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Performance Ford

2.1 (168 reviews)
Closed 8:00 am - 9:00 pm

Services - Performance Ford

Auto diagnosis or inspection

Auto maintenance

Oil changes

12 More Services

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Performance Ford Photos

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Recommended Reviews - Performance Ford

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Before I go off on my tangent, l'll give you all some back story. - I am I am a single mother to four remarkable children. I do my best to survive, working 40 hours plus in order to provide for my children and myself. I was recently divorced "2023" before that I had never purchased a car on my own, my husband had always help with negotiating appropriate prices. That being said in 2024 I was involved in a pile up that totaled my car, luckily I had almost paid it off so I received a significant amount from my insurance company. Procrastinating for about two weeks due to not wanting to deal with this particular responsibility, I finally came across performance Ford in bountiful. Long story longer I ended up purchasing a 2020 Range Rover, at the time it had just a little over 47,000 miles, and was a luxury model with all the bells and whistles. The vehicle was listed at $43,687.00 I also put a $3,500.00 deposit down. They added in all their little in-house insurance programs that raised my prices significantly as well as gap insurance, "which I think is always a smart, when purchasing a used vehicle" all doneI ended up financing a total of $56,469.10, for anyone who doesn't feel like doing math right now that's an additional cost of $12,782.01. I was completely naïve in thinking that performance Ford was looking out for me and assisting me in a great financial vehicle deal. Payments were insanely high like $820.00 a month high, obviously I was drowning financially because of this "great deal" thinking I had no other options I contacted performance Ford about getting out of this vehicle I was having such a difficult time keeping up with the and gas and insurance. Performance Ford assured me they could help and two come on down, they'll take care of me. So that's what I did naïvely, trusting in humanity, and performance Ford to help me out. Not even help just be genuinely good to another person. January 11, 2025 I head down to performance Ford the salesman I worked with suggests I get a 2019 Tesla because my insurance would be so much cheaper, I wouldn't need to spend money on gas and they could also add my negative equity from the Range Rover into my current loan, while lowering my monthly payments. " I'm thinking to myself, man I'm so unbelievably grateful that I am and and that they were able to save me during my little financial crisis, I had must had misjudged them" I signed their contract, smiling ear to ear within myself, while also praising myself for accomplished this huge stress and financial burden. Driving home I couldn't wait to get home not only to show off the vehicle to my children but also to charge it and get familiar with such a foreign vehicle. surprise when I arrived home and went to plug In the car there was no charging cable in the car. I wasn't too worried about it I figured they had been charging it at the dealership and forgot to put it back in the trunk, and thought I'll just go to the supercharging station tonight and charge the car so that I'll be able to take my kids to school and then drive to the dealership to get the cable. I called performance Ford the next morning, letting them know my intentions to meet with them to go over missing items for the vehicle. They said absolutely be here at such and such time. When I arrived no one would assist me, I left after waiting in their parking lot for over 1hr 1/2. When home I called performance Ford to let them know I would need them to provide me with a charging cable. Performance Ford staff were not only incredibly rude, but they were acting as if I was putting them out. they informed me they would contact the previous owner and then follow up with me, three days passed I still hadn't heard from them so I called again. This time I had requested to speak with the manager while on hold, I mentally got into quote n quote "my suppressed inner Karen" mode" the manager, proceeded to tell me that they could not locate the cable and that they would not be purchasing me one. I then was extremely frustrated as I'm sure you could imagine and acted in my not best self. The manager did reluctantly agree to order me a new cord which intern I waited another 2 days for at this point I've had the vehicle for over a week using the supercharging station multiple times a day. Inquiring fees over $190.00 in charging my, I also found out my insurance would actually be an additional $120.00 for my policy because of the vehicle being aTesla, at this point I was feeling pretty defeated but then I had remembered that when I traded my Range Rover performance Ford owed $860.00 for the previous gap insurance I purchased. Today March 5, 2025, I have called performance Ford, I've texted my salesman and reached out to the finance manager all I that I've received our roundabout messages that are very placating and putting off. This ordeal has destroyed my faith in humanity! It's not that complicated, just be good people and do good things!

Kiana R.

**PREDATORY MAINTENANCE** I scheduled an appointment online for an oil change for $48 and received a 12% coupon (see screenshots). When I arrived for my appointment, Dustin Danner asked if I also wanted a tire rotation and alignment, stating I need both every 6 months. I declined the alignment. Two hours later, they state my car is ready and I can check out. Dustin tells me, "We couldn't get your tires off, but I got you an even better deal, it'll be $69"! He then shows me a receipt charging me for an oil change, tire rotation (which they didn't do), and multi-point inspection (listed on their site for my car $59). I tell him that is outrageous and far more than what they told me online. He argues with me and stating my 2006 Mustang conventional oil "EASILY costs $100 because there's lots of oil in such a big engine". I've never paid more than $50 at Ray's down the street. Dustin then just pushes the receipt at me, saying "How about I just give it to you?" and charges me nothing for the appointment. I receive my keys and return to my car, where the oil sticker on my windshield has not been changed. When I get home, I check my oil and my oil cap is still dirty and my oil is not even full. Which leads me to believe not only did they try to rip me off, they didn't even complete the services he tried to charge me for. I will be filing a complaint with the BBB.

