We had a very smooth closing with Eon. They offered competitive rates, which is especially important in a bad market like this. They worked well with other parties involved in the transaction. They are very knowledgeable and responsive for every single question I have during the process. The overall experience with Eon was fantastic and I highly recommend them. read more

The team are very professional and efficient. The closure date is kind of rush for us, however, with Steve Song and Weine Shi 's help, we got our mortgage successfully approved in 14 days, that's really amazing. When we have questions, they are ready to help and answer, even on weekends. Would highly recommend. read more

EON team is like a firefighter who came in in the middle of my purchasing process to rescue my case under an emergency. My loan was approved within 5 business days when other loan companies need 14-21 business days. It is unbelievable but it is true. Their efficiency and professionalism are very impressive. I will definitely come back for my future mortgage! read more

The team worked very well. They are very knowledgeable, fast and efficient! Highly recommended!

I recently did my mortgage with EON. It was a pleasure working with Steve, Lucinda, and Jannie! They were super helpful in every way. They helped me find the best rates and they were professional and patience. I highly recommend EON if you're looking for a positive mortgage experience! read more

Steve and Jannie are the best!! I've worked with other people for my closing before and no one has given the attention and quick response that they have. They walked through the entire process with me and helped me so much. They are genuinely nice people and want to give you the best rate and quickest turnaround time for closing. They also reached out to me for a refinance and I ended up saving so much money after doing the refinance with them. Highly recommend them!!!! read more

We did refinance and mortgage with Jannie and team. They are very professional and are able to find the best rates for us. They also communicate with us very well to understand our needs. Jannie also spent a lot of time going through all the numbers in the forms to make sure that we understand what each item is. Overall, I highly recommend Jannie and team as a trustworthy partner for doing mortgage and refinance. read more

Great service and competitive RATE. EON is a great Mortgage provider. Jannie Gong is detail oriented, patient enough to explain every items for you. She proposed the best plan for me based my cash flow status and needs. I have got a great RATE. After loan service is great too, I have called her to check some info and she has helped a lot. read more

It was a pleasure to work with Jannie and Ran. Their team is amazing. They just made everything simple and easy for you. Going through all the details with you, and sending you reminders step by step. They made my closing smooth and easy. read more

I can not believe what a positive experience I had! I had quite a difficult experience with a lender the last time I purchased a home, so was expecting a frustrating experience. Steve was recommended to me by my Realtor, and I'm so grateful! Not only did I get a great rate, but Steve was incredibly responsive and fast. I was able submit all my documentation easily online, and was approved very quickly. Steve kept me informed of status throughout the process, and was helpful to ensure that I knew exactly what I needed to do next. I would absolutely use Steve and EON again for any of my home mortgage needs! read more

EON Mortgage helped me with my re-finance. They are very professional and could get the job done! Highly recommended.

I worked with jannie on my home purchase. She is very patient and efficient. She knows the business very well and helps client to go through each material carefully, prepares for any possible issues. highly recommended! read more

The EON group was wonderful to work with. We had an initial conversation with Steve, then Jannie and the rest of the team got us started with a very competitive rate. We had a very tight timeline for closing, but the EON ensured that we were taken care of every step of the way. The fact that that we have the options have all the documents and digitally signed made process and communication very easy and responsive. The team was thorough and they ensured a great customer experience. They made a stressful time in our lives much easier. Thank you guys!! read more

This is the third time we refinanced with EON. Steve and the team are very knowledgeable not only about the business but also the market. This is important as it helps us to make sound decisions on when to lock the rate. When it is time to lock, Steve gives us the the best rates that matches or are better than other lenders we found online. Jannie and Sherry who processed our loans were responsive and made sure the loans were processed in expected time fame. Not to mention that they kept the refinance cost low. The title company they work with has low fee but quality service. They also applied to lender for waiving the appraisal for us, usually saving a few hundreds dollars. I am sure and will reach out to EON for my next loan application. read more

EON helped me to close my refinance mortgage 1 month ago. They were professional, patient, and efficient. They responded my questions almost immediately every time. This is our first cooperation and I am sure it won't be the last time. Highly recommended! Jacob Li read more

I've known Jannie for a few years since we reached out to her for a pre-approval letter for a condo purchase in Chicago, but I really got to work with her directly this year for our first house and it was a great and smooth experience. Jannie was professional, patient and always ready to answer my questions even during late night! She helped me come up with different scenarios so that I could easily see which one suits my family best. Every step of our mortgage application process was efficiently done. I highly recommend her and her team if you are looking for a mortgage broker! read more

Great personalized service, amazing rates, very friendly and helpful. Definitely recommend working with Jannie and her team at EON.

