Best guy you will ever meet! Does a terrific job and it's at a very fair price. I'd recommend to…read moreanybody that needs small to big repairs done!

I would definitely use this business again. I took my car in for repairs and I could have gotten it…read morein within 2 days. I wasn't available for a few days so I took it in the following week. Meanwhile Tracie, (I believe he is the owner), ordered the parts I needed. I didn't have a lot of damage so I waited for my car. They had it completed in less than an hour. I think it was Chris that did the work, and he did a good job, Like I said, it was not severe damage, but I saw other work that they had done and it was very good. So they worked fast and efficiently, and the work was good, and the price was very reasonable.

UPDATE: BEWARE: AVOID THIS COMPANY. We submitted a one-star…read morereview. A recurring theme in other one-star reviews concerning this business is subpar customer service. The owner's response to my concerns implies that many of the negative Google reviews regarding customer service and treatment may be accurate. [see owner's response to Google review] Instead of addressing our review professionally, and kindly, the owner responded by attacking us, the customer, in a rude and condescending manner, even mocking a disabled person, as it seems to us that he did in an apparent attempt to justify the mistreatment of the customer, us, by his staff. [see his Google response] We also never insulted anyone. We only genuinely tried to be helpful, while being polite and friendly throughout. END OF UPDATE There are certainly some concerns I have with this company. I would not do business with them again. We recently purchased seat covers for the second row of our Tahoe. The Seat Covers company's website indicates that the installation of two seat covers typically takes approximately 45 minutes. Given that we are disabled and do not have the physical ability to install the covers ourselves, we contacted Pennington Upholstery in Webb City to have them installed. Unfortunately, the staff at Pennington Upholstery were kinda unfriendly, both on the phone and in person. They don't seem to be very customer service oriented. I had scheduled an appointment with them for 9:00 AM. I made the appointment weeks ago. They informed me that the labor cost would be $85 per hour. We dropped the car off about 8:35 am. Their upholstery person had not yet arrived at work. We were the only ones there when we dropped the car off other than the receptionist. When we dropped the car off she said, "we might be able to get to it today." What!!?? I told them if they didn't get to it today call us and we'd just come pick it up. They are closed Saturday, Sunday and Monday, this meant we wouldn't see the car until Tuesday! We'd be 4 days without the vehicle, which is unacceptable for a 45 minute job and an appointment made weeks in advance. Upon dropping off the car, we informed them that we could provide a link from the Seat Cover company demonstrating the installation process. Again the lady was kinda gruff and dismissive saying they are experts at installing hundreds of seat covers of various types and brands, and that they do not need for a video tutorial. Sometime around 9:30 am I noticed the car had been relocated to the garage. Pennington contacted me at 10:40, confirming the completion of the job. They informed me the total cost was $170. However, a debit card transaction incurred an additional $6 fee, which I found rather cheesy. Credit card fees are a standard business expense. But what particularly surprised me was the $170 charge, which was double the expected cost for an hour's worth of labor. I asked why it cost so much as there were just two seat covers, and the manufacture stated for two seats it only takes about 45 minutes. The lady at the counter said, "we charge $85 an hour, and the seat covers were really tight so it took two hours to install to get all the hooks and ties done correctly." We were thinking does it really take "professionals" 2.6 times longer to install? I'm not even sure they had it long enough to work on for 2 hours. Yet still, we didn't argue with them, we accepted the bill as is and paid. Then we then politely thanked them, wished them a good weekend. So, take it for what it's worth, but personally, I would not do business with them again. The owner's response to our Google review, insinuating we were trying to get something for nothing, also shows his ill temperament toward customers. I have noticed that for almost every person who left a one star negative review on Google, the owner or responding representative almost always responds by saying they have no record that they ever did any work for the person leaving the review....so, on the Google review we included a copy of our receipt.

Worst customer service experience ever. Bring your business else where. This guy really thinks his…read morepoop don't stink.

They fixed my car after an incident with a racon. They did what they said they were going to do in…read morethe amount of time they said they were going to do it in. It's looks brand new. Excellent value for the money, I will use them again for sure.

Stopped by not long ago to have them look at a ding on the door of my car, I was going to write the…read morereview sooner but forgot that I had not done it. I was just wanting to know if I should get it fixed so it would not rust or if it was good enough that I didn't need to worrie about it. The guy was very nice and friendly. He looked at it and told me what they could do and also that because it was so minor and the paint was still in good shape it should not be an issue if I did not get it fixed. I had a very good experiance and would feel comfortable doing buisness with them if I do decide to get it fixed.

They kept me informed of the the progress of my car. They did a fabulous job! Would recommend to…read moreall.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Brad did a great job with my hail damage He went above and beyond! vehicle looks brand new again. I…read morewould definitely recommend them to anybody with dent or hail damage. Don J Joplin

Just picked up my car from having a repair done here. I grazed a parking barrier with my left…read morefront end and had paint and a scuff mark on the area above the wheel well. No real structural damage, but a real cosmetic blemish. They quoted me a price and got it in quickly. It looks amazing and like nothing ever happened. Couldn't be more pleased. Very satisfied with my experience here.

This establishment provides both well qualified, knowledgeable staff memebers and top-notch…read moreprofessionalism. My vehicle was registering a check engine light code for traction instability. When i took my vehicle into K&C auto, they quickly identified the true issue with my vehicle and that the real problem was indirectly prompting an error cord due to what really was wrong. Not only was the problem detected, the issue was fixed and rectified in a superb timely manner. The efficiency and the cost was both great and fair. I highly suggest that people see this establishment for their automotive needs.

My experience was great. My insurance took longer to approve…read morethe repair but thats not the shops fault. After repair approval the repairs were completed ahead of schedule. The shop returned my vehicle to better than pre accident condition It only cost my copay I had agreed to in my insurance policy

I had my door replace by them and and they never replace the lock on the door to match my key for…read morethe car...And they will not return my call to fix it right so basically they ripped me and my insurance company off....they do not complete their job...now I have to take them to court