Fantastic staff! Wonderful and welcoming attitudes. The food was amazing and very well priced. I recommend the potato soup and the French toast. read more

Terrible!!! That's about all that needs to be said and manager was rude so there... now enough said!!!

It is Father's Day but it wasn't terribly busy inside. We arrived and ordered around 4:00 and food took way over 30-40 min to be served. My chicken fried steak was a bit strange, being not crispy and a bit mushy inside. The other meals were fine though. The deal for pie and drink is good but not as good as it used to be. But, we got the pie to go for $2 more by adding it onto our meal with drink. Can't wait to have my peanut butter silk pie later! It is clean in the restaurant and very open feeling. You definitely don't feel crowded in. Our server was friendly but after working a double shift, she was obviously on the tired side. The prices of the food just don't seem to be justified by the quality. It's a shame because we'd visit more often if it wasn't the same price as Texas Roadhouse for us. read more

Service is garbage and food was even worse the need to figure sum out ordered biscuits and gravy got English muffins for biscuits like ewww shit was garbage they need to hire a new manager wouldn't and only asked for a side read more

Perkins American Food - Asked for biscuit and gravy got fucking English muffins make it make since it dontttt - American Near Me - Dubuque, Iowa

The waitress was rude didn't talk at all. Was eating my breakfast and it was good until I found a peace of plastic in my food. Told the waitress and she just came with a napkin picked up and say a word. No one wanted to help us. Finally made a bit of a seen and finally got my meal compt. Very disappointed they usually are amazing read more

If you enjoy terribly slow service, cold food and a horrible waitress. This your place.

Great atmosphere with great staff, food always comes out perfect and hot. Friendly waitress and the manager goes above and beyond for all the quests read more

Made a door dash order for pot roast and veg got no bread or utensils like fork or spoon second my order was wrong I order a whole pie for the family I saw I did not get it call up there to Perkins and the woman behind the desk said she read it wrong and though it said slice of pie. The receipts clearly stated whole pie I had to drive up to the restaurant and pick up the pie a waste of time to use door dash please make the staff READ THE ORDER TICKET SO THAT THIS DON'T HAPPEN AGAIN!!!! read more

Horrible service seated and ignored for 40 minutes no one came to take order was not busy just rude place is dirty and just un organized read more

Great food and fantastic service! Ricky was our server and he was so friendly and very attentive. We love Perkins breakfast!

My son and I went to eat at Perkins tonight. Our waitress Tasha was horrible tonight, not only did she not ask us how we wanted our eggs. She said "She assumed that we just wanted them scrambled". I alsoI had to wait 15 minutes for a drink refill. She seemed like she was high on drugs. We actually saw the manager on duty more than our waitress. Then we got the bill and there was 3 soda charges for 2 people. The manager on duty Holly apologized and gave us a discount and fixed our bill, However the customers behind us as well we're not happy with the wait staff as well. read more

Service: Service was great. I got my food right away and Ricky (server) was extremely nice. Food: Food was amazing. I got the strawberry crapes and it's by far my favorite menu item here. 10/10. read more

Easy place to reach near Ashbury. Healthy and traditional dinner options. Smaller portions a good thing with social distancing. Tables are spaced. Servers wears masks. Good rewards program with discounts or special offers weekly. read more

Perkins American Food - American Near Me - Dubuque, Iowa

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On travel for an international event and stopped for breakfast. The service was great as well as the food.

We don't have a Perkins near us anymore and were excited to see one here while we are traveling. Sooo glad we did. The food was just as we remembered it. The beef stroganoff was very tasty and my husband's chicken salad was delightful. I had Heath cheesecake for dessert was super tasty and my husband had lemon meringue pie. Oh my goodness, amazing!! I took one star off because the waitress never came back after we got our food, so we never got a single drink refill. Everything else was great. They are clean and very covid aware. I would certainly come back. read more

My family went and the food was either over cooked or not cooked enough. The cups had crumbs or something in them, and I found a black hair in my fries (I'm blonde) read more

