This is the worse Company that I have ever done business with. I don't recommend it to anyone. They…read moredon't return calls and they don't stand by their product. If one of the windows or doors breaks it takes them months to try to fix it and they don't honor their warranty. I was sold what I thought were hurricane impact windows and 5years later I found out they were not and I was charged $30,000.00 for a product that I don't have. They are liars . Worse experience I've ever had. Maria M.

Incredible product with impressive installation crew! That is hard to find in Florida. I would…read morehighly recommend them. Not the cheapest but you pay for what you get.

Consumers. Please Beware. FAS presented themselves as a top notch company, they are anything but…read more My project, which cost over $90,000 was supposed to be completed in 10 days. That was over a year ago! I can write a book on how incompetent this company is. From sending thugs and hoodlums to work in my house, (later I found out they were drinking alcohol on the job) to leaving shards of glass on my lawn. I could go on and on.. If you value your home I would keep this company far away from it! Update, I'm still living with windows and doors that were installed poorly and it shows. I've always tried to do my research and select reputable companies to work with. I failed miserably with FAS and it cost me over $90k Please don't let yourself be the next victim this company suckers in.

Been to the 5 times to get it right and it was still wrong! Ripped siding off my house and replaced…read morewith siding that didn't match! When asked if they were going to paint their mistake Jacob told me they weren't painters. When asked for reimbursement since the house needs to painted was told that will never happen. Have to love terrible customer service

Unreachable, sends a BS message with a number that auto hangs up. Don't waste your timeread more

From the owner: Since 1997, Holden Heights Windows has been Orlando's trusted name in residential and commercial…read morewindow solutions, serving over 15,000 satisfied customers throughout Central Florida. What began as a small family operation has grown into a full-service windows specialist, maintaining the personalized attention of a local business while delivering the expertise and capabilities of an industry leader. Our team of certified window professionals has collectively installed more than 85,000 windows, earning us a reputation for excellence that spans generations. Our comprehensive window services include expert installation, replacement, repair, and maintenance for all major window brands and styles. From energy-efficient double-pane windows that can reduce cooling costs by up to 30% to impact-resistant hurricane windows that exceed Florida building codes, Holden Heights Windows provides solutions tailored to Florida's unique climate demands. We pride ourselves on using only premium materials and maintaining a 99.7% customer satisfaction rate, as verified by independent surveys.

We could not be happier that we went with McKinley Pro for our window and door replacement project!…read more We interviewed 5 different companies and were just turned off by their high-pressure sales tactics (and price) and we did not experience any of that with this company. We wanted Andersen windows made with FIBREX material and we discovered McKinley Pro is the only "Premier" Certified Andersen contractor in Central Florida (which I called Andersen to verify) that sells and installs them, and they offer 0% financing! From contract signing, measure, order placement & install, it could not have been a better experience and their communication is fantastic. House is already quieter and A/C does not appear to be coming on near as much. Great job guys!

Is not honestly not payme 1 job.gime1 check fake future crew not work x gime no pay si whant free…read morelabor free job si not funny careful guys future costumers

Used FD 2 times - once for 6 custom windows and a door and another for 2 custom sliding doors and…read morefrench doors. Service and installation was pain free. Strongly recommend their service.

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

My experience with beeline was not good. I replaced all my windows a year ago and probably…read moreoverpaid. The work is sloppy, and it took much longer than it should have because a tempered glass window for the bathroom had to be reordered after the inspection failed. They refused to complete the windows that did pass inspection until the new window arrived over a month later. The power cord from my outdoor water filter, which ran through the exterior wall to an interior plug, disappeared. The hole in the wall was plugged, leading me to believe it was deliberately covered up. It was an additional expense to have it replaced. I just had my house power-washed, and the dirt that is embedded in the caulking around most of the windows did not come off. Now, I am confronted with that expense. I wish I had never dealt with beeline.

Beeline Construction did a phenomenal job installing two new windows in my home. The workmanship…read morewas excellent -- precise, clean, and professional from start to finish. They took the time to clean up thoroughly after the job was done, leaving everything spotless. What really impressed me was their commitment to customer service; they assured me they would come back if anything else came up. I highly recommend Beelind Construction to anyone looking for quality work and a company that truly stands behind what they do!

It's been 5 years and I still don't have all my windows in correctly. I love the windows, I love…read morethe workmanship but the office staff and service is the worst I've ever seen. They came in 2021 and installed the windows. Some of them were cracked - I was told that can happen in transport but that all windows would be replaced. Over then next 5 years I had delays, staff turnover, missing orders and had to live with looking at a big crack across my bedroom window and pray I made it through each hurricane season. This week they finally put in the new window- except it was a completely frosted and opaque window that I never ordered. They knew that and put it in anyway- then they apologize and tell me I will have the correct window in 6 weeks. That last time they told me this it was 6 months. It is such a shame because otherwise I would recommend this place to anyone. In fact- I recommended them to two friends. One opted to stay away when she saw the trouble we had- the other (a neighbor) used them to put in their windows. We never got the "reward" they offered for recommending a new customer. And they live on the same street we do so we know they put the windows in. As much as I like the windows they put in correctly I will never recommend them to anyone else. This has been a nightmare. This is probably the worst experience I have ever had with an installer. If they fix their management I will give them 5 stars- but what good are the best windows if you don't have them installed for 5 years? And I am still waiting.....

