Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

Kyle, Breanna, and team did a great job on the army of ground wasps in our yard. Super responsive…read moreand they called ahead before arriving which was really nice to know. Good info to keep our pets away from the area after treatment. Very localized application: 24 hours later and the wasps are gone and the bees are still happily buzzing around Thank you!!

Very professional and courteous service! I recommend this company and the service technicianread more

Don was fantastic to work with while taking care of our mouse problem. He walked me through all the…read moredetails so I understood exactly what was going on and what to expect. He also called ahead to confirm his arrival, which I really appreciated. Professional, thorough, and easy to talk to--highly recommend!

John Walker has been servicing The Speckled Hen Inn Bed & Breakfast for many years and, as new…read moreowners that purchased the Inn in 2016, we were fortunate to have John as a preferred vendor already working here. He is extremely knowledgeable, has many years of experience, and has become very familiar and intuitive with our property's nuances. We would highly recommend John for any pest control needs!

From the owner: Pet Control for Homes and Businesses, Available by Appointment, Over 20 Years Experience…read more Services: Insurance Plans for Pest Control Business Owners, Ants, Bees, Wasps, Box Elder, Asian Beetles, Mice, Rodents, Rats, Earwigs, Spiders, Millipedes, Centipedes, Available by Appointment.

Fenix responded to my request the same day. Sent someone out within a week. The cost was 1/2 that…read moreof Terminex or Orkin and they covered more area. Signed up for regular service!

Milwaukee WI - Had multiple scheduled visits with Fenix. No show, did not call, terrible way to…read morerun a business. I do not recommend this company. I called and complained, their response was I was locked into a one year contract and couldn't get out of it. As a senior citizen who is full time resident of Florida this experience is beyond frustrating.

My daughter had them come in . Her card wasn't working for payment. They asked me I used my card…read morethat employee assured me it would be a one time charge and my card wouldn't been saved. As time went on they kept charging my unsaved card! Multiple months. Still waiting for a refund!! They claimed it was sent out August 30th . We called multiple times . It's October. So buyer beware!

My parents are in their 80's. They were embarrassed due to a bug situation they had no control…read moreover that presented to their home. They had never encountered a situation like this so they chose Orkin. They trusted this company to help them, and they failed. They not only didn't resolve the situation in 6 months, the individual that was in charge of the Dubuque location was very difficult to talk to and work with. After spending $3000 dollars with no resolution and unable to get their money back, we went with a local reputable company. We came to find out that at least one of the chemicals used was not for this type of problem. We also resolved the situation with 2 applications and 1/3 of the cost with a 60 day guarantee with another company. To say we were angry & disappointed is an understatement. My mother was affected by bites over 4 + months that didn't need to happen. I'm posting this to bring awareness to our situation so others don't get taken advantage of like we felt due to the 6 month experience with this company. I would not recommend.

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

I wish I could give these guys ten stars!! What a great company! Over the winter, wild life invaded…read moreour crawl space. We needed help! We called Jessie at Drop Dead Pest Solutions and he responded right away. Jessie was so kind and helpful! He even helped us find a company to repair all the damage in the crawl space. Thank you Jessie and crew!

Drop Dead Pest has been spraying our house spring and fall for the last 8 years and I can't recall…read moreever seeing one bug. Jesse is professional, prompt, efficient and thorough. He's taken care of our mice, moles and bat problems as well. Very impressed with his level of service and expertise. Thank you Jesse James!