Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

Kyle, Breanna, and team did a great job on the army of ground wasps in our yard. Super responsive…read moreand they called ahead before arriving which was really nice to know. Good info to keep our pets away from the area after treatment. Very localized application: 24 hours later and the wasps are gone and the bees are still happily buzzing around Thank you!!

We have a new home and it was recommended by our inspector that we have a pest control service come…read moreout because there was evidence in the attic that there had been mice in the house. As soon as the weather turned, we found some droppings under the sink, and set some traps. After catching a third mouse, I called in the experts at Kwik Kill. Jake listened to my concerns and I showed him where the mice had been caught. He then did an inspection of our house and determined where to set up traps and then sealed all of the cracks/entry points on the outside of the house. They made additional recommendations on things we could do to prevent critters from getting in. The cost of the service is not cheap; but it includes a second visit to check on how things are going. Pest control is not nearly as fun to spend money on as picking out new housewares, but Kwik Kill did a good job making it painless. They were professional and I feel confident that very soon the mice will only be outside my house - where they belong.

CarpenterAnt Treatment…read more Kwik Kill was able to schedule my appointment quickly to address the need. The tecnician was prompt and communicted his arrival time with me via phone. when he arrived he explained the process and walked the house with me talking through his analysis thoroughly. He compled his treatment well and talked me through possible next steps. I highly recommend this company

John Walker has been servicing The Speckled Hen Inn Bed & Breakfast for many years and, as new…read moreowners that purchased the Inn in 2016, we were fortunate to have John as a preferred vendor already working here. He is extremely knowledgeable, has many years of experience, and has become very familiar and intuitive with our property's nuances. We would highly recommend John for any pest control needs!

From the owner: Pet Control for Homes and Businesses, Available by Appointment, Over 20 Years Experience…read more Services: Insurance Plans for Pest Control Business Owners, Ants, Bees, Wasps, Box Elder, Asian Beetles, Mice, Rodents, Rats, Earwigs, Spiders, Millipedes, Centipedes, Available by Appointment.

This is a non refundable, you-cannot-cancel scam. Even if they falsify service tickets you are not…read moreallowed to escape charges. They have told me "we just completed service" at your location without stepping foot on the property (I have cameras). The next visit was done within less than 10 min of work being completed and a bill for $129.00. My best option is to pay them to not come for their last visit. Oh, and the bugs have never been worse. don't be an idiot like I was. Stay away. Awful, awful, awful

Brittany manager is absolutely the rudest unprofessional person I've ever worked with…read more They their sales reps come to your door and lie about what you're signing up for, when they perform a terrible service and say that you can terminate that is not true continue to send you bills until you pay them. If anybody would like to reach out to me personally to discuss Brittany has handled the situation please do pest control company signing a deal with the devil! I would give them zero stars, but that's not an option Again, I strongly strongly recommend you do not use this company for anything! There are many other companies out there that are honorable respectable, and have integrity unlike this company.

My daughter had them come in . Her card wasn't working for payment. They asked me I used my card…read morethat employee assured me it would be a one time charge and my card wouldn't been saved. As time went on they kept charging my unsaved card! Multiple months. Still waiting for a refund!! They claimed it was sent out August 30th . We called multiple times . It's October. So buyer beware!

My parents are in their 80's. They were embarrassed due to a bug situation they had no control…read moreover that presented to their home. They had never encountered a situation like this so they chose Orkin. They trusted this company to help them, and they failed. They not only didn't resolve the situation in 6 months, the individual that was in charge of the Dubuque location was very difficult to talk to and work with. After spending $3000 dollars with no resolution and unable to get their money back, we went with a local reputable company. We came to find out that at least one of the chemicals used was not for this type of problem. We also resolved the situation with 2 applications and 1/3 of the cost with a 60 day guarantee with another company. To say we were angry & disappointed is an understatement. My mother was affected by bites over 4 + months that didn't need to happen. I'm posting this to bring awareness to our situation so others don't get taken advantage of like we felt due to the 6 month experience with this company. I would not recommend.

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

Great company to work with. Jesse was very professional and got the job done quick. If we ever have…read moreissues with a pest again we will not hesitate to call him!

From the owner: Animal Removal, Bat Removal, Rodent Removal, Asain…read moreBeetles-Boxelderbug-Spider-Wasp-Earwig-Ant-Bedbug-Cockroach-Fly Control