Great I chose Eon. They helped me close my condo within one month. The whole loan application process is fast ,easy and without any hidden fees. read more

Jannie helped me with my original mortgage a few years ago, and again this year with refinancing. She could always find me the best rate, and also very patient and professional. read more

Jannie and her team at EON mortgage were the ultimate professionals and made sure everything was taken care of for the funding of our new home! We now consider her to be a friend and have recommended her to several people since the mortgage transaction was completed. The process of getting a loan is frustrating but not at EON mortgage, they are known for superior customer service, contact them now! We will ONLY have EON as our mortgage broker in all future transactions. read more

I just closed my condo last Friday. This is my first time to purchase property and didn't know what I was doing. EON helped me with the very hard and important part - the loan process. It is an incredible greate experience to work with Jannie, Steve and Andy. They provided clear guidance on the process that will take place and deep knowledge about how to get the mortgage that is right and simple for me. Kudos to EON team you are truly the best choice! I look forward to using EON team when I plan the next move read more

Great experience. As a first time home buyer, I had a lot of questions. They answered with my questions carefully whenever I asked, and with great patience. They also provided multiple options and considerate suggestions. The whole process, including application and documentation, is smooth and painless, which allow me to move in quickly. The rate provided is also very competitive. Overall, their all-rounded service is very professional and considerate, highly recommend! read more

Avoid this mortgage broker at all costs. I was referred to Expedia by a previous customer that had used them for refinancing, I was purchasing a new condo but I figured if they got good service I would too. I was already very familiar with the new underwriting standards and practices in place. I spoke with Howard initially about my entire finance picture to ensure that we could be proactive if they required special approval. Quick background: I have a credit of 770+, no employment gaps, 3 years in the same industry, steady and sufficient income, and over 20% to put down on a house so my finances are far from at risk. Still, I explained my finances in detail with Howard and without hesitation he said that they could do it for sure. I went ahead and process my application with them with about 1.5 months left before closing. This is when everything turns from good to worse, to bad, and then to losing the condo and being left with 10 days to find another apartment as my lease was up and spoken for. After you process the application with them, they drop off the face of the earth and your application and underwriting will be grossly neglected, and all together you'll probably lose your home purchase unless you have another application going with a different company as a backup. I made the huge mistake of trusting Expedia, Jannie, and Howard. If you insist on processing an application though them, make sure you have a backup. After I had lost the condo, I found out that Guaranteed Rate and Standard Bank would have approved and funded the loan without question and that news was straight from their underwriters, not a loan officer but more details on that later. The first problem that came up was that Jannie was not processing my loan application in the expected time frame they stated. I filed my application with Expedia 1.5 months before the estimated closing date. They sat on my application for over 4 weeks. I called every week and they said everything was good when in actuality, they had not even submitted my documents to underwriting yet. Before I had even signed their application, I had already prepared a PDF pack of all the necessary documents for underwriting which included (singed contract, income, W2, taxes, savings, checking, money market, brokerage, IRA, credit check, all debt account details, landlord contact, lease contract, rental history, and rental payment receipts) and I provided 2 years worth of history for ALL of that. More than sufficient for the current underwriting standards. They received all that on day 1 of the application. The appraisal I paid for at the beginning of the application was not even scheduled until 6 weeks after I started the application and all together they couldn't even get the appraisal in time to meet the closing date. Jannie wouldn't answer e-mails, and then when I would call to follow up, she wouldn't answer the phone for days at a time and that's with me calling 4-5 times a day trying to reach her at business hours. It took me 3 weeks to finally get a hold of her and get her to admit that they had not even scheduled the appraisal or pulled the title. If your familiar with the underwriting process, you'll know that the underwriters won't even start their review until they have an appraisal in hand thus why it's the first thing on the list. With the appraisal scheduled 1 weeks before closing and my application yet to be reviewed by underwriting, there was no chance I was going to close on time. Especially since no one gets through underwriting review without additional conditions to fulfill etc which can add additional weeks to the process before final approval. To compound this, the detailed financial picture I gave them, the one they said was issue free, ended up being an issue. The overtime I was collecting at work, which was consistent week to week, month to month, and was even supported by a letter from my boss stating a guaranteed overtime became an issue. Before I started I knew I was going to have to get approval with the overtime as lending practices have gotten stricter so I got the letter, provided all the income statements since employment to prove the consistency and also had VOE forms filled out as reference. Jannie said 1 week into the application that she was getting approval for the overtime and that it was "looking good" and I should hear back in a few days. 30 ignored emails, 50 attempted phone calls, and 6 weeks later, it was denied, so much for a few days. All in all, it was my fault for not processing a simultaneous application with someone else but still, due to Jannie/Expedia's neglect, I received bad information and got a denial far too late to get another application started somewhere else. Not to mention I'm left with 10 days now to find another apartment and still winding down from the stress of dealing with Jannie and Expedia. read more