I contacted this company thru their AI at 8:30 in the morning. At 11:30 I called and talked to a…read moreman who said he would give my info to "Avery" and he or she would call me right back. At 1:30 or so I called again, and a man transfered me to a lady, Jessica maybe, she said she felt like somone would be able to come out but I needed to pay 199.00 to her now and wanted to get my credit card info. I decided to just say no thank you especially since they wanted money before anyone even came out. She said the final bill would more than likely be much more than the 199.00. I thanked her and hung up. Won't be calling them again for anything. I called another company and they were here in less than an hour. This happened on 8-4.

Modern Exterminating Company provided prompt and thorough pest control services that exceeded my…read moreexpectations. Their team was knowledgeable, courteous, and took the time to explain the process clearly. They quickly identified the issue and used effective treatments to eliminate the problem. Follow-up communication was excellent, ensuring the pests stayed gone. If you want reliable and professional extermination, Modern Exterminating Company is the team to call.

We've been with Home Pest Control since we bought our house 15 years ago. They provide quarterly…read moreservice for pest, spray outside our house, our shed, and are always careful of our pets. The few times when we had a problems between regular service, I called them, they responded quickly, and took care of whatever the particular problem was. Our technicians have always been personable, professional, and efficient. I would recommend them highly.

I am giving Rocket Pest a 1 Star review. We hired them to come out to our newly purchased house to…read moretake care of a roach issue. They came out cleaned all the webs from around the house sprayed the outside and inside for bugs and laid poison for the roaches. Didn't quite work the first time and we requested they come out again ( they came out for free), they came out with in days of calling and laid another round of spray and poison down; within a week we had no sighting of bugs in the house , GREAT! Now a month or so later we see a mouse in the garage at first, and after a day or so find evidence of them in our kitchen ; oh boy we gotta get this handled. We were scheduled for pest control to come out for the 3 month service so we waited for our regular guy, he showed up. We informed him of our issue and he said he would have to schedule someone else to come out, we said okay. Two days later another gentleman shows up. He walks around the outside of the house in 4 minutes comes in and looks around the kitchen and walks back to his truck. Then comes back in and hands us a quote of $2400 to change our crawl space foundation vents and extermination because one of them has a small tear in the screen on the bottom. I couldn't believe my ears. Not only does this guy show up and spend a total of 5 minutes "inspecting" in which he has no clue in what he was doing , he then has the audacity to hand a $2400 quote over to me for some foundation crawl space vents we don't even need!!!!! If this clueless salesman would have taken even 10 seconds to look in our crawl space through the door ( undue the latch and swing the door open) he would have seen it is freshly and fully encapsulated from the ceiling to the floor and surround in which the house would not even need the quantity of 10 automatic $35 foundation vents. FYI an encapsulated foundation with humidifier does not need venting. After hearing how Rocket Pest Control was trying to screw us over with a punk salesman on something that we didn't even need in addition to not even being able to treat the problem without charging us an additional charge, we were done. After he left we immediately called to cancel our service with them with a $100 cancellation fee just to bend ya over a little bit more. Every day for 10 days after we canceled our service, we continued to get emails trying to get us to sign and pay for the $2400 job. I am including pictures so you yourself can read through the documents ( look at the service price , Notes, extra monthly fees, and NO GUARANTEE disclaimer), they do great for standard roaches, ants, and spiders but hurt your wallet for no good reason other than to benefit themselves, GOOD LUCK. Ps we were able to get rid of the mice with glue traps and poison.

Do not work with this company. I signed a contract for 2-years, however at the end of the two years…read morethey have continued to bill me, though I communicated that I was not renewing. Very poor work practice.

I started a trial run of this pest control company. The salesman, who talked to me , said if I was…read morenot completely satastied I could cancel the membership. However, when I tried to cancel the membership, they added a 250.00 fee. I called and asked to have this charge removed. The company declined and said they would send it to collections.

No quotes provided through the platform, only requests to call the company despite completing the…read moreissue module. No quotes provided through the platform, only requests to call the company despite completing the issue module.

