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    Carlos Rosado Rate

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Dovenmuehle Mortgage

    Dovenmuehle Mortgage

    (627 reviews)

    Dovenmuehle bought my mortgage from my last bank and to say I was underwhelmed by them from the…read morebeginning would be an understatement. Getting anyone on the phone is taxing, and when you do speak to someone it's a crap shoot on whether or not they will help and/or be personable. With the rates dropping I contacted Dovenmuehle to see if they offered options for loan modifications hoping it would be cheaper than a complete refinance. They said they'd send me info on the process. Well, they instead put me into forbearance and stopped my auto payments. It took almost a month of phone calls and time to straighten it out and get out of forbearance.....something in ever should have been in! I wouldn't doubt it was a stat for them. Well, the good news is they just sold my loan to another bank. I was going to refinance just to get away from Dovenmuehle but now I'll give it a couple months to see how this one goes. What's the harm in having yet another bank have all of my info.

    My credit line got bought out by Dovenmuehle and it was the most stressful bank I have dealt with…read more Very poor communication. Lacked professionalism. Every time I called in, I had to answer tons questions, even though I provided account #, social, last payment etc.... And even still sometimes they would not give me any info. The service was so poor and sketchy that I decided to just pay the loan off and not deal with that kind of bank. Even the payoff method was sketchy. I received payoff instructions that to be hand typed, and the look like it was out from a printer and running out of ink. I couldn't read the payoff . So again I had to call the bank and they would not give me any information or was no help. It took about two months to pay the loan off.

    Mike Facchini - Fairway Independent Mortgage

    Mike Facchini - Fairway Independent Mortgage

    (52 reviews)

    River North, Near North Side

    Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

    The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

    Carlos Rosado Rate - mortgagelenders - Updated May 2026

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