This place is a joke. Least professional of any auto dealership I've ever dealt with. I hate writing a review, but the prospective customers deserve to know what they are sure to face with this place. They are so "yesterday" with their clichés, e.g. "We want to earn your business" and form letters for follow up. Over priced, sales BS and promises I'm sure they have no intention of keeping. The sales personnel turnover must be tremendous and that tells you all you need to know. You can't be that desperate if you need to go to these people for a car! You've been warned! read more

FYI: If you buy a car from this place you are risking that you may leave with a car that, unknown to you, one of your tires may be temporarily repaired aka plugged. Maybe for you it will last for over 8 months before you have a problem. Now, 8 months after purchase, you need a new tire because you got a flat. When you go to see what is wrong with your tire, they might inform you your tire is plugged. A shock to you since you've never had to do anything with the car besides changing the oil. Then, when you call the dealership to complain, they will most likely tell you that 8 months is around the time frame you would have to change your tires anyway, due to tread wear, so that made it ok. I'm not in the business of selling cars but it's probably a good idea to fully inspect your cars before offering them for sale. It could be anyone driving a car without knowledge of the temporary fix for a flat. read more

I am literally blown away from the customer service I just received. Normally, when you have a recall it just plain sucks. No one has time to get to the dealership or really wants to wait there and waste away their day. I called the other day to schedule an appointment for my THREE recalls, YAY for me. As soon as the customer service rep answered, all of the annoyances went away. Instead of me waiting on the phone for hours (because I didn't have my proper information available, like my vin #) he texted me so I had his number and asked me to shoot him a text of my vin number. WHAT!? How cool was that? I was able to get on with my day of busy back to back meetings while he was able to pull up my info and look at appointment times all while I was on my merry way with my work day. Day of appt: I arrived on time to drop off my car and worked with the same customer service rep! I was in and out the door in maybe 5 minutes total. When my car was ready, I received a text from my customer service rep and the shuttle came and got me. Thank you so much to the amazing staff members at the service desk but a special thanks to that customer service rep who was Joe'l P. Thank you for making an annoying problem seem like nothing. read more

My family is long time Nissan fans. I bought a 2016 Altima from Performance Nissan and all was well. I then bought a 2021 Altima in January with plans to also buy a Sentra at year's end. I brought my 2021 Altima in for the 6 month service. I explained I never received the email with service coupons for complimentary service as I was told at time of purchase. Phone calls left me with promises. I went there in person and was told Nissan stopped that 2 years ago and we don't do that anymore. Great communication! Not happy!! read more

I would not go here, I had my trucks door damaged after a 2.5 week long ordeal with service. I brought my vehicle in (on a Monday) for a 70,000 mile check up. Transmission services and front brake work, and more. After repair drove off property and brakes squishy and pulling to left. Returned and PNS (Performance Nissan Service) checked it out, tech told me the NV trucks brakes feel like that normally. I have owned this truck for 3.5 years, it does not feel like that normally. Service writer asked that I return in 2 days because repair would be 3 hours and I had already been there for 4+ hours. I returned on Wednesday (original service writer was off and nobody knew anything) 3+hours later I was informed the parts were not available. Service manage gave my a loaner and I left truck. 7 days later I received a call, truck done But need alignment. I ask that this be done (PN can not do work in house and needs to take to outside vender to complete) I approved it. Outside vender could not do work, It was on me to get alignment done. Picked up truck on Friday (pulling to the right now), had alignment done and found R/F tire binding. Back to PN. After another 7 days pickup vehicle. Door damaged while lowering from lift. Door does not close properly, door crushed in two spots on bottom of door and Service manager said IT WAS NOT THAT BAD. Denies damaging vehicle and refused request to talk to General Manager. Gave me a estimate for $758.31 to repair damaged door from Collision Dept. BEWARE! read more