My husband and I went to Perkins for Lunch on Tuesday July 16th we waited quite a while for the waitress to acknowledge us. Trish the hostess was very kind and asked if the waitress had taken our drink order I said no but we were fine she offered (which was very nice as she was busy) the waitress finally came no hi how are you took her pad and pen and said " what do you want to drink" I told her we were ready to order our food as well. I said I would like toast she commented white or wheat I then took it that was all they had so I ordered wheat my husband ordered and asked do you have sourdough she told him yes after he finished I said oh i didn't think you had sourdough as you didn't mention it to me. She then looked at me and gave me a go to @#$$ look . My husband ordered his potatoes extra crispy which he did not get, she probably didn't even tell the cook also the toast was not sourdough it was Texas toast. She delivered our food no response just sat it down walked off never asked if we needed anything else which we would have ordered pie but was never given the opportunity. I have waited tables in very fine establishments and would have been booted out the door if I waited on a table the way she did . Trish the hostess was very kind and refunded some of our bill which in turn I gave to her for being so nice and understanding. Didn't gpet the waitresses name not sure if she had a name tag or not but she had red hair, restaurant and hostess and food were great service was beyond terrible. read more

Went there specifically for the pumpkin pancakes only to be told their PREP person didn't show up so no one could open a can of pumpkin puree or put pumpkin spice on top of whip cream. So I change my order, now I'm told they don't have hollandaise but they're making it so it should be ready w my food. Food comes, no hollandaise, they couldn't make it in the 40 minutes we were there. It came w sausage patties instead of links, why, of course they were out of links. It would've been easier to swallow if they would've tried to make it right, throw in a pumpkin muffin or piece of pie, instead was given a $46 bill for 2 people to have breakfast. DEFINITELY NOT GOING BACK. read more

Decent breakfast in Dubuque. Prices are cheap and food is good enough. Wait staff is friendly and quick.

My partner and myself went a couple days ago and were met with an incredibly rude host! He completely ignored us for three other parties of two despite my partner and myself walking in first! Needless to say we did not eat here and will not in the future, I had never experienced a situation like this before in my life. read more

I was really unhappy with Perkins when they were at their older location here in Dubuque. Both the food and service were terrible. Since reopening though, the restaurant is a lot nicer and the service is so much better. The food though could still use some work. I ordered the chicken & mushrooms with asparagus. The asparagus was burned, the chicken was tough, chewy and over seasoned. My girlfriend got pancakes that were raw in the middle, still nearly fluid. I'll give them another try, but I'm going to order something different and decide if they're worth coming back to them. If the food is as bad next time, i don't think I'll be coming back after that. read more

Coming to Perkins for breakfast was a terrific way to begin the day. The place was busy when my lady friend and I got there. Yet we were seated immediately. Within seconds the waitress was at our table. She did a great job of checking back with us. We always had plenty of coffee to drink. Our breakfast didn't take long to arrive. It was fantastic! So much food I couldn't finish mine. The restaurant is new and looks incredible! Even with the steady crowd, it was kept very clean. We left with no complaints. read more

Perkins American Food - American Near Me - Dubuque, Iowa

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Had a great diner and great service. We were met at the door by the manager with a friendly hello and felt welcomed. Would definitely recommend. read more

I've missed Perkins and am really glad to see them back at a new location. The restaurant seems a bit nicer than the old building, it seemed a bit brighter inside than the old building did. The Farmer Omelet with Hash Browns and Pancakes really hit the spot and left me feeling nice and full. The staff was quite friendly there too. read more

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This location in particular has got to be the worst Perkins I've ever seen. The staff definitely dont look like they have good hygiene and the food for some reason tasted like chemicals twice now. Ordered over easy eggs and were wayyyyy over cooked. Service is terrible, and the wait for food is way too long being that this place has been almost completely empty both times I've been to this location. Someone needs to show these people how to act, serve, and cook. Absolutely terrible. read more

Ordered turkey and mashed potatoes with gravy. When we got our Oder it was very dry and it looked like it had all been smushed together. One of our meals had no gravy on the potatoes. Will not be eating here again. read more

It took a good 10 minutes before they took our drink order and another 30 minutes before we got our 2 sandwiches and the restaurant wasn't even half full. The cheese was burned to the bread in some places and half of the fries were burned..... I was not impressed. The manager wasn't helping matters any by just standing around chatting and joking with staff. Several tables had dirty dishes on them when we walked in and no one even attempted to clean them off while we were there. I am so not impressed and don't plan on returning anytime soon. read more

50min to wait for food at an empty resteraunt and receive food that was poorly and carelessly prepared (half of what I should have received). Manager was no help what so ever read more

Great service! New Gerneral Manager is awsome! Always love going in! Also they have the best pancakes and shrimp! And turtle muffins! Also their chocolate chip cookies are my fav! read more

