let's say the police or aspca shuts down a Maryland puppy mill they find in the area and the pound or shelters are FULL and will euthanize any new animals they receive. (including puppies) INSTEAD... Just puppies purchases them gives them veterinary care and ensures their health to give puppies a better chance...HYPOTHETICALLY SPEAKING... then maybe all the assumptions and accusations about puppies coming from the mills are true. BUT I don't see how this business is the villain because where there is demand there will eventually be supply. If someone is a breeder full time and they sell puppies and make a living off of it they are somehow better than a business (freestanding store) that does the same? If you don't want tp support this business then, well, don't! but don't write crappy reviews if you don't have your facts in order because then YOU BECOME the hypocrite because you never received services from this business. ****Health guarantee was great, two healthy dogs, great caring staff who were sad and happy to see me adopt my puppy. Customer loyalty discounts are applicable and yes, puppies that that haven't been house trained or bathed for the first time are very very stinky! ALL animals have body odor even HUMANS!

Back in the day my friends and I use to swing up Route 1 to Hard Times cafe and eat 10 cent wings…read more Then with our bellies full of BBQ sauce and bleu cheese, we'd head on down to Just Puppies to pick up and play with the little guys. Well, it's true when they say you can never go back. The Hard Times cafe was destroyed and replaced by a bank, and the Just Puppies is a sad, depressing shell of what it once was. You were once able to open up any cage and take out a puppy. They you could walk it over to a small play area and have it run about for a bit. Or if the rooms were filled, you could simply hold the puppy in your arms. Then they locked up all the cages and you needed permission to pick up a puppy. Now, you need to give your photo ID to handle a puppy. The end result is that the puppies are getting petted and handled a lot less often, leaving them whimpering and longing for attention. Add to this the dog pee on the floor around the cages and you're left with a pretty depressing place (and depressing yelp review!). Whatever was once good about this place is long gone. Now it's just a urine-soaked puppy mill.

I like this store. It's got a lot of choices. People are friendly. I had a $5 credit but was told I…read moreneeded to download app to use it though. Sigh. That was the only issue.

Ah!!!! Seeing this place was a nice surprise. I remember when Petco first closed and I was so…read moredisappointed. Then a few months later, I saw that the building had been split in two, and Dollar Tree took over one side. I didn't expect a pet shop to take over the other half later on, given the much smaller size... but here we are! On my way back from some nearby business, I decided to drop in before they closed. The place is bright like most pet stores are, and it is split into 4 aisles -- mainly for dogs and cats. But, they have aquarium supplies and other miscellaneous things. I saw a small section of fish and an adorable sleeping ferret in the back! They didn't have the brand of cat food that I currently get, but what they do have is neatly organized and I could see myself becoming a regular for fish-related things or backups. It could be because they're new, but their aquarium section is so CLEAN! I have no concerns about the health of those fish. I also had a great time chatting with the staff, asking questions, talking about my experiences, listening to his answers... it was all very pleasant. When I return, I'll update with pictures of everything!

I can't put my finger on it here, but I feel like this was a supermarket prior to it becoming a…read morePetco. It is, by far, the oddest one I have been in. I honestly felt like there was extra walking to enter this location. I usually try to not come to one of these locations unless I really have to. But with the last litter box purchase it seems that the only place that is a brick and mortar store is a Petco, unless I go the route of online shopping. It has been hit and miss when showing up to a location in hopes to finding items for the litter box. Sometimes they have the items, but other times I have to travel further or order online. Walking in here, I didn't have high hope because of that. I was in luck this day, the item I needed was in stock and I was able to grab it and go. Well, go at a leisurely pace that is. When I got up front I was met with a lackluster employee who could have cared less if I was in the store or not.

I'm only giving this a one star because I have to, it deserves ZERO stars! Groomer Kimberly shaved…read moremy mini bernadoodle's fluffy ear hair off today. I think she did it intentionally. And if it wasn't intentional then she has no business being a groomer! She claims her ears were matted. They were not matted to the point of needing shaving! I would not recommend her or the groomer Brittany to care for any animal. My dog left with no hair on her ears, she has scars, and I paid double of what I usually pay. I did not receive a refund, but I hope to since I filed a case with corporate HR! My dog didn't even have the groom smell! I'm devastated! I had 9 previous grooms at this location with another groomer (Jade) who no longer works there. She was awesome. This has never happened before and my puppy is only 11 months old! Kimberly and inappropriate Brittany need to be reprimanded and fired. I'm upset with Brittany because she got involved in my conversation rudely and unprofessionally! Please do NOT let these people groom your pets, their attitudes are bad and they have no empathy.

WBU in Columbia is amazing. The staff is kind and helpful and really know what they are talking…read moreabout. The store is peaceful and filled with high-quality and reasonably priced bird items. I can't wait to try out the cool events they have.

As a storm rumbles outside, with the rest of his village of Berk training cohort having gone for…read morethe evening, Hiccup turns the pages of his Viking clan's most sacred possession: The Book of Dragons, a descriptive accounting of every dragon believed to exist, and reads aloud, "Strike class. Thunderdrum. When startled, the Thunderdrum produces a concussive sound that can kill a man at close range. Extremely dangerous. Kill on sight. Timberjack. Skrill. Whispering Death. Burns its victims, buries its victims," Hiccup continues to flip pages, "chokes its victims, turns its victims inside out. Extremely Dangerous. Extremely dangerous. Kill on sight. Kill on sight. Kill on sight. Night Fury. Size unknown. Speed unknown. The unholy offspring of lightning and death itself. Never engage this dragon." Luckily, for those of us who have grown up with the much-less-risky and more accessible hobby of birding, there is no shortage of books that could instruct and fascinate audiences: David Allan Sibley's The Sibley Guide to Birds, Ken Kauffman's Lives of North American Birds, and, most recently, Amy Tan's Backyard Bird Chronicles, to name a few. But where should book lovers and birders alike head for suet, birdseed, and feeders of all kinds? If you live in the DMV, you could choose no better destination than Wild Birds Unlimited, located at 6955 Oakland Mills Rd in Columbia, Maryland, which just happens also to be next door to the Queen Takes Book bookstore. With culinary avian delectables ranging from Bark Butter Bits to no-melt super suet and feeders ranging from cardinal-, hummingbird-, finch-, and bluebird-specific feeders to Eco-tough, FeatherWeight, squirrel-proof, and tray feeders, and a staff that is both welcoming and knowledgeable, Wild Birds Unlimited in Columbia is a dreamlike destination not unlike How to Train Your Dragon's Berk, but other locations can be found in 43 states.

The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

This is by far one of the best PetSmart locations in the area. This store is always so tidy, well…read morestocked, and has the most helpful staff I have encountered in a long time. When I am up this way shopping I make it a point to stop here for my pet needs. My cat currently has a litter box that takes a certain type of litter and can only use that type. Most places are either out of it or do not stock it. Each time I come here, they not only have it, but they have more than one bag on the shelf. Checking out is a breeze here as well as the staff run it smoothly and get the customers taken care of as fast as they can. Each visit and interaction I have had with them has made me want to come back here.

Been coming here for awhile. With two cats over the years. This Petsmart has the best service…read more Dedicated to helping with your needs for your animal. Everyone is so pleasant. And my Cat Came out lovely with a bath and nail clipping. Thanks again