Bought 2 vehicles from the dealership in one day. Mike Balek was top notch , no high pressure sales tactics. Bobby Jr was also a complete professional and got me top dollar for both trades. Highly recommend this dealership, this is my third purchase. Excellent selection , finance managers were also knowledgable and efficient. read more

Performance Nissan - Car Dealers Near Me - Pompano Beach, Florida

I typically spend my time on Yelp commenting on great service... and places to eat. But my terrible experience at Performance Nissan compelled me to write in. I live in CT and had my pathfinder shipped down for my second car in FL. So being new to the area, I thought it would be best to service my vehicle at a dealer vs trying to find a good local mechanic.. Performance Nissan outlined a list of things wrong with my vehicle, and I agreed to a few items on the list before the car went into storage for the winter. Upon return to FL, I brought the vehicle back for an oil change and was told the same services that were just completed 6 months ago.. needed to be completed (change brake fluid). I questioned why they were recommending services that were just performed.. and was told, oh because your car is old, sometimes they just list things that should be done. I later found out, the brake fluid change service were never performed, but I was still charged. I brought the car to another Nissan dealer, and they confirmed, the services were never performed. I spoke to the Service Manager at Performance and was supposed to get a call back.. never called back. My warning.. think twice before bringing your car for service here.. they are not honest. It is too bad.. from the outside, looks like a top of the line service center. I guess you can't judge a book by its cover... read more

Dealt with Johnny Vargas and had a wonderful experience. Him and his manager Josh were attentive to my needs in a vehicle and worked everything out patiently for my family and I. would very much recommend these guys to my friends and family for their auto needs. Thank you Johnny for an amazing experience! read more

Got a better deal at palmetto Nissan. Whenever I go back to pompano to get my car serviced they replace the palmetto emblems with pompano ones to try and force me to advertise for them. Should of gave me a great deal to begin with otherwise I wouldn't of bought from your competitors. read more

I recently purchased a 2012 Camaro SS from Performance Nissan after seeing their online ad. I was happy to finally find a hassle free dealership that was honest and upfront from the start. I was especially thank John Christofano for his professionalism in helping me purchase the car that I wanted! read more

Performance Nissan - 2012 Chevy Camaro SS Convertible - Car Dealers Near Me - Pompano Beach, Florida

Worse dealership NA I was bought a used Audi R8 In this dealership u know what！ that car clutch is broken already and they didnt told me befor i bought that car.and repair that cluch cost me 7500 dollar. moreover this shit dealership hold my car title round 2month. because I m not living FL THE ONLY ways contact them is phone and massage but they always ignore me....seriouly dont even thinking about buy any any any single car in the shit dealership they only care is how to take out money from ur pocket no for what kind of shit car they sold！！！ read more

Please make sure if your buying a car from Performance Nissan that there is absolutely nothing wrong with anything in the car they are trying to sell you...if there is DONT BUY IT...they were supposed to fix something in the car I bought a couple months ago and DID NOT fix it and when I went to get my oil changed I brought it up how it wasn't fixed and I was told the sales manager said he would cover half and I had to pay the other half...to me this is UNACCEPTABLE and POOR CUSTOMER SERVICE...matter of fact I would recommend you may want to just go to a different Nissan dealership that will stand behind their word...cause God knows I wish I would have...ijs read more

Performance Nissan on Federal Highway was the worst place to do a deal with. Before you sign anything, make sure to check all the hidden fees. They will rip you off as they did with me. The owner Bob, the sales manager Josh, the salesperson Ed and the financial lady Laura, all work together to rip you off. Be careful and cautious when purchasing a vehicle from them. I bought 5 cars from them and I want to undo just one car. They tried ripping me off in almost $7,000! Speaking with everyone and finding a way to get an understanding was useless. After you sign the paperwork, you don't have any rights, the ONLY person who can undo the contract is the dealership. They opted to not help me out. Instead, they tried making me pay almost $9,000 to trade-in for a smaller one. read more