If the corona virus was food, it would be what I just ate. My chicken was extremely dry, eggs barely cooked(runny and clear), waitress was extremely rude. I will never return to this Perkins again. read more

I ordered 2 dinners and pie through ubereats delivery for my parents for Father's Day today. It said estimated 4:35 delivery. I let my mom know it was coming. Then it changed to 5:15, then 5:35, we called and the woman that answered said it was a pick up order and it was ready. She put the manager on the phone and I had already paid through the app. He said he would call Uber to get the driver. 5 minutes later I saw the order was cancelled on the app. I called my mom and told her it didn't work out. read more

Wonderful pot roast dinner. Better than Mom's! Great service w/ Sophie and Andy, the manager, offered a few options I will try in a week. Nice salad for $99. read more

Decided to try Perkins tonight, won't ever be doing that again! Not only did we wait 40+ minutes for our food (pancakes and eggs Benedict) it came out burnt and cold! I asked our waitress, to please have my child's food remade. It wasn't a pleasant experience for the both of us. We will not be back! read more

Perkins is usually a "safe" restaurant with our kids, so it was the obvious choice when we had a family outing. Firstly, the restaurant was completely empty, yet they decided to seat us RIGHT outside the kitchen where it was loud & staff could be heard yelling profanities.. with my 2 year old in plain sight. I asked to be moved but wasn't met with hospitality, but nasty looks & mumbles under the servers breath. We absolutely should've just walked out then, but we were foolish & stayed. It took FOREVER for our food & drinks, the muffins were dry & seemed very old, and our customer service experience was by far the worst. If you should be so unlucky to get an outrageously tall, skinny male server... RUN. Just don't even order. You'll probably regret it. I know we did... when my 2 year old said her first profane words because she heard them at a FAMILY FRIENDLY RESTAURANT. read more

Stopped in for breakfast and was very disappointed in the service. It was awful. They were understaffed and the staff they had were SLOW. Many empty tables but a long wait to be seated 20+ minutes. After being seated we waited 20 minutes to get coffee and water. Food was okay but the only staff member that seemed to be capable was the young man at the cash register who was able to locate our bill (because we got tired of waiting for the bill to be brought to our table) and checked us out quickly. This place could use 12 more people like the young man at the cash register! read more

Andy Blankenbaker was a perfect host. Smiling, courteous, friendly...I could keep going...anyway....our waitress was very pleasant friendly...our experience was excellent. The four of us had great food, friendly courteous service...thank you for a great date nite with two of my grandchildren. read more

Love the Perkins in Dubuque Ia, went there Sunday the 22nd with my son who was in town & my mom and had scrambled eggs & sausage & bacon , they had scrambled eggs & bacon & pancakes, Food was awesome and the service was quick , very friendly and refilled coffee etc very efficiently! We will be back ! i have not heard any complaints of this Perkins alot of my friends go there they always seem busy and everyone loves there food! Great job! read more

Slow service. No one came to our table after the host took and brought our drinks. We waited nearly 15 minutes. Then the waitress (who was clearly new) came over and apologized. The other waitress who appeared to be training her was kind of rude. She was yelling in the kitchen and basically bossing the new one around and ignored us as she served tables oh both sides of us. Apparently they must alternate tables as they come in versus serving to a generalized area. This makes no sense. The host should be alternating where he sits people. Food was decent. Beverages took forever to refill. Won't be back for awhile. The waitress did comp half our meal without us even asking or complaining so that was nice. Maybe we will go here again with a group. Not for a bit though. read more

We were seated for 15 minutes and other than the hostess bringing us water no waitress ever approached us to even acknowledge our presence. They were not that busy but the hostess said our waitress Nicole was just finishing putting in a large order. That was fine but then the large order was delivered but she just ignored us. We walked out as clearly they were not interested in our business. read more

today was 08/13/2019 we have been coming here ever since they moved to new location and today was not very pleasant at all. we were seated by the kitchen doorway an the staff were yelling and arguing which mad us very uncomfortable. the one young man at the counter was trying to wait on customers, seat customers,he was even trying to help do dishes because the dishwasher was broke. the yelling from kitchen was unbelievable. our waitress apologized because we waited for our food for almost 45 minutes, but in all honesty she shouldn't have had to. TOTAL CHAOS! not sure if we'll go back.you used to have a great staff before, i think you should get them back. we did not enjoy our meal, food was good but not pleasant dining today at all. read more