They always seem to have what I am looking for in Men's Colognes..Their prices are competitive and…read morethe staff helpful. They even have sales that drive down the prices on some major colognes on occasion. If th at doesn't top it off, I received $5.00 off of their low prices just by going to the Information Counter at Mall#1 and asking for the coupon booklet for the Arizona Mills Mall! Don't miss out on some great buys! They were even less in price for the same item I was out to buy, than the competitor down the mall from them. I give it five stars for price, location , parking galore, and overall appearance---(It's easy to find things on the shelves!)

This is a cool place to get perfumes on sale. They always have pretty items on display. The…read moreemployees are always professional & kind. I hit a sale buy 2 get one free. Jackpot!

Unfortunately the bottles of Creed Aventus was fake.. they did the right thing and gave me a refundread more

The prices are doubled from anywhere else you would get cologne or perfume. Do some research on the…read moreprice of what you want from other stores before you buy here.

Ilia makeup: Love these eye color sticks, long wear and look good…read more Purchased at Sephora in Dana Park Mall, Mesa AZ, one of my eye sticks fell out and fell down the drain shortly after i used it, so had to purchase another stick at 32.00. informed clerk abt this issue and was told I cannot get a refund or exchange unless I find the color in my drain. ‍ and bri Thanks for your help Sephora

Had a really disappointing experience at this Sephora location. I understand that stores have…read moreclosing hours, but the staff made it very clear they were more interested in getting out the door than helping customers. From the moment I walked in, the vibe was unwelcoming--no one greeted me, and the employees were visibly irritated and trying to rush everyone out. Instead of offering assistance, they hovered and made passive comments about the store closing soon, even though there was still time left before the actual closing time. It felt like they couldn't wait to get rid of customers, which made for a stressful and uncomfortable shopping experience. I love Sephora for the variety and quality of products, but the service at this location really sucks when you're spending hundreds of dollars on products. I hope management addresses this, because customers should never feel like a burden.

I purchased a replica cologne for about $40 from a very nice and knowledgeable lady. I "wore" the…read morecologne, and my GF didn't notice it at all, even though she always compliments me when I wear the real deal. The purchase was a big bust, I returned it about a week later, and a different worker was there. I politely explained the issue and expected I would be offered a credit/refund/ or store credit in some reasonable amount. Instead, she was not interested in doing the right thing, was defensive, and said I was unclear about my complaint. My complaint was straightforward and clear. When she sensed that I was confused by her "argument," I just pivoted and said, "ok, that is a bad decision by you". Some people should not have front-facing jobs. They should work in a warehouse, communicating with software and forklifts, away from the public. This frumpy gal would probably be a great forklift driver. She has no business in customer service - she may own the shop, and that is even worse. That section of 7th Ave is full of nice mom and pop stores with nice folks = not Lotions & Potions. There are plenty of similar stores nearby - GO THERE!

I'm so happy to have found this place while visiting from Los Angeles. We originally went to visit…read morethe crystal shop in the same plaza which was an emotional let down (just not warm and friendly). Stopped in here to see if we could leave the plaza on a positive note and we certainly did. The store is filled with a variety of scents for you to sample and choose from to make lotions, roll-on fragrance and more! There are also some great body care options like bath bombs, and other accessories to choose from to make a meaningful gift for any occasion. I remember as a kid experiencing a smaller version of this in Santa Monica and much to my surprise my 12 year old chose the EXACT scent I loved then as well. Out of hundreds of choices she chose "China Rain"!! Both ladies working there are VERY knowledgeable about the scents and also what dupes they have for expensive fragrances you would find at commercial retailers. Their enthusiasm is a little intense but all kind spirited and for the love of what they do. I think this is a definite stop for individuals and families who appreciate body care and customization products. It's a fun way to explore making personal scented items, support a local business and take something home unique. Thanks to technology and the internet, you can even order anything online and have it shipped to you from their shop. For those who are scent-sensitive they offer unscented products as well. But if you're susceptible to sneezing like my father is, stay outside or grab a coffee across the street, while the rest of the family shops and has fun.

I was assisted 01/11/2025 I found my receipt just now I was helped by Dominick Lewis and Destiny…read moreVillagos not sure I spelled the last names good but these 2 were very sweet and helpful I bought a refillable and a pack of 3 perfumes now the pack of 3 I probably wouldn't buy again it's not that great of a scent but pairs well with other scents I like scents that do well all on their own but in my refill I got Artemis love and that was amazing I'd go back for more of that

Do not shop here. The manager and employees are extremely rude. Bought cologne from here and it was…read moreway over priced. Went back in 5 minutes later to return once I looked online and realized. They said it retailed for $65 and I bought for $60. After looking into it realized it retails for $27. They proceeded to tell me their system won't even do returns so it's impossible to do. They can only give me store credit. The manager made smart remarks to me and told me I should look better next time. No retail should ever treat customers this way. As soon as I asked to speak to corporate all of a sudden they were able to process a return. This place is a joke and a scam.

Tatum is so amazing! She talked to me like a person, not just a customer, and gave me honest…read morerecommendations and guidance. As someone who is new to makeup and was very nervous coming in, she made me feel much more comfortable!

Just went in for a quick pickup order and these two ladies made it such an easy experience. Truly…read morelove them down. Shoutout Audrey & Hazar! They were so sweet & helpful!

Today Saturday, I stopped by Sephoria to pick up one make up and I knew exactly where and what and…read moreI needed so I didn't need any help. Once I retrieved my makeup item I realized the line to the registers was very long do I looked for one of o Sephora employees so that I could pay with my credit card which I have done every visit prior to this visit. I was told by the employee that paying at the register was the only option. I was shocked since I saw what I would estimate 30 to 40 employees walking around the store of which many had nothing to do. Disappointed with the option to pay I returned the product to the shelf and which visit another location. What a disappointment.

Sephora was so wonderful to work with on our recent Make a Wish Shopping Spree! Manager Andrew and…read moreartist Destiny were so sweet in making our kiddo feel welcome and princess-like! Ya'll rock!