This dealership just wants your money, and they would like to do as little as possible to do it. Try not to spend more than $20k on any car with them because that is their sweet-spot (they pretty much openly admit it). If you are buying a high-end truck or car be prepared for 'gustopo-like' questioning from the service staff on ALL warranty claims. BE especially PREPARED if you have a Titan XD for the service staff to say anything that happens is the definitely the owners fault. You have been warned! read more

I bought my Nissan Rogue here two years ago. We negotiated maintenance INCLUDED with the GM on the purchase of my car. For two years I brought my car in regularly for all my maintenance needs; oil change, tire rotation, air filters, etc... I recommended Performance Nissan to my friends and family (2 of which bought cars there!). We even brought my car in to the Performance Nissan bod shop when I was in an accident (paid by insurance company). I always worked with a Service Tech named Joe'l. See I'm a female and I do not like taking care of car maintenance (!!!) but Joe'l always made sure that I was taken care of; he arranged rides for me to my office while my car was being worked on, he made sure that my car was clean, he walked me to my car after it was serviced, etc.... Now Joe'l left Performance Nissan and I brought my car in for my regular maintenance service twice since then. The first time they took care of my maintenance needs but I was not walked to my car, I had to wait 30+ minutes for a ride to my office, and my car was not cleaned. This week when I took in my car for service I had to wait 45+ minutes for a ride to my office (they FORGOT to tell the driver I was waiting!). I also got a call two hours afterwords trying to upsell me a bunch of maintenance (probably not needed) and I was told that none of these items were included in my "covered maintenance". My husband called and spoke to the service advisor who said none of those items were never included in my maintenance package even though they had been doing them for TWO YEARS before that with no problems or questions asked (even wipes blades!). My husband asked to speak with the Service Manager, who said that none of the items were included. My husband asked to speak with the GM who didn't call him back after THREE phone calls and still hasn't called him the next day. I picked up my car and of course I was not walked to my car. I truly believe that they are taking advantage of me because I am a female! This is now tainted my outlook on Performance Nissan and now only will I NOT be using Performance Nissan to do my "uncovered maintenance" but I will also not be recommending this dealership to anyone else going forward! Females be warned that performance Nissan will try to upsell you every ridiculous maintenance need possible and will NOT hold true to contracts negotiated with purchases of new cars! Shame on you! read more

This add is bullshit don't waste your time sent all my info in was told I was pre approved leave work early loose hours get there ready to sign and I am told vehicle just sold ..spoke with Brandon 4 times before arriving 1hour before arriving called to verify yeah sure u are good to go what a waste of time and loss of work hours .. SCAMMMMMM read more

Really a great car buying experience all together!! Roy and Roberto were amazing and Laura in the finance team stayed late on Memorial Day weekend to execute our documents! Thank you again, my husband is a happy man with his new Titan! read more

Randy, the financial advisor at this location, was extremely helpful, kind, and went out of her way to help us today. I dont normally post these but the service was that outstanding. Thank you Randy! I highly recommend this dealership! read more

I purchased my car from them 2 years ago besides haggling over price it went very smoothly. What brought me back to review them is their service department. Every time I've brought my car in for service they've been professional and delivered my car back to me on time and freshly washed. Another thing I appreciate is an actual human answering the phone and not those awful computerized phone systems. I also take my Jeep in for service down the street and sometimes I can't get anyone to answer for hours. read more

