I was literally in and out in less than 10 minutes. Probably the best inspection experience I've…read moreever had.

Just what the name says. I was in and out within 10 minutes. They were very polite and helpful.read more

Came here since the Huntersville location close. Turnaround time was very fast. Customer service is…read morea bit lacking. But will come back when there is a need since much interaction is not a requirement.

This used to be one of the best places to get an inspection done; unfortunately, it is now one of…read morethe worst in the Charlotte area. I do not recommend visiting this place. They will try to find the slightest issue with your vehicle just to charge you an extra $20 or $30. Family and friends have had the same experience. It is sad that a business's reputation suffers over a couple of dollars. I hope the owner sees this review.

Possibly the most dishonest people I've ever dealt with. They Charged over $170 to mount and…read morebalance 4 tires. Steering wheel started waggling left and right like crazy when I hit over 55 mph. Definitely balancing issue. Went back for them to have a look at it, they denied to fix it and blamed on the wheel. I took it to My Honest Mechanic in Concord. They said all 4 tires were not balanced. They balanced the tires and saved the day. These guys at University City Tires are the most unprofessional and unethical car mechanics I've ever met. Especially that young one is a jerk! AVOID AT ALL COST.

Great service.Professional and friendly staff! Diyaa the manager greeted me and I asked how long…read morewill it take. I saw folks sitting in cars and inside the lobby. But he smiled and said "give us 45 minutes." I was back on the road in 35 minutes! I am now a forever customer! Good value! Good service!

What a GREAT place! Friends told us to take our 2001 BMW M Coupe 170 miles to EuroEnvy when we…read morestarted having engine problems during a group drive. They were so right! Tom and Shannon are very experienced with Audis, Mercedes, Minis and BMWs, especially BMWs with S54 engines like ours. They squeezed us in the same day, and Tom diagnosed it as needing a throttle position sensor - and he had one in the shop! They drove us to the mall to have lunch and hang out until the car was ready,and drove us back. Tom explained everything he did and gave us great information about other work we might want to do on our 24 year old car. Anyone who will do all that for an out-of-state customer they'll never see again is worth their weight in BMW parts!

I recently had quite an adventure with my car. It all started when I got my oil changed and had a…read morestate inspection done in another state. I was driving from Pennsylvania to Virginia, on my way to Charlotte. I planned to stay overnight in a hotel in Virginia before continuing my journey. The place that did my oil change mentioned they couldn't reset the service reminder/error message on the screen. So, while I was driving to Virginia, my car kept flashing "Oil pressure low." It was 11 PM, and I had no idea where to stop. I assumed it was just the reminder not being reset, as the service provider had informed me. I made it to the hotel, but the next day, my car wouldn't start. It made loud knocking noises and had jumpy movements. I stopped and towed my car from Virginia to the BMW dealer in Charlotte. A couple of days later, the dealer called and informed me that the car didn't have enough engine oil--only one quart! They recommended replacing the entire engine and quoted a whopping $27,000 for a remanufactured engine. I was shocked! Even my 2016 car wouldn't resale for that price. Desperate for options, I called companies that buy cars with failed engines, and they quoted me $1,500. Then, THANK GOD, I called Euroenvy to check if they could replace the engine. They asked why I needed a new engine, and after explaining the issue, they quoted a price, and I approved the job. I then called BMW to release my car, and they offered to replace the engine for $19,000 with a used engine that had 79k miles. I declined and asked them to release the car. I towed the car to Euroenvy, thinking they were going to replace the engine. This is when the MIRACLE happened. Euroenvy called and said they weren't sure why I needed an engine replacement. They ran some diagnostics and asked me every single question about what had happened. After a thorough test run, they discovered that my engine didn't need replacement at all! The issue was a leaking oil drain plug, stripped by the first place that did the oil change. They fixed it, test-ran the car, checked for any leaks, and found none. They charged me $243 for the service, and my car has been running super fine ever since. In 2 weeks, the agony i went through is something cannot be explained (from $27000 to $19000 to $1500 to sell the car to now. This is not just about money. It is a combination of money + agony that we were going through the whole time. Euroenvy could have just replaced the engine as I already approved the job (BTW their engine replacement is way cheaper than the dealer) but they didn't do it. They did what was right and I just LOVE this place. Until I live in Charlotte, you will be my GO TO place for my car. In today's world, it's easy to find smart people, but honesty is a very rare quality. Euroenvy is a place that combines both smartness and honesty. You are the best, and I will never forget this experience.

I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

I have only had great experiences whenever I visit Hendrick Lexus Northlake. I bought my vehicle…read morehere back in March. I came in for a regular service. I love that they break down everything they serviced and the condition of ranked by numbers and colors. A nice waiting room to get work done or simply hang out. They provide drinks, coffee, soda, and snacks. I don't know if its the acoustics of the room but some of the customers make so much noise digging in their bag of chips, chewing their food, etc. - its very loud and irritating. I had a hard time working or talking on the phone. Couldn't get into the enclosed rooms as they were all occupied. Maybe next time.

I bring my car here for oil change. Its convenient to my job. I don't get the perks of a car…read moredealership like vacuum or car wash, but they get the job done.

DO NOT EVER take your vehicle here. I've made the mistake twice unfortunately, but will never…read moreagain. This business has provided me a quote over the phone, then after I dropped my car off called me back to say they miscalculated the estimate and that it will cost an additional $1,100 because they looked up the wrong parts. After going back and forth on the phone, they somehow came to a conclusion that it would only cost an extra $700. Pretty evident of price gouging. On the second occasion, they told me my only option to fix my car issues was to walnut blast the intake valves for $1400. I spoke with the mechanic on the phone and they claimed they had dealt with this same issue multiple times and were sure this was the only fix. I declined, and ended up finding a very obvious vacuum leak that cost me $8 to fix. It is very clear that this business is trying to take advantage of European vehicle service prices while providing inadequate work.

I have passed this place hundreds of times and been told to come. Why on earth did I not listen??…read more I had been loyal to Jiffy Lube for doing my inspections. But it was always something... "our inspector is not in today...there is no one on site".."other places we can't do it today, come back tomorrow, machine is done"... I did a onboard reset on my car and DESPERATELY needed it done within the current drive cycle. I came here, the guy simply asked for keys & reg, told me I could wait inside or out, pull my car in and all jokes aside I was done in probably 9mins I wholeheartedly recommend this place. Told him I was a yelper and he said it was cool to take pics. *No weekend hours, but it's cool. Just slide on your lunch break and your in and out.

Very fast and friendly state inspections. I have been coming here for many years. Outside and…read moreinside waiting areas (normally no wait or very short wait). Derita area.

Good, honest mechanics who know what they're doing! No BS about like you need "blinker fluid,…read morema'am." They'll properly diagnose the issue and give an honest estimate and explanation of the repair at a fair price.

Gotta be honest, I've been going here for close to 9 years and have seen a difference in service,…read morepricing and transparency of information the last 3 to 4 services I've had. I have not seen Mike in years and not sure if he is still active in the business. This last service might be my last. Went in for a general tune-up and left $1400 in the hole with another $1000 quoted to fix an oil leak (90% labor) which I chose not to do. Part of the $1400 included new breaks and 2 new tires. The breaks have been squeeking ever since and I have avoided bringing it back. The $1000 oil leak has not shown itself. Before this experience, the last few were noticeably different in how I was spoken to and treated, but I thought they always did great work at a good price. Now, I am not so sure it hasn't become just like any other "buyer beware" service garage.