This is a non refundable, you-cannot-cancel scam. Even if they falsify service tickets you are not…read moreallowed to escape charges. They have told me "we just completed service" at your location without stepping foot on the property (I have cameras). The next visit was done within less than 10 min of work being completed and a bill for $129.00. My best option is to pay them to not come for their last visit. Oh, and the bugs have never been worse. don't be an idiot like I was. Stay away. Awful, awful, awful

Brittany manager is absolutely the rudest unprofessional person I've ever worked with…read more They their sales reps come to your door and lie about what you're signing up for, when they perform a terrible service and say that you can terminate that is not true continue to send you bills until you pay them. If anybody would like to reach out to me personally to discuss Brittany has handled the situation please do pest control company signing a deal with the devil! I would give them zero stars, but that's not an option Again, I strongly strongly recommend you do not use this company for anything! There are many other companies out there that are honorable respectable, and have integrity unlike this company.

Great company to work with. Jesse was very professional and got the job done quick. If we ever have…read moreissues with a pest again we will not hesitate to call him!

From the owner: Animal Removal, Bat Removal, Rodent Removal, Asain…read moreBeetles-Boxelderbug-Spider-Wasp-Earwig-Ant-Bedbug-Cockroach-Fly Control

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

Sales person took a large sum payment from my wife. Oversold the "infestation" as we were told by…read moretech doing initial treatment. Several issues with this company: 1. Very poor explanation of services when purchasing. Paperwork is also very vague-could be itemized so customer can see exactly what large sum covers. When called, Company refers questions to the "portal" which contains the very same paperwork. We were told the inital visit would likely be two techs and expect them to be in and out of the house for half a day. 2. Initial treatment visit-tech told us he was unimpressed by the pest activity we were told we had. He spent approximately one hour outside only. Per service receipt, he sprayed for some ants, applied a bit of spray foam and dropped two mousetraps. 3. Same tech, during the "securing the premises" process, proceeded to stuff steel wool into GAS WATER HEATER and FURNACE VENTS as well as Sump Pump pipe. This was all discovered by Furnace Repair Tech who was subsequently contacted as the furnace was not operating following this visit. He promptly removed all blockages and furnace worked fine. Pretty sure the Gas company frowns on this practice. My advice: Call someone who knows what they are doing.

Stuck behind a wil-kil truck parked in a handicap spot downtown while he's making a service call…read more There's only one handicap spot in the neighborhood, but MULTIPLE loading zones. If this is evidence of how they treat people I would never use them. Oh, now he's on the phone leaning against the building while he knows I am waiting, my handicap parking tag clearly displayed. Thanks buddy.

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

I am beyond thrilled with Ready Pest Control. They provide me a tremendous service, I am forever…read morethankful. They have a great mice program & have kept our property safe for over 10 years. We are very allergic to bees, Ready Pest has kept my kids safe. We are on their quarterly service for $99 & they come back for free if we have any issues at all. I can text the office rather than calling & my text are returned promptly during business hours.

I wish I could give this company a 0. My neighbor uses this company and gets boxes of mouse and rat…read morepoison placed around her home. These are scented to attract rodents. The service provider placed them all around her home and some of them at within 15 feet of our lot line. I have a very well behaved dog that always stays in our yard but not when being lured by tasty poison. The black box was easily picked up by my dog and broke open to provide him with multiple chucks of tasty poison. We needed to urgently know what chemical this was to determine next steps with the animal poison control center. My neighbor provided us with the invoice slip and I called the company. They kept me on hold for 18 minutes until I hung up and never called me back at the number I provided. If a company is willing to attract people's pets to their poison they need to be willing to provide basic information in an emergency when time matters to safe your pets life. I am disgusted.

I believe this is my second year with Mosquito Squad of Madison. Five stars. Highly recommend. I've…read morebeen a homeowner for many years and this is the most consistent and best yard service that I've had. I am having the first treatment of the season today and just as their heads up text message indicated, their technician was here on time, professional, and thorough. And with a smile. Damn. Just like last year. The enjoyment of being able to use our yard, reasonably free of flying pests is most excellent. Of course, 100% mosquito free is not guaranteed because, well, you know, Mother Nature. But Mosquito Squad does everything within their powers to work with Her and to balance our use and enjoyment and respecting the environment. And did I mention at a very competitive and reasonable cost? They are. And I know if there are any problems, they back up their work and promptly, too.

Very and extremely disappointed in mosquito treatment since the Stoughton locaotion rpetired and…read moreMadison mosquito squad took over. Yard treatment done in less than 8 minutes by 1 person plus change of fly trap inside a chicken coop. Wow. And I have a 1/4 acre of property. That guy is fast. Didn't even see him do the back of yard. Over $800 for 7 treatments. What a waste. One month we couldn't even go outside. Had a retreatment where tech said he used 5 gallons of product. No problem with mosquitos. Otherwise only 2 gallons always used by you. Was with Stoughton location for at least 5 years. Sad to say you managed to lose our business in one season of treatments.