Can you tell you how HAPPY I am to not wipe up mouse $h!t on a weekly basis anymore???…read more I'm a huge animal lover married to a vegetarian, so when hubs and I discovered mice in the house, we tried to deal with the problem the way us Madison tree-huggers do: by using live traps and some "alternative methods" we found online. Maybe they're called alternative methods because they're the alternative to effective methods? Hmmmm....maybe cedar shavings and peppermint-oil-soaked cotton balls aren't solid pest control? After literally YEARS with no luck whatsoever, hubs & I finally caved and got professional help. I wish I would've made this call about 4 years ago! I chose this company because it's a local family business, not a huge corporate chain. I also liked that they have a female technician. It means A LOT to me because I work in a male-dominated, very dirty job, and society needs to see more women in these roles. When I called Kwik Kill they were very polite offered to come out the very next day. Bonus points right there. They gave me a very accurate estimate over the phone (another bonus) and arrived in a normal looking hatchback vehicle (BIG bonus). I mention the car because I was a little worried that they'd pull up in a huge flashy van with either a big, bold logo on all the sides, or big mouse ears or 3-D bugs glued to the roof which would inform the entire neighborhood that we have a serious mouse problem. ;D Big sigh of relief there! Our dogs are notorious for catching rodents, plus we have a lot of hawks and owls in our neighborhood. Naturally I was very concerned when I learned that poison was going to be used. Kwik Kill explained that the dogs or other predators would have to eat a significant number of poisoned mice to cause any harm to them, which put me at ease. They explained how it works using SCIENCE & FACTS, not "Eh, don't worry about it." (More bonus points!) They also didn't use snap traps or glue traps, which are particularly cruel and inhumane. Our technician placed the bait boxes in areas where our dogs had zero chance of getting at them. (More bonus points.) Then the tech filled in all the holes around the foundation where a mouse could squeeze into the house. He gave us some info like what NOT to put in our bird feeders. Like I said, we love wild animals...when they're outside. A few days after setting up the bait boxes, we didn't see ANY sign of mice whatsoever. Not only do I not have to wipe up mouse $h!t on a weekly basis, but I also don't have to hide the butter in the toaster oven anymore! I feel THAT confident leaving it on the counter! The worst part of the experience was dealing with the smell that followed. I blame myself and hubs for waiting too long to get professional help. Like I said, we should've called Kwik Kill years ago. Before we called we were catching between 1-4 mice at a time in our live trap, so that's on US for allowing things to get out of hand. Thankfully the smell was kept in the basement, where we only go to do laundry. Hubs & I went through everything looking for the nest/bodies. We only found 2 dried-out dead mice. Just to be on the safe side, we threw them in the trash so that neighborhood hawks wouldn't eat them. Even after all that, the smell was still present a couple days later, even with the air purifier running. Then, like music to my ears, Kwik Kill called to schedule a follow up. I'd completely forgotten that they were going to do that! When Breanna came out to check the traps, I mentioned that we couldn't find any more mice but that the smell was so strong that the air purifier couldn't get rid of it 100%. She explained that the dead mice might be inside or behind our insulation and that's why we couldn't find more. She also said we shouldn't be tearing through fiberglass anyway. I completely agreed with her expert & professional opinion. I work in the building trades and fiberglass is NOT fun to deal with! The 2 mice we found were dried out, meaning no fluids oozing into woodwork, etc. If our issue was with rats, squirrels, or anything larger, I'd suit up and dig through the fiberglass to protect my home. Breanna assured me that the smell would start to go away soon, but in the meantime she set up odor neutralizers, which started to work immediately. I'm not exaggerating-it was like night and day difference! In hindsight I should've called them about this sooner. And because some people can be sensitive to smells, Breanna had the foresight to ask if I was okay with the smell before arranging the odor neutralizers. OMG!!! Could I rave any MORE about how wonderful this family-owned, female-empowering, local business is??? Probably, but I'm hungry and want to make some toast. I'm going to use butter on it...butter that's been sitting untouched on the counter.

Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

Very professional, clean and thorough. We signed up our condo association for exterior rodent care…read moreand the service Kwik Kill Pest Control provides is valuable to our association. Worth the money we pay.

Very professional and courteous service! I recommend this company and the service technicianread more

John Walker has been servicing The Speckled Hen Inn Bed & Breakfast for many years and, as new…read moreowners that purchased the Inn in 2016, we were fortunate to have John as a preferred vendor already working here. He is extremely knowledgeable, has many years of experience, and has become very familiar and intuitive with our property's nuances. We would highly recommend John for any pest control needs!

From the owner: Pet Control for Homes and Businesses, Available by Appointment, Over 20 Years Experience…read more Services: Insurance Plans for Pest Control Business Owners, Ants, Bees, Wasps, Box Elder, Asian Beetles, Mice, Rodents, Rats, Earwigs, Spiders, Millipedes, Centipedes, Available by Appointment.

This is a non refundable, you-cannot-cancel scam. Even if they falsify service tickets you are not…read moreallowed to escape charges. They have told me "we just completed service" at your location without stepping foot on the property (I have cameras). The next visit was done within less than 10 min of work being completed and a bill for $129.00. My best option is to pay them to not come for their last visit. Oh, and the bugs have never been worse. don't be an idiot like I was. Stay away. Awful, awful, awful

Brittany manager is absolutely the rudest unprofessional person I've ever worked with…read more They their sales reps come to your door and lie about what you're signing up for, when they perform a terrible service and say that you can terminate that is not true continue to send you bills until you pay them. If anybody would like to reach out to me personally to discuss Brittany has handled the situation please do pest control company signing a deal with the devil! I would give them zero stars, but that's not an option Again, I strongly strongly recommend you do not use this company for anything! There are many other companies out there that are honorable respectable, and have integrity unlike this company.

My daughter had them come in . Her card wasn't working for payment. They asked me I used my card…read morethat employee assured me it would be a one time charge and my card wouldn't been saved. As time went on they kept charging my unsaved card! Multiple months. Still waiting for a refund!! They claimed it was sent out August 30th . We called multiple times . It's October. So buyer beware!

My parents are in their 80's. They were embarrassed due to a bug situation they had no control…read moreover that presented to their home. They had never encountered a situation like this so they chose Orkin. They trusted this company to help them, and they failed. They not only didn't resolve the situation in 6 months, the individual that was in charge of the Dubuque location was very difficult to talk to and work with. After spending $3000 dollars with no resolution and unable to get their money back, we went with a local reputable company. We came to find out that at least one of the chemicals used was not for this type of problem. We also resolved the situation with 2 applications and 1/3 of the cost with a 60 day guarantee with another company. To say we were angry & disappointed is an understatement. My mother was affected by bites over 4 + months that didn't need to happen. I'm posting this to bring awareness to our situation so others don't get taken advantage of like we felt due to the 6 month experience with this company. I would not recommend.

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

I wish I could give these guys ten stars!! What a great company! Over the winter, wild life invaded…read moreour crawl space. We needed help! We called Jessie at Drop Dead Pest Solutions and he responded right away. Jessie was so kind and helpful! He even helped us find a company to repair all the damage in the crawl space. Thank you Jessie and crew!

Great company to work with. Jesse was very professional and got the job done quick. If we ever have…read moreissues with a pest again we will not hesitate to call him!