I've heard from a lot of people/close friends that they were treated like garbage. I was there as…read morewell when this happened. No one deserves to be treated that way! DO BETTER!!! You could have had multiple people buy your perfumes but now you have no one.

The guy working here was really disrespectful, I wouldn't recommend this place to anyone I rather…read morepay full price and be treated like a human I will spend my money elsewhere

Stopped by real quick to pick up a gift from our local friends here at presume Aroma , gotta stay…read moresmelling fresh out here during these hot summer days , thanks again see you guys soon for another order of the latest Colognes and perfumes we all love from the most recognizable and major brands, if you don't see what you're looking for they will personally order it out of the latest catalog for you. Much love -Skywalker

I have been looking for the Ma Vie by Hugo Boss womens perfume for like two years man, after about…read more6/7 perfume shops not having it in stock , THIS STORE HAD IT !!! along w/ like all the other perfumes i haven't been able to find in years and the staff is so cute, it's family owned and the energy here is so cute and small, but they definitely have so much to offer, WILL DEFINITELY BE BACK to stock up on my rare find perfumes! thank you so much to a mom and her sweet daughter for helping me out today !!

This is the place to go! They have all the same great deals but they have absolutely amazing/superb…read morecustomer service. Ask for Natalie if you want excellent service + a perfume guru. I call her this because I've walked in, described where I'm going and the type of fragrance I'm looking for and BAM !! She recommends amazing scents! She knows her perfumes and I will make the trip from Riverside to Ontario to get her advice/excellent customer service. I was treated very poorly at another La Mina de Oro location and left that location without purchasing anything. Natalie apologized for that bad service, said she would help me if I went to the Ontario location and she definitely made my day better. Thanks for everything that you do Natalie, don't change that sparkling attitude girl!

extremely horrible service. the young girl who works there isnt motivated to sell at all. she…read moredoesnt let you even smell the perfume. how are we supposed to buy? do not recommend this place. 0 stars if possible

Poor salesmanship and management. My dad went in looking to…read morebuy the EXACT perfume advertised as their tester. When he purchased the perfume, he realized he was actually sold the smaller version and was not told by the salesperson, Linely, that he was not getting the bigger version of the perfume as advertised. When he tried to return the perfumes, he was told he can only get store credit but AGAIN, he was not told this policy at the time of purchase. Overall, he was very displeased with the treatment.

0 stars if I could…read more Don't waste your time or money. Always check amazon.com before buying, easily 50% off at amazon. Do not purchase as they don't give refunds, only exchanges. I went back and they said they wish they could give me my money back... What a lie. If they did, they wouldn't have charged me double. They also tried to insist that the same products on amazon were fake knockoffs. Definitely learned a lesson today. There's no place here for companies like this.

This place is gone. Came here to get a xmas present and I guess the close down. Not even a sign on…read morethe door

Good inventory and someone always there to help you. They always seem busy especially during the…read moreholidays. Easy to find and it always smells good in here.

Love this gem!! Had the pleasure of meeting the owner! Brandon gave me EXCELLENT customer service!!…read moreThey have a little of everything and a great variety of lashes! I have found my new go to place :) Prices are extremely reasonable. Will be coming back without a doubt.

I honestly love this spot. I've been coming here for a long time. It's the best place to get all…read morethe best lashes. I do have one problem though, they are not always open when they should be. I just went by and it's closed! Today is Saturday and it's only 1:00. This is the most annoying thing. That is all. Other than that it's great & the owners are lovely people.

I only go to Ontario Mills for this store and Oakley. Absolutely wonderful customer service. The…read morestaff there are great. Wonderful products at a great price. Heads up. If you go there during their special sale, be very patient with the "other" customers. The "other" customers can be rude and intrusive. Be patient and the staff are more than happy to help. The staff are very tentative and calm--unbelievably calm. I felt overwhelmed shopping there that I offered to pick up drinks for them. They're amazing with customer service. :) To the staff: Thanks ladies for your help as always. :)

Salesman was so rude. I will never come back to this store. Didn't say hi after I said hello…read more Looked super annoyed when we tried samples. then said we have to buy something after trying just a few samples. Why have samples then. Boo.

Customer service is so bad I went to return a cologne and instead of the money being returned to my…read moreaccount the owner charged me again be careful with this place. Would give 0 stars if I could

Five Stars - Outstanding Service at Fragrance Outlet (Ontario Mills Mall)…read more I had one of the best customer service experiences in years at the Fragrance Outlet in Ontario Mills Mall. From the moment I walked in, I was warmly greeted by a friendly and knowledgeable staff member (Maashona) who took the time to truly understand what I was looking for. Not only did they guide me through an incredible selection of fragrances, but they also offered helpful recommendations based on my preferences--without being pushy. Their passion for the products and genuine desire to help made the experience both enjoyable and efficient. What stood out the most was the patience, professionalism, and enthusiasm they showed throughout. They even went above and beyond by letting me sample new arrivals and offering helpful tips on how to make fragrances last longer. In a time where great customer service is hard to find, this store sets the bar high. I'll definitely be back--and recommending them to friends and family! Bravo to the team at Fragrance Outlet - you've earned a loyal customer!

I've went there more than three or four times and they've convinced me to buy two cologne at once…read moremore than once they have a lot of expensive colognes open to that other stores usually wouldn't open

Been coming here for years always loved it but today they were so rude to me and I won't be coming…read moreback again. You just lost a long time customer. I understand his daughter has an attitude problem, but it's not fair to take it out on other people.

I love their selection and prices. I always have a great experience there as well. I usually…read morepurchase candles and incense as well as holy water and other spiritual waters.