Well, the owner contacted us today and apologized for the inconvenience and stated the carpet would…read morebe reordered and remeasured. Mr. Fred Shar stated he has been in business for 38 years that we should have spoked to him. We are extremely happy that this situation is being resolved and we are happy that the owner stepped in to resolved it.

My husband and I decided that we wanted to replace our flooring in our kitchen. We happened to be…read morewalking by Modern Carpet One (Lanham, MD location) on our way to another store in the same shopping mall and decided to take a look. We were greeted by Fred (very helpful and knowledgeable). He let us take home a sample of the flooring that we were considering, before making a decision. Within a day or two, someone came out and measured the area. The cost for materials and installation was comparable to others but because of the friendly service we received, we decided to go with Modern Carpet One. They installed based on our request (a week later). The installers were also very courteous and helpful (provided maintenance tips). My overall experience was very good. I would definitely recommend. I am now considering them to do our kitchen counter tops.

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

Great customer service! The team goes out of its way to make each client feel like their project is…read morethe team's main focus. Every one from the front desk, sales team, manager and owner are extremely kind, professional and joyful. It's rare to find a contractor this caring. In addition to the service, the craftsmanship of the flooring was flawless and extremely affordable. I will be using this firm for all of my flooring needs for many years to come.

Amazing customer service and craftsmanship! My project involved installing engineered hardwood in…read moremy walkout basement. The room has awkward angles that required custom cut planks (to fit around angular 1970s built in furniture). The crew did a superb job and quick work! They also figured out a way to discretely route my audio cable along the wall. Plan on working with them for future projects! Thank you Melvin and crew!

This place is like going to a used car lot. The sales guy Steve tries to sell you a dream and…read moredoesn't deliver. I spent over $4500 and received warped and broken cabinets. He even charged me $1000 more than what I should've paid and I had to wait almost 3 months to get my things sent to me. AVOID THIS PLACE!!!!!

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

I am very satisfied with Safa interior work, their price was exactly as we had discussed, the work…read morewas done on time, their staff were very friendly. Steven was very clear about the whole process I am very satisfied with the work, and I highly recommend their work. The hardwood floor installation transformed my house. I will be returning to them once I'm ready to get my kitchen and Bathroom done. I was also very impress with the variety of options I had to pick from their state-of-the-art show room.

also doing business as carpet queen!! con artist!! do not call safa! the bath work they did leaked…read moreand ruined my guest bedroom with over $13,000 in damages and they are not returning my calls or emails. avoid usung them at all costs!! not qualified to do the work and not professional!! con artists!!

From the moment Dejuan returned my phone call to go over my quote, he was nothing but professional…read moreand I could tell he takes pride in his work and business. Dejuan came and steam cleaned my upholstery and deep cleaned my 2 bedroom condo. Since buying my condo 4 years ago, I've only had my carpet cleaned professionally one time by Sears and the level of work and detail does not even compare. I will shout to the rooftop how great service Dejuan provides. I already have in my calendar to book him next Spring. I'm a lifelong customer!!

DeJuan did an excellent job on my carpet which was extremely dirty. He timely, polite and took…read moreextra care to make the carpet look nice. I will definitely use his services again.

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

Mr. Hossein provided great customer service and great quality work.read more

From the owner: Mattress Land & Carpet Land is located in Forestville, MD and serves all of Prince George's County…read more We provide mattresses and carpet of all kinds. Call us today!