I had done business with David Hochberg several times in the past -- both to buy homes and to refinance. He was always creative, cooperative and did the job. I guess he's too busy now, though. I am trying to sell my current building and get pre-approved for a small mortgage pending the sale. He actually connected with me on LinkedIn, and when I sent him a message about the pre-approval, he said someone would be in touch. I gave my phone number and suggested a time. No response. I went to the Perl website and filled out the mortgage application and gave him a heads up. No response, even though they claim they'll get back on applications within a few days (it's been several weeks). Checked back into LinkedIn to see if I'd missed a response, but no, I hadn't. He had, however, looked at my profile. I am disappointed. I had referred others to him in the past, but since I guess my business these days is small potatoes, no more. Terrible responsiveness. Terrible customer service. read more