My experience with New South Windows (NSW), involving a total cost of just over $23,000 for windows…read moreand a sliding door, was marked by significant and unacceptable lapses in communication and unacceptable processes which I feel future customers must be aware of. Note: There is a lot more to this saga but reviews have character limits so these are just some highlights. The project start was prompt up to the point of sale. However, once our initial check cleared, the main office essentially ceased all proactive communication regarding the customer service aspects. The phrase, "We'll call you back," proved multiple times to be completely meaningless. The severity of the communication breakdown was evident when my sales representative offered to share screenshots of his own repeated, unanswered attempts to contact the main office regarding my project. This clearly demonstrated a systemic failure in their internal customer support infrastructure. This failure was compounded by project delays and premature billing. Despite an incorrectly sized window the installation (initially in July) was not complete until October, yet NSW cashed in the financing and initiated payments. We were forced to pay for at least three months for an incomplete, multi-month-delayed project. Throughout this time, we received no updates, and when we called, staff lacked basic operational awareness regarding the status or expectations of their own process. This is deeply alarming for a company of their tenure. Our initial inspection date was a no-show. When I called NSW, they vaguely cited "miscommunication" and then bafflingly claimed we had never scheduled an inspection and that they did not have the Notice of Commencement (NOC) on file. This suggests severe operational issue: either NSW performed the installation without the required NOC on file or failed to inform us it was needed. The disarray continued through the second attempt: after waiting all day, the county confirmed no inspection was scheduled. We finally secured the inspection on the third attempt. This demonstrates a clear pattern of incompetence in project management for just scheduling inspections. Just to schedule the final post inspection trim install took 1.5 months, multiple unfulfilled "we'll have service call you back", several emails to the corridinator, and NSW canceling the an appointment by email the day before. Without exaggeration, the job itself was faster then the time it took just to get NSW to schedule it. There were a few minor repair issues on that ticket as well but the installers must not have been told because they had no idea about the adjustment/repair items and did not have the part needed for the ticket. With the project almost over (still 1 missing part 13+ months out), I am genuinely at unease at the thought of having to work with any potential warranty repairs in the future. The installers and sales personnel are good people trying to help but there central management and processing is at best abysmal to work with. Information Potential Regarding Energy Rebates (Duke Energy): A final, objective point of disappointment: If you are buying with hopes of applying for energy-saving credits, please exercise caution. We had 11 non-north facing windows installed and not a single window installed met the efficiency standards required to qualify for the Duke Energy Energy-Efficient Window Rebates (SHGC of .21 and U-Factor .27, non-north facing windows, at this time of install). This detail should be confirmed directly with the company and your utility provider before signing any contract, as it could impact on the prospective financial benefit of the project. Prospective customers should be cautioned that internal inquiries regarding this program may be challenging: my repeated attempts for clarification were mostly ignored, and the final response from a NSW representative was delivered with a harsh, unprofessional tone, making me feel personally responsible for the discrepancy I was attempting to understand.

Jojo stop by here today to check my roof as I was having leaking issues outside…read more He was kind enough to check everything very professional and courteous. He found the issue which was not the roof. It was my gutter. I appreciate when a company has employees that take good care and are also very courteous

We recently had our roof replaced - with the decision process including interviewing five different…read morecompanies to ensure we chose the best one. After comparing online reviews, pricing, responsiveness, professionalism, and BBB ratings, BFARR Roofing stood out in every category, making them our top choice. From the very start, the process was seamless. BFARR kept us informed with regular updates on material delivery, the start date, and more. We were particularly impressed with Shane Emery, our BFARR representative. Shane was exceptional in communicating every step of the permitting process and other preparations necessary for our project. On the day the work began, Shane initiated a group text with the production manager, project manager, and sales manager, ensuring everyone was on the same page. Throughout the entire project, Shane provided us with regular progress reports, shared photos of the work, and met with us daily to discuss updates and address any questions we might have had. The project was completed with an attention to detail which exceeded our expectations. The work site was left immaculate--no debris, nails, or trash anywhere, and our plants had been carefully protected throughout the process. We cannot speak highly enough of BFARR Roofing, and Shane Emery in particular. The post-project follow-up was excellent, ensuring we were completely satisfied with the job. We wholeheartedly recommend BFARR Roofing for quality of work and value, and also strongly suggest requesting Shane Emery as your representative. A company is only as strong as the people who represent it, and Shane is without a doubt an asset/Ambassador for BFARR.