Appointment scheduled at 10:30 for an oil change (car was dropped off in advance 30 minutes prior to appointment start) and car wasn't ready until 2:40, no follow up or updates to customer on what's wrong or to gain approval (minor issue), and once approved was quoted 30 minutes to complete/repair and 2 hours later it was finally completed while every other car showed up after my appointment scheduled and left before my car was done. No care or concern about the impact to the customer or clear communication. Also, please for the safety of your patrons, stop sharing/confirming their personal address and phone number in front of all your store!!!! "Has anything changed since your last visit" will help protect your customers. read more

Several of my friends raved about Steve's and how it was the only place they trusted. Figured I would give them a try. They quoted me a possible $3,000 job. I took the truck to a service shop at a dealer, their diagnosis was completely opposite and it cost me under $200 to resolve the issue. I may have been able to get over the cost but the different diagnosis.... read more

Privy to what another reviewer has stated, save your $ and go elsewhere! After coming here since we've moved here from California per my husbands recommendation, we've had issue after issue with our car. We took it in last for repair and have gone back 4 - 5 times since. I've heard horror stories of shops messing things up to keep you coming back and I'm almost positive that is what they're doing here to stay in business. After spending a ton of money here and our car for the first time overheating immediately after a repair, I knew something was up. Also now our heater blows out cold air. So annoyed that all this crap is happening with our car and this shop is the only thing I can think of is what's happened. We're now looking for a new shop for car repairs. read more

I brought my car in here last minute on a Friday and was welcomed in immediately. Randy helped me out, and he is by far the most trustworthy and reliable mechanic I have ever met. My car was finished much faster than expected, and Randy even helped me find ways to cut the cost because I'm tight on cash. I am very disappointed not to be local to the area because I will undoubtedly miss this shop. read more

I visited Steve's Automotive for the first time today as I needed and oil change and got a coupon in the mail. Not only did they do the oil change, but they include a full check of the vehicle. Tim is the one that gave me the report on the vehicle and let me know what their recommendations are, and this is honestly always the part I dread because it's usually so pressure filled and aggressive but I didn't feel that at all here. Tim was very nice and fully explained both a brake fluid flush as well as a transmission flush and gave a very detailed report on the condition of these things in the vehicle all without pressure. When I said that I didn't have time today, he was not aggressive or pressuring and told me I can schedule any time. I will definitely be coming back to Steve's for those things because the service was impeccable. While waiting in the office for the oil change to be completed I noticed that it is very clean and well kept, they have candies and drinks out for you, and plenty of seating. The receptionist was very nice and cheerful as well. I also had the opportunity to be here to see an act of kindness on the part of the company. Tim was speaking with a gentleman who has had troubles with his car since he bought it and it seemed like he got screwed over by the dealership. The man didn't have the money to pay for the repairs today and was going to have to leave the car for a few weeks. Tim was so generous and comped the service and told the man that he should just get some justice for what happened to him as it was not fair. I was so impressed to see that kind of kindness. I would definitely recommend Steve's Automotive to anyone. read more

Called Steve's and got quoted around 200$ for an easy fix, called RAS automotive and was quoted 60$. Come here if you'd like to be over charged read more

AVOID Steve's Auto Specialists in Clearfield. You're aware of places that do unnecessary work, then tell you there is another issue that's really causing the problem after they're already into you for $1300. This is one of those!!! Also, checked with the different Ford dealerships, Steve's literally charged double the dealership for the work. Stupid me, out $1300 and my truck runs exactly the same as before and still has engine light on. If you're looking for an honest, responsibly priced shop, this is NOT It. It's worth the post if I can save someone this hassle. read more

The first I went in here was for an oil change. I like the service, they tell you everything about the car. Haven't been to any other shops after I started going there read more

Not surprised the estimated range for repairs finished at the highest dollar amount . When asked to remain at the shop a few minutes past closing time to enable payment and pickup I was met with a very abrupt can't do that!! But when I arrived at the shop it was still fully functional. Deceptive description of the repairs needed and the extent completed when asked, especially since I personally visited the shop to find the repairs complete hours before but was still told they weren't quite finished when called for an update. Small half truths makes me wonder about the rest of the story. read more

Great service. They were very fair and honest about the options. They didn't try to up-sell me items or services I didn't need. They treated me like a person and were very patient while answering all my questions. The price was very fair and they were extremely professional. I'll be back. read more

Mechanic took time to clearly explain the cost associated with the repair. The repair was done in a timely manner.

I strongly recommend Steve's Automotive in Clearfield! The first time I stopped by for an oil change I was impressed with the customer service and then I took advantage of the Car Club deal they have. And then I had to go back for new brakes and again the service is fantastic. read more

Over the course of my experience I came into contact with 3 staff members and all 3 were very nice and possessed good customer service skills. Since my car wasn't working and I was stranded, they offered a shuttle service back to my house which is extremely convenient. I would go back. -Ren Nielsen read more

I had gone to a "tune up" place for my emissions and every time I was advised I needed to drive more miles on my car as it said "not ready." I drove over 300 miles and still it said "not ready" I went to this place 7 times and the last time they said their machine couldn't read it and that I should take it to a mechanic. So what were they if not a mechanic. I used to go to Clearfield High in my younger years and seen many businesses come and go and so when I saw Steve's I thought "why not" I went there with my paperwork and asked for their help. I had given up and had all the extensions I could get on my vehicle and so if they couldn't help me I was parking my car for the winter and being done. A few hours later I was informed that the fuse that allows the machine to read the computer was missing and that they replaced it and that I needed to drive it some more. Of course I thought, "here we go again" but this young man (Ben) said he could let me use his detector thing that reads the codes and when I drove it enough and it was clear to bring it back. So I did and I brought it back and it passed! I was so excited. I went to pay and was told only the price of Emissions, I was never even charged for the fuse they replaced. Most places charge you for every drop of oil you get. I felt like they were honest and wanted to make sure I was taken care of. I won't go to another Tune up place again for emissions. I'm going back to Steve's. Thanks Kathleen H. read more