This shop was so kind and caring with my vehicle. I'm grateful to the guys who not only worked on…read moreit but to the manager. Thanks for helping with my daughters Sonata. You were a blessing to this preacher.

Wow! These guys are great. Honest and respectful. I was so worried moving here from Massachusetts…read moreand finding an auto shop that was honest and reliable. My neighbor found them when he moved here and recommended Wiseman tire to me for a front end alignment an said I can't go wrong, and he was 100% correct. It was a bit longer than he said but I would rather it take more time and do it right then to rust it. I couldn't beat the price. $30 less then some of the other shops around Neosho wanted. One less thing I have to stress about when my Tundra needs work. I know right where to go.

Our vehicle broke down and they came out and not only towed us to a repair shop but also towed our…read morecamper to a local campground so we could stay over during repairs. Although they did not actually perform our repair, they took the time to help us find a great campground, auto repair and taxi service, all after hours! Went above and beyond to help.

From shredded tires on the side of the road, dead batteries, lock outs to panic stricken phone…read morecalls from this mom to retrieve a car and teen from rising flood waters. I know I can always depend on Aaron at Ron's to not just arrive quickly but with a reassuring smile on his face when he gets there. He has proven over and over again he is honest and trustworthy. I wouldn't dream of using anyone else!!

Had a leaky tire and they were willing to fix it even though it was 15 till they close. I didn't…read moreexpect them to say they would fix with it being so close to closing but I figured it would hurt to ask. Everyone in the building was so nice. Thank you guys!!

I just called to check on my truck. It had been there fir two days, just wondering about their…read morefinds and progress. I was talked to very rude and hung up on. It has a broken hood release among other problems. Although they got the hood open they had not done any of the work. Continuing to be rude, the owner told me if I said another word he would hang up on me and told me I could come and get it. I was just asking since they had the hood open could they not check the engine or changed oil or checked the breaks. I was being nice because at that point I wasn't mad or angry, just confused. Then he told me if I didn't like it to come get my truck and hung up. I immediately went and got my truck and will never go back there. I would suggest nobody goes there. They did work for me in the past and was not rude just crazy. The old man has got a few screws loose and way over charges. Cost 100 for oil change. When I got that truck back it had not been fixed properly and just about got killed in it. I'm crazy for EVER going back.

Great people very hard to find a mechanic you trust to do the work right and not try and nickel and…read moredime you anyway they can. Cheap fast repair work.. havent needed the car repaired in over 120k miles since great shop!

I've known Dave for most of my life. Great guy and good mechanic. He'll treat you right.read more

Pressure sales tactics and unethical sales staff. Evan was condescending and rude. I would not…read morerecommend this dealership to anyone.

*Update!!! The GM…read morefrom this company just called me and told me to "come get my damn vehicle and get it the hell off their property". He was so infuriated by my review that he is now refusing to fix our vehicle! After being verbally accosted I reached out to speak with a member of management above the GM. I spoke with the owner's daughter Jenny Griffith. I must say that the abhorrent behavior by the GM pales in comparison to the conversation I had with her. I've actually included a screen shot below where she actually states she doesn't care about a defective vehicle that they sold! I can honestly say that I have never witnessed a more integrity deficient operation then what I have experienced with the Griffith team. Original complaint: We have had a very disappointing experience with our service experience here. Our Yukon Denali needs an instrument cluster replacement and has been sitting in their service center now for nearly 8 weeks waiting on the part from GMC. Meanwhile they've provided us with a Chevy impala as a loaner which does not accommodate the duties required for our self employment. We have had to make 2 car payments now on a vehicle that we cannot use and we cannot operate our business effectively with the loaner they've provided. We are confused and frustrated that Griffith added thousands of dollars to our auto loan for the extended warranty if/when we need to utilize that service it doesn't meet our needs. A Chevy Impala is not the trade/loaner equivalent to a Yukon Denali. I find it hard to believe this large of a dealership cannot come up with a reasonable equivalent. I don't particularly like using the review system to coerce a company to do right by their clients but we've been unable to persuade management into taking any action now for several weeks. I am more then happy to remove this negative feedback if they will make this right with us.

I've worked with Masterservice for the several years I've lived in the area. They're constantly…read morecoming in at lower than dealership/other auto shops in the area. Whereas other shops/dealerships get me in weeks out, they get me in that day or the next few days depending on what needs doing, and they are usually starting and finishing faster than they estimate the job will take. I've had them refuse to take money for small jobs before (you read that right -- free --), and they are almost always lower than the average cost for the parts+labor estimated costs you find online. I've not had any of their work fail or fall short. Insofar as some of the other comments I see here, it's almost as if the individuals involved don't understand that multiple components can contribute to car problems, and that many of them wear together and fail together/need to be replaced together. It's entirely normal to have to replace multiple parts, or to replace one part only to find that another one is also faulty. These guys are honest. I've managed several businesses in the area and referred many of my customers to them. All of those customers have come back and told me they're not going anywhere else if they can help it.

Charged me too much. First replaced the starter. Cost me 347. I made it one block and it was doing…read morethe same thing. Not fixed. Second replaced the alternator and belt for the same problem I had in the first place.charged me 508. Did not need the starter but it cost me anyway. Seems to be doing okay now. After alot of time and money. I will not be using Master service in the future. I feel I got ripped off

I've been using Mr. Fix It for everything from basic oil changes to AC repairs and more recently…read morenew tires. This is an honest local operation that stands by their work and does not take shortcuts. Highly recommend. TAKE NOTE OF THE OTHER REVIEW LOCATIONS!!! THEY ARE NOT REFERRING TO THIS NEOSHO, MO BUSINESS!!!

I visited Mr. Fix It because I was having problems with my AC. My appointment was at 9am and the…read moreonly work I requested them to do was an AC performance check. This took them 6hrs to complete and I did not receive a call until 3pm. They gave me a pricey $1800 dollar estimate for the AC and I found out that was part of a $4000 estimate that they performed on my entire car. Well... fast forward a week and I took my car to another mechanic for a better estimate and he asked me if I had any problems with my car. I asked him "why?" and he informed me that the intake was never reconnected. I do not recommend Mr. Fix It. It's more like Mr. Waste Your Time and Steal Your Money.