Re-upping my review of two years ago! The Rochlen team is just great! And they're still not paying me to say nice things about them! They just make me want to be a better flosser.
Deborah Habel
2 years ago
How many folks can say they really like their dentist and their practice team? I can! They're just wonderful people.
The Rochlen's office is clean and well equipped and *doesn't smell like nitrous oxide.*
The staff are all friendly and professional. I see Dr Michelle Rochlen most frequently but her Dad, Dr Gary Rochlen, has also treated me--always without fuss, drama, or pain.
When I broke a tooth during an extremely bumpy flight one afternoon, Dr Gary stayed with his assistant and saw me that day even though my arrival time made him late to a holiday dinner with his family. He tried to save what he could, but ultimately had to get that tooth started for a crown that evening. Dr Michelle met me at the gym one Saturday for a quick peek when I thought something terrible had happened. I'll never forget these events and will always be grateful to them. Patients first.
At the same time, I've never had the feeling that I was paying for someone's lavish lifestyle at this practice. Work is recommended *when needed,* NOT for an upsell.
Every hygienist and assistant I've seen - and I've been coming here for years with my weird teeth - has been gentle and thorough. I always feel a bit guilty eating that first meal after a cleaning and ruining all their work.
Front office staff are all fully engaged and prepared to deal with any issue you might bring. Hortensia answers the phone saying, "I can help you." She's not lying.
I have NOT been compensated for this review and I am NOT related to anyone working in the practice. This is a legitimate review. read more