J.R. and his team did a great job. They were late but called to apologize (most contractors…read moredon't!). They were professional, polite, efficient and did a great job. They cut down 3trees and trimmed 7 and ground stumps. Favorite part was how well they cleaned up and good price. I would recommend them.

This will always our first call when we need diligent and professional business. We had a tree down…read morein our driveway and they came out the next day cleared it out efficiently and quick and were very respectful of the property, very impressed with their professional

Had my hackberry tree canopy raised on 04/20/2021. The crew that came to my residence did a great…read morejob. They came, did the job in a professional manner and other then my canopy being raised you wouldn't even know they were even at my residence. From the 2 crew members cutting the limbs to the 2 ground workers they definatley knew what they were doing. Reasonalbe price as well. If you need tree work call Bayer Tree Service. Charles F. Monclova Township

I bet there are many more rating this company NO STAR. THEY HAVE HIT MY SIDING THREE TIMES and…read moreknocked a crack in it w the weed wacker. Andrew sent someone to fix it. So then I took the cracked piece leaning against my siding w a note circling the damage and printed STOP. That day in the beginning of June they cracked it a foot from the broken siding. I was admonished by Andrew for posting on FB instead of calling him which I had done. I asked him if he could put some stone a few inches from the foundation so they could not use the weed wacker there and he said he would. I have no fault in this unless whining is my fault. Well he never did it so after a few weeks I texted him again and he said he would have it done on the 23rd last week. Well nope not done and he said he just didn't let me know he wasn't coming as he forgot and said he was DOING ME A FAVOR. Well I do not want to deal w him any longer so I put the stone down myself which I purchased at Sandman. Wondering how long they can go wo hitting it again. I will try to post a pic of the sign next to the damage. He said a small crack w not important.

Great job at a very good price. I recommend! Took out old mulch in front of house and added stone…read more New mulch out back.

Drove all the way across town to meet "Matt" for an estimate. He shows up before I get there and is…read moregone before I arrive. Nobody was there to allow him onto the property in order to see the actual job site. He assumed a completely different tree was intended to be cut and just took off, wasting his time and mine. If they can't be professional in regards to communication on day one, how can I trust them to do the skilled labor correctly?

I needed a giant tree removed in my woods probably hundreds of yrs old, leaning over my fence and…read moreyard I never thought they could get their equipment near enough or even manage with no damage They were amazing; experienced quality job friendly fast and cleaned up even to the twigs!! Extremely impressed and satisfied

Great service, nice people. Easy to use website to add services and pay your bill…read more Prices seem fair and they support the community. My lawn is nice and green, what more could you want in a lawn company? 5 stars.

The people seem nice that run the company. However, I've asked multiple times for them not to bring…read morethe big equipment in, especially when it's raining or it's just rained because they have damaged my entire yard. There are ruts and divots everywhere that I'm not sure how to even repair at this point. They have stated that they will bring out the hand/push fertilizer machine, but they don't seem to remember to do it. They were going to come out two weeks ago after contacting me and still haven't shown up. I prepaid for a year but it seems like I have to do a lot of work to get this done properly. I could spend less time if I just did it myself.

I have enjoyed a great relationship with Northbranch Nursery for over 10 years, which is why I'm…read moredisappointed to say that relationship seems to have come to a screeching halt. Since Karen Himelhan joined the team in the landscape design department, her negative and confrontational communication style has overshadowed the excellent work the grounds crew consistently provides. I've used Northbranch Nursery for landscaping services at both of my homes, and anytime I've raised questions about billing or addressed concerns regarding the work, the response has felt defensive and combative rather than collaborative. When paying nearly $4,000-6,000 for a service, I believe customers are justified in asking questions or expecting concerns to be addressed professionally. Unfortunately, instead of listening and working toward solutions, Karen often appears focused on finding loopholes or excuses to avoid responsibility. The tension this creates is noticeable -- even staff members seem uneasy when she arrives on-site. That's unfortunate because everyone should be working toward the same goal: a beautifully landscaped property, a positive working relationship, and a professional, knowledgeable team that values customer service and communication. At the end of the day, successful businesses rely on customer loyalty, positive word of mouth, and strong service standards. I hope Northbranch Nursery takes these concerns seriously because the quality of the actual landscaping work deserves better representation. Mark M.

I purchased a six foot Norway spruce over the phone, and everyone at North Branch was wonderful. I…read moretold them the date I would pick up the tree, and I received a reminder call three days before I was to pick up. Thirty minutes out I called to let them know I was on my way. The nursery has a large wholesale base and is huge. Lots of nursery landscapers were working the greenhouses and tree lots. The tree farm is all around. At the counter Josh had the paperwork. A forklift put the tree in the bed of my pick up. Josh secured it with the bungee cords I brought, and gave me paper instructions on watering and staking the tree. The 45-minute drive was worth it. Recommend.

We had an excellent experience with this company. They trimmed some trees for us, great job! They…read morewere very efficient with the trimming and did an excellent job cleaning up our yard. We will use them again.

Conor did a fantastic job. Totally trusted him to do it right, so the trees would grow perfectly…read morethe way I want. I highly recommend his services! Thanks, Conor and your team! Above and beyond!