They were awesome. Ask a lot of questions to make sure they went through everything that needed to…read morebe looked at. I will never go anywhere else.

They do a great job on the oil changes. The downside is trying to get the fuel line service. I've…read morebeen here twice to have that service performed and both times they didn't have the trained staff available to do it. Joey, the assistant manager made arrangements for me to come in the next morning when she knew the right people were there. I completely understand the staffing issues, they could have left it at that. What impressed me was how she went the extra mile to help, a level of customer service that is rare today. That's the reason I only use the Roy location.

As always, such fast and efficient service. Kai, my technician was great. See you next yearread more

Quick and EASY. Employees were knowand helpful. I just sat in my car the entire time. It took…read more10mins or less. There was only one person prior to me that was there when I pulled in. Total wait was less than 30 mins. My car is 14yrs old w no issues, so I imagine if you had cars in line w delays it may tale longer. It's lunch hour and slow so I'm glad I came here!

This was an extremely frustrating and unprofessional experience from start to finish…read more Our car was held overnight without anyone informing us. At no point did the shop proactively contact us -- we had to reach out every single time just to get basic updates. Even then, the information we were given did not match the actual timeline, and things repeatedly took longer than what we were told. To make matters worse, we were never notified when the car was finished. We only discovered it was done because we showed up in person, where it was found sitting in the parking lot. If we hadn't gone in ourselves, there's no telling how long it would have stayed there. We were also explicitly told we would receive a discount for the inconvenience, but when we checked out, no discount was applied and nothing was said about it. Between the lack of communication, misleading timelines, holding our vehicle overnight without consent or notice, and failing to honor what was promised, this shop showed a complete lack of professionalism and accountability. We paid a significant amount of money and received poor service in return. I will not be coming back and do not recommend this place to anyone.

Would not recommend this place to anybody. Had an appointment set up, came in on time dropped off…read morethe keys. He said it would be done within 2 to 3 hours came back three hours later and the car wasn't even touched. He tried to blame it on the technicians Like he was unaware, which is ridiculous. Had to takeoff work for this appointment, but they didn't seem to care. Very Unreliable business, who doesn't stand by their word. They didn't even give us a courtesy call to let us know. They were running behind a few hours. Beware of businesses who don't Give their customers common courtesy and respect.

Great experience with Pedro!! He definitely gets the job done if there are any issues.read more

My daughter went in for an oil change, Grease Monkey charged her for an extra quart. The next day…read moreshe was complaining her car was blowing white smoke when starting. Googled the issue and top hit was oil overfilled. Checked the oil level and it was 1/3 of the way up the stick or about 5 inches . I took it back and they drained the extra out saying some cars take more even for the same engine which was puzzling. Took home checked the level and it was still 1/5 up the stick or 2 inches. Took it back again and they redid the oil change showing me the level before I left. No more smoking. Fast forward two weeks, my son in law took his Audi A3 for an oil change to the same Grease Monkey in Clinton. I told him to tell them if his car needs more than 5 quarts which is the base price to say we'll add the rest at home. The base price for full synthetic was $89. When they finished and he went to pay they asked for $135. They said they used upgraded oil, filter, and whatever else. Nothing was told to him prior for the upsell. They just did the work. This Grease Monkey has been our go to up to this point. My daughter played soccer with the owner's granddaughter so I'm adding this review in hopes they see this and can make some policy or personnel changes. Until then I'll take my business elsewhere.

Joey and Devon were very kind, fun and charismatic. I needed an emission and registration done on…read morethe truck & they were quick to get me in & out on time for work! Thank you so much! I've been coming here for years & I'll continue!

I went in sunday Aug. 2nd for a coolant change. There were 3 people working the 3 bays and 2…read morevehicles ahead of me. He offered me water and said it would be 15 to 20 to get me in. 40 minutes later they pulled my in, which was fine given how many people were in line, however no apology or even acknowledgement was given for the wait. I then sat in the bay and waited another 35 minutes for someone to start servicing my vehicle, no explanation or apology for the delays. No one bothered to pop the hood, much less do any actual work. I finally had to call someone over to move the cone blocking the door and just let me leave. Not a word from any of the employees, much less an apology for wasting over an hour and a half of my day. Worst business I've ever been in, I'd say the worst service but they never actually did anything.

Me and my family have been going here for years. They're amazing. They do wonderful work, they're…read moreaffordable, and their customer service is top notch. 10/10 recommend. I can't say enough good things about them

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.

Yet another excellent experience with Jones Car Care. Ive taken each of my vehicles there for many…read moreyears. Smart and thorough, great service. I recommend them often. I won't go anyplace else!

I never ever write reviews but this time definitely calls for one. I got a routine oil change…read more Braiden told my husband and I that soon we should come in to get our spark plugs changed. I thought maybe we could wait a few weeks. Two weeks later I took it in. Braiden called me and had found an oil leak that would have caused thousands of dollars in damage if he had not found it. Braiden work on are car for two days. He was honest about the cost and kept me informed about every step. There was no surprises. Braiden work very hard to make sure my car was fixed correctly and he didn't over charge me. I have had horrible experiences with mechanics and have been lied to numerous times by them. I will never go anywhere else. We will only take are car to Braiden at the Grease Monkey and Roy. Thank you Braiden for all your hard work on my car. Braiden also had an employee named Kyle take me home and picked me up when my car was done since I didn't have a ride. Thanks you Braiden for all you did and thanks Kyle for the ride.

Thank you Grease Monkey for your quick service. I had my emissions and tags done today. I'm glad I…read morehad my light bulbs checked out because I didn't notice one of them were out and it was replaced. I appreciate it all the workers and they were all very friendly. I will continue to be a client.