Patio enclosure and upstairs room over garage still not complete after 7 months. I agree with Tim. Stay away from this company. Empty promises, lies about completion dates, bogus finance company. They didn't event check to see if they needed permits to complete the work and we go shut down for a month. Permasteel gets you to sign saying work is completed so they can get all their money and you are at their mercy afterwards. Owners don't care what your grievances are the look for the next victim to pay. Contractors they hire complain to me about not getting paid by the company. I have a case open with the finance company, attorney general, ar contractors licensing board, and better business bureau and NOTHING. Never finance something like this always pay a deposit and the rest on completion. Still waiting for work to be completed. $50,000+ I'm on the hook to pay with no finished work. read more

I hired them in August of 2024 to install new siding, windows, shutters, repair screens and repair leak at various cover. They started about 3-4 weeks later. They sent a crew that spoke no English which made it hard to correct things that weren't as agreed to. The main contractor that hired this sub contractor would come by but it was fighting a losing battle. They eventually got all the siding installed but several places not correct. I have gaps a 1/2" wide in places. I ordered a perforated soffit to create more airflow in the attic. The subcontractor left the old vents on and covered them up which restricts air flow. He sent a crew back out that said they completed taking them out but I was able to look at my camera footage and see they were lieing. The left the job in Oct. 2024 while waiting on the shutters to come in with a a promise they would complete all other issues when they returned. One guy showed up a month later and put a few shutters on. Some the wrong windows and broke one. They said they had to order more an would be back. 2 months later after complaining about my new screens laying on the ground, some one came over to repair the new screens, and finally seal and caulk around the new windows on the back. This was the last time anyone has shown up to work. 16 months later I am missing 3 screens, 3 sets of shutters, my new downspouts (the old ones are flopping around unsecured), my front gutter hasn't been repaired after the dropped it and creased it in the middle. I have gaps in the siding joints, some ends are bowing out, my back patio cover leaks worse than when they started and the new posts on my front porch are all crooked/out of plumb. T I have a letter from the Attorney Generals office where they stated fault and would correct it. I call every few weeks but they won't answer the phone or return my calls. I call or text Jason Sullivan with Sullivan Siding and he say we'll get someone over there but they never do. They got all their money. $46,000 upfront because of the finance company they sent us through. They are fast talking liars. I will not let it go and am in the process of hiring another contractor to come assess the installation to see if it was installed correctly before we file a lawsuit. Don't call AR PermaSteel for any projects. Stay away from Sullivan siding and fencing read more

The most professional company I have ever dealt with. They tell you the cost upfront and there is no added costs. They did an incredible job on the house. The roof has a 50 year warranty on it. We had a slight issue with the outside of the house with the siding and the came out and fixed no questions asked a great company read more

See all

Great People and Great work! We made the right decision to hire Permasteel to update our home. We got a new metal roof, siding, windows, living room floors, Air Conditioning system, outer doors and a storm glass door on the front. Rick and Jason were professionals that always kept their word. Even when something was not right, they corrected it at our request. All the work was completed in a couple of months. Jason was always quick to return my texts and Rick was available if you called on the phone. Our house looks wonderful! Sometimes the timetable was frustrating but all the work was completed. The only part I did not like was that one of the roof workers left a vent off that caused my hot water heater pilot light to go out. I had to call a plumber. The plumber fixed the problem but noticed that the flashings on the roof that were supposed to be heat resistant over the hot water heater and heater vents on the roof were not the correct ones. The roofers did not come and replace them with the proper flashings. I was upset about that and it made me wonder what other corners were cut during the construction. But in the end we were provided with the extensive warranties on all the work and that made me feel a bit more secure in case there is a problem in the future. The process for taking out the loans we used to finance the remodel through Permasteel was easy to do through the company and the terms were fair. We ended up financially in a better position with a wonderful updated home! If we need additional work I will work with them again. Thank you Rick and Jason for your hard work, courtesy and professionalism! Tianka R. Sheard Mitchell and Cartier Sheard, Jr read more

They are absolutely a great business to work with! From the finance aspect to the actual job getting done! Looks great!! Had straight line winds and tornadoes in our area just days later.. thankfully no damage to our roof and heard Nothing..As our old roof had a "rumble". Great people all the way around..and awesome job! Would recommend to Any and Everyone! read more

RICK (the owner) was sooo unprofessional!!! He came out to the house and we talked everything went great, he gave us a quote and he left. Called him a few days later told him we would like to use them to build our deck. ($38,000) RICK said he didn't want to use wood to build it and instead use composite. Keep in mind composite was $12,000 more. RICK started getting very rude and said he didn't want to fool with it and hung up on me. About a week later I called him back and told him we would do the composite. RICK said he didn't want to do my deck because is was big and he didn't want to be on a job site for 3 weeks. RICK started getting really rude with again and said "he's a businessman man" and "he's not going to make money" it was HIS quote he gave me. I was welling to send $50,000 on a deck and he was so rude to me as a potential customer. If I could give negative stars I would. I would never recommend this company to anybody. read more