Value. They're just asking for details I already provided on the initial form like my name number…read moreand email

Steve Kinard is the best. His experience and customer service skills shine. Took the time to…read moreexplain all processes and completed our inspection with efficiency and professionalism. Thanks Steve. We request Steve to do our quarterly pest control! A committed veteran of the company whose tenure shows. He said we are the most important as customers! Doug and Donna

So my parents moved into a new home a year ago and signed a one-year agreement for them to come out…read moreand take care of the home. The payments have been timely and have never been an issue. They have only come out like three times. Let me tell you that the insects and spiders must know because they are visiting too often. When we went to cancel the services that were not even being done, they said that we had to find out our contract, mind you, the 12 months had already been paid off. They also wanted to add some more charges, but never came out and talked with us about what they wanted to add beyond what the contract was for. Now, so now we are the pest control for our own home, and once we are 12 months out, we are done. This is not what we expected from a company that charges and barely comes out at all, and we are near the woods, so we are no strangers to the bugs. Save your wallet and do it yourself, or go with a local company and talk with them beforehand, and have a clear understanding of what is going to be done, when the charges are due, and what that covers, as well as how often they are coming out to treat the area.

Rebecca was my tech today for mosquito treatment, and for the last treatment. She provided prompt,…read morecourteous service. I appreciate the commitment to excellent service!

We recently had Eric Calabrese from ClearDefense out to our home in Chapin to investigate some…read morescratching sounds and suspected mouse activity. I cannot recommend him highly enough. From the moment he arrived, Eric was professional, approachable, and incredibly knowledgeable. He took the time to walk through every area of concern with us--the kitchen, pantry, laundry room, under the sinks, the garage, and even did a thorough exterior inspection. He didn't just glance around; he got down on his hands and knees, checked voids behind cabinets, examined droppings to determine age and size, and explained exactly what he was seeing. What impressed me most was his honesty and education-first approach. When he found droppings, he showed us the difference between fresh and old ones, pointed out which were from mice versus lizards (skinks) based on the texture and white uric acid tips, and estimated we were dealing with just 2-3 mice rather than a full infestation. That transparency meant a lot. Eric also took the time to explain why we might be having issues--pointing out the gap under our garage door, the back patio door that doesn't always latch properly, and how our proximity to the retention pond increases rodent pressure. Instead of pushing expensive treatments, he prioritized exclusion: sealing entry points, setting snap traps strategically, and following up in two weeks. He even explained why he avoids exterior bait boxes to protect the local cats and wildlife, which showed a genuine care for our property and the surrounding ecosystem. We also discussed ants, flies, termites, and even snakes--Eric answered every question with patience and expertise. He made us feel like partners in the process, not just customers. If you're dealing with pests in the Chapin area, ask for Eric. He's thorough, honest, and clearly passionate about what he does. We're grateful for his help and will absolutely use ClearDefense for any future needs. Thank you, Eric!

It took 3 days from the time I called them until they came out. I think that's a bit too long when…read moreyou have a pest infestation. Then I called within a few days of them treating, and let them know there are still too many pests (ants). Was told they'd get someone on it. After 2 weeks, I called again and was told that I had to wait at least 2 weeks for another treatment and that I would be put on priority. The next day, (2 weeks to the day) I had dozens of ants in my kitchen, all over my stove and microwave, so I texted the technician and he said he'd get with the branch manager. Heard nothing. Now it's the weekend, and they're closed. But the ants don't care. Just saw a few more on my stove, even though I've used mint to repel them. Really not happy. If I find ants a few days to less than 2 weeks after they treat and they can't come out to figure out how to keep them away from my house, then it's not a company I want to deal with.

From the owner: At Gregory, we are dedicated to providing pest solutions in a professional, ethical, caring manner…read morethat earns our customers' trust and satisfaction. Above all else, we value the long-term relationships we create with our co-workers and customers.

Hired this company. Very nice technician. On-time service. Very attentive to issues I had that I…read morewas not aware. Did his job with professionalism. Looking forward to a "pest free" environment.

A phone call resulted in a quick response to our need for a termite inspection at our newly built…read morehouse. They scheduled us sooner than expected and we're very polite on the phone.

Started using Palmetto Exterminators February 2025 for termites. Customer service was great from…read morethe initial phone contact and with staff who put down the termite equipment. Thinking about contacting them for regular pest control.

Another great experience with Palmetto Exterminators!…read more Initially started using them last year after purchasing our home and wanting to establish a solid baseline for pest prevention. From the very first visit, they did a phenomenal job treating both the interior and exterior or our home. My husband and I both felt confident in their thoroughness and attention to detail. Derek returned today for our quarterly service, and once again, he delivered excellent service. He was professional, knowledgeable, and took his time to ensure everything was handled properly. It's clear he takes pride in his work, and that level of care really stands out. I also have to mention Kiana, who handles scheduling, she makes the entire process seamless. She is friendly, responsive, and incredibly accommodating to our bush schedule, which we truly appreciate. Overall, Palmetto Exterminators is reliable, thorough, and professional. We have had nothing but positive experiences and feel confident continuing service with them. Highly recommend to anyone in need of pest control services.