Performance Nissan at pompano beach florida 1345 s Federal Highway , I did request information on armada they have for sale online , they call me 4 times until I finally I make the appointments to go a text drive Corney Farro (sales manager) confirmed vin # and color of that car To make sure was available and was the same one I saw online , they tell you To ask for Courtney Farro as soon you get to dealer , as soon I get to dealer I was greet by Roy zarokyan and told me Courtney only makes appointments, which is fine I walk to his desk and answer some questions , he said give me a minute let me look for the armada , after 10 minutes he comes back and said that armada is no there because owner's wife is using it as demo car , but don't worry I have another one available I said no ....I just came for that one and you telling me is no here .......he said let me call so she can bring the car to the dealer , wait another 15 minutes , he comes back and said is no available for sale , I ask to speak with the manager and waited another 15 minutes nothing happens Roy bring me a business card of Delroy small general manager and said he is not available,......you're going to tell me that on Monday at 12 noon none one is at the dealer and he is no available to come to talked to me about it ...... come on. Roy said I can find you another online, I said I didn't came to shop for a car online . This is that worst dealer I have visited in 30 years, they have 2 prices for the same car ; they also make fake advertising so ywhe you go to that dealer They tried to sell you a different from that one they advertising online , they don't have price tag on used car , they are thieves be carefully is you plan to make a purchase on this dealer . ...... If you're going to start a deal like that without trust imagine claiming a guarantee !!! read more

Great people, very trustworthy. Never had a better car buying experience! The GM, Bobby, was so helpful. It's a family oriented business which you don't see very often these days. I would recommend them anyone! read more

DO NOT GO HERE!!! I went to this dealership looking for a used car to finance, as soon as I got the car they forgot to give me my registration I was driving around the whole time with an expired one. When I found out that they didn't give me my registration I called them and told them if they could deliver it they said it would take up to one whole week for the delivery so I had to pick it up & when I got there they didn't even apologize for their mistake. On top of that I started having issues with the car and since I had a 30 day guarantee I went back, they had to order a part for my car to fix it so I made the appointment. When I came in for the appointment not only was I waiting a really long time, but they also forgot to order the part for the car. I had to come back AGAIN, this time when they finished with my car the problem still wasn't fixed. I had to come back a total of 4 times because these people did not fix anything properly. Extremely unprofessional establishment, would not recommend this dealership at all. read more

Jose at Performance Nissan is the most UNHELPFUL and RUDE employee I've dealt with. We've paid for a three year lease with our Nissan and tried to return and he would not help at all. Basically said our lot is full and we can't help. Please train your employees on customer service to build some customer loyal. Shit brand with shit employees! read more

One of the worse dealerships around . You should be aware that not only are they over priced but they jack up your rate with bank to make more money on the back end . If thats not enough they have one of the highest dealer fees around . Stay away from there service department as well as over billing doesn't stop there . I would stay far far away from them . And i know bought a fleet of cars before I realized i had been taken advantage of . Hopefully my misfortune doesn't happen to you . read more

Expect $1700+ of bs dealer fees especially if the price looks good online. I went in to look at a used car and they promptly added this dealer fee to the car price like it was totally ok. read more

I purchased a brand new 2016 Nissan Titan in Feb. I took it to their service department last week to have the oil changed and take a look at the AC (not blowing cold). Ian (Service Advisor) informed me that they did the oil change and a couple of factory recall issues, but did not fix the AC. He stated that the AC was a known issue with no fix and they are waiting to hear back from Nissan on the fix. I took my truck to Coral Springs Nissan.....the freon was low....the compressor needed to be replaced.....THERE IS NO KNOWN ISSUES BY NISSAN. I will make sure Nissan, the dealership and anyone else that will listen hears about this misrepresentation of a good brand by a awful service department and untruthful employees. read more

Run don't walk away from this dealership! I want to test drive a car and stated I was just beginning my search. The sales person was great the management was horrible! The management wanted me to buy the car I test drove and I politely explained I wasn't ready yet. They basically try to kick me out of the dealership if I wouldn't be buying. When I left I requested to be placed on the do not call list. I have been call 12 times and I will never consider this dealership ever again. read more

S T A Y A W A Y This place gets 1 star only because giving minus stars is not an option. In the first minute the salesman stated we would have to pay $2,700 more than the price advertised on their website because it was from the internet. . So they are advertising a price on their internet website that he stated is not available to us because it is an internet price!?!?!?!?!?!? The "Notes on This Vehicle" section of their website describing the vehicle we were interested in states "Immediate savings of $8,720 off MSRP!". NO asterisk or footnote or any fine print on the web page states that the discount is subject to any conditions or qualifications whatsoever. read more

