I love this place. The owner is very nice. Always patient with the customer he is working with he…read moredoes not make you feel rushed or like he is trying to hurry you to help others. Been coming here for my special vanilla sent for years. Its the best vanilla roll on sent have ever found. The smell lasts all day long, with just one time applying. All the other fragrances. are amazing too, but that's just my favourite one lol

Just came in to get a refill reasonable prices The staff here is professional and understanding…read morewhat I needed to get my wife for goft even offered free gift wrapping and a bag for the perfume bottle I bought. I highly recommend you check this small shop out.

Five Stars - Outstanding Service at Fragrance Outlet (Ontario Mills Mall)…read more I had one of the best customer service experiences in years at the Fragrance Outlet in Ontario Mills Mall. From the moment I walked in, I was warmly greeted by a friendly and knowledgeable staff member (Maashona) who took the time to truly understand what I was looking for. Not only did they guide me through an incredible selection of fragrances, but they also offered helpful recommendations based on my preferences--without being pushy. Their passion for the products and genuine desire to help made the experience both enjoyable and efficient. What stood out the most was the patience, professionalism, and enthusiasm they showed throughout. They even went above and beyond by letting me sample new arrivals and offering helpful tips on how to make fragrances last longer. In a time where great customer service is hard to find, this store sets the bar high. I'll definitely be back--and recommending them to friends and family! Bravo to the team at Fragrance Outlet - you've earned a loyal customer!

I've went there more than three or four times and they've convinced me to buy two cologne at once…read moremore than once they have a lot of expensive colognes open to that other stores usually wouldn't open

Great store always have what I need. Great customer service. Recommend to stop by and check it out.read more

she does great tarot readings & I love the cleansings. Also…read morecarries everything you need

I love shopping at the Fontana store, conveniently close to my home. Staff at the Fontana store…read moreare knowledgeable of all fragrances and make great recommendations. Staff is super friendly and the store has a large selection of designer, niche, and Arabic fragrances. I highly recommend a visit, especially with so many holidays around the corner.

Do not buy here the owner Karla is really rude. Go to the one in Ontario is a little drive but usa…read morebetter customer service.

These scents are amazing!! I loved my experiences when I shopped from the woman tending to the VG…read morekiosk. She was kind and very pleasant to speak with. However, are they still in business? I didn't see them when I was at VG a couple months ago and I'm running low. Their website doesn't seem to work anymore either :(

Absolutely love all my oils and fabric spray I've bought. Can someone help me. They are no longer…read morethere when I went to buy more and as others reported website isn't available either. So upset . Everyone complements this in my hose and now I can't find it.

I've always had great experiences at the L'Occitane store in Victoria Gardens. The staff is not…read moreonly nice but also incredibly welcoming and knowledgeable. They're happy to offer samples and provide helpful recommendations based on your skin care needs. The store is beautifully organized, making it easy to browse their wide range of products. I especially love their hand creams and almond shower oil--both leave my skin feeling soft and well-hydrated. The store is always clean, inviting, and has a calm atmosphere, which makes shopping here a pleasure. I'll definitely keep coming back! My Personal Rating : 4.58 Products 4.7/5 Staff 4.6/5 Price 4.3/5 Ambiance 4.5/5 Cleanliness 4.8/5

Very unprofessional unfriendly customer service/ sales lady, she works alone when we came in, no…read morewonder the store always empty every time we passed by It was definitely empty while we were there ! Their customer service policy needs to change otherwise they wont get business ! For sure they will not get business from us !

The store was beyond crowded and everything looked a mess. If it weren't for Joslyn and her we…read morewould have walked right out. Joslyn tried very hard to find what we were looking for and when a match was finally found, they were all out. Joslyn checked the system to see what locations has the item. Joslyn - 5+ stars! Overall store - 1 star

I recommend always arriving 10 minutes early especially if you are new member and haven't completed…read moreforms online because if late you risk the appointment getting canceled they will not see you if late to be fair for customers that are on time. My skin looks great but don't expect drastic results after first appointment but your skin will look extra glowly. It's a process over time. To see results.

Muy amables y los precios están buenos. Me permitieron probar varias opciones sin prisa.read more

They sell fake perfume. I thought that was illegal. I'm sure Dior would like to know the sell…read morepoison . That stinks . That was my signature perfume I loved it !!! And the lady has the nerve to say"maybe they changed the formula "! I asked for my130.00 back nope I had took the plastic off and smelled it! It's not the money it's the insult that I wouldn't know difference. Sincerely you are going to be so sorry for selling fakes!!!!!!!

This review is for MAC, outside of Macy's at Victoria Gardens…read more From the moment I walked into the store, Regina greeted me with a warm smile and made me feel seen and welcomed. Her energy was so positive and genuine that I instantly felt comfortable. I came in hoping to achieve a specific look for my 11-year-old daughter's cheer competition, and Regina went above and beyond to help me bring that vision to life. She listened carefully, took her time to color match perfectly, and explained everything so well. I could tell she truly cared about helping me get it right. Regina had amazing energy, smelled so good, and her purple eye makeup was absolutely on point. She looked beautiful and professional, and she carried herself with confidence and kindness. It is rare these days to find someone who puts so much effort into making sure customers feel valued. Regina reminded me what true customer service looks like. She made me feel important, she made the experience fun, and she made me want to come back. I would shop anywhere Regina worked because she truly loves what she does and it shows. Thank you Regina!

I've been visiting this Macy's mainly to get gifts for Mother's Day and or Christmas, checkout the…read morelatest perfumes. This Macy's is clean, 2 stories and has a Backstage section which is like where the things go before they hit the TJ Max, Marshalls, Ross. This Macy's is always clean and during the holidays I feel like they have a DJ and/or band or other entertainment in the building. It feels smaller than other Macy's I've been to, but they do carry a lot of high end products here.

I only go to Ontario Mills for this store and Oakley. Absolutely wonderful customer service. The…read morestaff there are great. Wonderful products at a great price. Heads up. If you go there during their special sale, be very patient with the "other" customers. The "other" customers can be rude and intrusive. Be patient and the staff are more than happy to help. The staff are very tentative and calm--unbelievably calm. I felt overwhelmed shopping there that I offered to pick up drinks for them. They're amazing with customer service. :) To the staff: Thanks ladies for your help as always. :)