1. Masterservice Tire & Auto

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Neosho, MO

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Masterservice Tire & Auto

2.0 (4 reviews)
Open • 8:00 am - 5:30 pm

Services - Masterservice Tire & Auto

Auto brake repair

Auto engine repair

Masterservice Tire & Auto Photos

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4 years ago

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Griffith Motor Co - Service

Griffith Motor Co - Service

(8 reviews)

*Update!!! The GM…read morefrom this company just called me and told me to "come get my damn vehicle and get it the hell off their property". He was so infuriated by my review that he is now refusing to fix our vehicle! After being verbally accosted I reached out to speak with a member of management above the GM. I spoke with the owner's daughter Jenny Griffith. I must say that the abhorrent behavior by the GM pales in comparison to the conversation I had with her. I've actually included a screen shot below where she actually states she doesn't care about a defective vehicle that they sold! I can honestly say that I have never witnessed a more integrity deficient operation then what I have experienced with the Griffith team. Original complaint: We have had a very disappointing experience with our service experience here. Our Yukon Denali needs an instrument cluster replacement and has been sitting in their service center now for nearly 8 weeks waiting on the part from GMC. Meanwhile they've provided us with a Chevy impala as a loaner which does not accommodate the duties required for our self employment. We have had to make 2 car payments now on a vehicle that we cannot use and we cannot operate our business effectively with the loaner they've provided. We are confused and frustrated that Griffith added thousands of dollars to our auto loan for the extended warranty if/when we need to utilize that service it doesn't meet our needs. A Chevy Impala is not the trade/loaner equivalent to a Yukon Denali. I find it hard to believe this large of a dealership cannot come up with a reasonable equivalent. I don't particularly like using the review system to coerce a company to do right by their clients but we've been unable to persuade management into taking any action now for several weeks. I am more then happy to remove this negative feedback if they will make this right with us.

Pressure sales tactics and unethical sales staff. Evan was condescending and rude. I would not…read morerecommend this dealership to anyone.

Masterservice Tire & Auto - autorepair - Updated October 2026

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