I purchased a Nissan Versa in March and I loved it but I need something bigger. I met with Ed Stackpole he was recommended by my last sales rep Dee who is now in the service dept. and he got me into a Used 2013 Altima. Its what I was looking for. Ed was very easy to talk with. The whole staff like last time was very helpful, did not rush me and made my purchase enjoyable. I am glad I went back to Performance Nissan. read more

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As I explained to Alan, both my husband and I have owned our Nissan vehicles for over 12 years. We took them to a Nissan dealership for service for 9 of the 12 years and always felt the service we got in NJ was good, but always more expensive than we expected. When we moved to South Florida, the location of Performance was further than we wanted to travel and so we used a local mechanic. All was good until the last service which seemed suspect. My visit to Performance was met with delight. Alan answered my calls (as I traveled to work) promptly, thoughtfully answering my questions. We discussed the issues I was having and we decided to move ahead on some of the more pressing issues and I felt he gave me wise counsel on the expense of some repairs (like the sunroof) which was really appreciated. Repairs were done quickly, shuttle ride to work was great, car is running great and...I loved having my car washed!!! Thank you! read more

I went to Performance Nissan today to get an SD card for the Maxima i just bought used..... Performance Nissan would sell the card and then another $125 to program the card.....the rep said its complicated and takes about 40 minutes, to which I replied thats $180 an hour and I'm buying the part at $175////I asked for a better price and he said thats what they charge so I walked out.....customer not happy read more

Shady car dealership with high pressure salesmen. Increased the MSRP of the car during negotiations thinking I wouldn't notice. The salesman sent an unprofessional text message the following morning. He proceeded to tell me that if I find a dealer willing to meet my price, I should buy 3 cars and he would take 2. What a pompous jerk. Go elsewhere; there are other dealerships nearby who are much more straightforward. read more

I've been using this dealer since I moved to Florida in 2006, and it has changed hands quite a few times. This management is the WORST! Their customer service went into the toilet in all departments - service department is inconsiderate along with the pushy sales people and incompetent financing team. I used to travel from South Broward just to do business with this dealership, but not anymore! read more

I purchased a car from the dealer today and was able to work with Greshford Warren. He was extremely helpful and made the entire process the easiest I've ever had when buying a car. I'd recommend him to anyone, especially if you'd like the process to go smoothly. The dealer was excellent overall but Greshford made it easy for me. read more

The worst !!! we arrived at 4:30 pm dealership, the first thing I asked was if the seller needed the SS to buy a new car with them, and he said "No". ok, we asked to see the car and said it would make a first record, we did. They asked us to do the application to see if we would be approved, 3mil offer input and did. Then We asked to see the car, a Pathfinder, the seller asked us to wait for approval. We wait until 5:50 when we had to leave to get our daughters, which is why we need a larger car, we went back to the store to 6:50. The seller said that we would be approved if we paid 5mil entry, I asked again to see the car and could not. I requested that showed me what the monthly payment amount, asked to wait a little longer. after 1h asked to see the car and again denied only after approving the funding. Finally the 8:50 took us to see the car: A Pathfinder, 2010, broken in concert garage. We were applying for a new car. They made us stand waiting 4:20 (2 hours with two babies 8 months) to end in saying that we were allowed but they did not know the right values ​​and we could not see the car we were trying to buy! SO DO NOT GO TO THIS PLACE EVER!!!! read more