Nikki P.

Ghassan Daoud turned our whole experience around! He was able to get us into our Jeep for the price we needed and super fast! So glad our experience turned out amazing! Come here and see Ghassan and Chris!

2021 Explorer ST

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Page 1 of 5

Ask the Community - Performance Ford

Review Highlights - Performance Ford

I am buying a used car from a different person, but found via a Carfax lookup it was originally bought through Performance Ford Lincoln.

Mentioned in 15 reviews

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Red Rock Auto Repair

Red Rock Auto Repair

(126 reviews)

City of South Salt Lake

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

Cole's Auto Repair & Service - Front Office

Cole's Auto Repair & Service

(3 reviews)

I have had a few experiences with Cole's now and it is safe to say that they have earned a five…read morestar review from me. At first it was difficult to get on their schedule (which I believe is a good sign for an auto repair specialist). Recently I had been to a local mechanic who did not put the correct oil in my Jeep Grand Cherokee. After driving a couple thousand miles, I decided to get on the schedule at Cole's to have them look things over and change the oil again. Also, I had an annoying check engine light that would come on and then go off right before I was able to get in to have it checked. This time the light was still on at the time of my appointment. I dropped my car off when they first opened at 9:30 am. I heard from them again around lunch time after they were able to run the diagnostics and change the oil. One thing I love about Cole's is they will send you a text with a link to a report. The report includes their necessary and recommended services based on the diagnostics and it includes relevant pictures so you can see for yourself what is being discussed. They found my check engine issue and my car was ready to pick up the same day. A couple months down the road, they sent me a follow up text reminding me of some of the recommendations that I didn't have done before. I had them replace my rear suspension which was noticeably warn while driving. Again, I was in and out the same day. With each visit I have felt their pricing to be more than fair and did not feel pressured to do anything they recommended. On my way out I was explained their warranty which I thought was nice, but hoped I wouldn't need it. The next day I started hearing some noises in the rear suspension that were not there before they worked on it. I called and got back on the schedule. They could not replicate the sound I was hearing at first so I went back in and went on a drive with Brandon. A few yards outside of their parking lot the sound came back and Brandon agreed it was not right. They ordered a new replacement strut for me, got me back in a day or two later and fixed the sound under warranty for me. I don't know of any other auto repair place in town that offers that kind of service and peace of mind. I will be back for sure and I will not hesitate to recommend Cole's to my friends and family.

I met Cole as a friend of a friend so when it was time to do a major maintenance on my car I…read morefigured I would give him my business. I was blown away by the actual service. After giving them the long list of things I wanted done they gave the car a full inspection before starting any service. They emailed me a breakdown of everything that needed to be done with pictures and explanations on why. After the work began they didn't quite have it finished by the end of the day as they had estimated. I wasn't surprised considering they were changing the timing belt, flushing all fluids, doing a tune up, plus some other stuff. It was a ton of work. They ended up staying late and extra hour and a half to finish the car that night. Sadly, I was unable to pick it up that late and had to wait until the next day anyway. The cost is right in line with what I expected. But I don't want cheap, if it's cheap they're taking shortcuts or trying to scam you. I also don't want to pay a premium. I think Cole's has hit the right balance. I'm very impressed with the overall service and will be going back.

The Garage

The Garage

(19 reviews)

they have no idea what they're doing if it's an modified vehicle…read more A little backstory, my truck blew last year around july. i'm heavily knowledgeable when it comes to anything mechanical. i rebuilt the truck from the ground up, with modified high horsepower parts. It hasn't ran at all since then, obviously because i've been rebuilding it. tried starting it, and it was throwing electrical codes, and it's a crank no start. at this point im just looking for a second opinion. so we towed my truck to this place to get it looked at, ONLY needed the electrical stuff checked. before the truck got there, i called them, expecting them to ask a few questions atleast, but all they asked was the model of the truck and what was wrong. day or so goes by, i call for an update and they say they would've rejected me if they knew what was done to the truck, (but they didn't ask any questions??) and that they had no idea what they're looking at. the owner was a nice guy, good attitude, but the mechanic who was looking at my truck? terrible attitude. questioning me, and testing my knowledge on MY OWN TRUCK. considering i took the entire motor apart and put it back together with my own bare hands, im pretty sure i know what im talking about. moral of the story, if you have a modified vehicle or anything aftermarket at that, do not go here.

I came into the garage. I put a sensor into my GTI. Had them try to figure out what was wrong with…read moreit. All they did is reset the computer and charge me $200 they did nothing to fix it. Bad review.

Performance Ford - car_dealers - Updated May 2026

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