This is a very interesting spot. They have a lube shop blocking up the entrance with cars. And also…read moreparking that is sometimes hard to find unless you park in front of a gas pump. Don't even bother trying to get into the car wash. It's usually broken. Let's not even get in to the service that they offer you inside. There was an older gentleman that was the rudest person you could ever meet. The employees were more focused on chatting with each other instead of trying to make a sale. Obviously this place is struggling by having so many businesses and a small block. And they don't care who they hire or how they will be treating their customers. I would recommend going to another gas station or store instead of get the service that you're going to get here.

Horrible service. The ladies behind the desk were awful - I would rather go somewhere else…read more Also, if you have a rewards card make sure to read or ask them how to use them! They rip you off - make sure to scan it first...or ask them how to use it because they will not give it to you. AVOID.

I took my car in to have the tailpipe replaced. They said the muffler also needed to be replaced…read more With the new muffler and tailpipe it was twice as loud as it was before it brought it in and the new tailpipe also rubs against the suspension spring. Also, the doughnut gasket at the exhaust manifold also started leaking after the work.

I have used Randy's shop since I moved to South Haven 15+ years ago. I started using him because I…read morenow drive high-end imports and don't have a lift, they run close to the ground, and don't have room like the old muscle cars. Only charging $15 for my oil changes, when I bring in the supplies, is totally worth it! One time the seal on the filter I brought in was lop sided. They still fixed it with no charge, even when I purchased the filter through Auto Zone. There are numerous reviews attacking his attitude towards customers. I've only seen him as a pleasant person to interact with. Like everyone, people can have stressful days. Maybe these individuals came across rude or there was some communication issues during their discussions. Be sure to pet their mascot beagle which greets everyone. I try to bring her treats on my visits. All of the employees seem pleasant and professional also.

Last week, a dealership thought they had fixed a problem with my Mazda. Four days after I picked…read moreit up, the same problem occurred again. Today, Romes was very busy, yet they quickly ran some diagnostic tests and identified four possible problems. Romes texted a photo of the 4 codes which I sent on to the dealer. When I went to pay Romes for their work, they said there was no charge. Dillon and Romes is excellent. Remarkable!

Excellent place for auto repairs plus, they will pump your gas. Competent mechanics and very…read moreknowledgeable. Friendly staff & way cheaper than most if not all dealerships. They have a rollback wrecker to boot. Gove them an opportunity to quote a price before you commit to another repair facility. 04/09/2019 Quick update. This is the go to auto repair business. Friendly, personal, fast, knowledgeable. Plus they still pimp gas for you. Closest pumps to the building.

This location is very knowledgeable on motor oil and I highly recommend using them for your oil…read morechange. They are very fair and honest above all. I went in for an oil change, they took a look at my oil and said I still have about 1000 miles Left to go and they recommended not to change it. Very impressive and he also educated me on how getting synthetic oil still requires regular oil changes not the 8000 to 10,000 miles they advertise. Overall great experience, highly recommended.

Great service Good prices!!! Blake and Robin were easy to…read moredeal with. Traded in my 2017 GMC though the trade number was very fair.

Terrible dealership and terrible customer service. Sold us a used Ford150 that they knew needed a…read morenew engine (but did not tell us) and now is offering a measly amount to help pay for a 10K engine. Don't buy from this dealership!!!

I had three different mechanics look at my vehicle and could not find the problem so I brought it…read moreto McFaddens and they got it in right away, found the problem and fixed it and were very knowledgeable.

This dealership sold my elderly mother a 14 year old vehicle for $2k OVER KBB under the guise "it…read moreruns so great and has 'improvement/repairs' I was gonna buy it for my own"...well she drover it under 400 miles and the transmission failed. She is on disability and saved almost 5 YEARS to buy a vehicle. She can not afford the transmission repairs and the owner Rusty will do NOTHING to help this issue-not even have it towed to the repair shop-but he replied on my review that he offered to bring it back and repair at a discount!! Rusty, we'd like to take you up on your offer that wasn't available when I called you for help today, why don't you stand behind your word in your response you left me? Especially since that's what kept you in business...(your words) because there's an elderly woman without a car and almost $8k...I'm sure she'd love to hear your offer of help If it wasn't a lie!

Do not purchase a car from this dealership. We bought a Ford F150 with 76,000 miles on it. Within…read moredays of having it there were lights on dashboard indicating charging issues and we have since found out it needs a new engine. We've heard from another Ford service department( who have looked at our truck) and they have said that Baker would have know about this issue. After multiple calls to the dealership no one will call us back. Terrible customer service and selling cars they know have major issues. Don't buy from this dealership!!!

HAVE HAD OUR LAST OIL CHANGE AT THIS BUSINESS . Service department stinks all the way around! Have…read morenot been happy here for quite awhile! Tried to make an appointment recently and was told to come on down anytime and it would be take care of right away. No come back 5-6 hours later. Too busy. Then made an appointment was told I would get $10 off for the hassle. Did not. Have asked to have my tires rotated the last 3 times. Not!? Then my fiancé made an 8 am appointment and was told they would not be able to get to it for 2 hours.