Performance Nissan - Car Dealers Near Me - Pompano Beach, Florida

I have bought two Nissans from this dealership and have always enjoyed them. They always go above and beyond to get me in the car of my choice with the options I want. However their service department is another story. My first 2013 Nissan Sentra was a great car until the car stared having problems. I was going back every week because they could not find or fix the issue. After 8 months of a massive headache, I sold the back the dealer and got my 2014 Altima. Again with the great sales department I love my car. Once I took my car in for its first oil change there, the car started having problems. I took it in for an radio issue and was told I needed a new radio already. Knowing that the Altima has some issues with this, I said okay order one. About 3 weeks later the part came in, I waited for 5 hours for them to replace my radio. Not only was the problem not fixed, when i call about it and express my concern, one of two things happen. One I get put on hold then hung up on. Two, I am told there is nothing else they can do and it is "normal" for the radio to act this way.... WHAT??! The Altima is a beautiful car and I want to keep it for years to come, but their mechanics don't know what they are doing and are very rude when you ask to many questions. Now I am looking for another place to service my Altima, before I have to scrap this one as well read more

Performance Nissan - Car Dealers Near Me - Pompano Beach, Florida

I see a lot of negative reviews but maybe you guys just spoke to the wrong people I had the easiest, most fun i've ever had getting a car and excellent experience at this dealership. I had an appointment with Courtney who was busy at the time so Charly took care of me and from the start he was the sweetest and very attentive. I am only 19 and I was treated with so much respect and I never felt belittle for asking my thousands of stupid questions haha :) I was trading in my car and they gave me the best deal and were super helpful throughout the whole process!!! They were always explaining everything step by step and I never felt confused, I asked for a budget and they never asked me to raise it, they worked with me 100%. Kelvin was also the sweetest man in the whole world as he was extremely helpful in explaining all the paper work and helping me understand wth GAP is and he even offered me a scholarship for college. And to wrap things up!! Courtney after being super busy the whole time I was there even came to speak to me and apologized for not being able to meet with me and she had the coolest personality ever!! AND I walked out w a new car!!!!! and I love it ! This dealership has the best team from my experience and I them :) I seriously recommend. read more

I bought my New 2011 Altima Coupe at this store, spent over $6000 in collision services and had most of my auto services done at this shop. It now has 47000 miles. I was gratified to see they were open on Saturday until 4:00 PM and called to find out about replacing my defective battery. I called parts who told me that a new battery would cost $100 plus $30 installation. I asked what rebate I would get as my 84Month Nissan battery was 48 months old and virtually useless. The parts man told me to talk to service as they handle warrantee and transferred me via phone. The service man told me he didn't know and it was the parts people who handled that. I told him parts transferred me to him and he told me to hold and he would find out. Twenty minutes later, at 4:06 PM, 6 minutes after closing, I hung up the phone. I could tell by the service man's disinterest that he could care less about me as a customer but I waited, hoping I was wrong. The words arrogant and rude come to mind and I won't be shopping there again. read more

I wish this wasn't the review I was leaving. Purchasing the van we got from them was so exciting but the days to follow were hell. My fiancé bought a van from performance Nissan December 31st, 2020. The day we got it there was an issue with a tire, no big deal because we purchased coverage throughout the whole country. Well we were obviously mistaken, when we went to get the tire fixed at another Nissan dealership, they turned us away. We had to drive 2 hours back to performance Nissan because they said they were the only ones who could fix the problem. We pay 9$ extra every month but they decided to charge us an extra 250$ because of the issue; not to mention our dash was also broken and the interior light was out from the jump. After getting it fixed, we find that they never even fixed anything. We also have yet to receive our tags and it's now expired so we can't drive the vehicle. We call everyday in hopes to get all the issues resolved but no one calls back and we are now getting hung up on. The general manager Kelvin is the only one to call us back to attempt to resolve the issue but doesn't even know what the actual situation is involving the tags and also has hung up on my fiancé. The frustration we have encountered throughout all this is outlandish. read more

Very shady service dept. They are unprofessional and slow. I would give them negative stars if I could. Do not bring your car here. Unfortunately, this stealership has turned me off to nissan and I will never buy one again. Go here only if you expect slow service and being talked into repairs you don't need and new rattles and noises coming from your car after they service it. read more